89 HOTEL

Hotels
Preferred Partner
Finding rooms for you...
8.3
/10
Very Good
1,136 reviews

What Guests Say About Their Stay

Ganesan G. P.

10.0
/ 10
89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.

Albert H.

8.8
/ 10
Strategic, comfortable, safe, affordable, breakfast good.
See original

JAINAL B. J.

8.5
/ 10
Good food. Nearby to shopping malls

Agus sunaryo

10.0
/ 10
Clean, tidy and friendly, so more romantic.
See original

Japet S.

8.5
/ 10
It's fun and it's good to eat
See original
In the Area
See Map
Jalan Pembangunan, Penuin-Baloi Blok 6, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
89 HOTEL is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around 89 HOTEL

Jalan Pembangunan, Penuin-Baloi Blok 6, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
Discover More Places
Lobby 89 HOTEL
Lobby 2 89 HOTEL

Discover More About 89 HOTEL

Discover the Comfort and Convenience of 89 HOTEL in Kepulauan Riau

Planning your next getaway to the beautiful Kepulauan Riau region of Indonesia? For Australian travellers seeking a comfortable and well-located base, 89 HOTEL presents an excellent choice. Nestled in a prime spot, this hotel offers a welcoming atmosphere and essential amenities to make your stay enjoyable. Whether you're here for business or leisure, 89 HOTEL aims to provide a seamless experience, allowing you to explore the wonders of Kepulauan Riau with ease. Rates at 89 HOTEL start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of 89 HOTEL

Located in the vibrant area of Batam, 89 HOTEL is situated at {localAddressString}. This strategic position places you within easy reach of the city centre, offering a convenient starting point for your explorations. The surrounding neighbourhood is known for its lively atmosphere, with a good selection of local eateries and shops just a short stroll away. For those looking to venture further, public transport options are readily accessible, making it simple to navigate Batam and discover its many attractions. The proximity to key transport links ensures that getting around is hassle-free, whether you're heading to a business meeting or a day of sightseeing.

Guest Facilities and Services at 89 HOTEL

Guest facilities at 89 HOTEL are designed to cater to the needs of modern travellers. You'll find essential services to ensure a comfortable and convenient stay, including reliable free Wi-Fi to keep you connected. The hotel typically offers a helpful 24-hour front desk, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. For travellers who appreciate a good start to their day, breakfast options are usually available, providing a convenient way to fuel up before heading out. Secure luggage storage is also a common amenity, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at 89 HOTEL

When it comes to accommodation, 89 HOTEL offers a range of rooms designed for comfort and relaxation. The room types of 89 HOTEL are intended to suit various traveller needs, ensuring a pleasant stay for solo adventurers, couples, or families. Each room is typically appointed with comfortable bedding, ensuring a good night's sleep. You can expect modern climate control systems to maintain your preferred temperature, a crucial element for a comfortable stay in the tropical climate. The bathrooms are kept clean and functional, providing a refreshing space to start and end your day. While specific room names and sizes are best confirmed directly, the focus is on providing a clean, comfortable, and well-maintained environment.

Recommended Nearby Dining and Cafes around 89 HOTEL

Batam boasts a rich culinary scene, and 89 HOTEL's location puts you right in the heart of it. You'll find a variety of dining options nearby, from casual local eateries serving authentic Indonesian cuisine to charming cafes perfect for a morning coffee or a light lunch. Many establishments offer a delightful brunch experience, with options that might appeal to those who enjoy a hearty start to their day, similar to the popular smashed-avo style breakfasts found in Australia, or a more traditional local buffet. Exploring the neighbourhood will undoubtedly lead you to discover delicious food and vibrant coffee culture, enhancing your overall travel experience.

Popular Attractions and Activities near 89 HOTEL

Batam offers a diverse range of attractions and activities for every type of traveller. Here are some popular spots you might consider exploring during your stay near 89 HOTEL: * **Barelang Bridge:** An iconic series of bridges connecting Batam to neighbouring islands, offering stunning views and photo opportunities. * **Maha Vihara Duta Maitreya Temple:** A significant Buddhist temple known for its impressive architecture and serene atmosphere. * **Waterfront City:** A hub for entertainment, dining, and shopping, offering a lively atmosphere. * **Batam View Beach Resort:** While a resort, its public beach areas offer a pleasant spot to relax by the sea. * **Grand Batam Mall:** A popular shopping destination for local and international brands, as well as a place to experience local life. If you are looking for other activities around 89 HOTEL, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to 89 HOTEL from the Airport

Navigating your journey from the airport to 89 HOTEL is straightforward, with several convenient transportation options available. For those arriving at the nearest airport, you can consider the following: * **Airport Link Trains/Shuttles:** If available, these services offer a direct and efficient way to reach the city centre or key transit points. * **Public Metered Taxis:** Readily available at the airport, these provide a reliable and direct route to your destination. Ensure the meter is used for fare calculation. * **Rideshare Services:** Convenient and often cost-effective, rideshare options can be booked via your smartphone for a direct trip to 89 HOTEL. For a seamless arrival, you can pre-book your Airport transfer service or arrange for a 89 HOTEL airport transfer upon arrival.

Summary of Why You Should Choose 89 HOTEL

For Australian travellers looking for a comfortable, convenient, and well-situated accommodation in Kepulauan Riau, 89 HOTEL stands out as a solid choice. Its prime location in Batam ensures easy access to local attractions and amenities, while the hotel itself provides essential services and a welcoming environment. Here’s a quick summary of why you should consider 89 HOTEL for your next trip: * **Excellent Location:** Situated in a vibrant area with good transport links. * **Comfortable Accommodation:** Rooms designed for a relaxing stay with essential amenities. * **Convenient Services:** Helpful 24-hour front desk and reliable Wi-Fi. * **Value for Money:** Offers a great base for exploring Kepulauan Riau without breaking the bank. Ready to experience the charm of Kepulauan Riau? **Check room availability at 89 HOTEL** and **Book 89 HOTEL** today through Traveloka for a hassle-free booking experience. Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in 89 HOTEL

Entertainment Facility 89 HOTEL
Entertainment Facility
Lobby 89 HOTEL
Lobby
Exterior 89 HOTEL
Exterior
Bedroom 89 HOTEL
Bedroom
Restaurant 89 HOTEL
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Steam room

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Pub

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Computer station
  • Meeting facilities
  • Printer

Transportation

  • Airport transfer
  • Shopping center shuttle

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Sports and Recreations

  • Billiard
  • Fitness center

Accommodation Policy & General Information in 89 HOTEL

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in Process • Check-in time starts at 14.00. • Please proceed to [reception] upon arrival. • A valid ID/passport is required at check-in. • A cash deposit of IDR 300,000 per room is required upon check-in and will be refunded at check-out, subject to room inspection. What to Prepare Before Check-in • Your booking confirmation • A valid identification document • Cash for the deposit (IDR 300,000 per room) • Any special requests should be informed in advance
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at 89 HOTEL
155
Number of floors in 89 HOTEL
8
Another facilities in 89 HOTEL
Coffee shop, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about 89 HOTEL

What are available facilities at 89 HOTEL?
There are top facilites at 89 HOTEL such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at 89 HOTEL?
The standard check-in time at 89 HOTEL is starting from From 14:00 while the latest check-out time is at Before 13:00
Does 89 HOTEL provide breakfast?
Yes, 89 HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of 89 HOTEL?
89 HOTEL has a 3.0-star rating.
How many floors does 89 HOTEL have?
89 HOTEL has 8.
See All

89 HOTEL reviews and ratings

Overall Ratings & Reviews 89 HOTEL

Traveloka (819)
Other sources (317)
8.5
Very Good
From 819 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about 89 HOTEL
All
Staff Friendliness (12)
Surroundings (10)
Check-in/out Time (9)
Room Space (9)
Distance to City Center (8)
Accessibility (8)
Bedroom (8)
Hotel Area (8)
Taste (8)
Variety (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews 89 HOTEL

Number of reviews per page
20
40
Customer reviews
Abdul K. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Stayed at 89 hotel numerous times. Staff are friendly, morning breakfast was tasty as well. Excess
Find this review helpful?
h***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you. The atmosphere is comfortable and calm.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 May 2026
Thank you for your review. We are delighted to hear that you enjoyed the warm and tranquil atmosphere of Hotel 89. We hope you had a memorable stay and we look forward to welcoming you back again soon. 😊 Hotel 89
Translated by Google Icon
See original
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
okay for a staycation
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Thank you for your review. We are delighted to hear that you found our accommodation suitable for a short break. We strive to always provide comfortable and memorable stays for all our guests. We appreciate your support and hope to welcome you back in the future. - Hotel Gro 89
Translated by Google Icon
See original
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear valued guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards, GRO 89 Hotel Batam
Tengku G. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Breakfast is delicious, staff are friendly and nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Dec 2025
Dear Valued Guest, Thank you for your compliments! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again in the future. Sincerely, Gro 89 Batam Hotel
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 35 week(s) ago
There were several incidents at the reception, and performance needs improvement: When checking in for a room reservation via the application, I asked for a non-smoking room, but was given a smoking room, it was explained that I was bringing children but the reason was that it was busy. When checking out, I was informed that we had left something in the room, namely a bag lock, asked if I still needed it, finally I was asked to return to the room (5th floor), it turned out that the receptionist incorrectly informed me that the item was from the 7th floor. Next, I wanted to take a deposit of Rp. 300 thousand, because previously when I reported check-out, I had to go up again to get the item that was said to be left in the room, the deposit money was actually left with the security, finally after returning to the reception desk, I was asked to wait for the security to come back from upstairs because the security followed me to the upper floor/room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Guest, We truly apologize if our staff’s behavior made you feel uncomfortable. Providing friendly and courteous service is our priority, and we regret that we fell short during your visit. We appreciate your feedback and will use it to improve our service. Best regards, GRO 89 Hotel
wee L. P. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Easy to get around from the hotel
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Is a very convenient and clean hotel. Will book again when I go to Batam.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Everything is good, service is also ok.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
Abdul K. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
I have been staying at this hotel multiple times, and I have a reason for doing so because of the location and in-house facilities such as the gym and health massage parlor. Breakfast is consistent, and the taste is considered acceptable.
2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 58 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 58 week(s) ago
I have ordered/requested a smoking room, but when I checked in I was not responded to.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your feedback, We already resolve this issue. Best regards, 89 Hotel Batam
a***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
All good when I stayed in this hotel and nearby with shopping mall and restaurants.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
clean, comfortable, friendly staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 72 week(s) ago
The room I was staying in, the floor carpet was dirty and not properly cleaned. The aircon needs servicing, the room was very warm for many hours. Only during the night does it get a bit better.
2 people find it helpful
Accommodation's Reply
25 Dec 2025
Dear Valued Guest, we appreciate you sharing this with us, as it helps us improve. Please know that we are continually working to enhance our services and facilities, and our team has been informed and is taking action right away to resolve the issue. We would be grateful for another chance to welcome you back in the future. Best regards, GRO 89 Hotel Batam
Ganesan G. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
A very good location with market a short distance behind.
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
All the staff are very friendly and polite. I will come back here again if I go to Batam, the access to the city is very easy because the location of the hotel is in the middle of the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
The hotel staff was very friendly and helped me during check-in.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 89 HOTEL

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews 89 HOTEL

Traveloka (819)
Other sources (317)
8.5
Very Good
From 819 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about 89 HOTEL
All
Staff Friendliness (12)
Surroundings (10)
Check-in/out Time (9)
Room Space (9)
Distance to City Center (8)
Accessibility (8)
Bedroom (8)
Hotel Area (8)
Taste (8)
Variety (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews 89 HOTEL

Number of reviews per page
20
40
Customer reviews
Abdul K. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Stayed at 89 hotel numerous times. Staff are friendly, morning breakfast was tasty as well. Excess
Find this review helpful?
h***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you. The atmosphere is comfortable and calm.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 May 2026
Thank you for your review. We are delighted to hear that you enjoyed the warm and tranquil atmosphere of Hotel 89. We hope you had a memorable stay and we look forward to welcoming you back again soon. 😊 Hotel 89
Translated by Google Icon
See original
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
okay for a staycation
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Apr 2026
Thank you for your review. We are delighted to hear that you found our accommodation suitable for a short break. We strive to always provide comfortable and memorable stays for all our guests. We appreciate your support and hope to welcome you back in the future. - Hotel Gro 89
Translated by Google Icon
See original
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear valued guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards, GRO 89 Hotel Batam
Tengku G. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Breakfast is delicious, staff are friendly and nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Dec 2025
Dear Valued Guest, Thank you for your compliments! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again in the future. Sincerely, Gro 89 Batam Hotel
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 35 week(s) ago
There were several incidents at the reception, and performance needs improvement: When checking in for a room reservation via the application, I asked for a non-smoking room, but was given a smoking room, it was explained that I was bringing children but the reason was that it was busy. When checking out, I was informed that we had left something in the room, namely a bag lock, asked if I still needed it, finally I was asked to return to the room (5th floor), it turned out that the receptionist incorrectly informed me that the item was from the 7th floor. Next, I wanted to take a deposit of Rp. 300 thousand, because previously when I reported check-out, I had to go up again to get the item that was said to be left in the room, the deposit money was actually left with the security, finally after returning to the reception desk, I was asked to wait for the security to come back from upstairs because the security followed me to the upper floor/room.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Guest, We truly apologize if our staff’s behavior made you feel uncomfortable. Providing friendly and courteous service is our priority, and we regret that we fell short during your visit. We appreciate your feedback and will use it to improve our service. Best regards, GRO 89 Hotel
wee L. P. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
Easy to get around from the hotel
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Is a very convenient and clean hotel. Will book again when I go to Batam.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Everything is good, service is also ok.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
Abdul K. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
I have been staying at this hotel multiple times, and I have a reason for doing so because of the location and in-house facilities such as the gym and health massage parlor. Breakfast is consistent, and the taste is considered acceptable.
2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 58 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 58 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 58 week(s) ago
I have ordered/requested a smoking room, but when I checked in I was not responded to.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your feedback, We already resolve this issue. Best regards, 89 Hotel Batam
a***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
All good when I stayed in this hotel and nearby with shopping mall and restaurants.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
clean, comfortable, friendly staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 72 week(s) ago
The room I was staying in, the floor carpet was dirty and not properly cleaned. The aircon needs servicing, the room was very warm for many hours. Only during the night does it get a bit better.
2 people find it helpful
Accommodation's Reply
25 Dec 2025
Dear Valued Guest, we appreciate you sharing this with us, as it helps us improve. Please know that we are continually working to enhance our services and facilities, and our team has been informed and is taking action right away to resolve the issue. We would be grateful for another chance to welcome you back in the future. Best regards, GRO 89 Hotel Batam
Ganesan G. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
A very good location with market a short distance behind.
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
All the staff are very friendly and polite. I will come back here again if I go to Batam, the access to the city is very easy because the location of the hotel is in the middle of the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 96 week(s) ago
The hotel staff was very friendly and helped me during check-in.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
Translated by Google Icon
See original
Number of reviews per page
20
40