Mauritius Hotel & Therme

No parking. We had to park blocks away in a paid parkade that was expensive. Came for the pool but didn’t get a chance to enjoy due to our lateness, as well you have to pay extra for access to it which was not worth the 1-2 hours of potential enjoyment that we could’ve had. We also did not feel that safe in this area of the city where the hotel was. A lot of graffiti everywhere. What appeared to be the ?homeless consuming drugs during our walk from the parkade. I would not come to this hotel again.

Love roof terrace- wish bar open later though!

If the Spa/Therm was not on site, the property would be less than 3 stars. They assigned me to a room where the telephone does not work; no English instructions for the air conditioner and the television. though it advertises as 4star, there was no robe, slipper's and turndown service. The staff could not find my reservation, had to see my confirmation to add my daily breakfast. The location was its second best feature.

Excellent German style sauna. Handy location for the gay scene.

Clean room, staff was nice, better options for breakfast within city centre, but spa was 10/10 and i highly reccomend the aufguss that happens every hour in the spa, very clean hotel and spa.

The hotel was absolutely lovely, and the Therme was incredible! An amazing way to end a day in Cologne. Staff were helpful and the room was lovely and clean. Would recommend this hotel and would love to stay again!

Everything perfect :-) probably parking very dificoult

This was a very nice hotel. One of our favorites on our trip. The staff were kind and helpful. The room was nice and conveniently located. I wish we had time to enjoy the spa.

The hotel was ok for my trip. Breakfast is expensive for what it is.

I had lovely stay at this hotel in the center of Cologne. It was my first time using a German spa, The main sauna has a old custom ritual when a person heat up the suna with lemongrass herbs on the hour, I absolutely loved it! Outdoor hot pool and indoor pool, cold tub, Jacuzzi. Never have I been to a spa and felt so relaxed and free from stress. Friendly checking in and out. Rooms clean and modern. I had the best sleep here, must have to come back.

Great place! Great price! Spa was amazing. The breakfast was delicious! We couldn't be more pleased!

just ok if you need to stay at that neighborhood

The rooms are small and so are the beds. The pillows are uncomfortable and the shower is small. The maids came once to make our beds during a 5 night stay. The spa and sauna is nude so we did not use it. The breakfast was good but pricy. Staff was OK. They clearly do not care for Americans by their attitudes towards us. Will not return.

Everything was quite great. Quick check in with nice staff, comfortable location, great facilities. Breakfast is quite good, even with decent coffee. I'll likey stay again

We needed to change our room due to a loft bedroom with narrow stairs. We were able to change and it worked out. It was awkward to have to exit the building and walk around the block to get to and from the lobby/ restaurant.

Great breakfasts

Very clean room. Friendly staff. Delicious breakfast. Nice location.

Lovely but robes and towels should be included in the spa.

Nice spa.

The room had bugs, so the occupant (our son) requested a different room. They did comply, but then accused him of damaging the TV. It was not true anyhow, and it then turned out that they accused him before even talking to any others (cleaning and maintenance personnel) who had access to the room. Overall, the facility was dirty and shabby - both rooms, elevator, etc. Overall impression was borderline disastrous, and anyhow the standard of a 4-star hotel was definitely not met. Beware the room damage scam/trap - we recommend taking a pic of your room to document the condition and avoid unfounded accusations!