La Maison Chabran - Hôtel Restaurants

Has potential but falls very flat with poor cleanliness and shockingly terrible service. We wanted to love this place, but our experience was incredibly frustrating from start to finish. When we first arrived, there were at least 20 dark hairs all over the bed sheets. When we alerted the front desk, their "solution" was to bring us a lint roller instead of changing the sheets. Because the hotel was sold out, we were forced to sleep in a dirty bed. Gross. The next day, they acted as if nothing had happened. I had to explicitly ask them to do something about it, which required asking three separate times and arguing that the situation was entirely unacceptable. They finally offered to change the sheets and I demanded to comp the basic breakfast; I was appalled that they refused several times, given the situation, until they relented. To make matters worse, upon checking out, they attempted to charge us 2x for the room due to their system error. I wasted half an hour at the front desk refusing to pay a second time + having to fix their records. Management seriously needs to look into their housekeeping standards and train their front desk staff on basic customer service, billing, and hospitality. If you choose to stay, be warned - the remodeled rooms are nice on the surface, but are very small and lacking thoughtful touches for a relaxing vacation stay. The property lacks amenities, too - the pool is nice but small. Breakfast is so basic. Espresso is fake. Do not recommend.

A very lovely hotel with designer led rooms and a lovely outdoor pool and garden areas Our room was very recently renovated and was excellent with a great bed and a good sleep was had. Easy secure parking at rear of hotel You get asked if you would like to have dinner on arrival but please check the menu suits you first before committing. It is a well respected Michelin dining experience and there was nothing we fancied on the menu There is no bar or room menu available We declined as we had just had fine dining at the Roches Blanches the night before There is a nice pizza place which does a Half a pizza and salad just a few steps away Breakfast was €20 per person and not worth it in my estimation and hope they improve their offering I would however stay again as room and bed and pool good Maybe I would try the Al la carte restaurant then as well

Excellent dinner easy parking but expensive breakfast

Outside dining area and garden is lovely and food was excellent

The restaurant was amazing, but the room was poor. It was small, cramped and the decor was depressing

The hotel and restaurant are in a lovely building with a wonderful garden - perfect for a relaxing glass of the local wine! The rooms are pleasant and comfortable, some might think it needs updating, but for the price it did everything g we needed! There is the added benefit of the Michelin starred restaurant downstairs, which is exceptional! We would definitely visit again!

отель не соответствует уровню 4 звезд , даже не 2 вся информация, указанная об отеле, включая фото не соответствуют действительности. мы вышли через минуту

Disappointing room - very small and pokey. Poor lighting and only a small window overlooking a busy road. Tired furnishings needing update. Cramped bathroom.

Charming exterior and beautiful gardens mask a slightly tired interior with tiny rooms. The first room given to us was like a sauna and with an air conditioning that needed servicing there was no possibility of the temperature lowering......... So we were changed for an even smaller room..... As for the Michelin restaurant, I shall be writing to Michelin to complain...... Very poor and not worth the money..... Same as the hotel.

The staff here could not have been nicer or more helpful. The hotel is a little worn, but overall we were very comfortable. The garden is fabulous, and eating our meals there was wonderful. The menu is a little pricey, but the food very good. Mr. Chabran himself came out to greet us and be sure we were enjoying our dinner.

A not so good start as the entire main road was dug up outside the location and we hit 3 French bank holidays in a week. Very disappointed not to have the opportunity to eat at the hotel. We thought 7 days a week meant we could dine on a Sunday even if there was a Bank Holiday the next day. Staff were very professional, helpful and cheery. The "quick" breakfast was a bit disappointing - fresh bread in France should be standard.

Excellent service but no elevator that I could find so be ready to haul your bags upstairs. Nicely furnished, quiet rooms and the restaurant can, most times, be outstanding so you don't have to go far to eat well.

No food in whole town.

A combination of comfortable lodging and excellent food ,with friendly service. The garden was great and gave a nice setting to the restaurant. Dog friendly

The stay was incredible-excellent food and excellent service all around. The management/owners of the hotel are well organized and the result is incredible. The staff is extremely friendly and helpful. It truly was a first class stay.

Excellent restaurant in older hotel accommodations

Very nice staff, very good breakfast. Facilities - as you would expect for that price. The matress was too firm for me

Toujours aussi parfait , tout est étudié pour notre bien être

Det var meget lydt på værelset fra gangen, så det var svært at få nattero. Derudover var der er intet vand i bruseren en af aftenerne. Hotellet er meget smukt, men ikke særlig velholdt. Det lå en kæmpe træplade i gangen til værelserne.. Poolen var til gengæld skøn, dejlig privat!

Trés bel hôtel avec un restaurant digne des plus grands... Le personnel est au petit soin et trés agréable. Je rexommande fortement cette.adresse...