The Social Hub Berlin

Excellent hotel with friendly and professional staff. Great location for exploring Berlin. Room are clean and nicely furnished as is the rest of the hotel.

Clean room, great location and friendly staff

The A/C did not work. The staff would not come to the room to look at it. There was record heat that day in Berlin and we could not sleep. We could not find the TV remote and told the staff about it, and again they did not come help. We eventually found it under the bed up against the wall. The shower has a flat floor with no edges to stop water if the drain couldn't handle it, and the drain was partially plugged so the shower overflowed into the bathroom which we has to clean up for ourselves. Since there was a drain issue and no one had responded to any of our concerns we checked out on the 27th. Also, there was a huge concrete support column in the middle of the room which blocked TV views from different areas. I would like a refund of at least $445.66 for this. How do I get that.

Great Hotel near Alexanderplatz. Convenient Parking in Hotelgarage. Great breakfast buffet and daily evening activities on site offered. We had a great stay

Great gym, good coffee, excellent breakfast spread even though it is a little pricey. The staff were so helpful and nice.

Very clean and super helpful staff. Great location for first timers to Berlin.

Just perfect it was our second time there

Great

Staff are really good rooms are super clean and loads to do. I could not get my room cool my whole trip. The AC was complicated and even when I asked it just didn’t work. That and baggage drop of are normally all I look for in a hotel so was disappointed it didn’t really work.

Amazing value and great location!!!

I've stayed here about 12x. When visiting from America, I feel at home at the hotel. The staff is beyond friendly, cordial, respectful, and accommodating. The location is perfect for seeing Berlin. Please don't tell to many people about this gem. I don't want them raising their rates!

Good

The staff were all amazing! They were all very helpful. Laundry and dryer were a plus. The location very close to station and bus. Would stay again .

Great space and really helpful staff - good if you need to work as well as tourist

Close to city centre, many food places nearby and walking distance to shops eg Edeka

Good location, nice staff, cleanish room

Staff was honestly amazing, kitchen staff was also amazing and so friendly. Bat had some great food and drinks and we were honestly surprised as most places that offer food really lacks in quality. Room was clean bathroom wasn’t as clean as the room there were toothpaste residue on faucet and mirror was still dirty. No face towels and really the bed was the main thing we didn’t like. It was like sleeping on a brick as hard as it was lol but location was great too!

This hotel is conveniently located next to the U-8 and 1-1/2 blocks from the Jannowitzbrucke

Clean and spacious rooms, though the lighting could be improved — our room felt a bit too dark, not sure if that is intentional or that it is the style of the building. The facility is great and has a welcoming atmosphere. Food at the bar was delicious. It’s within walking distance of most places, about 15 minutes from the central hub, but we didn’t find that inconvenient.

Friendly staffs , convenient locations