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West Park Hotel
Hotels
9.2
/10
Exceptional
320 reviews
What Guests Say About Their Stay
Oliver
10.0
/ 10
Excellent stay in one of the large rooms. Very convenient to be able to walk into Harrogate. Parking very easy and cheap right next door to the hotel. Would definitely stay again.
Dawn
10.0
/ 10
Staff were great, very courteous and very knowledgeable. Nothing was too small for them to handle.
Will highly recommend them
Penelope
10.0
/ 10
You can always tell the class of a hotel by it’s fluffy towels!
A very good find, cleanliness, staff and breakfast excellent!
Very quiet too!
In the Area
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19 West Park, Harrogate District, North Yorkshire, England, HG1 1BJ
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in West Park Hotel
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What's around West Park Hotel
19 West Park, Harrogate District, North Yorkshire, England, HG1 1BJ
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Discover More About West Park Hotel
General
Near Montpellier Quarter
Location
When you stay at West Park Hotel in Harrogate, you'll be near the airport, within a 10-minute walk of Montpellier Quarter and Royal Pump Room Museum. This hotel is 12.8 mi (20.6 km) from Yorkshire Dales National Park and 15.6 mi (25.2 km) from University of Leeds.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Montpellier Quarter - 0.7 km / 0.4 mi
Royal Pump Room Museum - 0.8 km / 0.5 mi
Harrogate Theatre - 0.8 km / 0.5 mi
Valley Gardens - 0.8 km / 0.5 mi
Turkish Baths and Health Spa - 0.8 km / 0.5 mi
Mercer Art Gallery - 0.8 km / 0.5 mi
Harrogate Ringway - 0.8 km / 0.5 mi
Royal Hall - 0.9 km / 0.6 mi
Harrogate Convention Centre - 1 km / 0.7 mi
Harlow Carr Botanical Gardens - 1.7 km / 1 mi
Harrogate District Hospital - 1.9 km / 1.2 mi
RHS Garden Harlow Carr - 2.7 km / 1.7 mi
Yorkshire Event Centre - 2.9 km / 1.8 mi
Pannal Golf Club - 3.8 km / 2.4 mi
Harrogate Golf Club - 4.2 km / 2.6 mi
The preferred airport for West Park Hotel is Leeds (LBA-Leeds Bradford) - 20.7 km / 12.9 mi
Facilities
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Dining
Enjoy British cuisine at Brasserie, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 25 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
All facilities in West Park Hotel
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Laundry service
- Wedding service
- 24-hour Receptionist
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Transportation
- Storage
- Bicycle rental
Food and Drinks
- Breakfast
- Snack bar
General
- Banquet
- Terrace
Things to Do
- Garden
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Business Facilities
- Business facilities
Accommodation Policy & General Information in West Park Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
- Fee for full breakfast: approximately GBP 16.00 per person
- Nearby parking fee: GBP 6.20 per day
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Only Dogs Cats Allowed
Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at West Park Hotel | 25 |
Number of floors in West Park Hotel | 3 |
Another facilities in West Park Hotel | Laundry service, Wedding service, 24-hour Receptionist, Concierge, Smoke-free area |
Frequently asked questions about West Park Hotel
What are available facilities at West Park Hotel?
There are top facilites at West Park Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at West Park Hotel?
The standard check-in time at West Park Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does West Park Hotel provide breakfast?
Yes, West Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of West Park Hotel?
West Park Hotel has a 4.0-star rating.
How many floors does West Park Hotel have?
West Park Hotel has 3.
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West Park Hotel reviews and ratings
Overall Ratings & Reviews West Park Hotel
Other sources (320)
9.2
Exceptional
From 320 reviews
Cleanliness
9.6
Room Comfort
9.4
Service and Facilites
9.2
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Traveller Reviews West Park Hotel
Number of reviews per page
20
40
Top reviews
Andrew
with Partner
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room in good condition and well decorated. Lovely comfortable and clean bedding.
Took a long time for hot water to come through which was disappointinf as was the water pressure disappointing and the water
Oliver
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent stay in one of the large rooms. Very convenient to be able to walk into Harrogate. Parking very easy and cheap right next door to the hotel. Would definitely stay again.
Christopher
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Couldn’t use shower due to such low water pressure.
Ben
with Partner
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Extremely poor. First, we were asked if we wished to add breakfast to the booking, despite already having booked this. The system was clearly not working. Then, we were given a room key to room 107. Upon arrival, there was already guests in that room, a serious safety and privacy breach. The replacement room seemed nice, but the shower pressure was non existent and was a trickle out. Also, the shower head was so low, that unless you are 5 feet 5 inches or below, you could not fit underneath the shower head. At 6 feet 1 inches, I could not get anything below my upper back underneath the dismal shower stream. Then, on returning to the room at 11.30pm, the air conditioning unit was making a repeated grinding metal noise. Reception was called and maintenance arrived. They said they had been already aware of the malfunctioning unit (so why were they offering this to guests?) and the solution was to either sleep with it as it was, or turn off ALL POWER TO THE ROOM, which would stop the noise but meant we could not use any of the facilities in the room. My wife is pregnant and this was not suitable or appropriate. We ended up packing our bags and leaving at just after midnight to get a taxi all the way home. Way below a 4 star hotel from start to an early finish.
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Sarah
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely room and a good location. Stafff were really nice.
Christopher
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Highly recommend hotel & location
Philip
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Nice room and bathroom
Dawn
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Staff were great, very courteous and very knowledgeable. Nothing was too small for them to handle.
Will highly recommend them
Penelope
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
You can always tell the class of a hotel by it’s fluffy towels!
A very good find, cleanliness, staff and breakfast excellent!
Very quiet too!
STEVEN
with Partner
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Excellent stsy and room with a view in a suite
Elsie
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Lovely staff and room. Spacious disability bathroom was spotless. Great food, very good breakfast choices. Would love to stay again.
Colin
with Partner
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Good location close to town centre, friendly & helpful staff,
Gill
Leisure with Partner
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great hotel, but wouldn’t book for a relaxing stay!
The hotel itself is lovely and in a great, central location, but unfortunately our experience didn’t match the setting!
The hotel has party nights with an DJ, which we hadn’t been made aware of. If we had known we would have booked a different hotel or at least been prepared. Music was very loud. When we spoke to staff about it, there was no real apology or understanding. One of them said, “What do you expect us to do?” and mentioned they try to put people on floors 1 or 2 when events are on—but we were on floor 3, which wasn’t very helpful!
To top it off, we received a call in the middle of the night at 1:30 a.m. from head office asking if we were another guest. Our room phone showed 12 missed calls from them, which was really unsettling and disrupted our sleep.
We also had issues trying to get a drink at the bar—on two occasions we waited for quite a while but were ignored, even though there were only a couple of other people there. No greeting or “be with you in a minute”. In the end, we left and went to a different bar.
It’s a shame, because the hotel and location are great, but the lack of communication and poor customer service really affected our stay.
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Zayn
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Amazing hotel. Great location, great service
Susan
with Partner
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Lovely hotel very pet friendly my dog loved his treats bed and bowl
The staff were friendly and helpful
The room was lovely and clean and a comfortable bed
Lucy
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Lovely hotel, great, friendly service. Upgraded to a suite on check-in which made the stay special. Breakfast good value for money and lovely options. Short walk to Harrogate shops and restaurants. Will stay again.
Margaret
with Partner
6.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Allocated the incorrect room on check in. Room booked was described as city/park view. It was neither. Although the room itself was lovely, it looked directly onto a brick wall. Receptionist argued its what we booked, and that we could not get a refund. We were prepared to leave and go to an alternative hotel when they then offered to move us to a room with the view as we originaly booked. So description totally incorrect or booked into wrong room, still not clear which.
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Andrew
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Perfect hotel for a weekend in Harrogate. Well placed for the centre with reasonably priced car park next door. Modern, comfortable room albeit a bit warm and the aircon a bit too noisy to leave on overnight but overall excellent.
Nicole
with Partner
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
We loved the location and the room. The restaurant was really great. The staff were all friendly.
We had an issue with the shower not draining, so you could only take a few minutes of a shower before letting it drain to avoid it overflowing,
Alison
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
We have stayed here before it’s a small but lovely hotel, I would recommend it to friends and family. Nice firm beds which suit me well. The food is lovely in the bar/restaurant, the staff are lovely and attentive. Only problem was we were told when my husband phone in advance that all rooms have walk in showers but our room is shower over the bath which I am unable to use due to my disability that means I can only wash in the sink 😣
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Number of reviews per page
20
40
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