Grand Hotel de Paris

À un jet de pierre de la Gare de l’Est, personnel attentionné

The website offers WIFI, but there were no WIFI in any of the rooms (2nd and 4th levels) and even downstairs (none in the breakfast room) and it was sporadic and dropping you every five minutes even if you stayed by the reception desk. The breakfast was very good and the lady helping for the breakfast was very nice.

Todo bien en el hotel, pero cuando llegue me dijeron que tenía reservada dos habitaciones por dos noches, cuando solo ocupe una habitación por dos noches. La otra reserva me la cobraron y dejé asentado mi reclamo al retirarme del hotel. Exijo la devolución del importe por esa segunda reserva que no ocupé, son USD 156. Espero que el Hotel tenga la amabilidad de devolverme el dinero.

Great location, building was old (not in a bad way) room was ok but very dated, bathroom was not the nicest. Lots of restaurants around, grocery store across the road

In the past I stayed at this hotel several times as I valued the location close to Gare de l'Est, the cleanliness and the competitive price. There had never been a problem leaving luggage at the hotel for a few hours on the day of departure. However, this time we were informed on short notice that this option was no longer available because of safety concerns. Then, on the day of the scheduled arrival I received an email to tell us that because of a technical fault the hotel could not accommodate us. In fairness, the had arranged a room in a nearby location and honoured the price originally quoted. Still, the service and the appearance of the hotel has declined over the years.

Breakfast and hostess were way better than expected.

Hot water was not running. Sink was clogged. Loud around 4am. Had to move out in the middle of the stay

Room was clean and very spacious

It took several requests to get the shower soap dispenser fixed. When we arrived the shower flooded, luckily they did fix it. Noise was unbearable all through the night.

3 star advertised ,2 star on the door ,1 star in my mind , cramped uncomfortable room and bed, one chair for two of us ,tiny bathroom ,no kettle, dirty threadbare carpets, cleaners threw duty washing in hallways for us to step over, cramped breakfast area, only bothered day one, left day early to go home, backpackers hostel comes to mind ,

3 towels for 4 people. Twice I told staff to provide 1 more I addition to leaving a note, but no response. Elevator was very small and staying at the fifth floor was a challenge.

This hotel was advertised as having cribs (subject to availability, of course) so I was very surprised upon checking in to be told they never had any. The staff was at least nice, and while I think she was trying to help us by putting us in different a room to better accommodate our 12-month old, it ended up being a terrible stay. The room was quite dirty (baby's hands and feet were visibly dirty after crawling around), the curtain rod was broken off leaving no window coverings, the small second bed was all bumpy with seemingly broken slats, and the shower did not drain properly. I'm talking wash your hair and maybe soap up your body before needing to turn the water off and wait for it to drain enough so that you can rinse off without it flooding. The main double bed was rock solid, and we typically like a firm mattress but it was a terrible sleep — even though we brought our own pillows. I will say, it was a good location, which between that and the nice staff, is the only reason I'm not giving it 1 star. Avoid if you are travelling with a young family.

We only needed a hotel close to both the Gard du Nordic and Gard del’Est. This was just right. Plenty of small restaurants nearby. Spot on.

If you solo traveling so avoid this area… even during the day this is very bad neighborhood with a lot of weirdos.

I think the price was too high for it

Close to metro. Easy access. Nice staff. Clean rooms.

You get what you pay for, though to be honest this was overpriced. This was old and dated but clean and staff were friendly. Clean towels daily. Bathroom has hairdryer, shower gel and shampoo. Plenty of plugs in the room and a fan. No kettle. Breakfast not worth the money but McDonalds, KFC and Burger King all very close.

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Staff were very rude and unhelpful for my brief stay. It was the worst I’ve ever been treated by hotel staff. I actually witnessed a staff member yelling at a teenage girl who was a guest who just asked him a question. Maybe he was having a bad day but there is no excuse. The rooms are low quality but this might be more standard for the area. Be mindful that the area itself is quite loud so sleep may be impacted. There are many hotels in the area that are cheaper or the same price. I stayed at one that was a few minutes walk for the same price and was so much better. I won’t stay here again and do not recommend this place.

It was ok the people at the reception very bad attitude. You got lucky we contact the manager she help us more with the check in