89 HOTEL

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8.3
/10
Very Good
1,114 reviews

What Guests Say About Their Stay

Ganesan G. P.

10.0
/ 10
89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.

Albert H.

8.8
/ 10
Strategic, comfortable, safe, affordable, breakfast good.
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JAINAL B. J.

8.5
/ 10
Good food. Nearby to shopping malls

Agus sunaryo

10.0
/ 10
Clean, tidy and friendly, so more romantic.
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Japet S.

8.5
/ 10
It's fun and it's good to eat
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In the Area
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Jalan Pembangunan, Penuin-Baloi Blok 6, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named 89 Hotel 89 HOTEL is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around 89 HOTEL

Jalan Pembangunan, Penuin-Baloi Blok 6, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby 89 HOTEL
Exterior 2 89 HOTEL

Discover More About 89 HOTEL

Overview of 89 HOTEL

89 HOTEL stands out among mid-range stays in Batam for the size of its leisure line-up. Within one 8-floor building, Traveloka's listing records a spa, massage treatments, a sauna, a hot tub, karaoke, a billiard table and a pub, which is an unusually broad mix of in-house entertainment for a 3-star property. Guests who would rather unwind without leaving the building after a day of shopping or meetings will find more to do here than the star rating might suggest.

According to the property data on Traveloka, the hotel was built in 2004 and last renovated in 2016. It has 155 rooms spread over 8 floors, with one restaurant and one bar on site. The address is Jalan Pembangunan, Penuin-Baloi Blok 6, Nagoya, Batam, Kepulauan Riau (Riau Islands), Indonesia, 29432. Nagoya is the area Traveloka uses to group the property within Batam, and the listing describes the hotel as being close to numerous shopping centres, which makes it a practical base for travellers who plan their trip around retail, food and errands in the city.

The property positions itself for several kinds of guest at once. Its listing highlights meeting facilities and business services for corporate gatherings, family rooms and connecting rooms for groups travelling together, and a range of services that suit longer stays. For visitors coming over from Singapore for a weekend, the combination of a central Nagoya address, a shopping centre shuttle and on-site relaxation options is the main reason to shortlist 89 HOTEL.

Room Types at 89 HOTEL

Traveloka's structured data for 89 HOTEL does not publish a full, named room-tier ladder, so the exact categories, bed configurations and room sizes on offer should be checked in the room selection panel of the listing when you search your dates. What the data does confirm is the overall scale of the property, its 155 rooms across 8 floors, and the types of room arrangement that are available.

Family Rooms

Family rooms are listed among the general facilities at 89 HOTEL. These suit parents travelling with children or small groups who prefer to share one space. Occupancy limits and bedding differ between categories, so compare the capacity shown for each room option before you confirm. Note that the hotel's minimum check-in age is 17, and minors must be accompanied by adults when checking in.

Connecting Rooms

Connecting rooms are also part of the hotel's facility list. For families with older children, or friends who want their own rooms while staying close together, connecting rooms can be a better fit than a single larger room. Availability of connecting rooms is not guaranteed at booking, so it is worth adding a special request and contacting the property in advance.

In-Room Features

At property level, the listing records the following in-room facilities. Not every item will necessarily be present in every room category, so check the per-room details on the listing:

  • Air conditioning
  • TV with cable channels
  • Desk
  • Minibar and refrigerator
  • Hairdryer
  • Shower, with a bathtub listed among the in-room facilities

Room voltage at the hotel is 220V, which is useful to know when packing chargers and adaptors. Smoking is permitted only in the designated smoking area, and pets are not allowed in the accommodation.

Facilities and Amenities

The facility list for 89 HOTEL is long for a 3-star hotel, and it splits neatly into relaxation, entertainment, business and everyday convenience.

Wellness and Leisure

  • Spa and massage: spa treatments and massage are both listed on site.
  • Sauna and hot tub: a sauna and a hot tub round out the wellness options.
  • Karaoke: karaoke is listed under the hotel's things to do, a popular choice for groups.
  • Billiard: a billiard table is listed under sports and recreation.
  • Pub: a pub is listed under food and drinks, and the property counts one bar.

Business Facilities

For corporate guests, the listing includes meeting facilities, general business facilities, a computer station and a printer. Combined with the hotel's Nagoya address, this makes 89 HOTEL a workable option for small meetings, team trips or a few days of appointments in Batam. Contact the property directly for meeting room capacities and set-up options.

Connectivity and Practical Facilities

  • Free WiFi, plus WiFi in public areas and LAN internet
  • Free parking on site
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Smoking area
  • Wheelchair accessible
  • Heater listed among general facilities

Hotel Services

Service coverage is a strong point in the data. The hotel lists a 24-hour receptionist, 24-hour security and 24-hour room service, alongside a front desk, concierge, bellhop and porter. Laundry service, luggage storage, multilingual staff and newspapers in the lobby are also listed. Early check-in can be arranged on request, with additional charges.

On accessibility, the property is listed as wheelchair accessible and has an elevator serving all 8 floors. Guests with specific mobility needs should contact the hotel before arrival to confirm which room categories and public areas best suit them, since the listing does not detail accessible bathroom fittings room by room.

Location and Getting There

89 HOTEL sits on Jalan Pembangunan in the Penuin-Baloi block of Nagoya, Batam. Traveloka groups the property in the Nagoya area of the city, and the hotel's own listing description emphasises the shopping centres nearby, so most guests will find shopping within easy reach. Exact walking distances to individual malls are not part of the listing data, so use the map on the property page to plan routes from the hotel.

Arriving from Singapore by Ferry

Many guests from Singapore reach Batam by ferry. 89 HOTEL offers a ferry terminal shuttle with a surcharge, which can simplify the transfer after you clear immigration. Because the shuttle is chargeable and may need to be arranged ahead, contact the hotel with your arrival time once your ferry is booked.

Arriving by Air

Travellers flying into Batam can use the hotel's airport transfer, which is available with a surcharge. If you are combining Batam with other parts of Indonesia, you can book flights on Traveloka and then request the transfer from the property for the ride into Nagoya.

Getting Around Batam

The hotel lists a shopping centre shuttle, a handy option for guests who plan to spend their time in Batam's malls. For other trips around the island, ask the front desk about current shuttle schedules or arrange your own transport. Free on-site parking is listed for guests who drive, which suits visitors exploring the island by rental car or with a local driver. Because traffic and journey times in Batam vary through the day, allow extra time when heading back to catch a ferry or flight.

Dining at 89 HOTEL

89 HOTEL has one restaurant, plus a coffee shop and a pub, according to the listing. The food and drink options recorded on Traveloka are:

  • Breakfast: buffet breakfast is listed, served from 06:00 to 10:00.
  • Lunch and dinner: à la carte lunch and à la carte dinner are listed.
  • Coffee shop: listed among the public facilities.
  • Pub: listed under food and drinks for evening drinks.
  • Room service: available 24 hours, per the property data.

Breakfast inclusion depends on the rate you choose, so check whether your room option says breakfast is included. If you need breakfast for an extra guest, the property charges a separate fee per person; confirm the current amount with the hotel. Outside the hotel, guests can explore dining options in the surrounding Nagoya area. To fill the rest of the day, browse things to do in Batam on Traveloka before you travel.

Why Stay at 89 HOTEL

The case for 89 HOTEL rests on value from its facility list rather than on newness. A building completed in 2004 and renovated in 2016 is not trying to compete with Batam's newest towers; instead, it offers a spa, sauna, hot tub, karaoke and a pub under one roof, with round-the-clock reception, security and room service behind them.

  • Shopping-focused base: a Nagoya address with shopping centres nearby and a shopping centre shuttle.
  • Easy arrivals: ferry terminal shuttle and airport transfer, both with a surcharge.
  • Groups and families: family rooms, connecting rooms and karaoke for shared evenings.
  • Business-ready: meeting facilities, a computer station, a printer and free WiFi.
  • Drivers welcome: free parking on site.

If you are weighing different budgets or neighbourhoods, you can also compare other hotels on Traveloka side by side with 89 HOTEL.

Tips for Booking 89 HOTEL on Traveloka

  1. Check the times: check-in starts at 14:00 and check-out is by 13:00, so you can plan a relaxed final morning.
  2. Prepare your documents: bring a valid ID card or passport; the property accepts soft copies of required documents.
  3. Plan for the deposit: a refundable deposit is required per room at check-in, payable in cash or by debit card, and refunded at check-out subject to room inspection.
  4. Arrange transfers early: request the ferry terminal shuttle or airport transfer ahead of arrival, as both carry a surcharge.
  5. Flexible timing: early check-in and late check-out are possible on request, with additional charges.
  6. Read the rate details: confirm whether breakfast is included and check the room capacity before you pay.

Booking through Traveloka keeps your confirmation, payment and any changes in one place in the app. When you are ready to plan the full trip, start on the Traveloka homepage.

Other Popular Hotels in Batam

Aston Batam Hotel & Residence

  • About the hotel: A 4-star, 314-room hotel on Jalan Sriwijaya in Nagoya, built in 2017, suited to guests who want a larger full-service property.
  • Facilities: Outdoor pool, spa, sauna, massage, restaurant, coffee shop, business centre, meeting facilities, parking.
  • Services: 24-hour receptionist, 24-hour room service, laundry service, luggage storage, airport transfer.

Oakwood Hotel & Apartment Grand Batam

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  • Services: Concierge, 24-hour receptionist, 24-hour security, multilingual staff, airport transfer (surcharge).

HARRIS Hotel & Suites Nagoya Batam

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  • Facilities: Outdoor pool, fitness centre, ballroom, restaurant, poolside bar, cafe, free wifi, parking.
  • Services: 24-hour receptionist, 24-hour security, concierge, express check-in, ferry terminal shuttle (surcharge).

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Yello Hotel Harbour Bay

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  • Facilities: Restaurant, buffet breakfast, game room, free wifi, meeting facilities, parking.
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HARRIS Resort Waterfront Batam

  • About the hotel: A 4-star, 250-room resort in Sekupang, built in 2000 and renovated in 2018, aimed at families and water-sports fans.
  • Facilities: Outdoor pool, children's pool, kids' club, poolside bar, water sports, jet ski, canoeing, archery.
  • Services: 24-hour receptionist, 24-hour room service, 24-hour security, laundry service, ferry terminal shuttle (surcharge).

Radisson Golf & Convention Center Batam

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  • Facilities: Golf, outdoor pool, children's pool, fitness centre, spa, sauna, conference centre, ballroom, free wifi.
  • Services: 24-hour receptionist, concierge, wedding service, express check-out, ferry terminal shuttle (surcharge).

All facilities in 89 HOTEL

Fitness Center 89 HOTEL
Fitness Center
Lobby 89 HOTEL
Lobby
Accommodation Services 89 HOTEL
Accommodation Services
Exterior 89 HOTEL
Exterior
Bedroom 89 HOTEL
Bedroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Pub

Things to Do

  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Sauna

Transportation

  • Shopping center shuttle

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Hotel Services

  • Early Check-in
  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

Business Facilities

  • Computer station
  • Meeting facilities
  • Printer
  • Business facilities

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in 89 HOTEL

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in Process • Check-in time starts at 14.00. • Please proceed to [reception] upon arrival. • A valid ID/passport is required at check-in. • A cash deposit of IDR 300,000 per room is required upon check-in and will be refunded at check-out, subject to room inspection. What to Prepare Before Check-in • Your booking confirmation • A valid identification document • Cash for the deposit (IDR 300,000 per room) • Any special requests should be informed in advance
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at 89 HOTEL
155
Number of floors in 89 HOTEL
8
Another facilities in 89 HOTEL
A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Pub

Frequently asked question in 89 HOTEL

What time is check-in and check-out at 89 HOTEL Batam?
Check-in at 89 HOTEL in Batam starts at 14:00 and check-out is by 13:00. Early check-in and late check-out can be requested by contacting the hotel, with additional charges. Bring a valid ID or passport and be ready to pay a refundable deposit per room at check-in.
Where is 89 HOTEL located in Batam?
89 HOTEL is on Jalan Pembangunan, Penuin-Baloi Blok 6, in the Nagoya area of Batam, Riau Islands, Indonesia. The listing describes numerous shopping centres nearby, and the hotel offers a shopping centre shuttle as well as chargeable ferry terminal and airport transfers for arriving guests.
Does 89 HOTEL have a spa and sauna?
Yes. 89 HOTEL lists a spa, massage treatments, a sauna and a hot tub among its facilities. It also has karaoke, a billiard table and a pub, giving guests several ways to relax on site. Check with the hotel for treatment menus and opening hours before you visit.
Does 89 HOTEL serve breakfast?
Yes. 89 HOTEL lists a buffet breakfast, served from 06:00 to 10:00. Whether breakfast is included depends on the rate you book, so check the room option before paying. Extra breakfast for an additional guest is charged per person by the hotel, and the restaurant also offers a la carte lunch and dinner.
What room types are available at 89 HOTEL?
89 HOTEL has 155 rooms over 8 floors. Its facility list includes family rooms and connecting rooms, and in-room facilities recorded at property level include air conditioning, cable TV, a desk, a minibar, a refrigerator and a hairdryer. Exact room categories, bed types and capacities are shown in the room selection on the Traveloka listing for your dates.
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More Reviews from Other Guests in 89 HOTEL

Overall Ratings & Reviews 89 HOTEL

Traveloka (797)
Other sources (317)
8.5
Very Good
From 797 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about 89 HOTEL
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Staff Friendliness (12)
Surroundings (10)
Check-in/out Time (9)
Room Space (9)
Distance to City Center (8)
Accessibility (8)
Bedroom (8)
Hotel Area (8)
Taste (8)
Variety (8)
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Traveler Reviews 89 HOTEL

Number of reviews per page
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40
Customer reviews
Abdul K. B.
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
Stayed at 89 hotel numerous times. Staff are friendly, morning breakfast was tasty as well. Excess
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h***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 22 week(s) ago
Thank you. The atmosphere is comfortable and calm.
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Accommodation's Reply
27 May 2026
Thank you for your review. We are delighted to hear that you enjoyed the warm and tranquil atmosphere of Hotel 89. We hope you had a memorable stay and we look forward to welcoming you back again soon. 😊 Hotel 89
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D***y
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8.5
/10
Reviewed 28 week(s) ago
okay for a staycation
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Accommodation's Reply
15 Apr 2026
Thank you for your review. We are delighted to hear that you found our accommodation suitable for a short break. We strive to always provide comfortable and memorable stays for all our guests. We appreciate your support and hope to welcome you back in the future. - Hotel Gro 89
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M***n
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Leisure
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9.4
/10
Reviewed 38 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
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Accommodation's Reply
26 Jan 2026
Dear valued guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards, GRO 89 Hotel Batam
Tengku G. R.
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Staycation
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10.0
/10
Reviewed 42 week(s) ago
Breakfast is delicious, staff are friendly and nice.
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Accommodation's Reply
25 Dec 2025
Dear Valued Guest, Thank you for your compliments! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again in the future. Sincerely, Gro 89 Batam Hotel
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Verified Traveler
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Leisure
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8.7
/10
Reviewed 42 week(s) ago
There were several incidents at the reception, and performance needs improvement: When checking in for a room reservation via the application, I asked for a non-smoking room, but was given a smoking room, it was explained that I was bringing children but the reason was that it was busy. When checking out, I was informed that we had left something in the room, namely a bag lock, asked if I still needed it, finally I was asked to return to the room (5th floor), it turned out that the receptionist incorrectly informed me that the item was from the 7th floor. Next, I wanted to take a deposit of Rp. 300 thousand, because previously when I reported check-out, I had to go up again to get the item that was said to be left in the room, the deposit money was actually left with the security, finally after returning to the reception desk, I was asked to wait for the security to come back from upstairs because the security followed me to the upper floor/room.
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Accommodation's Reply
26 Jan 2026
Dear Guest, We truly apologize if our staff’s behavior made you feel uncomfortable. Providing friendly and courteous service is our priority, and we regret that we fell short during your visit. We appreciate your feedback and will use it to improve our service. Best regards, GRO 89 Hotel
wee L. P. K.
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Leisure
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9.4
/10
Reviewed 51 week(s) ago
Easy to get around from the hotel
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Is a very convenient and clean hotel. Will book again when I go to Batam.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
L***y
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8.5
/10
Reviewed 55 week(s) ago
Everything is good, service is also ok.
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1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam
Abdul K. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 57 week(s) ago
I have been staying at this hotel multiple times, and I have a reason for doing so because of the location and in-house facilities such as the gym and health massage parlor. Breakfast is consistent, and the taste is considered acceptable.
2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 65 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 65 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 65 week(s) ago
I have ordered/requested a smoking room, but when I checked in I was not responded to.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your feedback, We already resolve this issue. Best regards, 89 Hotel Batam
a***l
icon-Staycation
Staycation
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9.4
/10
Reviewed 71 week(s) ago
All good when I stayed in this hotel and nearby with shopping mall and restaurants.
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
S***n
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10.0
/10
Reviewed 73 week(s) ago
clean, comfortable, friendly staff
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 78 week(s) ago
The room I was staying in, the floor carpet was dirty and not properly cleaned. The aircon needs servicing, the room was very warm for many hours. Only during the night does it get a bit better.
2 people find it helpful
Accommodation's Reply
25 Dec 2025
Dear Valued Guest, we appreciate you sharing this with us, as it helps us improve. Please know that we are continually working to enhance our services and facilities, and our team has been informed and is taking action right away to resolve the issue. We would be grateful for another chance to welcome you back in the future. Best regards, GRO 89 Hotel Batam
Ganesan G. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
A very good location with market a short distance behind.
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Accommodation's Reply
24 Oct 2025
Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 103 week(s) ago
All the staff are very friendly and polite. I will come back here again if I go to Batam, the access to the city is very easy because the location of the hotel is in the middle of the hotel.
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1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 103 week(s) ago
The hotel staff was very friendly and helped me during check-in.
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1 people find it helpful
Accommodation's Reply
02 Nov 2024
Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.