라 메종 샤브란 - 호텔 레스토랑

Has potential but falls very flat with poor cleanliness and shockingly terrible service. We wanted to love this place, but our experience was incredibly frustrating from start to finish. When we first arrived, there were at least 20 dark hairs all over the bed sheets. When we alerted the front desk, their "solution" was to bring us a lint roller instead of changing the sheets. Because the hotel was sold out, we were forced to sleep in a dirty bed. Gross. The next day, they acted as if nothing had happened. I had to explicitly ask them to do something about it, which required asking three separate times and arguing that the situation was entirely unacceptable. They finally offered to change the sheets and I demanded to comp the basic breakfast; I was appalled that they refused several times, given the situation, until they relented. To make matters worse, upon checking out, they attempted to charge us 2x for the room due to their system error. I wasted half an hour at the front desk refusing to pay a second time + having to fix their records. Management seriously needs to look into their housekeeping standards and train their front desk staff on basic customer service, billing, and hospitality. If you choose to stay, be warned - the remodeled rooms are nice on the surface, but are very small and lacking thoughtful touches for a relaxing vacation stay. The property lacks amenities, too - the pool is nice but small. Breakfast is so basic. Espresso is fake. Do not recommend.

Toujours aussi parfait , tout est étudié pour notre bien être

Det var meget lydt på værelset fra gangen, så det var svært at få nattero. Derudover var der er intet vand i bruseren en af aftenerne. Hotellet er meget smukt, men ikke særlig velholdt. Det lå en kæmpe træplade i gangen til værelserne.. Poolen var til gengæld skøn, dejlig privat!

Trés bel hôtel avec un restaurant digne des plus grands... Le personnel est au petit soin et trés agréable. Je rexommande fortement cette.adresse...

Idéal sur la route des vacances

Ein sehr schöner Aufenthalt und es gab sogar zwei kostenlose Ladestationen für Elektroautos. Das Essen im Restaurant war auch gut.

A very lovely hotel with designer led rooms and a lovely outdoor pool and garden areas Our room was very recently renovated and was excellent with a great bed and a good sleep was had. Easy secure parking at rear of hotel You get asked if you would like to have dinner on arrival but please check the menu suits you first before committing. It is a well respected Michelin dining experience and there was nothing we fancied on the menu There is no bar or room menu available We declined as we had just had fine dining at the Roches Blanches the night before There is a nice pizza place which does a Half a pizza and salad just a few steps away Breakfast was €20 per person and not worth it in my estimation and hope they improve their offering I would however stay again as room and bed and pool good Maybe I would try the Al la carte restaurant then as well

Cette halte tient ses promesses : extrêmement propre, personnel souriant, repas de qualité : tout nous donne envie d’y refaire un stop : nous recommandons vivement.

Belle carte des vins dans le restaurant

Bevakad parkering

Tout est parfait. Les travaux ont été réalisés avec soins et beaucoup de goût. Merci pour cette expérience

Parfait et chaleureux

Pas de machine à café ni bouilloire dans les chambres. et quand on demande on nous dit de descendre en demander au bar… pas de propositions d’en apporter. je descends en pyjama ?

Absolut bästa betyg

Très belle déco, excellent restaurant, service agréable Le jardin avec sa piscine donne envie de revenir aux beaux jours

Chambre , personnel, restaurant, emplacement —> parfait ! 👌

yes

Dommage que nous ayons eu une petite chambre dans la partie la plus ancienne du bâtiment. Le petit-déjeuner était excellent avec un choix de très bonne qualité 😃

Amazing service, cute little hotel and very clean! Will come back very soon.

Nice place, good parking. Good restaurant and treatment and customer service level