HARRIS Resort Waterfront Batam

Resorts
Preferred Partner
8.5
/10
Very Good
1,266 reviews

What Guests Say About Their Stay

Bedroom (51)
Ambiance (47)
Staff Friendliness (46)
Hotel Area (46)

D***n

9.3
/ 10
It was a great stay at HARRIS Waterfront, the room was spacious, the bathroom was clean, there was a very comfortable balcony to relax, it was perfect for families who wanted a vacation, even though the place was far from the city center but it was no problem if you wanted a quiet and comfortable vacation, don't forget to shop first for room necessities like snacks, but it is highly recommended, especially the service was super friendly!! Love to be back again
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Tio O.

9.7
/ 10
Great. Liburan akhir tahun yang sangat menyenangkan. Menu breakfast sangat bervariasi, kamar bersih dan wangi, ada balkon menghadap ke kolam. Next time saya akan ke sini lagi.

Alice

9.4
/ 10
Cool, comfortable, friendly staff, good food. keep up!
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Merliana Merliana

9.7
/ 10
Great and nice and happy to stay there.

noer s.

9.7
/ 10
Great for family holidays. Friendly and fast service. Enough facilities for a getaway with the kids.
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In the Area
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K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Quality Resort Staying at HARRIS Resort Waterfront Batam is a good choice when you are visiting Sekupang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Resort Waterfront Batam

K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422
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Lobby HARRIS Resort Waterfront Batam
Lobby 2 HARRIS Resort Waterfront Batam

Discover More About HARRIS Resort Waterfront Batam

Discover Your Perfect Getaway at HARRIS Resort Waterfront Batam

Welcome to HARRIS Resort Waterfront Batam, your premier destination for an unforgettable escape in the beautiful Kepulauan Riau region of Indonesia. Nestled along the scenic waterfront, this resort offers a perfect blend of relaxation, adventure, and modern comfort, making it an ideal choice for both leisure and business travelers. Room rates at HARRIS Resort Waterfront Batam start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

HARRIS Resort Waterfront Batam Location

Strategically situated in Batam Center, HARRIS Resort Waterfront Batam boasts a prime location that offers both tranquility and convenience. Located approximately 30 minutes from Hang Nadim International Airport (BTH) and just a short drive from the ferry terminal connecting to Singapore and Johor Bahru, the resort provides easy access for international and domestic travelers. The resort is nestled along the waterfront, offering breathtaking sea views and a serene atmosphere, a welcome contrast to the bustling city center which is also easily accessible for those seeking shopping and local experiences.

HARRIS Resort Waterfront Batam Facilities & Services

Facilities for guests at HARRIS Resort Waterfront Batam are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours: 7:00 AM to 7:00 PM. No additional fees.
  • HARRIS Spa, offering a range of rejuvenating treatments and massages to help you unwind. Operating hours: 10:00 AM to 10:00 PM. Prices start from PHP 1,500.
  • HARRIS Fitness, a well-equipped gym for your workout needs. Operating hours: 6:00 AM to 10:00 PM. Complimentary for guests.
  • Kids Club, providing a fun and safe environment for younger guests with engaging activities. Operating hours: 9:00 AM to 6:00 PM. Complimentary for guests.
  • Complimentary shuttle service to nearby shopping centers and the ferry terminal. Schedule available at the front desk.
  • Free parking space available for guests.

HARRIS Resort Waterfront Batam Room Types

A variety of room types of HARRIS Resort Waterfront Batam are available to suit different preferences and group sizes, ensuring a comfortable stay for everyone.
  • Deluxe Room:

    Available with either a City View or Ocean View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Harris Room:

    Offers a comfortable stay with modern amenities. Available with Garden View. Non-smoking rooms are standard.
  • Suite:

    Spacious and elegantly appointed, offering enhanced comfort and amenities. Available with Ocean View. Non-smoking rooms are standard. Features a bathtub.
  • Family Room:

    Ideal for families, providing ample space and convenience. Available with Garden View. Non-smoking rooms are standard.
HARRIS Resort Waterfront Batam is not a pet-friendly hotel.

HARRIS Resort Waterfront Batam Dining & Restaurants

Savor a delightful culinary journey at HARRIS Resort Waterfront Batam, with a variety of dining options to please every palate.
  • Harris Cafe:

    The resort's main dining venue, offering a sumptuous breakfast buffet with a mix of international and local flavors. Estimated price per person for lunch/dinner: PHP 800. Operating hours: 6:00 AM to 11:00 PM.
  • The Lounge:

    A relaxed setting for enjoying light snacks, refreshing beverages, and evening cocktails. Estimated price per person: PHP 500. Operating hours: 11:00 AM to 11:00 PM.

HARRIS Resort Waterfront Batam Nearby Attractions and Activities

Explore the vibrant surroundings of HARRIS Resort Waterfront Batam with a host of exciting attractions and activities.
  • Nongsa Beach:

    Just a short drive away, this beautiful beach offers pristine sands and clear waters, perfect for swimming and water sports.
  • Barelang Bridge:

    An iconic landmark of Batam, these bridges connect several islands and offer stunning panoramic views, especially at sunset.
  • Mega Mall Batam Center:

    A popular shopping destination offering a wide array of retail outlets, dining options, and entertainment.
  • Batam Miniature Park:

    Discover the rich cultural heritage of Indonesia through miniature replicas of traditional houses from various provinces.
  • Pulau Ranoh:

    A nearby island paradise offering a tranquil escape with beautiful beaches and opportunities for snorkeling.
If you are looking for other activities around HARRIS Resort Waterfront Batam, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to HARRIS Resort Waterfront Batam from the Airport

Navigating your journey to HARRIS Resort Waterfront Batam is straightforward, with several convenient options available. The airport transfer service of HARRIS Resort Waterfront Batam ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    The most convenient option, offering a comfortable and direct ride from Hang Nadim International Airport (BTH) to the resort. Estimated price: PHP 1,000. You can arrange this through the hotel directly or via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the resort typically takes around 30 minutes. Estimated price: PHP 500 - PHP 700.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the airport. Estimated price: PHP 400 - PHP 600.
  • Ferry Transfer (from Singapore/Johor Bahru):

    If arriving from Singapore or Johor Bahru, take a ferry to Batam Center Ferry Terminal. From there, it's a short taxi or ride-hailing service ride to the resort. The ferry terminal is approximately 10-15 minutes away. You can also pre-book airport transfer services for a hassle-free journey from the ferry terminal.
How to get to HARRIS Resort Waterfront Batam is made easy with these options.

Summary of Why You Should Choose to Stay at HARRIS Resort Waterfront Batam

Choosing HARRIS Resort Waterfront Batam for your next vacation promises a delightful experience filled with comfort, convenience, and memorable moments.
  • Prime Waterfront Location:

    Enjoy stunning sea views and easy access to key attractions.
  • Excellent Facilities:

    From a refreshing pool to a rejuvenating spa and a kids' club, there's something for everyone.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites cater to diverse needs.
  • Convenient Access:

    Proximity to the airport, ferry terminals, and shopping centers.
  • Exceptional Service:

    Friendly staff dedicated to making your stay enjoyable.
Room availability at HARRIS Resort Waterfront Batam is often in high demand, so it's advisable to book in advance. Booking HARRIS Resort Waterfront Batam is simple and secure through Traveloka. Book budget hotels in Kepulauan Riau and experience the best of what this beautiful region has to offer. Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in HARRIS Resort Waterfront Batam

Bar, Cafe and Lounge HARRIS Resort Waterfront Batam
Bar, Cafe and Lounge
Swimming Pool HARRIS Resort Waterfront Batam
Swimming Pool
Entertainment Facility HARRIS Resort Waterfront Batam
Entertainment Facility
Fitness Center HARRIS Resort Waterfront Batam
Fitness Center
Functional Hall HARRIS Resort Waterfront Batam
Functional Hall

Sports and Recreations

  • Archery
  • Badminton
  • Banana boat
  • Basketball
  • Beach volleyball
  • Billiard
  • Canoeing
  • Fitness center
  • Game room
  • Jet ski
  • Pedal boating
  • Table tennis
  • Water sport

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Poolside bar
  • Vegetarian meal

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Poolside bar

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle
  • Ferry terminal shuttle (surcharge)
  • Airport transfer

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Shopping center shuttle

Accommodation Policy & General Information in HARRIS Resort Waterfront Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Airport Transfer

Airport transfer is available for IDR 180,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Resort Waterfront Batam
250
Number of floors in HARRIS Resort Waterfront Batam
5
Another facilities in HARRIS Resort Waterfront Batam
Archery, Badminton, Banana boat, Basketball, Beach volleyball

Frequently asked question in HARRIS Resort Waterfront Batam

What are available facilities at HARRIS Resort Waterfront Batam?
There are top facilites at HARRIS Resort Waterfront Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Resort Waterfront Batam?
The standard check-in time at HARRIS Resort Waterfront Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HARRIS Resort Waterfront Batam provide breakfast?
Yes, HARRIS Resort Waterfront Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Resort Waterfront Batam?
HARRIS Resort Waterfront Batam is a 4.0-star hotel.
How many floors does HARRIS Resort Waterfront Batam have?
HARRIS Resort Waterfront Batam has 5 floors.
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More Reviews from Other Guests in HARRIS Resort Waterfront Batam

8.5
Very Good
From 1,265 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.3

Service and Facilites

8.6

People often mention about HARRIS Resort Waterfront Batam
All
Bedroom (32)
Family Friendly (30)
Staff Friendliness (30)
Bathroom (30)
Ambiance (29)
Room Space (29)
Hotel Area (29)
Taste (23)
Wifi (22)
Variety (21)
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Traveler Reviews HARRIS Resort Waterfront Batam

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable for the family. Thank you
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Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
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+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
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Meyna P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, improve your service 💪
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for your vacation there, will come back again
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Kayla A. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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ANDRIVAI S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's so much fun here, spacious rooms really happy
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 12 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6.9
/10
Reviewed 12 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
A fun place for families
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
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Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
a calming atmosphere 😊😉
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Staff are really friendly and helpful
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Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly, the environment is clean, the atmosphere is comfortable
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards from Harris Resort Batam Waterfront. Thank you for your review and compliment. We are very glad to know that our service was satisfactory and that you felt comfortable with the friendliness of our staff. Such positive comments mean a lot to us. We sincerely hope to welcome you back again on your next visit. Best regards, Dodi Putra, General Manager
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Syawal S.
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Business
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8.4
/10
Reviewed 31 week(s) ago
The hotel looks old or worn out, but it is still comfortable.
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Accommodation's Reply
18 Nov 2025
Dear Mr. Syawal S., Thank you for your feedback. We are very glad that you enjoyed your stay with us. Regarding your comments regarding the old or dilapidated building, we highly appreciate your feedback. We will forward your comments to the relevant team for evaluation and improvements to enhance the comfort of our guests in the future. Thank you for your visit and we sincerely hope to welcome you back again for an even better experience. Best regards, Dodi Putra, General Manager
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Bedroom 4 HARRIS Resort Waterfront Batam

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8.5
Very Good
From 1,265 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.3

Service and Facilites

8.6

People often mention about HARRIS Resort Waterfront Batam
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Bedroom (32)
Family Friendly (30)
Staff Friendliness (30)
Bathroom (30)
Ambiance (29)
Room Space (29)
Hotel Area (29)
Taste (23)
Wifi (22)
Variety (21)
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Traveler Reviews HARRIS Resort Waterfront Batam

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable for the family. Thank you
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Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 3 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
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+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
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Meyna P. R.
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
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1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
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J***i
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Good service, improve your service 💪
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***y
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
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A***m
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10.0
/10
Reviewed 10 week(s) ago
Thank you for your vacation there, will come back again
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Kayla A. I.
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9.7
/10
Reviewed 11 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 11 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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ANDRIVAI S.
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
It's so much fun here, spacious rooms really happy
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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J***a
icon-Leisure
Leisure
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6.7
/10
Reviewed 12 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6.9
/10
Reviewed 12 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
A fun place for families
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
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Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
a calming atmosphere 😊😉
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Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Staff are really friendly and helpful
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Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly, the environment is clean, the atmosphere is comfortable
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Warmest regards from Harris Resort Batam Waterfront. Thank you for your review and compliment. We are very glad to know that our service was satisfactory and that you felt comfortable with the friendliness of our staff. Such positive comments mean a lot to us. We sincerely hope to welcome you back again on your next visit. Best regards, Dodi Putra, General Manager
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Syawal S.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 31 week(s) ago
The hotel looks old or worn out, but it is still comfortable.
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Accommodation's Reply
18 Nov 2025
Dear Mr. Syawal S., Thank you for your feedback. We are very glad that you enjoyed your stay with us. Regarding your comments regarding the old or dilapidated building, we highly appreciate your feedback. We will forward your comments to the relevant team for evaluation and improvements to enhance the comfort of our guests in the future. Thank you for your visit and we sincerely hope to welcome you back again for an even better experience. Best regards, Dodi Putra, General Manager
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