Staying at City Residence Chelles is a good choice when you are visiting Arrondissement of Torcy.
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City Residence Chelles
Apartments
6.2
/10
Pleasant
602 reviews
What Guests Say About Their Stay
Jahanzeb
10.0
/ 10
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
Verified traveler
10.0
/ 10
Great place. Good location for Disneyland paris. Mac Donald’s opposite. Quiet area
Verified traveler
10.0
/ 10
The property was perfect for my family. It had everything I needed and the staff was excellent.
In the Area
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55-59 avenue Francois Mitterrand, Arrondissement of Torcy, Seine-et-Marne, Island of France, France, 77500
Main Facilities
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Parking
Elevator
WiFi
Available Room Types in City Residence Chelles
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What's around City Residence Chelles
55-59 avenue Francois Mitterrand, Arrondissement of Torcy, Seine-et-Marne, Island of France, France, 77500
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Discover More About City Residence Chelles
Location
Staying at City Residence Chelles is a good choice when you are visiting Arrondissement of Torcy.
About City Residence Chelles
City Residence Chelles is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Staying at City Residence Chelles will surely satisfy you with its great hospitality and affordable price.
All facilities in City Residence Chelles
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- Multilingual staff
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking (surcharge)
Accessibilty
- Accessible parking
Accommodation Policy & General Information in City Residence Chelles
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 9 per person
- Self parking fee: EUR 5 per day
- Extended parking fee: EUR 5 per day
- Pet fee: EUR 6 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 85 per accommodation, per stay
- A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, ANCV Chèques-vacances, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Saturday: 8:00 AM - noon
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at City Residence Chelles | 55 |
Number of floors in City Residence Chelles | 6 |
Another facilities in City Residence Chelles | Others, Smoke-free area, Laundry service, Multilingual staff, Breakfast |
Frequently asked question in City Residence Chelles
What are available facilities at City Residence Chelles?
There are top facilites at City Residence Chelles such as Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Residence Chelles?
The standard check-in time at City Residence Chelles is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does City Residence Chelles provide breakfast?
Yes, City Residence Chelles provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Residence Chelles?
City Residence Chelles is a 2.0-star hotel.
How many floors does City Residence Chelles have?
City Residence Chelles has 6 floors.
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More Reviews from Other Guests in City Residence Chelles
Overall Ratings & Reviews City Residence Chelles
Other sources (602)
6.2
Pleasant
From 602 reviews
Cleanliness
6.2
Room Comfort
6.2
Location
5.8
Service and Facilites
6.2
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Traveler Reviews City Residence Chelles
Number of reviews per page
20
40
Top reviews
mark
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Check in was very easy and the guy on reception was very helpful and friendly
Just be aware of check in time before arrival especiy on the weekend Sunday in particular like us
Our room was on the second floor.. but the hotel has a lift so not a problem
Our room was very comfortable and had everything we needed for our three night stay
Although very similar to the picture in the app
It has aged since..
The kitchenette has.. microwave.cooker..fridge and utensils
Bathroom.. shower and basin.. large mirror
Towels but wasn't changed daily on our stay unfortunately
Bed was comfortable and had no trouble sleeping
TV on the way.. only french channels but again not an issue for us after all we are in France
We stayed December and although very cold outside our room was adequately heated and we were very comfortable
I advise paying for parking although street parking is available it's not easy to find a space later in the day/evening
Still great value for money and for me great location for Disney and Paris both approximately 30 minutes drive..
The hotel is ideally situated for eating and shopping..
Some within walking distance and some a short drive away
McDonalds five minutes walk.. local shop for bits and pieces just up the road
Supermarket and restaurant again close by...
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GRACE
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The bathtub needs to be fixed it’s leaking.
Waqas
Leisure Family
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
0 ability to communicate never will recommend
Emmanuel
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The hotel has parking, but I find it unreasonable to pay for parking inside the premises.
A troubling incident occurred: I accidentally forgot my laptop bag, which contained two laptops. When I contacted the hotel to report it, I was informed that nobody had found the bag. The hotel further claimed they had reviewed the CCTV footage and saw no one taking it.
This response is a red flag for me, as the matter remains unresolved.
I rest my case.
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abiodun
Leisure Family
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Customer service is okay
Helen
Leisure Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The beds were comfy and everything we needed was provided (bedding, towels, washing up equipment, soap etc.). It is a 20 min walk to the train station but the walk is a nice one and the train to Gare de l’Est is direct and quick. There is a shop and a McDonalds nearby.
Moussa
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great staff
Christian
Leisure with Children
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This is a nice place with large enough apartments. When we booked it, we were looking for something with easy access to Paris’ RER/trams. The closest station is a 30 minute walk. One unit we rented was renovated, the other wasn’t. The non-renovated one had issues with the fan above the cooking surface and was really warm. Had it had A/C, it wouldn’t have been a problem. There isn’t much nearby in the way of restaurants, so being able to get around is important. The staff were very nice and helpful, which was a plus.
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zoe
Leisure
2.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
lack of communication locked out room faulty key takes3hours some to answer
Suresh Babu
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
They could improve lot of things and check in is challenging after hours
Jahanzeb
Leisure with Children
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
It was our first trip to Paris, and the hotel management was incredibly helpful. They assisted us with local bus timings, provided information about the area, shops, and everything we needed. The hotel was impeccably clean and tidy, and the elevator was very efficient. Parking facilities were excellent, and our apartment was spotless. The view from the window, especially in the morning, was delightful. Overall, we highly recommend this hotel.
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Verified traveler
6.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
One started roll of toilet paper was all that was provided.
Lumpiest pillow I have ever seen.
Secure car park gates were left open on many occasions during my stay.
Cheap and convenient for where I needed to be.
Christopher
Friends and Family
2.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Awful stay , worst hotel I have ever used
UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
Asia
Leisure with Partner
4.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
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Kellie
Leisure with Children
6.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
marcus
Friends and Family
6.0
/10
Reviewed 163 week(s) ago
Hotels.com verified review
Arrived late evening and took a few minutes to find the accommodation.
Pleasant greeting when we arrived. Was not aware of the €85 deposit.
Also not offered parking
Nicely sized appt, but sofa bed was not pulled out.
Room smelt of cigarette but too late at night to change and presume other rooms may have been the same.
Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night.
We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
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Adnan
Leisure Family
2.0
/10
Reviewed 200 week(s) ago
Expedia Group verified review
Avoid if possible. We experienced a number of terrible things as below,
- urine in the hallway
- water leaking from toilet
- sewage smell in the room
- broken window blinds
Rahul
Leisure
6.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Fridge was broken and kept me awake all night. The shower was broken.
Everything else was good.
Verified traveler
Leisure with Children
2.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
The hotel states its near Disneyland Parks. It is a €50-€60 trip away in a taxi. The hotel is very run down, only one out of the three receptionists were helpful. Our shower was broken but was not pointed out it was broken and fell on my young son as it was left balanced looking like it was ok to use. There was no plug for the bath and the sink plug was broken (had to use a knife to let the water out) and when we asked about this were asked 'Have you spoken to the cleaners?' who we never saw. The kitchen was old and cupboard doors nearly falling off. Breakfast advertised between 7-10, but when we went to go down just after 8 before heading out we were told nothing would be ready for 20 minutes. No English TV and no option to change language. Free wi-fi advertised but it was not working and was told it hadnt worked for a few months.
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R.bakkar
Leisure with Partner
2.0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
Previous stay was good and this is the worst experience this time receptionist is so dumb room is dusty and would never return to this place please avoid
Number of reviews per page
20
40
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