The Ritz London

Hotels
9.4
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

JM

10.0
/ 10
We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.

JM

10.0
/ 10
We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.

Penny

10.0
/ 10
Just stayed the one night but was treated like royalty. Faultless and the little cake they left as it was my birthday was out of this world. The experience has ruined all other hotels for me, forevermore.
In the Area
See Map
150 Piccadilly, Westminster, Mayfair, London, England, W1J 9BR

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz London is located in area / city Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz London

150 Piccadilly, Westminster, Mayfair, London, England, W1J 9BR
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Lobby The Ritz London
Lobby 2 The Ritz London

Discover More About The Ritz London

Discover The Ritz London: An Iconic Stay in the Heart of England

When you think of timeless elegance and unparalleled luxury, one name immediately springs to mind: The Ritz London. This legendary hotel, nestled in the heart of England's vibrant capital, offers an experience that transcends mere accommodation. It's an immersion into a world of refined service, exquisite design, and unforgettable moments. Room rates at The Ritz London start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz London Location

The Ritz London is situated in the prestigious Mayfair district, a postcode synonymous with sophistication and exclusivity. Located at 150 Piccadilly, Westminster, Mayfair, London, England, W1J 9BR, it stands as a beacon of classic British charm. Just a short stroll from Green Park and Hyde Park, the hotel offers a tranquil oasis amidst the bustling city. It's approximately a 10-minute walk to Green Park Underground station, providing excellent connectivity to the rest of London. The atmosphere here is one of refined grandeur, with the elegance of Mayfair's architecture and the proximity to world-class shopping on Bond Street and Regent Street. For those seeking a taste of London's royal heritage, Buckingham Palace is also within easy reach.

The Ritz London Facilities & Services

Facilities for guests at The Ritz London are designed to cater to every need, ensuring a stay of utmost comfort and convenience.
  • The iconic Ritz Restaurant offers fine dining experiences.
  • The Palm Court is renowned for its traditional Afternoon Tea.
  • The Ritz Club provides an exclusive members' lounge experience.
  • A fully equipped fitness centre is available for guests.
  • Concierge services are on hand to assist with any requests.
  • Complimentary Wi-Fi is available throughout the hotel.
  • Valet parking is available for guests at an additional charge of AUD $120 per night.

The Ritz London Room Types

The room types of The Ritz London are a testament to its enduring legacy of luxury, each offering a unique sanctuary for guests.
  • Deluxe King Room:

    Elegantly appointed rooms offering a comfortable king-sized bed and a luxurious en-suite bathroom, some featuring a bathtub. These rooms typically overlook the hotel's charming internal courtyards.
  • Executive King Room:

    Slightly more spacious than Deluxe rooms, these offer enhanced amenities and often provide views of the surrounding Mayfair streets. Bathtubs are available in select rooms.
  • Regent Suite:

    A collection of opulent suites offering separate living areas, exquisite furnishings, and breathtaking views of the London skyline or Green Park. These suites are designed for ultimate indulgence and feature spacious bathrooms, often with separate bathtubs and showers.
  • The Ritz Suite:

    The pinnacle of luxury, these suites offer unparalleled space, bespoke décor, and panoramic views. They are perfect for discerning travellers seeking an extraordinary experience, complete with lavish bathrooms and the finest amenities.
All rooms at The Ritz London are strictly non-smoking. While The Ritz London does not currently offer pet-friendly rooms, service animals are permitted with prior arrangement.

The Ritz London Dining & Restaurants

The Ritz London is celebrated for its exceptional culinary offerings, providing a gastronomic journey that complements its luxurious ambiance.
  • The Ritz Restaurant:

    Experience Michelin-starred dining with a modern British menu. Expect an exquisite tasting menu and à la carte options. Estimated price per person for dinner is AUD $250. Open daily from 6:00 PM to 10:00 PM.
  • The Palm Court:

    Famous for its legendary Afternoon Tea, The Palm Court offers a selection of fine teas, delicate sandwiches, freshly baked scones, and exquisite pastries. Afternoon Tea is served daily from 11:30 AM to 7:30 PM, with prices starting from AUD $85 per person.
  • The Rivoli Bar:

    A sophisticated setting for pre- or post-dinner drinks, The Rivoli Bar serves expertly crafted cocktails and a selection of premium spirits and wines. Open daily from 12:00 PM to 11:00 PM.

The Ritz London Nearby Attractions and Activities

The Ritz London is perfectly positioned to explore the best of what London has to offer.
  • Buckingham Palace:

    Witness the iconic Changing of the Guard ceremony at the official residence of the monarch.
  • Green Park:

    A beautiful Royal Park offering a peaceful escape, perfect for a leisurely stroll.
  • Piccadilly Circus:

    Experience the vibrant heart of London's West End, known for its dazzling billboards and theatres.
  • The National Gallery:

    Immerse yourself in world-class art with an extensive collection of European paintings.
  • Westfield London:

    Indulge in a premier shopping experience at one of Europe's largest urban shopping centres.
If you are looking for other activities around The Ritz London, check out the best deals on Traveloka: Recommended activities in London!

How to Get to The Ritz London from the Airport

Navigating your journey to The Ritz London is straightforward, with several convenient options available. The airport transfer service of The Ritz London ensures a seamless arrival. Here's how to get to The Ritz London from the main London airports:
  • Heathrow Airport (LHR):

    • Heathrow Express:

      Take the express train to Paddington Station (approx. 15 minutes), then a short taxi or ride-hailing service to The Ritz London (approx. 10 minutes). Cost: from AUD $30 one way.
    • London Underground (Piccadilly Line):

      Direct service to Green Park station, which is a short walk from the hotel. Journey time approx. 50 minutes. Cost: from AUD $7.
    • Taxi/Ride-hailing Service:

      Direct journey to the hotel. Cost: approx. AUD $100-150, depending on traffic.
    • The Ritz London Private Airport Transfer:

      For ultimate convenience, pre-book a private car service directly through the hotel. Prices available upon request.
  • Gatwick Airport (LGW):

    • Gatwick Express:

      Train to Victoria Station (approx. 30 minutes), then a taxi or ride-hailing service to The Ritz London (approx. 15 minutes). Cost: from AUD $35 one way.
    • Taxi/Ride-hailing Service:

      Direct journey to the hotel. Cost: approx. AUD $150-200, depending on traffic.
  • London City Airport (LCY):

    • DLR and Underground:

      Take the Docklands Light Railway (DLR) to Bank station, then the Central Line to Holborn, and finally the Piccadilly Line to Green Park. Journey time approx. 45 minutes. Cost: from AUD $10.
    • Taxi/Ride-hailing Service:

      Direct journey to the hotel. Cost: approx. AUD $60-80, depending on traffic.
Booking airport transfer services in advance is highly recommended, especially during peak travel times.

Summary of Why You Should Choose to Stay at The Ritz London

Choosing The Ritz London means opting for an experience steeped in history, luxury, and impeccable service. The hotel offers an unparalleled opportunity to immerse yourself in the grandeur of London while enjoying world-class amenities and dining.
  • Unrivalled Location:

    Situated in the heart of prestigious Mayfair, with easy access to London's most famous landmarks and attractions.
  • Legendary Service:

    Experience the epitome of British hospitality with attentive and discreet service.
  • Exquisite Dining:

    Indulge in Michelin-starred cuisine and the iconic Afternoon Tea.
  • Timeless Elegance:

    Stay in beautifully appointed rooms and suites that reflect the hotel's rich heritage.
  • Exceptional Facilities:

    From a state-of-the-art fitness centre to elegant bars, every detail is catered for.
Room availability at The Ritz London is highly sought after, so it's advisable to book in advance. Booking The Ritz London through Traveloka ensures you get the best rates and a seamless booking process.

Ready to experience the magic of The Ritz London? Book your unforgettable stay today!

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All facilities in The Ritz London

Bar, Cafe and Lounge The Ritz London
Bar, Cafe and Lounge
Fitness Center The Ritz London
Fitness Center
Common Space The Ritz London
Common Space
Lobby The Ritz London
Lobby
Exterior The Ritz London
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Secure parking
  • Limo or town car service
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting

Things to Do

  • Shops

Connectivity

  • Free WiFi

General

  • Smoking area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz London
136
Number of floors in The Ritz London
7
Another facilities in The Ritz London
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, Porter

Frequently asked questions about The Ritz London

What are available facilities at The Ritz London?
There are top facilites at The Ritz London such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz London?
The standard check-in time at The Ritz London is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz London provide breakfast?
Yes, The Ritz London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz London?
The Ritz London has a 5.0-star rating.
How many floors does The Ritz London have?
The Ritz London has 7.
See All

The Ritz London reviews and ratings

9.4
Exceptional
From 1,000 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz London

Number of reviews per page
20
40
Top reviews
JM
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.
Read More
JM
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.
Read More
Penny
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just stayed the one night but was treated like royalty. Faultless and the little cake they left as it was my birthday was out of this world. The experience has ruined all other hotels for me, forevermore.
Paul
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

London’s most iconic hotel truly shines because of its exceptional staff. I recently stayed at The Ritz London, and while the building itself is magnificent and speaks for its own grandeur, it is the people who make the experience extraordinary. The front office team were outstanding — especially Angelina at the front desk, whose warmth and professionalism set the tone for a memorable stay. Every interaction throughout the hotel’s gilded halls was gracious and seamless, making the entire visit feel special. I highly recommend this hotel and extend my sincere compliments to both management and staff. A truly wonderful experience.
Read More
Bernard
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff, room & Hotel, all truly 1st-Class Thank you
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful clean room, fabulous attentive staff.
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

High standard of service
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel, immaculate throughout and the staff were amazing
Helge
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Didn’t feel well after the Afternoon Tea, so the evening was short and night not so good. A bit of traffic noise outside didn’t make the night better…
NIKOLAOS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything
L
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Everything was amazing especially the service.
S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely dinner bed and breakfast for a special trip
Ingo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Ritz London — A Stay Beyond Expectations From the moment we arrived at The Ritz London, we were amazed by its beauty and timeless charm. The grand entrance, chandeliers, and classic décor made us feel like we had stepped into another world, filled with elegance and tradition. Our room was stunning and incredibly comfortable, with every detail thoughtfully considered. It wasn’t just luxurious, it felt personal and welcoming, like a true home away from home. What truly made our stay unforgettable was the service. Everyone we encountered was polite and attentive, but one person stood out: Koshish. He went above and beyond in every possible way. Whether it was anticipating what we might need, checking in with a warm smile, or making sure everything was just right, his service was flawless. What impressed us most was how natural and effortless he made it all seem. He struck the perfect balance between attentiveness and discretion, making us feel like the most important guests in the hotel. The Ritz is more than just a beautiful place to stay; it is a true experience. Thanks to the exceptional staff, and especially Koshish, our visit was one we will never forget. If you are looking for world-class hospitality in London, The Ritz is absolutely the place to be.
Read More
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Outstanding!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

An incredible property and the most comfortable room ever except it was hot - apparently due to renovations in process. What really made it amazing were the friendly, kind and attentive staff with ready smiles who were so welcoming and eager to make our stay the best. An example of the incredible service is we had some delicious sourdough toast leftover at breakfast and we asked to take it with us. They took it away and we waited - we finally realized they had packaged it up and already delivered it to our room!
Read More
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From the moment we arrived to the time we left everything was perfect. Staff were excellent and nothing was too much trouble. I have stayed at lots of different hotels all over the world but the Ritz stands out over and above the rest.
Joe
icon-with Partner
with Partner
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Unfortunately we arrived at the Ritz for a long overdue couples get away but were unable to stay due to not having a physical bank card. In a time when everything is digital and people use Apple Pay we found this policy outdated. We were in a hurry as we were going to Wembley to see oasis, we were so disappointed to be told we would not be able to stay at the Ritz as we have always wanted to, luckily the cafe royal around the corner had a room and we stayed with them.
Read More
Graham
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Fantastic experience!
lina
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing
Sebrina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Exceptional customer service!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Ritz London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,000 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz London

Number of reviews per page
20
40
Top reviews
JM
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.
Read More
JM
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel.
Read More
Penny
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just stayed the one night but was treated like royalty. Faultless and the little cake they left as it was my birthday was out of this world. The experience has ruined all other hotels for me, forevermore.
Paul
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

London’s most iconic hotel truly shines because of its exceptional staff. I recently stayed at The Ritz London, and while the building itself is magnificent and speaks for its own grandeur, it is the people who make the experience extraordinary. The front office team were outstanding — especially Angelina at the front desk, whose warmth and professionalism set the tone for a memorable stay. Every interaction throughout the hotel’s gilded halls was gracious and seamless, making the entire visit feel special. I highly recommend this hotel and extend my sincere compliments to both management and staff. A truly wonderful experience.
Read More
Bernard
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff, room & Hotel, all truly 1st-Class Thank you
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful clean room, fabulous attentive staff.
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

High standard of service
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel, immaculate throughout and the staff were amazing
Helge
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Didn’t feel well after the Afternoon Tea, so the evening was short and night not so good. A bit of traffic noise outside didn’t make the night better…
NIKOLAOS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything
L
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Everything was amazing especially the service.
S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely dinner bed and breakfast for a special trip
Ingo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The Ritz London — A Stay Beyond Expectations From the moment we arrived at The Ritz London, we were amazed by its beauty and timeless charm. The grand entrance, chandeliers, and classic décor made us feel like we had stepped into another world, filled with elegance and tradition. Our room was stunning and incredibly comfortable, with every detail thoughtfully considered. It wasn’t just luxurious, it felt personal and welcoming, like a true home away from home. What truly made our stay unforgettable was the service. Everyone we encountered was polite and attentive, but one person stood out: Koshish. He went above and beyond in every possible way. Whether it was anticipating what we might need, checking in with a warm smile, or making sure everything was just right, his service was flawless. What impressed us most was how natural and effortless he made it all seem. He struck the perfect balance between attentiveness and discretion, making us feel like the most important guests in the hotel. The Ritz is more than just a beautiful place to stay; it is a true experience. Thanks to the exceptional staff, and especially Koshish, our visit was one we will never forget. If you are looking for world-class hospitality in London, The Ritz is absolutely the place to be.
Read More
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Outstanding!
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

An incredible property and the most comfortable room ever except it was hot - apparently due to renovations in process. What really made it amazing were the friendly, kind and attentive staff with ready smiles who were so welcoming and eager to make our stay the best. An example of the incredible service is we had some delicious sourdough toast leftover at breakfast and we asked to take it with us. They took it away and we waited - we finally realized they had packaged it up and already delivered it to our room!
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Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From the moment we arrived to the time we left everything was perfect. Staff were excellent and nothing was too much trouble. I have stayed at lots of different hotels all over the world but the Ritz stands out over and above the rest.
Joe
icon-with Partner
with Partner
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Unfortunately we arrived at the Ritz for a long overdue couples get away but were unable to stay due to not having a physical bank card. In a time when everything is digital and people use Apple Pay we found this policy outdated. We were in a hurry as we were going to Wembley to see oasis, we were so disappointed to be told we would not be able to stay at the Ritz as we have always wanted to, luckily the cafe royal around the corner had a room and we stayed with them.
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Graham
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Fantastic experience!
lina
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Amazing
Sebrina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Exceptional customer service!
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