HARRIS Resort Waterfront Batam

Resorts
Preferred Partner
8.5
/10
Very Good
1,275 reviews

What Guests Say About Their Stay

Bedroom (55)
Ambiance (50)
Staff Friendliness (49)
Room Space (49)

D***n

9.3
/ 10
It was a great stay at HARRIS Waterfront, the room was spacious, the bathroom was clean, there was a very comfortable balcony to relax, it was perfect for families who wanted a vacation, even though the place was far from the city center but it was no problem if you wanted a quiet and comfortable vacation, don't forget to shop first for room necessities like snacks, but it is highly recommended, especially the service was super friendly!! Love to be back again
See original

Tio O.

9.7
/ 10
Great. Liburan akhir tahun yang sangat menyenangkan. Menu breakfast sangat bervariasi, kamar bersih dan wangi, ada balkon menghadap ke kolam. Next time saya akan ke sini lagi.

Alice

9.4
/ 10
Cool, comfortable, friendly staff, good food. keep up!
See original

Merliana Merliana

9.7
/ 10
Great and nice and happy to stay there.

noer s.

9.7
/ 10
Great for family holidays. Friendly and fast service. Enough facilities for a getaway with the kids.
See original
In the Area
See Map
K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Quality Resort Staying at HARRIS Resort Waterfront Batam is a good choice when you are visiting Sekupang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around HARRIS Resort Waterfront Batam

K.H. Ahmad Dahlan No.1, Sekupang, Batam, Kepulauan Riau, Indonesia, 29422
Discover More Places
Lobby HARRIS Resort Waterfront Batam
Lobby 2 HARRIS Resort Waterfront Batam

Discover More About HARRIS Resort Waterfront Batam

Overview of HARRIS Resort Waterfront Batam

HARRIS Resort Waterfront Batam offers a charming escape with its modern design and relaxed atmosphere. Situated in a vibrant waterfront area of Batam, it provides easy access to local attractions and the bustling city centre. The neighbourhood is known for its lively vibe, with plenty of dining and entertainment options nearby. Getting around is a breeze, with readily available taxi services and convenient access to public transport links. HARRIS Resort Waterfront Batam distinguishes itself through its blend of comfort, affordability, and convenient location, making it an ideal choice for both leisure and business travellers.

HARRIS Resort Waterfront Batam

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

HARRIS Resort Waterfront Batam Facilities

Featuring 250 rooms in total, HARRIS Resort Waterfront Batam offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious family rooms and kids' club, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the connecting rooms and communal areas perfect for socialising. Leisure travellers can unwind by the pool or indulge in spa treatments.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for comfort, featuring high-speed Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences include a mini-fridge, coffee/tea making facilities, and a flat-screen TV with cable channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at HARRIS Resort Waterfront Batam

Expect a vibrant yet relaxing ambience at HARRIS Resort Waterfront Batam. Mornings are typically bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more laid-back atmosphere with people unwinding by the pool or enjoying dinner at the on-site restaurant. The common spaces are designed to encourage social interaction, making it easy to meet fellow travellers.

HARRIS Resort Waterfront Batam often offers a variety of activities and tours, such as guided city tours and water sports. Check with the front desk for the latest schedule and availability.

For a smooth check-in, have your booking confirmation and identification ready. It's also a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to try some local delicacies and explore the nearby attractions.

How to Get to HARRIS Resort Waterfront Batam

The nearest major international airport is located a reasonable distance from HARRIS Resort Waterfront Batam, typically around 30-60 minutes by taxi. Affordable bus connections to the city centre are also available, providing a budget-friendly transportation option. Taxis and ride-hailing services are readily accessible, offering a convenient way to reach the hotel from various points in Batam.

Food Near HARRIS Resort Waterfront Batam

HARRIS Resort Waterfront Batam typically provides a delicious breakfast buffet, offering a variety of local and international dishes. Many rooms also include coffee and tea making facilities. If you prefer self-catering, some rooms may offer kitchenettes.

Nearby, you'll find a plethora of cafs, restaurants, and convenience stores. Sample local flavours at budget-friendly eateries, or indulge in a mid-range dining experience at one of the many restaurants offering seafood and Indonesian cuisine. Don't miss the opportunity to try local snacks like "otak-otak" (grilled fish cake) or "pisang goreng" (fried banana).

Things to Do Around HARRIS Resort Waterfront Batam

Explore the key attractions near HARRIS Resort Waterfront Batam, such as a historic temple showcasing local culture and architecture. A lively night market offers a vibrant atmosphere with street food and local crafts. A riverside park provides a tranquil escape with scenic views and walking paths.

For a one-day walkable highlights tour, start with a visit to the temple, followed by a stroll through the night market, and end with a relaxing evening at the riverside park. For a two-day extended stay, consider exploring other nearby islands or taking a cooking class to learn how to prepare local dishes.

Daytime activities include visiting cultural sites, shopping for souvenirs, and enjoying water sports. In the evening, experience the local nightlife, dine at waterfront restaurants, or catch a traditional dance performance.

Why HARRIS Resort Waterfront Batam is Popular Among Travellers

HARRIS Resort Waterfront Batam is popular among travellers for its affordability, convenient location, and social atmosphere. Repeat visitors often appreciate the friendly staff, clean rooms, and the variety of on-site amenities. The hotel offers excellent value-for-money, providing a comfortable and enjoyable stay without breaking the bank. The unique experiences, such as the themed nights and cultural events, also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view of the waterfront for a more enjoyable experience. If you're travelling with family, opt for a spacious family room. Pack light clothing suitable for the tropical climate, along with sunscreen, insect repellent, and a universal adaptor. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites. The common languages spoken are Indonesian and English, so communication should be relatively easy.

Best Time to Stay at HARRIS Resort Waterfront Batam

The best time to stay at HARRIS Resort Waterfront Batam depends on your preferences. The peak season is typically during the school holidays and festive periods, offering a vibrant atmosphere but potentially higher prices. The off-peak season provides a quieter experience with lower rates. The weather is generally warm and humid year-round, but the dry season offers more sunshine and less rainfall. Consider planning your trip around local events, festivals, or holidays for a unique cultural experience. Budget-conscious travellers may find better deals during the shoulder seasons, which offer a balance of good weather and fewer crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in HARRIS Resort Waterfront Batam

Bar, Cafe and Lounge HARRIS Resort Waterfront Batam
Bar, Cafe and Lounge
Swimming Pool HARRIS Resort Waterfront Batam
Swimming Pool
Entertainment Facility HARRIS Resort Waterfront Batam
Entertainment Facility
Fitness Center HARRIS Resort Waterfront Batam
Fitness Center
Functional Hall HARRIS Resort Waterfront Batam
Functional Hall

Sports and Recreations

  • Archery
  • Badminton
  • Banana boat
  • Basketball
  • Beach volleyball
  • Billiard
  • Canoeing
  • Fitness center
  • Game room
  • Jet ski
  • Pedal boating
  • Table tennis
  • Water sport

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Poolside bar
  • Vegetarian meal

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Poolside bar

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle
  • Ferry terminal shuttle (surcharge)
  • Airport transfer

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Shopping center shuttle

Accommodation Policy & General Information in HARRIS Resort Waterfront Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Airport Transfer

Airport transfer is available for IDR 180,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Resort Waterfront Batam
250
Number of floors in HARRIS Resort Waterfront Batam
5
Another facilities in HARRIS Resort Waterfront Batam
Archery, Badminton, Banana boat, Basketball, Beach volleyball

Frequently asked question in HARRIS Resort Waterfront Batam

What are available facilities at HARRIS Resort Waterfront Batam?
There are top facilites at HARRIS Resort Waterfront Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Resort Waterfront Batam?
The standard check-in time at HARRIS Resort Waterfront Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HARRIS Resort Waterfront Batam provide breakfast?
Yes, HARRIS Resort Waterfront Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does HARRIS Resort Waterfront Batam have?
HARRIS Resort Waterfront Batam is a 4.0-star hotel.
How many floors does HARRIS Resort Waterfront Batam have?
HARRIS Resort Waterfront Batam has 5 floors.
See All

More Reviews from Other Guests in HARRIS Resort Waterfront Batam

8.5
Very Good
From 1,274 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.3

Service and Facilites

8.6

People often mention about HARRIS Resort Waterfront Batam
All
Bedroom (34)
Family Friendly (32)
Staff Friendliness (32)
Bathroom (32)
Ambiance (31)
Room Space (31)
Hotel Area (31)
Taste (25)
Wifi (23)
Activity Option (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Resort Waterfront Batam

Number of reviews per page
20
40
Customer reviews
Marina T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Friendly and helpful staff. Good food. Family friendly. However, the room wasn't quite soundproofed; we could hear sounds from outside the room. We have stayed in other Harris hotels, but this was the first time that we were charged for an additional towel.
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice and comfortable for family……………
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable for the family. Thank you
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Profile Picture
Meyna P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good service, improve your service 💪
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you for your vacation there, will come back again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Kayla A. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Profile Picture
ANDRIVAI S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It's so much fun here, spacious rooms really happy
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6.9
/10
Reviewed 16 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
A fun place for families
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
Profile Picture
Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
a calming atmosphere 😊😉
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Staff are really friendly and helpful
Find this review helpful?
Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 HARRIS Resort Waterfront Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.5
Very Good
From 1,274 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.3

Service and Facilites

8.6

People often mention about HARRIS Resort Waterfront Batam
All
Bedroom (34)
Family Friendly (32)
Staff Friendliness (32)
Bathroom (32)
Ambiance (31)
Room Space (31)
Hotel Area (31)
Taste (25)
Wifi (23)
Activity Option (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews HARRIS Resort Waterfront Batam

Number of reviews per page
20
40
Customer reviews
Marina T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Friendly and helpful staff. Good food. Family friendly. However, the room wasn't quite soundproofed; we could hear sounds from outside the room. We have stayed in other Harris hotels, but this was the first time that we were charged for an additional towel.
Find this review helpful?
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice and comfortable for family……………
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable for the family. Thank you
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. Knowing that you had a positive experience motivates us to continuously improve our services and products for all our guests, and we always strive to do so. We hope to welcome you back soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The facilities are good, with a large swimming pool with varying depths. Breakfast is also good, with a wide variety. However, it was raining at check-in, so the staff forbade swimming. There's also noisy and dusty demolition work underway.
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued Guest, Warm greetings from Harris Resort Batam Waterfront. Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially our large swimming pool with varying depths and the diverse breakfast options. However, we apologize for any inconvenience you may have experienced during your stay. For safety reasons during the rainy season, our staff recommends that guests refrain from swimming to avoid any potential risks. Additionally, we apologize for the ongoing construction work which may have caused noise and dust in the surrounding area. Your feedback is invaluable and we will use it to continuously improve our services and provide a comfortable stay for our guests. We look forward to welcoming you back in the future for an even more enjoyable and memorable experience. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Profile Picture
Meyna P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, check-in was easy and fast, the room was comfortable and clean... The whole family was happy. Thank you🥰
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mayna, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and everything went smoothly. We are very grateful to hear that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront soon. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good service, improve your service 💪
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The staff are all very friendly, the view from the room is nice, sunset 🫶
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel was nice and clean. The pool was huge, and the kids loved swimming there. However, we didn't get to check in until 3:30 PM.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you were impressed with the cleanliness of our hotel and our spacious swimming pool, and that your children enjoyed swimming. However, we apologize for the inconvenience during the check-in process, as you were only able to check in at 3:30 PM. We understand that this may have affected your comfort and relaxation time with your family. Your feedback is very important to us, and we have taken it into consideration to improve our services so that future check-ins will be smoother and more on time. We hope to welcome you and your family back for another enjoyable vacation in the future. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Thank you for your vacation there, will come back again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Kayla A. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
I just spent my night here, and it was very comfortable. The staff were really friendly and helpful, I'd mind to stay here on my next vacation. Thank you🥰
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Ms Kayla A.I Warmest greetings from Harris Resort Batam Waterfront Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and that our team made a positive impression with their friendly and helpful service. Your kind words are truly appreciated and will be shared with our staff, as they serve as great encouragement for us to continue delivering memorable experiences to our guests. It is especially rewarding to know that you would consider staying with us again on your next vacation. We look forward to welcoming you back and creating another enjoyable stay for you. Thank you once again for your support. Warm regards, Dodi Putra General Manager
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The hotel is nice, spacious, the hotel staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Profile Picture
ANDRIVAI S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It's so much fun here, spacious rooms really happy
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Mr. Andrivai, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
I expected a kids' room like the one pictured when I booked via the app, but I was given a regular room, even though there were very few guests, no other families with little kids. The towels were already black, and when I asked for replacements, they were still black, making it a bit uncomfortable to use. I chose a pool access room, but they didn't provide a mat from the pool to the room. I asked for an extra mat and had to pay, hmm... And the odd thing is that the pool access door can't be locked from the outside, so you have to exit through the main door and go around to the lobby to get to the pool, defeating the purpose of "pool access." The overall atmosphere is very old-fashioned, outdated; it might have felt good 15 years ago. The location is far from the city.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest Warmest greetings from Harris Resort Batam Waterfront Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We understand your disappointment regarding the room assignment, especially when the room received did not match the room image and setup you were expecting during the booking process. While certain room features and themes may be subject to availability, we regret any misunderstanding and frustration this may have caused. We are also sorry to learn about the condition of the towels provided. Cleanliness and guest comfort are among our highest priorities, and your comments regarding the quality and appearance of the towels have been shared with our Housekeeping team for immediate review and improvement. Furthermore, we regret the inconvenience related to the pool access room experience and the additional charge for extra amenities. Your feedback regarding the room facilities and accessibility has been noted and will be reviewed by our management team as we continue to evaluate opportunities to enhance the guest experience. We understand your comments regarding the overall condition and atmosphere of the property. While our resort has been welcoming guests for many years, we continuously carry out maintenance and improvement programs to ensure a comfortable stay for all our guests. Thank you once again for your valuable feedback. We appreciate your honesty and will use your comments to help improve our facilities and services. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Warm regards, Management
L***s
icon-origin-TRAVELOKA
6.9
/10
Reviewed 16 week(s) ago
There was also a hotel where the lights went out from 3 am until noon, and the hotel staff didn't inform us that there was a power outage. We wanted to go down from the 5th floor and it was scary at 3 am, we were so hot we couldn't sleep. In the morning we went down to the lobby and were advised to move rooms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience with us. We sincerely apologize for the inconvenience caused by the power outage during your stay. We understand that this situation was very inconvenient, especially occurring in the early morning hours, disrupting your and your family's rest. We regret that the hotel did not communicate this situation adequately. We recognize that clear and timely information is crucial for guests to understand the situation and available solutions. We apologize that we were unable to provide better information and assistance at that time. Furthermore, we understand the inconvenience you experienced having to descend from the 5th floor in the dark and hot conditions and being advised only to change rooms the following morning. We have forwarded your feedback to the relevant team for evaluation and improvement, particularly in emergency response and guest communication. Thank you for your valuable feedback. We sincerely hope to have the opportunity to welcome you back again and provide you with a better stay in the future. Sincerely, The Management Team
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
A fun place for families
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Early check-in, breakfast with many variations, large swimming pool but the water for the children's pool is a bit cloudy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear valued guest, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you enjoyed your stay and that everything went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back again soon to Harris Resort Batam Waterfront. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I chose Harris Resort because of its convenience to the shipyard location. The hotel is comfortable with all amenities.
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Warmest greetings from Harris Resort Batam Waterfront Thank you for sharing your positive feedback with us. We are delighted to know that our convenient location near the shipyard made HARRIS Resort Waterfront Batam a suitable choice for your stay. It is also wonderful to hear that you found the hotel comfortable and enjoyed the amenities provided during your visit. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering enjoyable experiences for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management Team
Profile Picture
Apri H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
a calming atmosphere 😊😉
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 May 2026
Thank you from Harris Resort Batam Waterfront! Dear Apri, Thank you so much for taking the time to write such a wonderful review! We are delighted to hear that you had a great time and that your stay went smoothly. We are very grateful to know that you had a positive experience. We hope to welcome you back to Harris Resort Batam Waterfront again soon. Sincerely, Dodi Putra, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Enjoyed our archery game that day! It was fun!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review about us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Staff are really friendly and helpful
Find this review helpful?
Accommodation's Reply
14 Dec 2025
Cheers from HARRIS Resort Batam Waterfront! Dear Valued Guest Thank you for taking the time to share your review of us. We are truly motivated by your positive feedback. The comfort and safety of our guests are our top priorities. We will continue to improve and develop the quality of our services, products, and facilities at our resort to meet our guests’ expectations in the future. We look forward to welcoming you again to our resort. Once again, thank you for choosing HARRIS Resort Batam Waterfront. HARRISly Yours, Dodi Putra General Manager
Number of reviews per page
20
40