CityClass Hotel am Heumarkt

Hotels
8.6
/10
Very Good
619 reviews

What Guests Say About Their Stay

Steven

10.0
/ 10
Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.

Victor

10.0
/ 10
Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.

Mary

10.0
/ 10
Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
In the Area
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Auf dem Rothenberg 7 - 9, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
CityClass Hotel am Heumarkt is located in area / city Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CityClass Hotel am Heumarkt

Auf dem Rothenberg 7 - 9, Cologne, Nordrhein-Westfalen, Germany, 50667
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Lobby CityClass Hotel am Heumarkt
Lobby 2 CityClass Hotel am Heumarkt

Discover More About CityClass Hotel am Heumarkt

General


Near Cologne Cathedral

Location


With a stay at CityClass Hotel am Heumarkt, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Philharmonic and Museum Ludwig. This hotel is 0.5 mi (0.9 km) from Chocolate Museum and 0.7 mi (1.2 km) from Musical Dome.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hay Market - 0.2 km / 0.1 mi
Great St. Martin Church - 0.2 km / 0.1 mi
Old Market - 0.2 km / 0.1 mi
Wallraf-Richartz Museum - 0.3 km / 0.2 mi
Rhine - 0.3 km / 0.2 mi
City Hall - 0.4 km / 0.2 mi
Hohe Strasse - 0.5 km / 0.3 mi
Museum Ludwig - 0.5 km / 0.3 mi
Cologne Philharmonic - 0.5 km / 0.3 mi
Schildergasse - 0.5 km / 0.3 mi
Romano-Germanic Museum - 0.6 km / 0.4 mi
St Maria im Kapitol - 0.6 km / 0.4 mi
Hohenzollern Bridge - 0.6 km / 0.4 mi
Wallraf Square - 0.6 km / 0.4 mi
Kolumba - 0.6 km / 0.4 mi

The nearest airports are:
Cologne - Bonn Airport (CGN) - 14.3 km / 8.9 mi
Düsseldorf Intl. Airport (DUS) - 59.8 km / 37.2 mi
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 61 km / 37.9 mi

The preferred airport for CityClass Hotel am Heumarkt is Cologne - Bonn Airport (CGN).

Renovations


The property is closed between June 11 and June 17.

Facilities


Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Grab a bite to eat at the hotel's bistro, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in CityClass Hotel am Heumarkt

Bar, Cafe and Lounge CityClass Hotel am Heumarkt
Bar, Cafe and Lounge
Entertainment Facility CityClass Hotel am Heumarkt
Entertainment Facility
Functional Hall CityClass Hotel am Heumarkt
Functional Hall
Common Space CityClass Hotel am Heumarkt
Common Space
Lobby CityClass Hotel am Heumarkt
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Outdoor facilities
  • TV lounge
  • Sauna
  • Steam room

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in CityClass Hotel am Heumarkt

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CityClass Hotel am Heumarkt
53
Number of floors in CityClass Hotel am Heumarkt
4
Another facilities in CityClass Hotel am Heumarkt
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about CityClass Hotel am Heumarkt

What are available facilities at CityClass Hotel am Heumarkt?
There are top facilites at CityClass Hotel am Heumarkt such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CityClass Hotel am Heumarkt?
The standard check-in time at CityClass Hotel am Heumarkt is starting from From 15:00 while the latest check-out time is at Before 11:00
Does CityClass Hotel am Heumarkt provide breakfast?
Yes, CityClass Hotel am Heumarkt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of CityClass Hotel am Heumarkt?
CityClass Hotel am Heumarkt has a 3.5-star rating.
How many floors does CityClass Hotel am Heumarkt have?
CityClass Hotel am Heumarkt has 4.
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CityClass Hotel am Heumarkt reviews and ratings

8.6
Very Good
From 619 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews CityClass Hotel am Heumarkt

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Keith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Front desk was very warm and welcoming.
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was always clean and fresh the all staff were friendly polite
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
MOYRA Christine
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, helpful staff, very good breakfast
Glenda
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
colin
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable
Farhad
icon-Business Family
Business Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything perfect except not accessible for strollers
Robin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room, comfortable bed, good location
Cornela
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Ronald
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Tv didn’t work most of the time, great location
Brittany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Tomoyo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Sergio
icon-Business
Business
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Air conditioning was known to be broken in room and we were still put there. Moved to another room after first night. Expensive for the size and quality of room.
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent location! Our room was comfortable and clean and we enjoyed our stay very much. I would definitely recommend!
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great staff!!!
Alison
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Masashi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice room. Friendly gentleman at the reception. Would stay here again.
Wendy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Number of reviews per page
20
40

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Exterior 4 CityClass Hotel am Heumarkt

Disclaimer

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8.6
Very Good
From 619 reviews
Cleanliness

9.0

Room Comfort

8.0

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews CityClass Hotel am Heumarkt

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Keith
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Front desk was very warm and welcoming.
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was always clean and fresh the all staff were friendly polite
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
MOYRA Christine
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, helpful staff, very good breakfast
Glenda
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
colin
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable
Farhad
icon-Business Family
Business Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything perfect except not accessible for strollers
Robin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean room, comfortable bed, good location
Cornela
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Ronald
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Tv didn’t work most of the time, great location
Brittany
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Tomoyo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Sergio
icon-Business
Business
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Air conditioning was known to be broken in room and we were still put there. Moved to another room after first night. Expensive for the size and quality of room.
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent location! Our room was comfortable and clean and we enjoyed our stay very much. I would definitely recommend!
Stephanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great staff!!!
Alison
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Masashi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice room. Friendly gentleman at the reception. Would stay here again.
Wendy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Number of reviews per page
20
40