Grand Hotel de Paris

Room was clean and very spacious

It took several requests to get the shower soap dispenser fixed. When we arrived the shower flooded, luckily they did fix it. Noise was unbearable all through the night.

3 star advertised ,2 star on the door ,1 star in my mind , cramped uncomfortable room and bed, one chair for two of us ,tiny bathroom ,no kettle, dirty threadbare carpets, cleaners threw duty washing in hallways for us to step over, cramped breakfast area, only bothered day one, left day early to go home, backpackers hostel comes to mind ,

3 towels for 4 people. Twice I told staff to provide 1 more I addition to leaving a note, but no response. Elevator was very small and staying at the fifth floor was a challenge.

This hotel was advertised as having cribs (subject to availability, of course) so I was very surprised upon checking in to be told they never had any. The staff was at least nice, and while I think she was trying to help us by putting us in different a room to better accommodate our 12-month old, it ended up being a terrible stay. The room was quite dirty (baby's hands and feet were visibly dirty after crawling around), the curtain rod was broken off leaving no window coverings, the small second bed was all bumpy with seemingly broken slats, and the shower did not drain properly. I'm talking wash your hair and maybe soap up your body before needing to turn the water off and wait for it to drain enough so that you can rinse off without it flooding. The main double bed was rock solid, and we typically like a firm mattress but it was a terrible sleep — even though we brought our own pillows. I will say, it was a good location, which between that and the nice staff, is the only reason I'm not giving it 1 star. Avoid if you are travelling with a young family.

We only needed a hotel close to both the Gard du Nordic and Gard del’Est. This was just right. Plenty of small restaurants nearby. Spot on.

If you solo traveling so avoid this area… even during the day this is very bad neighborhood with a lot of weirdos.

I think the price was too high for it

Close to metro. Easy access. Nice staff. Clean rooms.

You get what you pay for, though to be honest this was overpriced. This was old and dated but clean and staff were friendly. Clean towels daily. Bathroom has hairdryer, shower gel and shampoo. Plenty of plugs in the room and a fan. No kettle. Breakfast not worth the money but McDonalds, KFC and Burger King all very close.

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Staff were very rude and unhelpful for my brief stay. It was the worst I’ve ever been treated by hotel staff. I actually witnessed a staff member yelling at a teenage girl who was a guest who just asked him a question. Maybe he was having a bad day but there is no excuse. The rooms are low quality but this might be more standard for the area. Be mindful that the area itself is quite loud so sleep may be impacted. There are many hotels in the area that are cheaper or the same price. I stayed at one that was a few minutes walk for the same price and was so much better. I won’t stay here again and do not recommend this place.

It was ok the people at the reception very bad attitude. You got lucky we contact the manager she help us more with the check in

it had beautiful pictures of the front and the inside of the hotel it wasn't that bad but nothing like the pictures the area was very busy with traffic and people all around it which i thought for the day it was normal but it was like that 24 hours the traffic was so bad police sirens going on and ambulance too every few minutes at night we had to sleep with the windows opened because of the hot wheather no airconditioning so we had to it didnt really helped but the noice all over all nigjt it was horrible!!

The property and staff were really nice. Everything was clean and cleaned daily. Good breakfast as well. The area was around gare de l'est was alright and easy to find. Just felt that as I was walking out of the area early evening it had very busy streets and felt a little intimidating.

Nice place for a foothold in Paris. The front desk staff were very accomodating. Thank you

Very good staff on reception. Room was basic. Offered a free coffee in the morning. Great location for Gare L’Est. Entrance hard to spot, with door between two cafes. Cafe to right as leaving hotel has friendly staff and a good G&T.

Really good emplacement.

I stayed 2 nights, first day the hot water wasn't hot enough to take shower but second day it was ok. Floor wasn't clean (stain and black points on the carpet in the room). Also there were no slippers provided. Matterss was terrible I got backache. There was a big curve right in the middle of it. The hotel doesnt have a lobby or a waiting lounge. I got there 2 hours before check-in time and I was asked to leave the hotel and come back in 2 hours, however I was allowed to leave my luggage in the hotel. The lift is so small that only 1 person with a large size luggage can fit in. Location is good close to trian station and subway.

I stayed at this hotel for 1 night because it was next to the train station….that is the ONLY good thing about this hotel. Everything else was terrible. The lady at the front desk was very unfriendly, almost rude. The first room she gave me was a single that hadn’t been updated since the 1970s at least but the worst part is that the floor had holes and dips in it only covered by carpet. When I went downstairs to request a move to a room without holes, she told me that all of the rooms are like that because its an old building. I called Hotels.com customer service to request a refund but after speaking with the property, the same lady said a different room was available with flat floors so I was moved. The second room had been slightly updated and was better but you can tell they don’t care about the property at all. The 1 elevator was soooo small and slow. You could barely fit your luggage in there with you. Plus, the elevator was located mid-way up the flight of stairs so you had to carry your luggage up 4 steps to even use it which made it pretty pointless. The bowl of the sink in the deluxe room is way to small so that when you wash hands or face, it doesn’t actually catch the water and water ends up all over the floor and front of the cabinet. This is probably why the bathroom smells moldy. Everything about this place was disgusting, old, and unkept. Hotels.com should NOT have this property listed on its site. I have stayed in better roadside motel