Mitsis Petit Palais

The hotel staff were friendly and helpful. The breakfast buffet was fabulous, they’re having to ask the staff to get a glass of orange juice seemed ridiculous. Why not just put it out with the rest of the buffet? Our rooms were on the sixth floor, one of us had a great room and the other had a much smaller room with significantly less storage. This was not fair given that we both paid the same. We both had a bad smell in the room (drainage) and although we raised the complaint we are not sure if anything effective was done because the smell persisted and we had to keep the patio doors open when we were in to make it bearable. We both experienced no hot water around 50% of the time. This could be because our rooms were up on the sixth floor We enjoyed the pool, but you had to be there within five minutes of opening because all the sunbeds would be gone. The gym was basic, a little tired and in a windowless room downstairs – not ideal with limited ventilation so did not use it as we had hoped to. The hotel lists Pilates and yoga as being offered when we enquired about this we were told that that was not the case. There is a massive building site opposite hotel with work going on seven days a week from early till late. This should definitely have been made clear to us when booking because it meant that sitting out on the balcony was not always a pleasant experience. Overall, we did enjoy our stay at this hotel but unfortunately the facilities and some of the maintenance did not

Great location and amazing buffet

4 Star is bit of a stretch but perfectly acceptable accommodation. Small pool area will get very crowded in high season although there is access to private beach, 5 minute walk. Not sure what’s going on with floors!! Barely a level one in the building 😂

The property is a little tired e.g. cracked glass in the balcony door but it is clean. The photos of the pool are a little deceptive, it is a pool but hardly a swimming pool. The hotel ad on Expedia says ‘Sun & fun on the beach’ & has photos of sunbeds on the beach. Whilst the hotel is only 3 minutes walk to the beach the Petit Palais does not offer sunbeds on the beach. The ad also states that ‘active travellers can enjoy amenities, such as fitness classes’ but there were no fitness classes .. until we pushed & we’re told we could join yoga at the Grand. Anyway, enough of the negativity. The Petit Palais has a really lovely feel about it, it’s not so big that it’s impersonal. The dining was really good, with plenty of choice, & it’s great that you can pay small additional amounts to enjoy nice wines. Most of the staff were great but we want to say a very special thank you to Nikos who went out of his way to ensure we had a great holiday. And also a mention to Dimitris at the Grand who was just altogether lovely. Would we return? Most certainly yes if the package included access to sun beds on the beach.

The hotel is well located close to the beach and within easy walking distance of the beautiful old town and historical museums etc. Be aware that the advertised yoga and Pilates takes place at the nearby Mitsis Grand, next to their outdoor pool. It is very close by, but it was enough to put me off going. Plus, I didn’t fancy doing a downward dog out in the open, in front of sunbathers. I was glad we chose half board, rather than all-inclusive. The pool area is lovely (although sunworshippers note that it doesn’t get the sun all day) but quite small and I wouldn’t have wanted to feel I had to hang about there all day to make use of the inclusive drinks and snacks. The staff were lovely and let us stay in the room until evening on our final day, because my daughter had been sick most of the week with some kind of tummy bug/food poisoning, and she still needed to be in bed most of the time. Food at breakfast and dinner was fresh and reasonably varied. Good quality for buffet style, with plenty of salads and fresh fruit.

Excellent as always! Wonderful staff , meals , room

Great location staff was great. Hotel was outdated

A very nice modern hotel with awesome staff. The restaurant and pool were great. Close to the beach and stores makes it a perfect location. Cannot say anything bad about this place and would make it a stop over again the next time.

We really loved our 2 week stay. Customer service and staff were outstanding and food and beverage offer was excellent and wide ranging. Puts other hotels to shame. It will be hard not to come back.

Staff very nice and helpful, the food was really good. Very good location literally 10 min. walk from the old town and plenty of shops, restaurants, bars etc in the area, 5 min. walk from the beachfront. We did enjoy our stay.

Area. Very easy to get to places.

We liked the hotel very much but was disappointed in the 'garden'. We had requested a garden room thinking it would be on the edge of a garden. We did indeed have a small patio but beyond that was just a small gravelled area and some bushes. I had hoped to be able to sit in the garden as it is my preference to a pool. There was an additional very small area of grass attached to the covered sitting area of the hotel but this had no shade. But that was my only disappointment.

Lovely hotel in central position in Rhodes Town, enabling easy walking and shopping options. The staff were all friendly and welcoming and the manager was very hands on, keeping an eye on everything. The food on all inclusive was very good and varied and the pizzas were excellent. Drinks were great and never too much of a queue at the bars. The pool was smallish and cool and there’s limited sunbathing area, but we managed despite the usual reserving of sun beds and then people only turned up in the afternoon to use them. Really enjoyed our holiday here.

Front desk staff was super friendly. Lou was awesome!!

Had a lovely holiday at this hotel - friendly staff, very clean and good location - close to beach and attractions. Food was generally good, if rather plain - Would totally recommend.

The hotel was nice, the food was good and the staff was really nice and helpful. Had a plast and would definetly go again. It was a fun experience the beach was close so didnt have to walk long distances. The Rhodes old town was close aswell ☺️

The Mitsis Petit Palais Hotel is a truly lovely hotel to stay at whilst in Rhodes. It is a very clean & welcoming hotel & the front desk staff are amazing. They will help with absolutely everything, from taking bags to & from the rooms, to organising sightseeing tours, to checking guests in with their airlines & transfer services for their return trip. The buffet restaurant is fabulous. The selection of food at every mealtime is extensive & very tasty. The hotel is located only a short walk away from the Old Town & there is so much to see & do in the immediate vicinity. The local beaches are also fabulous. All in all, we had a brilliant stay at the Mitsis Petit Palais.

Amazing stay, really friendly staff, good food and felt so nice and relaxed

Friendly, helpful staff, in particular the ladies in reception, the porters and restaurant staff, Manwell and Clara were especially attentive and welcoming at breakfast times. There was a problem with the booking, I had booked the garden room at an increased cost, we arrived Monday evening and was allocated a room on the 6th floor and told there were no garden rooms available, after speaking to the reservation manager the next day we were offered to move to a sea view room on Wednesday, we were shown the room but it was a smaller room on the 7th floor with no lift access to that floor so I decided to stay on the 6th floor. At the pool bar Alex was nice enough but felt he had his favourite customers. The main barman inside was rude on my first day, I was explaining I wanted a small amount of alcohol, at this point I wasn’t sure if alcohol was measured or not in this region, I explained the measures in England and was told ‘you’re not in England now, I felt that was a rude and unnecessary response. Other than that our stay was good.

Overall our stay was very good, the only slight grumble would just be the size of the pool & amount of sun beds, but the proximity to the beach is a decent compromise. Happy with our stay!