What do past guests say about Hotel Casa San Lázaro?

Traveloka users who have stayed at Hotel Casa San Lázaro have praised its Service and Facilites, Cleanliness, Room Comfort.

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Hotel Casa San Lázaro

Name: Hotel Casa San Lázaro
Address: Calle San Bartolo No. 8, Antigua, Sacatepéquez, Guatemala, 3001, Calle San Bartolo No. 8, Sacatepéquez, 3001, Guatemala
Rating: 8.8

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8.8

/10

Very Good

46 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Très bon service, accueil chaleureux. Piscine très appréciée par les enfants.

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Melanie

10.0

/ 10

Loved our stay so much we booked our return trip. The staff make the place. Milton was great to chat with and learn some local culture. The pool needed cleaning when we got there but was done shortly after. The pool is a little shallow for adults but fine for cooling off. Perfect for kids

Verified traveler

10.0

/ 10

Really glad we came back for a second time! Once again, the staff was amazing. They organized our transport back to the airport and prepared an excellent early breakfast for us. If we ever go back to Antigua, we are definitely staying here again. A special thanks to Milton, Claudia and the manager (whose name I forgot) for a wonderful stay. Casa San Lázaro was like our home away from home.

In the Area

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Calle San Bartolo No. 8, Antigua, Sacatepéquez, Guatemala, 3001

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Hotel Casa San Lázaro is a good choice when you are visiting Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Casa San Lázaro

Calle San Bartolo No. 8, Antigua, Sacatepéquez, Guatemala, 3001

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Discover More About Hotel Casa San Lázaro

General
Near Central Park

Location
With a stay at Hotel Casa San Lázaro in Antigua Guatemala, you'll be within a 5-minute drive of Central Park and Antigua Guatemala Cathedral. This spa hotel is 1.2 mi (1.9 km) from Casa Santo Domingo Museum and 0.1 mi (0.1 km) from Cementerio General.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cementerio General - 0.1 km / 0.1 mi
San Lazaro General Cemetery - 0.2 km / 0.1 mi
Handicraft Market - 0.6 km / 0.4 mi
Antigua Market - 0.6 km / 0.4 mi
La Recoleccion - 0.7 km / 0.5 mi
Monumento a Landívar - 0.8 km / 0.5 mi
Telares Shopping Center - 0.8 km / 0.5 mi
Centro de Formación de la Cooperación Española - 0.9 km / 0.6 mi
Old Textile Museum - 0.9 km / 0.6 mi
Colegio de San Jerónimo - 1 km / 0.6 mi
El Reposo Spa - 1 km / 0.6 mi
Antiguo Colegio de la Compañía de Jesús - 1 km / 0.6 mi
San Jose el Viejo Ruins - 1.1 km / 0.7 mi
Central Park - 1.1 km / 0.7 mi
El Fotografo Gallery - 1.2 km / 0.7 mi

The preferred airport for Hotel Casa San Lázaro is La Aurora Intl. Airport (GUA) - 41.5 km / 25.8 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is included.

Rooms
Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

All facilities in Hotel Casa San Lázaro

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Exterior

Others

Things to Do

TV lounge
Spa
Outdoor pool
Garden
Library

Hotel Services

Laundry service
Wedding service
24-hour Receptionist
Concierge

Food and Drinks

Breakfast
Snack bar

General

Fireplace in lobby
Parking

Public Facilities

Smoke-free area
Coffee shop

Transportation

Limited parking

Connectivity

Free WiFi

Accessibilty

Accessible parking

Nearby Facilities

Grocery

Accommodation Policy & General Information in Hotel Casa San Lázaro

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 13:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa San Lázaro	12
Number of floors in Hotel Casa San Lázaro	2
Another facilities in Hotel Casa San Lázaro	TV lounge, Spa, Outdoor pool, Garden, Library

Frequently asked questions about Hotel Casa San Lázaro

What are available facilities at Hotel Casa San Lázaro?

There are top facilites at Hotel Casa San Lázaro such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Casa San Lázaro?

The standard check-in time at Hotel Casa San Lázaro is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00

Does Hotel Casa San Lázaro provide breakfast?

Yes, Hotel Casa San Lázaro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Casa San Lázaro?

Hotel Casa San Lázaro has a 3.0-star rating.

How many floors does Hotel Casa San Lázaro have?

Hotel Casa San Lázaro has 2.

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Hotel Casa San Lázaro reviews and ratings

Overall Ratings & Reviews Hotel Casa San Lázaro

Other sources (46)

8.8

Very Good

From 46 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

5.0

Service and Facilites

9.4

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Traveller Reviews Hotel Casa San Lázaro

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Top reviews

Verified traveler

Leisure with Partner

2.0

/10

Reviewed 374 week(s) ago

Expedia Group verified review

This property is located on the outskirts of Antigua. It is about a 15 minute walk to the city center along two decently busy roads. The hotel door is closed and you must knock each time you want to enter. We had 2 reservations on separate nights. When we arrived, the hotel did NOT have any of our reservations on file even though we had confirmation from Orbitz. There was only ONE employee in the entire hotel, the GARDENER. He didn't have any idea how to help us because of course that is not his job. He told us that they had a very busy weekend at the hotel and all the staff was resting. (We arrived on a Wednesday). He tried to take us to an available room, but all of the non-occupied rooms were dirty. There were no sheets on the bed, no pillowcases, the bathrooms weren't cleaned, etc. We tried contacting Orbitz which was a disaster because they had to "verify" our story by calling the hotel. When they called the hotel the only person that could answer was the gardener or us. The gardener only spoke Spanish and the Orbitz representative only spoke English. It was an absolute fiasco. We finally got a hold of the hotel owner, Victor, who was NOT helpful at all. After a WHILE on the phone, we were offered a larger room that was clean with sheets. It is absolutely ridiculous that the owner did not offer us the room from the beginning! While the room was spacious, it smelled heavily of varnish. We couldn't open the windows because there were no screens. There were tons of mosqu

Verified traveler

Leisure Family

10.0

/10

Reviewed 376 week(s) ago

Expedia Group verified review

Très bon service, accueil chaleureux. Piscine très appréciée par les enfants.

Melanie

Family

10.0

/10

Reviewed 391 week(s) ago

Hotels.com verified review

Verified traveler

Leisure with Children

10.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Verified traveler

Leisure with Children

10.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

The hotel is very nicely decorated, clean and quiet. The breakfast is also really good. What makes this hotel so perfect is the staff. They are so helpful, professional and warm, they made us feel like we were friends or family rather than simple guests. The hotel is away from the city center, but it is easily reachable by tuk-tuk or by foot. I highly recommend this place!

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 397 week(s) ago

Expedia Group verified review

Only thing I didn't like was the room I got, tje window was looling at the street, there was npoce from the cars that passed by. They let you order food from restaurants to eat in the room which was great! They only offer breakfast. The staff was incredibly kind, it didn't matter the hotel was being fixed in some places, the staff made everything great!

Juan Carlos

Family

8.0

/10

Reviewed 400 week(s) ago

Hotels.com verified review

The hotel was perfect and the attention was very nice. I would rate the hotel 5 stars but the pool was too cold, it's was almost imposible to use it, and we select this hotel based on the pool :(

Beth

Family

10.0

/10

Reviewed 411 week(s) ago

Hotels.com verified review

We loved our stay. Hot shower, lovely breakfast in the garden, friendly staff, our daughter enjoyed the pool. Would stay again.

Marco

10.0

/10

Reviewed 415 week(s) ago

Expedia Group verified review

staff was great....superb service...great food....super clean

Carlos

10.0

/10

Reviewed 424 week(s) ago

Expedia Group verified review

Very nice hotel with super friendly people. I had such a wonderful time.

Verified traveler

10.0

/10

Reviewed 436 week(s) ago

Expedia Group verified review

Staff very accomadating and friendly. Hotel was clean and very beautiful with gorgeous gardens. Would stay here again.

Danae

10.0

/10

Reviewed 442 week(s) ago

Expedia Group verified review

Amazing staff, super nice hotel, great location, walking distance to everything, and safe. Our family of 5 adults stayed in the Villa which was perfect for our family. Each morning they had a table setup for us outside and served a delicious breakfast (included in room rate). I highly recommend this hotel to anyone traveling to Antigua.

Raquel

Family

10.0

/10

Reviewed 447 week(s) ago

Expedia Group verified review

Nice hotel and very quiet. A bit away from the main hub of things. No bottled water in the room was a big disappointment. Staff is super helpful. Oliver walked my daughter and I to a park. Pool is a nice size and breakfast was very good.

Sergio

Family

10.0

/10

Reviewed 470 week(s) ago

Hotels.com verified review

Great Service and attitude from everyone at the Hotel, Good local breakfast and the SPA and pool a plus, We will certainly return.

Walter

with Partner

10.0

/10

Reviewed 475 week(s) ago

Hotels.com verified review

Great cozy hotel in a less noisy part of the city. Service was great, rooms were really nice and breakfast was delicious.

Amanda

10.0

/10

Reviewed 476 week(s) ago

Expedia Group verified review

Highly recommended this hotel! Amazing staff go above and beyond to make your stay special and breakfast is delicious. The hotel and pool/gardens are gorgeous.

Verified traveler

Family

8.0

/10

Reviewed 480 week(s) ago

Hotels.com verified review

The staff were very friendly and attentive. Breakfast was delicious. There is lots of lovely places inside to sit and outside in the courtyard by the pool, in the garden. Free airport transfer bonus!

Kristel

with Partner

4.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

I have stayed in more than 20 hotels in Antigua since I´m from Guatemala City and I enjoy staying weekends on Antigua. This is one of the worst hotels I have ever stayed at and Im surprised about the rating lately on hotels.com. Suddenly all the hotels have an amazing rating but at the time you check in, surprise! The hotel is in terrible conditions. This hotel price should be the most $35 per night, and only because of the breakfast that was very good. I had a privileged room location and still the noise on the road is to loud, there is a bus station near by and you can listen all the heavy traffic. This hotel doesnt have special windows. There is also a pool and a small yard, but there were many kids, that seem the owners children and they were extremely noisy, Im sorry but some guest just want to rest. Wifi was fine and they offer a very uncomfortable parking next to the hotel. About the room cleanliness, terrible. The sheets had a small blood stain (still disgusting, picture attached), the floor was sticky and it also seemed it has not been swept for a very long time. The bathroom...there was something going on with the water, it was not constant. The bath tub kept the water forever, it never drained... and for this I think I caught a sort of fungus on my feet, it also had something with the tiles but the water covered all the bathroom floor without me even being inside the tub or splashing, just by turning it on, so I had to place a towel to stop the water running out.

Jennifer

Family

10.0

/10

Reviewed 506 week(s) ago

Hotels.com verified review

Perfect hotel really antigua style perfect service

Melvin

Leisure Family

8.0

/10

Reviewed 386 week(s) ago

Expedia Group verified review

Bonitas instalaciones y habitaciones. Desayuno delicioso. Un poco lejos del centro de Antigua pero caminando varias cuadras se llega sin problema, la zona es segura.

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Bar, Cafe and Lounge 4 Hotel Casa San Lázaro

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