HARRIS Resort Waterfront Batam

Resorts
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8.6
/10
Very Good
1,288 reviews

What Guests Say About Their Stay

Oktaviani

10.0
/ 10
Very satisfying, the service is fast, friendly, the food is delicious, the rooms are clean, luxurious and comfortable.
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Felicia G.

10.0
/ 10
The staff is very friendly, greeting guests with smiles. I was very pleased with their hospitality.
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M***a

9.7
/ 10
The hotel staff was very friendly and helpful during check-in. They also delivered luggage to our room and provided a welcome drink. There's also a minimarket on site, so we could pick up any items we forgot to bring.
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A***a

9.4
/ 10
It's really fun here, highly recommended. The staff is friendly and the atmosphere is great. You can play on the beach, in the playground, in the pool, and the themed family rooms are great. The kids loved it, and we'll definitely be back. Thank you!
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D***n

9.3
/ 10
It was a great stay at HARRIS Waterfront, the room was spacious, the bathroom was clean, there was a very comfortable balcony to relax, it was perfect for families who wanted a vacation, even though the place was far from the city center but it was no problem if you wanted a quiet and comfortable vacation, don't forget to shop first for room necessities like snacks, but it is highly recommended, especially the service was super friendly!! Love to be back again
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In the Area
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K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422

Main Facilities

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This accommodation offers:
Jet ski
Outdoor pool
Canoeing
Banana boat
Water sport
Poolside bar
Basketball
Poolside bar
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: resort was previously named Quality Resort Staying at HARRIS Resort Waterfront Batam is a good choice when you are visiting Sekupang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around HARRIS Resort Waterfront Batam

K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422
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Lobby HARRIS Resort Waterfront Batam
Lobby 2 HARRIS Resort Waterfront Batam

Discover More About HARRIS Resort Waterfront Batam

Overview of HARRIS Resort Waterfront Batam

Long before it carried the HARRIS name, this waterfront property in Sekupang was known as Quality Resort. Traveloka's listing records that it was built in 2000 and last renovated in 2018, so the resort that guests check into today is a refreshed version of a property with more than two decades on Batam's western shoreline. Its address is K.H. Ahmad Dahlan No. 1, Sekupang, in the Riau Islands province of Indonesia, and it sits within Sekupang, one of the quieter areas of Batam compared with the busy Nagoya shopping district.

HARRIS Resort Waterfront Batam is a 4-star resort with 250 rooms spread across five floors, which gives it the scale of a full leisure property rather than a small guesthouse. Rather than being a city hotel that happens to have a pool, it is set up as a resort in the full sense: the listing includes an outdoor pool, a children's pool, a kids club, a poolside bar, massage services and a long list of sports and water activities, from canoeing and pedal boating to jet ski, banana boat rides and beach volleyball. Five restaurants are recorded on the property, so dining does not have to mean leaving the grounds.

For travellers coming over from Singapore, that combination is the main draw. A short island break can be spent almost entirely on site, with the family occupied by the kids club and water sports while adults unwind by the pool. At the same time, the resort works as a base for business groups, with conference rooms, meeting facilities and banquet space listed alongside the leisure amenities.

Room Types at HARRIS Resort Waterfront Batam

Traveloka lists HARRIS Resort Waterfront Batam as offering private rooms, meaning each booking gives you a room of your own. The room line-up and exact categories available on any given date are shown in the booking widget on this page, and they can change with the season, so it is worth opening the room list for your dates before deciding. What the listing does confirm is the following set of room arrangements and in-room features.

Standard Private Rooms

The core of the resort's 250-room inventory is made up of private rooms with air conditioning. The property's in-room facilities list covers a TV with cable channels, a desk, a hairdryer, an in-room safe and a shower. Room voltage is listed at 220V, which is useful to know if you are bringing chargers or appliances from Singapore; a travel adaptor may be needed depending on your plugs. Because features can differ between categories, check the specific room description at booking for bed type, size and view.

Family Rooms

Family rooms are listed among the resort's facilities, which suits the property's family-focused leisure offer. These are a sensible starting point for parents travelling with children who would rather stay together in one larger space. Capacity and bed configuration vary by category, so confirm the maximum occupancy shown on the room card before you book.

Connecting Rooms

Connecting rooms are also available, according to the listing. For larger families or groups of friends, two connecting rooms can offer more privacy than a single family room while still keeping everyone close. Connecting arrangements are usually subject to availability on arrival, so it is a good idea to add a request in your booking notes and confirm with the front desk.

Accessible Options

The resort's accessibility facilities include an accessible bathroom, a roll-in shower, an accessible path of travel and wheelchair access. Guests who need these features should contact the property in advance to confirm that an accessible room is allocated for their stay.

Facilities and Amenities

HARRIS Resort Waterfront Batam comes with a long facility list, and much of it is geared towards keeping guests active. Here is what the Traveloka listing records, grouped by theme.

  • Pools and relaxation: an outdoor pool, a separate children's pool, a poolside bar and massage services.
  • Sports and recreation: archery, badminton, basketball, beach volleyball, billiards, table tennis and a game room.
  • Water activities: canoeing, pedal boating, jet ski, banana boat rides and other water sports.
  • Families: a kids club and entertainment for children.
  • Business and events: conference rooms, meeting facilities, a projector and banquet facilities.
  • Connectivity: free WiFi, WiFi in public areas and LAN internet.
  • Practical services: a 24-hour receptionist, 24-hour security, a bellhop, laundry service, luggage storage, safety deposit boxes and an elevator.
  • Parking: on-site parking, listed as free of charge.
  • Other: a designated smoking area and an ATM or banking service nearby.

The range of water activities is a key part of the resort's appeal. Availability of specific activities can depend on weather and sea conditions, and some may be charged separately, so ask the front desk on arrival which ones are running during your stay. For corporate groups, the combination of meeting rooms and banquet space with on-site recreation makes it practical to run a working session in the morning and a team activity in the afternoon without moving venues.

Location and Getting There

The resort is located in Sekupang on the western side of Batam, at K.H. Ahmad Dahlan No. 1. Sekupang is a calmer, more residential part of the island than Nagoya or Batam Centre, which suits guests looking for a quiet waterfront stay rather than a shopping-district base. If you plan to spend time in Batam's malls and markets, the resort's shopping centre shuttle is the easiest way to get there and back.

Transport services listed for HARRIS Resort Waterfront Batam include:

  • Airport transfer: available for a surcharge, connecting the resort with Batam's airport.
  • Ferry terminal shuttle: available for a surcharge, which is convenient for guests arriving from Singapore by ferry. Confirm which terminal the shuttle serves when you arrange it.
  • Shopping centre shuttle: listed among the resort's transport services.
  • Parking: free on-site parking for guests who rent a car or arrive by private transport.

Most visitors from Singapore cross by ferry, but if you are combining Batam with a wider Indonesian trip, you can book flights to Batam on Traveloka and arrange the resort's airport transfer for the final leg. It is worth booking transfers ahead through the property, particularly on weekends and public holidays when ferry arrivals are busiest.

Dining at HARRIS Resort Waterfront Batam

With five restaurants recorded on the property, HARRIS Resort Waterfront Batam gives guests more on-site dining choice than many resorts of its size. The listing confirms breakfast, à la carte lunch and à la carte dinner, as well as vegetarian meals, so travellers with dietary preferences have options without leaving the resort. Room service is listed as available 24 hours, which is handy for late ferry arrivals or families with young children on different schedules.

The poolside bar is the natural spot for a drink in the afternoon between swims, and it keeps parents close to the children's pool. Breakfast may be charged separately depending on the rate you choose, so check whether your rate includes it; adding it at booking is usually simpler than paying on the day.

For meals outside the resort, the shopping centre shuttle makes it easy to reach Batam's busier districts, where you will find a wider choice of restaurants and food courts. You can also browse things to do in Batam on Traveloka if you want to pair a meal out with a tour or attraction during your stay.

Why Stay at HARRIS Resort Waterfront Batam

Choosing HARRIS Resort Waterfront Batam makes most sense if you want your resort to be the destination rather than just a place to sleep. Here are the strongest reasons to consider it:

  • Activity-rich grounds: from archery and badminton to jet ski and canoeing, the listing covers a long menu of recreation for all ages.
  • Built for families: a kids club, children's pool, family rooms and connecting rooms make it straightforward to travel with children.
  • Plenty of dining: five restaurants plus 24-hour room service and a poolside bar.
  • Established property, refreshed: built in 2000 as Quality Resort and last renovated in 2018, now under the HARRIS brand.
  • Event-ready: conference rooms, meeting facilities and banquet space for corporate retreats or celebrations.
  • Practical extras: free WiFi, free parking, 24-hour reception and security, and shuttles to the ferry terminal, the airport and shopping centres.

The trade-off is location: Sekupang is quieter and further from Nagoya's nightlife and shopping than city hotels. If you would rather be in the centre of things, compare other hotels in Batam on Traveloka before you decide.

Tips for Booking HARRIS Resort Waterfront Batam on Traveloka

  1. Check in from 15:00, check out by 12:00. Plan your ferry times around these hours, and use the resort's luggage storage if you arrive early or leave late.
  2. Look at what each rate includes. Breakfast may be charged separately, so compare room-only and breakfast-inclusive rates side by side.
  3. Arrange transfers in advance. Airport transfers and the ferry terminal shuttle carry a surcharge; book them with the property ahead of arrival so a driver is ready when you land.
  4. Request connecting rooms early. If you are travelling as a group, add the request at booking and confirm with the front desk, as connecting rooms depend on availability.
  5. Plan activities around the weather. Water sports such as jet ski and banana boat rides depend on sea conditions, so ask at reception about the day's schedule.
  6. Book weekends early. Batam is a popular short-break destination from Singapore, and weekend and school-holiday dates tend to fill first.
  7. Check accessibility needs. If you require an accessible bathroom or roll-in shower, contact the property after booking to confirm the room allocation.

Booking through Traveloka lets you compare room types, read guest reviews and manage your reservation in one place. When you are ready to plan the rest of your getaway, start from the Traveloka homepage.

Other Popular Hotels in Batam

If you would like to compare options before booking, these Batam properties are also worth a look on Traveloka.

Aston Batam Hotel & Residence

  • About the hotel: A 4-star hotel with 314 rooms on Jalan Sriwijaya in Nagoya, listed as built in 2017 and a practical choice for guests who want to be close to Batam's main shopping district.
  • Facilities: An outdoor pool, spa, sauna and massage, a restaurant and coffee shop, a business centre and meeting facilities.
  • Services: A 24-hour receptionist, 24-hour room service, airport transfer, area shuttle, laundry service and luggage storage.

Oakwood Hotel & Apartment Grand Batam

  • About the hotel: A 4-star hotel and apartment property in Nagoya with 207 rooms, listed as built in 2024, suited to both short stays and families who like extra space.
  • Facilities: A swimming pool, a restaurant, family rooms, a business centre, conference and meeting rooms, secure parking and free WiFi.
  • Services: A 24-hour receptionist and security, concierge, room service, luggage storage, multilingual staff and airport transfer for a surcharge.

HARRIS Hotel & Suites Nagoya Batam

  • About the hotel: A sister HARRIS property in Nagoya with 240 rooms, listed as built in 2025, for travellers who like the brand but prefer a city-centre base.
  • Facilities: An outdoor pool with poolside bar, a fitness centre, a ballroom and meeting facilities, a library, a cafe and coffee shop, and free WiFi.
  • Services: A 24-hour receptionist and security, 24-hour room service, concierge, laundry service, and ferry terminal and airport shuttles for a surcharge.

Woda Villa & Spa

  • About the hotel: A small villa property in Bengkong with 18 units, listed as built in 2017, for couples and small groups who want a private, spa-focused stay.
  • Facilities: An outdoor pool, spa and massage, a restaurant, parking and free WiFi; listed in-room features include a minibar, desk and cable TV.
  • Services: A 24-hour receptionist and security, room service, bellhop, multilingual staff and car rental.

ARTOTEL Batam

  • About the hotel: A 138-room hotel in Nagoya, listed as built in 2022, that appeals to travellers who want a contemporary base close to shops and dining.
  • Facilities: A restaurant and bar, a coffee shop, banquet and meeting facilities, parking and free WiFi; listed in-room features include a minibar and in-room safe.
  • Services: 24-hour security, 24-hour room service, concierge, bellhop and connecting rooms on request.

Yello Hotel Harbour Bay

  • About the hotel: A 3-star hotel with 117 rooms at Harbour Bay in Batu Ampar, listed as built in 2023, convenient for guests arriving through the Harbour Bay area.
  • Facilities: A restaurant with buffet breakfast, a game room, meeting facilities, parking and free WiFi; listed in-room features include a minibar, desk and in-room safe.
  • Services: A 24-hour receptionist, room service, laundry service and airport transfer for a surcharge.

Radisson Golf & Convention Center Batam

  • About the hotel: A 4-star hotel with 239 rooms in the Batam City Center area, listed as built in 2016, well suited to golfers, conference delegates and families.
  • Facilities: Golf, an outdoor pool and children's pool, a kids club, a fitness centre, spa and sauna, a conference centre and ballroom, and free WiFi.
  • Services: A 24-hour receptionist, concierge, wedding service, laundry service, multilingual staff and a ferry terminal shuttle for a surcharge.

Grand Majesty Boutique Hotel

  • About the hotel: A 3-star boutique hotel with 12 rooms in the Nagoya Hill area, listed as built in 2025, for travellers who prefer a smaller, more personal stay near the shops.
  • Facilities: A restaurant, spa and massage, family rooms, parking and free WiFi; listed in-room features include a refrigerator, in-room safe and bathtub.
  • Services: A 24-hour receptionist, room service and front desk support, with shops and a supermarket nearby.

All facilities in HARRIS Resort Waterfront Batam

Facility

  • Jet ski
  • Outdoor pool
  • Canoeing
  • Banana boat
  • Water sport
  • Poolside bar
  • Basketball
  • Poolside bar
Bar, Cafe and Lounge HARRIS Resort Waterfront Batam
Bar, Cafe and Lounge
Swimming Pool HARRIS Resort Waterfront Batam
Swimming Pool
Entertainment Facility HARRIS Resort Waterfront Batam
Entertainment Facility
Fitness Center HARRIS Resort Waterfront Batam
Fitness Center
Functional Hall HARRIS Resort Waterfront Batam
Functional Hall

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Poolside bar
  • Vegetarian meal

Transportation

  • Shopping center shuttle

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Sports and Recreations

  • Archery
  • Badminton
  • Banana boat
  • Basketball
  • Beach volleyball
  • Billiard
  • Canoeing
  • Fitness center
  • Game room
  • Jet ski
  • Pedal boating
  • Table tennis
  • Water sport

Things to Do

  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle
  • Ferry terminal shuttle (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accommodation Policy & General Information in HARRIS Resort Waterfront Batam

Airport Transfer

Airport transfer is available for IDR 180,000/person.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Resort Waterfront Batam
250
Number of floors in HARRIS Resort Waterfront Batam
5
Another facilities in HARRIS Resort Waterfront Batam
Kids club, Children pool, Restaurant with AC, A la carte dinner, A la carte lunch

Frequently asked question in HARRIS Resort Waterfront Batam

Where is HARRIS Resort Waterfront Batam located?
HARRIS Resort Waterfront Batam is at K.H. Ahmad Dahlan No. 1 in Sekupang, on the western side of Batam in Indonesia's Riau Islands. Sekupang is quieter than Nagoya, and the resort offers a shopping centre shuttle, plus ferry terminal and airport transfers for a surcharge, to connect guests with the rest of the island.
What time is check-in and check-out at HARRIS Resort Waterfront Batam?
Check-in at HARRIS Resort Waterfront Batam starts at 15:00 and check-out is by 12:00. The resort has a 24-hour receptionist and luggage storage, so guests arriving on an early ferry or leaving later in the day can leave their bags at the front desk and keep enjoying the pools and facilities.
Does HARRIS Resort Waterfront Batam have a swimming pool and kids club?
Yes. HARRIS Resort Waterfront Batam lists an outdoor pool, a separate children's pool and a poolside bar, along with a kids club and entertainment for children. Family rooms and connecting rooms are also available, which makes the resort a practical choice for families travelling from Singapore for a short island break.
What room types are available at HARRIS Resort Waterfront Batam?
HARRIS Resort Waterfront Batam has 250 private rooms across five floors, including family rooms and connecting rooms, plus accessible options with a roll-in shower. Listed in-room facilities include air conditioning, cable TV, a desk, a hairdryer, an in-room safe and a shower. Room categories, bed types and sizes vary, so check the room list on Traveloka for your dates.
What dining options are there at HARRIS Resort Waterfront Batam?
HARRIS Resort Waterfront Batam has five restaurants on the property, serving breakfast, à la carte lunch and à la carte dinner, with vegetarian meals available. There is also a poolside bar, and room service is available 24 hours. Breakfast may be charged separately depending on your rate, so check whether it is included when you book.
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More Reviews from Other Guests in HARRIS Resort Waterfront Batam

8.6
Very Good
From 1,287 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.3

Service and Facilites

8.7

People often mention about HARRIS Resort Waterfront Batam
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Staff Friendliness (35)
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Taste (28)
Wifi (26)
Activity Option (25)
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Traveler Reviews HARRIS Resort Waterfront Batam

Number of reviews per page
20
40
Customer reviews
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
There were only two towels in the room, even though we had a baby with us. The shower was incredibly small for a 1.2 million rupiah room. But so far, so good.
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Accommodation's Reply
23 Oct 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience regarding the limited number of towels provided in the room and the shower facilities not meeting your expectations. We understand the importance of comfort and adequate amenities, especially when travelling with a baby. Your feedback is valuable to us and will be shared with the relevant departments for further evaluation and improvement. We are also pleased to know that, overall, you had a good stay with us. Thank you for choosing HARRIS Resort Batam Waterfront. We look forward to welcoming you and your family back for a more comfortable and enjoyable stay. Warm Regards Dodi Putra General Manager
Oktaviani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfying, the service is fast, friendly, the food is delicious, the rooms are clean, luxurious and comfortable.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Ms. Octaviani from Harris Resort Batam Waterfront, Thank you for taking the time to share your review with us. We are delighted and very pleased with your positive feedback. The comfort and safety of all our guests is always our top priority. We will continuously strive to improve the quality of our services, products, and facilities at our resort to meet and exceed the expectations of all our guests in the future. We hope to welcome you back to Harris Resort Batam Waterfront again. Thank you for choosing Harris Resort Batam Waterfront as your accommodation. Sincerely, Dodi Putra, General Manager
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E***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok ok mantap. Good hotel and good food.
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Accommodation's Reply
15 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying with us. We are delighted and greatly encouraged by your positive feedback. The comfort and safety of all our guests is always our top priority. We will continuously strive to improve the quality of our services, products, and facilities at our resort to meet and exceed your expectations in the future. We hope to welcome you back to Harris Resort Batam Waterfront again. Thank you once again for choosing Harris Resort Batam Waterfront as your accommodation. Sincerely, Dodi Putra, General Manager
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Aditya P.
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9.1
/10
Reviewed 8 week(s) ago
The calm atmosphere and friendly staff add to the colorful holiday.
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Accommodation's Reply
21 Sep 2026
Dear Mr. Aditya P. from Harris Resort Batam Waterfront, Thank you for taking the time to share your review with us. We are delighted and very pleased with your positive feedback. The comfort and safety of all our guests is always our top priority. We will continuously strive to improve the quality of our services, products, and facilities at our resort to meet and exceed the expectations of all our guests in the future. We hope to welcome you back to Harris Resort Batam Waterfront again. Thank you again for choosing Harris Resort Batam Waterfront as your accommodation. Sincerely, Dodi Putra, General Manager
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Felicia G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is very friendly, greeting guests with smiles. I was very pleased with their hospitality.
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Accommodation's Reply
21 Aug 2026
Dear Felicia, Sincerely yours, Harris Resort Batam Waterfront. Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's hospitality and service. A warm smile and greeting to every guest is part of our commitment to providing a memorable stay. We will gladly pass on your compliments to the entire team. Thank you for choosing us, and we look forward to welcoming you back on your next visit. Sincerely, Dodi Putra, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful during check-in. They also delivered luggage to our room and provided a welcome drink. There's also a minimarket on site, so we could pick up any items we forgot to bring.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Warm regards from Harris Resort Batam Waterfront. Thank you so much for your wonderful review! We are delighted to hear that you were impressed with the hospitality and service from our team, from check-in to assistance with your luggage to your room and the welcome drink we provided. We are glad that the convenience of our mini-market helped you during your stay. Thank you for your trust. We hope to welcome you back to Harris Resort Waterfront Batam again for another memorable stay. See you soon! Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Everything was fine 👌. The staff were friendly and very helpful. The room, bathroom, and pool were all clean, but the breakfast lacked variety.
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Accommodation's Reply
23 Jul 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Roza A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly service, clean place.
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Accommodation's Reply
23 Jul 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Ibu Roza Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
It's really fun here, highly recommended. The staff is friendly and the atmosphere is great. You can play on the beach, in the playground, in the pool, and the themed family rooms are great. The kids loved it, and we'll definitely be back. Thank you!
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Warm regards from Harris Resort Batam Waterfront. Thank you for sharing your wonderful experience during your stay at Harris Resort Batam Waterfront. We are delighted to hear that you and your family enjoyed the resort's atmosphere, the friendliness of our staff, and the amenities. We are also pleased to hear that the family-themed rooms made your little ones feel at home and added to the enjoyment of your stay. Thank you for your feedback. We hope to welcome you and your family back again for another memorable vacation. Sincerely, Dodi Putra, General Manager
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Marina T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Friendly and helpful staff. Good food. Family friendly. However, the room wasn't quite soundproofed; we could hear sounds from outside the room. We have stayed in other Harris hotels, but this was the first time that we were charged for an additional towel.
1 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Ibu Marina Warmest greetings from Harris Resort Batam Waterfront Thank you for choosing HARRIS Resort Batam Waterfront and for taking the time to share your feedback. We truly appreciate your continued trust in the HARRIS brand. We are delighted to know that you enjoyed our friendly and helpful staff, delicious food, and family-friendly atmosphere. Your kind words mean a lot to our team and encourage us to continue delivering memorable experiences. We also sincerely apologize for the inconvenience caused by the sound insulation in your room. Your feedback has been shared with our team as we continuously look for ways to improve our guests' comfort. Regarding the additional towel charge, we understand your surprise, especially since this differed from your previous experiences at other HARRIS hotels. We appreciate your feedback and will review how this policy is communicated to ensure guests receive clear information during their stay. Thank you once again for your valuable review. We look forward to welcoming you and your family back for an even more enjoyable stay in the future. Warm regards, Dodi Putra General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Nice and comfortable for family……………
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Accommodation's Reply
06 Jul 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
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Staycation
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10.0
/10
Reviewed 26 week(s) ago
Comfortable for the family. Thank you
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Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
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Staycation
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8.8
/10
Reviewed 26 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
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+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
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Meyna P. R.
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Staycation
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8.8
/10
Reviewed 29 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
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J***i
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Good service, improve your service 💪
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***y
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Staycation
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8.5
/10
Reviewed 31 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***i
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9.7
/10
Reviewed 33 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
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A***m
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10.0
/10
Reviewed 33 week(s) ago
Thank you for your vacation there, will come back again
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Kayla A. I.
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9.7
/10
Reviewed 33 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
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Leisure
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8.5
/10
Reviewed 33 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Bedroom 4 HARRIS Resort Waterfront Batam

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