Radisson Blu Kochi

Hotels
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7.8
/10
Pleasant
235 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
The food was delicious and the staff was very accommodating. I had some problems with the room. Lights were complicated and the shower was tiny. The best part of this hotel was the staff in the Indian Restaurant. They were a delight. I’ll be back in Kochi and may not stay there again but I would go and eat there anytime.

Sandra

10.0
/ 10
The buffet was excellent. All the staff at the restaurant where we had the buffet was absolutely friendly, courteous, provided excellent service and was there to serve us when we needed something. The chef at the morning breakfast buffet was very nice too and not forgetting the reception desk and the 2 ladies That arranged the transportation too.

raameshwar

10.0
/ 10
My stay at Radisson blu kochi was excellent.The staff at the reception especially Anakha and Delvin was very helpful and supportive.I loved kenisha restaurant at Radisson blu and their breakfast spread was awesome with more options.
In the Area
See Map
S.A Road, Elamkulam Junction, Kadavanthra, Ernākulam, Kerala, India, 682 020

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Radisson Blu Kochi is a good choice when you are visiting Ernakulam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Blu Kochi

S.A Road, Elamkulam Junction, Kadavanthra, Ernākulam, Kerala, India, 682 020
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Lobby Radisson Blu Kochi
Lobby 2 Radisson Blu Kochi

Discover More About Radisson Blu Kochi

The Charm of Radisson Blu Kochi: Your Gateway to Kerala's Vibrancy

For Australian travellers seeking an unforgettable experience in the heart of Kerala, India, the Radisson Blu Kochi stands as a beacon of comfort, style, and exceptional service. This premier hotel offers a perfect blend of modern amenities and warm hospitality, making it an ideal base for exploring the rich culture and breathtaking landscapes of this beautiful Indian state. Whether you're planning a leisurely holiday or a business trip, Radisson Blu Kochi promises a stay that is both relaxing and enriching. Rates at Radisson Blu Kochi start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Radisson Blu Kochi

Nestled in the bustling city of Kochi, specifically in the vibrant area of Maradu, Radisson Blu Kochi offers a strategic location that balances urban convenience with serene surroundings. Situated at {localAddressString}, the hotel is approximately 15 kilometres from the Kochi city centre, providing easy access to the commercial and cultural hubs. For those arriving by air, the hotel is conveniently located about 25 kilometres from Cochin International Airport (COK), with various transport options available to whisk you away to your comfortable accommodation. The surrounding neighbourhood is known for its developing infrastructure, offering a glimpse into modern Kochi while still being close enough to explore the city's historical treasures.

Guest Facilities and Services at Radisson Blu Kochi

Guest facilities at Radisson Blu Kochi are designed to cater to the needs of every traveller, ensuring a seamless and enjoyable stay. Australian travellers will appreciate the commitment to comfort and convenience, with features such as excellent breakfast options, including a variety of local and international cuisines, and readily available strong coffee to kickstart your day. The hotel provides complimentary high-speed Wi-Fi throughout the property, keeping you connected at all times. A 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests, from local recommendations to arranging transportation. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Secure luggage storage is also provided, allowing you to explore freely before check-in or after check-out.

Room Information and Stay Experience at Radisson Blu Kochi

The Radisson Blu Kochi offers a diverse range of rooms and suites, each meticulously designed to provide a sanctuary of peace and comfort. The Room types of Radisson Blu Kochi include options that cater to solo travellers, couples, and families, all promising a restful retreat after a day of exploration. Guests can expect immaculately clean and well-appointed living spaces, featuring plush bedding for a truly restorative sleep. Modern climate control systems ensure your room remains at the perfect temperature, a crucial element for comfort in any climate. The bathrooms are contemporary and spotless, equipped with quality amenities to enhance your stay. While specific room names and exact dimensions are best confirmed directly, the overarching experience is one of sophisticated comfort and attention to detail.

Recommended Nearby Dining and Cafes around Radisson Blu Kochi

Kochi boasts a dynamic culinary scene, and Radisson Blu Kochi places you in a prime position to experience it. While the hotel itself offers excellent dining options, the surrounding areas are brimming with local eateries and cafes. You'll find vibrant spots serving authentic Kerala cuisine, from flavourful seafood dishes to aromatic vegetarian preparations. For those who enjoy a good brunch, the neighbourhood offers cafes that capture a similar spirit to Australia's beloved café culture, often featuring fresh, local ingredients. Exploring the local food markets is also a must, offering a sensory delight of spices, fresh produce, and regional snacks. The hotel's proximity allows for easy exploration of these culinary delights, ensuring a delicious journey throughout your stay.

Popular Attractions and Activities near Radisson Blu Kochi

The Radisson Blu Kochi is ideally situated for exploring the many wonders of the Ernākulam area and beyond. Immerse yourself in the rich history and vibrant culture of Kochi by visiting some of its most captivating attractions.

  • Fort Kochi:

    A historic seaside area with colonial-era architecture, Chinese fishing nets, and charming streets.
  • Mattancherry Palace (Dutch Palace):

    Known for its beautiful murals depicting scenes from Indian epics.
  • Jewish Synagogue:

    One of the oldest active synagogues in the Commonwealth, located in the Jew Town area.
  • Marine Drive:

    A picturesque promenade offering stunning views of the backwaters and a popular spot for evening strolls.
  • Kerala Folklore Museum:

    Showcasing a vast collection of traditional art, costumes, and artefacts from Kerala.
If you are looking for other activities around Radisson Blu Kochi, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Radisson Blu Kochi from the Airport

Navigating your journey from the airport to Radisson Blu Kochi is straightforward, with several convenient options available. Understanding how to get to Radisson Blu Kochi ensures a smooth start to your holiday.

  • Airport Link Trains:

    While not directly connected, you can take an airport taxi or rideshare service to the nearest railway station and then connect to local trains if feasible.
  • Airport Shuttle Buses:

    Public bus services operate from the airport to various points in the city, from where you can take a local bus or taxi to the hotel.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals and offer a direct route to the hotel.
  • Rideshare Services:

    You can book a rideshare service through your mobile app for a convenient and often cost-effective journey to Radisson Blu Kochi.
For a hassle-free arrival, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Radisson Blu Kochi

Choosing Radisson Blu Kochi for your Kerala adventure offers a compelling combination of prime location, exceptional comfort, and outstanding service.

  • Prime Location:

    Situated in a dynamic area of Kochi, providing easy access to attractions and city life.
  • Comfortable Stays:

    Well-appointed rooms with modern amenities and climate control ensure a relaxing experience.
  • Attentive Service:

    A dedicated team is on hand to make your stay memorable, reflecting genuine hospitality.
  • Convenient Access:

    Well-connected to transport links, making exploration effortless.
Ready to experience the best of Kochi?

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All facilities in Radisson Blu Kochi

Bar, Cafe and Lounge Radisson Blu Kochi
Bar, Cafe and Lounge
Entertainment Facility Radisson Blu Kochi
Entertainment Facility
Fitness Center Radisson Blu Kochi
Fitness Center
Functional Hall Radisson Blu Kochi
Functional Hall
Lobby Radisson Blu Kochi
Lobby

Things to Do

  • Indoor pool
  • Outdoor facilities
  • Health club
  • Garden
  • Spa
  • Sauna

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking

Transportation

  • Area shuttle with surcharge
  • Valet parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Radisson Blu Kochi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Available rooms at Radisson Blu Kochi
150
Number of floors in Radisson Blu Kochi
1
Another facilities in Radisson Blu Kochi
Indoor pool, Outdoor facilities, Health club, Garden, Spa

Frequently asked questions about Radisson Blu Kochi

What are available facilities at Radisson Blu Kochi?
There are top facilites at Radisson Blu Kochi such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Blu Kochi?
The standard check-in time at Radisson Blu Kochi is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Radisson Blu Kochi?
Radisson Blu Kochi has a 3.5-star rating.
How many floors does Radisson Blu Kochi have?
Radisson Blu Kochi has 1.
How many rooms are available at Radisson Blu Kochi?
Radisson Blu Kochi has 150.
See All

Radisson Blu Kochi reviews and ratings

7.8
Pleasant
From 235 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

4.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Radisson Blu Kochi

Number of reviews per page
20
40
Top reviews
Krishan
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful.
SANJEEV
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome breakfast
Koshy
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very courteous staff !!
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The food was delicious and the staff was very accommodating. I had some problems with the room. Lights were complicated and the shower was tiny. The best part of this hotel was the staff in the Indian Restaurant. They were a delight. I’ll be back in Kochi and may not stay there again but I would go and eat there anytime.
bharat
icon-Leisure
Leisure
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I'm really sorry to say but each and every morning at breakfast time we faced long queues and having to wait for long period of time, pretty much same food every day, we don't do curries for breakfast, full English would be nice. We also had same problems on roof top restaurant ordered food and arrived 1 and half hour later. I'm not blaming the staffs it's just communication problems. Otherwise everything is OK.
Read More
Deepak
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good
Sandra
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The buffet was excellent. All the staff at the restaurant where we had the buffet was absolutely friendly, courteous, provided excellent service and was there to serve us when we needed something. The chef at the morning breakfast buffet was very nice too and not forgetting the reception desk and the 2 ladies That arranged the transportation too.
Read More
sanjay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

good experience
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The service was good and the breakfast was decent but the property itself needs a complete overhaul. Linens are worn out and not fresh, especially the towels! Not sure why these old linens+pillows are not replaced. The room and bathroom needs major deep cleaning. And important point to note - this property does not have a King size bed. It’s a queen size bed and so we had to get an extra mattress, (which was also 2 folded mattresses pushed together basically). Overall we were there just to sleep so it was manageable but the housekeeping and maintenance are not up to mark.
Read More
RAJESHWARI
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The stay was booked for two, entered the room there was lots dead mosquitoes lying on the bather counter, bath tub and floor, advised reception they changed our room to bigger and spacious room, appreciated however when went for shower, there was no body wash, towel rack had only one towel. Ordered room service dinner , fries served was cold and stale, when complained they said they will allow discount on food bill, during check out no discount was applied, when asked reception, he advised that Bev Manager said he couldn't allow any discount. We checked out early morning so no breakfast despite paying for breakfast, that's fine as breakfast timing was from 630am. Reception offered coffee and Tea, we waited for 10mins no one got us the beverage, so advised reception not too worry as Uber was waiting. As we were loading luggage and about to get seated, someone came running with both cups in a paper bag. when they handed the the bag both cups spill and hot tea fell on me, the bag was passed back to security. Vey Bad experience with the hotel.
Read More
ROBY
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I had requested a cake for my mom as it was her birthday. I messaged the property but no one got back to me.. it was a treat for my parents
Jithin
icon-Family
Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Bed feels like rock. Ac never came down to law, always set to 22-24, don't know why they gave option to adjust the temperature.
John
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great breakfast buffet. Pool was out of order/under repair.
Rajesh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

It was good stay, Fooo was not that great
raameshwar
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

My stay at Radisson blu kochi was excellent.The staff at the reception especially Anakha and Delvin was very helpful and supportive.I loved kenisha restaurant at Radisson blu and their breakfast spread was awesome with more options.
Sunish
icon-Business Family
Business Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I had a pleasant stay at the hotel. Staff were excellent—very courteous and helpful throughout. Check-in and check-out were smooth and hassle-free. The breakfast spread was truly excellent, with a great variety and quality. However, the room didn’t quite meet my expectations. The bedding, in particular, was hard and lacked the softness and comfort I was hoping for. Overall, a decent stay with standout service and food.
Read More
Anuj
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Overall good experience
SPARSH
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Good property
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

We went for a relaxing stay but from check in onwards it was disappointing and room was so unclean bedding and room and toilet was so bad xx
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Certainly not a 5 star hotel. Full of mosquitoes. Buffet breakfast very haphazard - staff not replenishing food and drink items in timely manner. Do not use travel desk at hotel. Given a driver who did not know route and constantly changing direction (we had to google route and show him way!) and after consulting with travel desk by phone, it was agreed we would only have half day (4 hours) for half the price and this was reconfirmed by Manjusha Shibin. At check out, we were still charged for full day. After having to wait 1.5 hours, and speaking to Manushi, she would only discount the full day charge of 5000 rupees to 4000 rupees despite her previous confirmation. As a result of hotel poor service, we nearly missed our train causing huge amount of stress and were forced into paying. Very poor customer service which has left us feeling cheated and extremely upset. Whilst at the hotel, we noticed many people complaining. Not recommended. Rooms needed renovating, poorly cleaned. Facilities lacking - had to wait an hour for a drink in the bar. There are huge advertising signs stating Zhima Restaurant now open but it is still being renovated so only eating option is the buffet which does not make for a convivial relaxing evening with friends. This hotel would struggle to get a 2 star rating in most countries.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Radisson Blu Kochi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 235 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

4.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Radisson Blu Kochi

Number of reviews per page
20
40
Top reviews
Krishan
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful.
SANJEEV
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome breakfast
Koshy
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very courteous staff !!
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The food was delicious and the staff was very accommodating. I had some problems with the room. Lights were complicated and the shower was tiny. The best part of this hotel was the staff in the Indian Restaurant. They were a delight. I’ll be back in Kochi and may not stay there again but I would go and eat there anytime.
bharat
icon-Leisure
Leisure
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I'm really sorry to say but each and every morning at breakfast time we faced long queues and having to wait for long period of time, pretty much same food every day, we don't do curries for breakfast, full English would be nice. We also had same problems on roof top restaurant ordered food and arrived 1 and half hour later. I'm not blaming the staffs it's just communication problems. Otherwise everything is OK.
Read More
Deepak
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good
Sandra
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The buffet was excellent. All the staff at the restaurant where we had the buffet was absolutely friendly, courteous, provided excellent service and was there to serve us when we needed something. The chef at the morning breakfast buffet was very nice too and not forgetting the reception desk and the 2 ladies That arranged the transportation too.
Read More
sanjay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

good experience
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The service was good and the breakfast was decent but the property itself needs a complete overhaul. Linens are worn out and not fresh, especially the towels! Not sure why these old linens+pillows are not replaced. The room and bathroom needs major deep cleaning. And important point to note - this property does not have a King size bed. It’s a queen size bed and so we had to get an extra mattress, (which was also 2 folded mattresses pushed together basically). Overall we were there just to sleep so it was manageable but the housekeeping and maintenance are not up to mark.
Read More
RAJESHWARI
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The stay was booked for two, entered the room there was lots dead mosquitoes lying on the bather counter, bath tub and floor, advised reception they changed our room to bigger and spacious room, appreciated however when went for shower, there was no body wash, towel rack had only one towel. Ordered room service dinner , fries served was cold and stale, when complained they said they will allow discount on food bill, during check out no discount was applied, when asked reception, he advised that Bev Manager said he couldn't allow any discount. We checked out early morning so no breakfast despite paying for breakfast, that's fine as breakfast timing was from 630am. Reception offered coffee and Tea, we waited for 10mins no one got us the beverage, so advised reception not too worry as Uber was waiting. As we were loading luggage and about to get seated, someone came running with both cups in a paper bag. when they handed the the bag both cups spill and hot tea fell on me, the bag was passed back to security. Vey Bad experience with the hotel.
Read More
ROBY
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I had requested a cake for my mom as it was her birthday. I messaged the property but no one got back to me.. it was a treat for my parents
Jithin
icon-Family
Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Bed feels like rock. Ac never came down to law, always set to 22-24, don't know why they gave option to adjust the temperature.
John
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great breakfast buffet. Pool was out of order/under repair.
Rajesh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

It was good stay, Fooo was not that great
raameshwar
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

My stay at Radisson blu kochi was excellent.The staff at the reception especially Anakha and Delvin was very helpful and supportive.I loved kenisha restaurant at Radisson blu and their breakfast spread was awesome with more options.
Sunish
icon-Business Family
Business Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I had a pleasant stay at the hotel. Staff were excellent—very courteous and helpful throughout. Check-in and check-out were smooth and hassle-free. The breakfast spread was truly excellent, with a great variety and quality. However, the room didn’t quite meet my expectations. The bedding, in particular, was hard and lacked the softness and comfort I was hoping for. Overall, a decent stay with standout service and food.
Read More
Anuj
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Overall good experience
SPARSH
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Good property
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

We went for a relaxing stay but from check in onwards it was disappointing and room was so unclean bedding and room and toilet was so bad xx
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Certainly not a 5 star hotel. Full of mosquitoes. Buffet breakfast very haphazard - staff not replenishing food and drink items in timely manner. Do not use travel desk at hotel. Given a driver who did not know route and constantly changing direction (we had to google route and show him way!) and after consulting with travel desk by phone, it was agreed we would only have half day (4 hours) for half the price and this was reconfirmed by Manjusha Shibin. At check out, we were still charged for full day. After having to wait 1.5 hours, and speaking to Manushi, she would only discount the full day charge of 5000 rupees to 4000 rupees despite her previous confirmation. As a result of hotel poor service, we nearly missed our train causing huge amount of stress and were forced into paying. Very poor customer service which has left us feeling cheated and extremely upset. Whilst at the hotel, we noticed many people complaining. Not recommended. Rooms needed renovating, poorly cleaned. Facilities lacking - had to wait an hour for a drink in the bar. There are huge advertising signs stating Zhima Restaurant now open but it is still being renovated so only eating option is the buffet which does not make for a convivial relaxing evening with friends. This hotel would struggle to get a 2 star rating in most countries.
Read More
Number of reviews per page
20
40