Staying at City Residence Chelles is a good choice when you are visiting Arrondissement of Torcy.
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City Residence Chelles
Service Apartment
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6.4
/10
Pleasant
733 reviews
What Guests Say About Their Stay
Jahanzeb
10.0
/ 10
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Verified traveler
10.0
/ 10
Great place. Good location for Disneyland paris. Mac Donald’s opposite. Quiet area
Verified traveler
10.0
/ 10
The property was perfect for my family. It had everything I needed and the staff was excellent.
In the Area
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55-59 avenue Francois Mitterrand, Torcy, Seine-et-Marne, Island of France, France, 77500
Main Facilities
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Elevator
WiFi
What's around City Residence Chelles
55-59 avenue Francois Mitterrand, Torcy, Seine-et-Marne, Island of France, France, 77500
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Discover More About City Residence Chelles
General
In the city center
Location
With a stay at City Residence Chelles, you'll be centrally located in Chelles, within a 15-minute drive of Centrex and Bois de Vincennes. This aparthotel is 10.7 mi (17.2 km) from Disneyland® Paris and 11.4 mi (18.4 km) from Canal Saint-Martin.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Centrex - 9.7 km / 6 mi
Bois de Vincennes - 11.3 km / 7 mi
Parc Floral de Paris - 13.3 km / 8.3 mi
Château de Vincennes - 14.8 km / 9.2 mi
O'Parinor - 15.1 km / 9.4 mi
Hippodrome de Vincennes - 15.9 km / 9.9 mi
Aquatonic Paris Val d'Europe - 16.2 km / 10 mi
Val d'Europe Shopping Center - 16.6 km / 10.3 mi
Disneyland® Paris - 17.2 km / 10.7 mi
La Vallée Village - 17.4 km / 10.8 mi
SEA LIFE Val d'Europe - 17.6 km / 10.9 mi
Disney Village - 17.8 km / 11.1 mi
Zenith de Paris - 17.8 km / 11.1 mi
Grande halle de la Villette - 17.9 km / 11.1 mi
Le Bourget Exhibition Center - 18 km / 11.2 mi
The nearest airports are:
Paris Charles de Gaulle Airport (CDG) - 23.3 km / 14.4 mi
Paris Orly Airport (ORY) - 42.8 km / 26.6 mi
Paris Beauvais Airport (BVA) - 102.2 km / 63.5 mi
Paris (XCR-Chalons-Vatry) - 196.5 km / 122.1 mi
Facilities
This smoke-free aparthotel has 6 floors in 1 building and offers complimentary parking nearby. Amenities include wheelchair access.
Business Facilities
Featured amenities include multilingual staff, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Dining
Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 55 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and you can also request irons/ironing boards.
All facilities in City Residence Chelles
Lobby
Exterior
Others
Restaurant
Public Facilities
- Smoke-free area
- Elevator
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Wheelchair accessible
Hotel Services
- Multilingual staff
Accommodation Policy & General Information in City Residence Chelles
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, ANCV Chèques-vacances, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Monday - Saturday: 8:00 AM - noon
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at City Residence Chelles | 55 |
Number of floors in City Residence Chelles | 6 |
Another facilities in City Residence Chelles | Smoke-free area, Breakfast, Free WiFi, Parking, Wheelchair accessible |
Frequently asked questions about City Residence Chelles
What are available facilities at City Residence Chelles?
There are top facilites at City Residence Chelles such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Residence Chelles?
The standard check-in time at City Residence Chelles is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does City Residence Chelles provide breakfast?
Yes, City Residence Chelles provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Residence Chelles?
City Residence Chelles has a 2.0-star rating.
How many floors does City Residence Chelles have?
City Residence Chelles has 6.
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City Residence Chelles reviews and ratings
Overall Ratings & Reviews City Residence Chelles
Other sources (733)
6.4
Pleasant
From 733 reviews
Cleanliness
6.4
Room Comfort
6.4
Location
5.8
Service and Facilites
6.4
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Traveller Reviews City Residence Chelles
Number of reviews per page
20
40
Top reviews
Luiz Antonio
with Children
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The parking is secure and the area close to drive to Disney, but the apartment needs some maintenance, very poor in condition, but for the price we paid we cannot complain too much, not enough toilet paper or bathroom amenities for 4, cleaning was great, very comfortable bed and sofa bed, it is 2 star hotel with some comfort, for one or two nights is great. But longer stay, i would suggest paying a little more and have some more comfortable areas.
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Ornella
with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff was friendly and understanding despite the language barrier. Very good value for money if you would just be in and out.
James
Friends and Family Family
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
You get what you pay for at this hotel: it's not the most pleasant or comfortable, but it was quite cheap. The good things wrte a decent kitchenette, saving on meals out, and a tasty breakfast, even if it was a touch limited in range. The bad things partly stemmed from reception only being open until 4pm on a Sunday, which was the day we checked in for our one night stay. We did arrive before the close of reception, so didn't need the late check-in process. However, by rhe time we'd unloaded the car, the receptionist had left, so we had nobody to report the lack of a travel cot to (I'm fairly confident we requested this on our booking), nor could we request additional pillows (the provided ones were too thin on their own). Also, the sofa bed was particularly uncomfortable to sleep on and our main double bed was quite small. Furthermore, the shutter for the main room qas missing the attachment to close it, so we had to have it open overnight. Finally, the heating had been turned up to full blast before we arrived, meaning the room was excessively hot, even with the window open, despite it not being all that warm outside. Overall, I wouldn't recommend the hotel, though if price is all you're really bothered by, then go for it!
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mark
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Check in was very easy and the guy on reception was very helpful and friendly
Just be aware of check in time before arrival especiy on the weekend Sunday in particular like us
Our room was on the second floor.. but the hotel has a lift so not a problem
Our room was very comfortable and had everything we needed for our three night stay
Although very similar to the picture in the app
It has aged since..
The kitchenette has.. microwave.cooker..fridge and utensils
Bathroom.. shower and basin.. large mirror
Towels but wasn't changed daily on our stay unfortunately
Bed was comfortable and had no trouble sleeping
TV on the way.. only french channels but again not an issue for us after all we are in France
We stayed December and although very cold outside our room was adequately heated and we were very comfortable
I advise paying for parking although street parking is available it's not easy to find a space later in the day/evening
Still great value for money and for me great location for Disney and Paris both approximately 30 minutes drive..
The hotel is ideally situated for eating and shopping..
Some within walking distance and some a short drive away
McDonalds five minutes walk.. local shop for bits and pieces just up the road
Supermarket and restaurant again close by...
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GRACE
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The bathtub needs to be fixed it’s leaking.
Waqas
Leisure Family
2.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
0 ability to communicate never will recommend
Emmanuel
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The hotel has parking, but I find it unreasonable to pay for parking inside the premises.
A troubling incident occurred: I accidentally forgot my laptop bag, which contained two laptops. When I contacted the hotel to report it, I was informed that nobody had found the bag. The hotel further claimed they had reviewed the CCTV footage and saw no one taking it.
This response is a red flag for me, as the matter remains unresolved.
I rest my case.
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abiodun
Leisure Family
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Customer service is okay
Helen
Leisure Family
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The beds were comfy and everything we needed was provided (bedding, towels, washing up equipment, soap etc.). It is a 20 min walk to the train station but the walk is a nice one and the train to Gare de l’Est is direct and quick. There is a shop and a McDonalds nearby.
Moussa
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Great staff
Christian
Leisure with Children
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
This is a nice place with large enough apartments. When we booked it, we were looking for something with easy access to Paris’ RER/trams. The closest station is a 30 minute walk. One unit we rented was renovated, the other wasn’t. The non-renovated one had issues with the fan above the cooking surface and was really warm. Had it had A/C, it wouldn’t have been a problem. There isn’t much nearby in the way of restaurants, so being able to get around is important. The staff were very nice and helpful, which was a plus.
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zoe
Leisure
2.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
lack of communication locked out room faulty key takes3hours some to answer
Suresh Babu
8.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
They could improve lot of things and check in is challenging after hours
Jahanzeb
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
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Verified traveler
6.0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
One started roll of toilet paper was all that was provided.
Lumpiest pillow I have ever seen.
Secure car park gates were left open on many occasions during my stay.
Cheap and convenient for where I needed to be.
Christopher
Friends and Family Family
2.0
/10
Reviewed 154 week(s) ago
Hotels.com verified review
Awful stay , worst hotel I have ever used
UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Asia
Leisure with Partner
4.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
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Kellie
Leisure with Children
6.0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
marcus
Friends and Family Family
6.0
/10
Reviewed 186 week(s) ago
Hotels.com verified review
Arrived late evening and took a few minutes to find the accommodation.
Pleasant greeting when we arrived. Was not aware of the €85 deposit.
Also not offered parking
Nicely sized appt, but sofa bed was not pulled out.
Room smelt of cigarette but too late at night to change and presume other rooms may have been the same.
Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night.
We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
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Adnan
Leisure Family
2.0
/10
Reviewed 223 week(s) ago
Expedia Group verified review
Avoid if possible. We experienced a number of terrible things as below,
- urine in the hallway
- water leaking from toilet
- sewage smell in the room
- broken window blinds
Number of reviews per page
20
40
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