InterContinental Real Guatemala by IHG

Hotels
9.0
/10
Exceptional
977 reviews

What Guests Say About Their Stay

stuart
10.0
/ 10
By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.
Denali
10.0
/ 10
Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!
Catalina
10.0
/ 10
The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.
In the Area
See Map
14 Calle 2-51 Zona 10, Departamento de Guatemala, Guatemala

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at InterContinental Real Guatemala by IHG is a good choice when you are visiting Guatemala Department. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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14 Calle 2-51 Zona 10, Departamento de Guatemala, Guatemala
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Location


Staying at InterContinental Real Guatemala by IHG is a good choice when you are visiting Guatemala Department.

About InterContinental Real Guatemala by IHG

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from InterContinental Real Guatemala by IHG exclusively for you.

Get precious and unforgettable moment during your stay at InterContinental Real Guatemala by IHG.

All facilities in InterContinental Real Guatemala by IHG

Others InterContinental Real Guatemala by IHG
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Turkish bath
  • Spa
  • Garden
  • Health club
  • Library
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

General

  • Parking
  • Banquet
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in InterContinental Real Guatemala by IHG

Important Note
  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at InterContinental Real Guatemala by IHG
239
Number of floors in InterContinental Real Guatemala by IHG
15
Another facilities in InterContinental Real Guatemala by IHG
Laundry service, Welcoming drinks, Tours, Multilingual staff, Newspaper in lobby

Frequently asked questions about InterContinental Real Guatemala by IHG

What are available facilities at InterContinental Real Guatemala by IHG?
There are top facilites at InterContinental Real Guatemala by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Real Guatemala by IHG?
The standard check-in time at InterContinental Real Guatemala by IHG is starting from From 15:00 while the latest check-out time is at Before 12:00
Does InterContinental Real Guatemala by IHG provide breakfast?
Yes, InterContinental Real Guatemala by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in InterContinental Real Guatemala by IHG

9.0
Exceptional
From 977 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.8

Service and Facilites

9.2

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Traveller Reviews InterContinental Real Guatemala by IHG

Number of reviews per page
20
40
Top reviews
stuart
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.
Read More
Denali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!
Karl
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.
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Catalina
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.
Joseph
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was wonderful
sixto
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is a 4 star property at best. Looks a little tired
Jennifer
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was beautiful!
Phillip
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Serice and food is excellent. Room is horrible: 1. Subpar room amenities 2. No heat front desk claims the room never have heat eventhough heat icon indicated on thermostat. Room was freezing at night 3. Sink cogs 4. The water temperature in the shower is either too hot or too cold Very uncomfortable room
Juan José
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great beds , very clean , great atmosphere! Can’t ask for more
Fabiana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff & service was excellent!
Sandi
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property was clean and has everything I needed for my short work trip. Some of the amenities - like the shower and room carpet were a little dated but overall it was great.
Cesare Adelfo
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place
Janelle
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good location
carlos
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean
miguel
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great place
H
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

had a disappointing experience during my stay. The staff was not as accommodating as expected, and the room was not cleaned to an acceptable standard. I had to request towels multiple times, and after waiting over an hour for the first request, I had to follow up with a second call. This lack of responsiveness was frustrating and impacted my overall experience. Carpets in room stained and nasty..never cleaned , foreign objects on floor.
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Alcides
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Our stay was good , Friendly and help full staff. Nice Breakfast.
David
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place
Alma
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excelente atención
RODRIGO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent location!
Number of reviews per page
20
40

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Disclaimer

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