Hotel Arok

Hotels
9.1
/10
Exceptional
995 reviews

What Guests Say About Their Stay

Krista

10.0
/ 10
The breakfast was one of the best we have seen, the hospitality was welcoming, and we loved the branding, girl power at its finest! 100% recommend! Oh and the location is right across the street from the train station which was very handy!

Robyn

10.0
/ 10
We were upgraded, room was perfect, staff were very helpful and location for train travellers was perfect. We spent 3 night there, very happy with everything.

Candice

10.0
/ 10
Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
In the Area
See Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, Alsace, France, 67000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Arok is a good choice when you are visiting Strasbourg. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Arok

7- 8 Place de la gare, Strasbourg, Bas-Rhin, Alsace, France, 67000
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Discover More About Hotel Arok

Location


Staying at Hotel Arok is a good choice when you are visiting Strasbourg.

About Hotel Arok

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Arok.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Arok is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Arok is the right place to stay.

All facilities in Hotel Arok

Others Hotel Arok
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Library
  • Sauna

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

General

  • Terrace

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Arok

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Arok
90
Another facilities in Hotel Arok
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Hotel Arok

What are available facilities at Hotel Arok?
There are top facilites at Hotel Arok such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arok?
The standard check-in time at Hotel Arok is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Arok provide breakfast?
Yes, Hotel Arok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Arok?
Hotel Arok has a 3.0-star rating.
How many rooms are available at Hotel Arok?
Hotel Arok has 90.
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Hotel Arok reviews and ratings

Overall Ratings & Reviews Hotel Arok

Traveloka (2)
Other sources (993)
9.2
Exceptional
From 993 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Hotel Arok

Number of reviews per page
20
40
Top reviews
Jana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything at Hotel Arok was excellent!!
Krista
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was one of the best we have seen, the hospitality was welcoming, and we loved the branding, girl power at its finest! 100% recommend! Oh and the location is right across the street from the train station which was very handy!
Suzanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and very quiet. Modern and very large bathroom. Sleeping area very small - not much room around bed. Helpful/functional shelf/armoire. Nice lounge space on main floor with 24 hour coffee/hot coco/tea machine. Great location across from train station but very easy to walk to Isle of Strasbourg and all the Christmas markets.
Read More
Robyn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were upgraded, room was perfect, staff were very helpful and location for train travellers was perfect. We spent 3 night there, very happy with everything.
Candice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
Ramil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.
Kenneth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sheri
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was ok. Some good options.
Christine D.
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.
Monica
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful property, clean rooms and comfy bed
Danny
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Margaret
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.
Brittni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!
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robert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff, location and service
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Vicky
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!
Read More
Roberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, clean and spacious room.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Number of reviews per page
20
40

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Others 4 Hotel Arok

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Arok

Traveloka (2)
Other sources (993)
9.2
Exceptional
From 993 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Arok

Number of reviews per page
20
40
Top reviews
Jana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything at Hotel Arok was excellent!!
Krista
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was one of the best we have seen, the hospitality was welcoming, and we loved the branding, girl power at its finest! 100% recommend! Oh and the location is right across the street from the train station which was very handy!
Suzanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and very quiet. Modern and very large bathroom. Sleeping area very small - not much room around bed. Helpful/functional shelf/armoire. Nice lounge space on main floor with 24 hour coffee/hot coco/tea machine. Great location across from train station but very easy to walk to Isle of Strasbourg and all the Christmas markets.
Read More
Robyn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were upgraded, room was perfect, staff were very helpful and location for train travellers was perfect. We spent 3 night there, very happy with everything.
Candice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
Ramil
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.
Kenneth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Sheri
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was ok. Some good options.
Christine D.
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.
Monica
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful property, clean rooms and comfy bed
Danny
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Margaret
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.
Brittni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!
Read More
robert
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff, location and service
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Vicky
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!
Read More
Roberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location, clean and spacious room.
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Number of reviews per page
20
40