Ciletuh Hills

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8.8
/10
Very Good
36 reviews

What Guests Say About Their Stay

denidahlan

10.0
/ 10
Although it's a long journey, the journey is immediately rewarded with beautiful views, a comfortable and clean place, and friendly staff. Thank you.
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Gladys L.

10.0
/ 10
The place is truly magical, the staff are very helpful and very friendly, the facilities are complete, the rooms are clean, and of course the view is very beautiful.
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Ghanis F. N. A.

8.5
/ 10
Best view ever! All magnificent views in one place. Nice room. Cozy jacuzzi. Awesome!
In the Area
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Jalan Raya Cikanteh No. 1 Ciwaru, Sukabumi, Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43177

Main Facilities

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Restaurant
AC
Heater
24-hour security
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Ciletuh Hills is located in area / city Ciletuh.
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What's around Ciletuh Hills

Jalan Raya Cikanteh No. 1 Ciwaru, Sukabumi, Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43177
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Exterior 2 Ciletuh Hills

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Overview of Ciletuh Hills

Eight units, total — that's the entire footprint of Ciletuh Hills Lodge & Cafe, and it explains almost everything else about how the property is built. Rather than stacking rooms into a single hotel structure, the property scatters lodges, cabins and glamping tents across the Sodong waterfall area on Jalan Raya Cikanteh in Ciwaru, inside the Ciletuh-Palabuhanratu Geopark in Sukabumi, West Java. Several units are angled directly toward the waterfall or the surrounding cliffs and forest, so a view most places would treat as a bonus is, here, the whole point of where each unit sits. This is a destination built around the geopark setting itself, not a resort that happens to be near a viewpoint.

What sets Ciletuh Hills apart from other coastal stays in the area is its direct placement inside the Ciletuh-Palabuhanratu Geopark, which carries UNESCO Global Geopark status — a genuine point of distinction, not a marketing flourish, since it places the property inside a formally recognised geological and ecological conservation area. Individual units carry the names of local landmarks (Cikaso, Puncak Manik, Cigangsa, Cimarinjung, Awang, Pangumbahan, Ujung Genteng, Cimaja, Panenjoan) instead of generic room-tier labels, and several overlook tiered waterfalls, cliffs, natural forest, coastline or rice-field scenery, according to the property's own site. That last detail matters: the surrounding landscape includes agricultural terrain and rice fields alongside the waterfalls and cliffs, so Ciletuh Hills sits within a working rural landscape as well as a protected geological one, rather than an isolated compound cut off from everyday village life.

Room Types at Ciletuh Hills

Forget "Deluxe" and "Superior" — every unit here is named for a waterfall, landmark or geopark feature, tying the accommodation to its surroundings rather than treating the location as backdrop. The property's own site lists 13 named accommodation categories across three broad formats — cabin, lodge and glamping tent — with Traveloka's listing grouping several of the smaller-capacity units under the room-type entries below for booking purposes.

Cabin Cimaja and Cabin Panenjoan (Standard Cabins)

The entry-level units, each around 20 square metres with a King bed. Cabin Panenjoan is noted by the property as having forest, cliff and waterfall views visible from the entrance.

Exclusive Cabin Pangumbahan and Exclusive Cabin Ujung Genteng

A mid-tier cabin category, each around 24 square metres with a King bed, positioned with direct parking access and proximity to the Sodong waterfall area. Pangumbahan is also the cabin named after the nearby turtle conservation site the property references in its own activity listings.

Lodge Cikanteh and Lodge Sodong

Standard lodge units, each around 45 square metres with Twin/Queen bedding, offering direct views toward the waterfall or coastal outlook depending on position.

Exclusive Lodge Cikaso, Puncak Manik, Cigangsa, Cimarinjung and Awang

The property's premium lodge tier: around 45 square metres each, two Queen (or Queen Heavenly) beds, and a private balcony that, according to the property's own site, includes a spa-style tub and a hammock area in this tier. Exclusive Lodge Awang is specifically noted as sitting within dense tropical forest with a waterfall outlook.

Cabin Family

A larger group unit at roughly 130 square metres with four King beds, sized for larger family groups.

Glamping

A glamping tent unit of around 70 square metres with a King bed, positioned facing a multi-tier waterfall according to the property's own description.

Facilities and Amenities

The single most distinctive thing on offer isn't a facility at all in the usual sense — it's the geopark-based activity programme the property runs directly through the lodge, including guided safari-style tours by Land Rover or Hilux, trekking routes through the surrounding forest and cliff terrain, mountain biking, and coastal boat excursions. Around that, the on-site facility list is more modest than a full-service resort, in keeping with the small, nature-lodge format:

  • On-site restaurant serving set hours with a last-order cutoff
  • Parking on site
  • Air conditioning in rooms
  • Hot and cold shower facilities
  • Outdoor bathrooms available for guest use around activity areas
  • Coffee and tea making facilities
  • Room service (limited hours)
  • A designated smoking area
  • 24-hour security

Traveloka's own listing also records a terrace, desk and TV as in-room features, plus a heater for cooler evenings at this hill-country elevation. Reviewers back this up: the property is very well reviewed by verified Traveloka guests, with service and facilities scoring particularly well.

There's also a turtle conservation programme referenced at Pangumbahan, one of the well-known turtle-nesting beaches in the Ciletuh area, plus local guides on hand for guests exploring beyond the immediate lodge grounds. Guests receive complimentary refillable water bottles rather than single-use plastic during their stay, part of what the property calls a "Green Geopark" approach — a small but genuine sustainability detail tied to the geopark's conservation status, not a generic eco-marketing line.

Those safari-style tours run in Land Rover or Hilux 4x4 vehicles for a practical reason: the geopark's unpaved and steep access roads would give a standard sedan trouble. Trekking and mountain biking routes reach viewpoints and waterfalls that aren't accessible by vehicle at all, while the boat excursions cover the coastal side of the geopark rather than the inland waterfall clusters. Because these activities are arranged directly through the property rather than a third-party operator, booking Ciletuh Hills is, in effect, booking a base for organised geopark exploration as much as a place to sleep.

Location and Getting There

Expect roughly the same drive whether you're coming from Sukabumi city or Jakarta — most guests arrive by private car or arranged transfer, since public transport doesn't reach this rural stretch of the geopark. Ciletuh Hills sits on Jalan Raya Cikanteh in Ciwaru, within the Pelabuhan Ratu district of Sukabumi, West Java, inside the boundaries of the Ciletuh-Palabuhanratu Geopark, a UNESCO Global Geopark known for its geological formations, waterfalls and coastal cliffs. The property gives direct access to several of these, including the Sodong waterfall referenced throughout its room descriptions and the Cikaso and Cikanteh waterfalls named elsewhere in its lodge line-up. The wider geopark is recognised for a mix of geological, biological and cultural sites across the Sukabumi coastline, and Ciletuh Hills' own room and activity descriptions repeatedly tie back to that broader designation rather than presenting the property as a stand-alone resort — the on-site safari vehicles are themselves a sign of how much of the surrounding terrain sits off any sealed road. Travellers coming from further afield may want to check flights into West Java on Traveloka before arranging the onward road trip to the geopark.

Dining at Ciletuh Hills

Plan meals around the property, not around the area — with the on-site restaurant and café as the primary option for most guests, given how remote the geopark setting is. It's open through the day with a defined last-order time in the evening, according to the official site, and breakfast delivery to rooms is also offered, with guests asked to arrange timing at booking. That's worth factoring into trip planning, particularly for dinner, since a wide choice of nearby restaurants simply isn't part of the picture here. Guests wanting to build out a fuller regional itinerary can also look at geopark tours and activities around Ciletuh on Traveloka to combine a waterfall stay with organised excursions, on top of the safari, trekking and boat activities the lodge itself can arrange.

Why Stay at Ciletuh Hills

Little about a stay here resembles a standard hotel visit. Individually named lodges, cabins and a glamping tent, several facing directly onto the Sodong waterfall or forest, turn the geopark itself into the main attraction rather than a scenic extra, and travellers drawn to a genuinely nature-immersed base — as opposed to a conventional resort experience — are the natural fit. Unit sizes range from compact 20-square-metre cabins up to a 130-square-metre family cabin sleeping larger groups, so there's some flexibility from couples through to bigger family trips. The property's own guided safari, trekking, mountain biking and boat activities, plus its Pangumbahan turtle-conservation tie-in, give guests a genuine reason to spend several days on-site rather than treating the stay as a single-night stopover on a wider West Java route.

This is also a property that rewards travellers happy to trade full-service resort polish for genuine remoteness. The small unit count, the limited on-site dining and the reliance on 4x4 access all point to a slower-paced, activity-led stay rather than a poolside base — a trade-off worth weighing honestly before booking rather than discovering on arrival. Couples specifically chasing waterfall-facing balconies should note that this feature sits only in the Exclusive Lodge tier, not across every unit, so checking room-level detail beats assuming every stay comes with the same outlook.

For return visitors or longer stays, the property's own activity roster — safari drives, trekking, mountain biking, boat trips and the turtle-conservation link at Pangumbahan — is broad enough to fill several days without leaving the immediate area, which is unusual for a property this small. That combination, a tiny footprint of 8 units paired with a genuinely wide activity spread, is arguably Ciletuh Hills' clearest point of difference from larger, more conventional resorts along the same stretch of Sukabumi coastline.

"Magical" and "spectacular" are words guest reviews use specifically for the waterfall and coastal views here, alongside consistently friendly staff and clean rooms — feedback that lines up with the geopark-first identity built into the rooms and activities. A smaller number of reviews flag the challenging road access and occasional insects or wildlife in rooms as trade-offs of the remote, forest-edge setting, worth factoring in for travellers who prioritise polished resort convenience over an immersive nature stay. The property's strong guest reviews, with especially strong marks for service and facilities, points to a well-regarded small property, though guests should check the latest reviews before booking.

Tips for Booking Ciletuh Hills on Traveloka

  1. Because the property has only 8 units in total, book well ahead, particularly for weekends and Indonesian public holidays when demand for geopark stays rises.
  2. Decide whether a direct waterfall view matters — not every lodge or cabin faces the Sodong falls, so check the specific unit description before booking if that's a priority.
  3. Factor in that this is a rural, geopark location with limited nearby dining and services — most meals will be taken on-site.
  4. If the on-site safari, trekking or boat activities interest you, ask the property to arrange them alongside your booking rather than assuming they're automatically included.
  5. Confirm the current check-in window (Traveloka lists a 15:00-21:00 check-in range) and any early check-in or late check-out arrangement directly with the property.
  6. If comparing against other stays in the wider Pelabuhan Ratu/Sukabumi coastal area, browse hotels near Pelabuhan Ratu on Traveloka alongside this listing.

Other Popular Hotels Near Pelabuhan Ratu, Sukabumi

For travellers comparing stays around the Pelabuhan Ratu and Ciletuh coastal area of Sukabumi, these other properties are worth a look.

Laska Hotel & Resort Ciletuh

  • Hotel details: A 49-room, 3-floor property in the Ciletuh area with ocean-view rooms.
  • Room types: Standard and ocean-view rooms.
  • Amenities: Infinity pool, mini library, children's play area and kids' zone, plus meeting rooms for business travellers.

Ocean Queen Resort

  • Hotel details: A family-oriented coastal resort in Pelabuhan Ratu with direct beach access.
  • Room types: Garden rooms, family rooms, and 3- and 4-bedroom villas/bungalows.
  • Amenities: Private beach access, adult and children's swimming pools, and on-site recreation including table tennis and badminton.

SAESEA Private Beach & Resort

  • Hotel details: A small, villa-style beachfront property in Sukabumi with an ocean outlook.
  • Room types: Villa-style rooms across a single floor.
  • Amenities: Outdoor swimming pool, garden and TV lounge area, and on-site surfing and fishing access.

Gunung Mulia Hotel Sukabumi

  • Hotel details: A 15-room, 3-floor hotel in Pelabuhan Ratu, Sukabumi.
  • Room types: Standard Room, Junior Suite, and Superior Room.
  • Amenities: 24-hour front desk, accessible bathroom and parking, and 24-hour room service.

Hotel Cleopatra by MyHome Hospitality

  • Hotel details: A 2-star hotel on Jalan Raya Citepus in Pelabuhan Ratu, Sukabumi.
  • Room types: Standard hotel rooms.
  • Amenities: Outdoor swimming pool, on-site restaurant, and a designated smoking area.

To plan the rest of a West Java trip around Sukabumi and the geopark coast, start from the Traveloka homepage.

All facilities in Ciletuh Hills

Lobby Ciletuh Hills
Lobby
Exterior Ciletuh Hills
Exterior
Others Ciletuh Hills
Others
Restaurant Ciletuh Hills
Restaurant

General

  • AC
  • Heater
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Room service

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour security
  • Limited hours room service

Accommodation Policy & General Information in Ciletuh Hills

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
11:00 - 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00 - 12:00
Available rooms at Ciletuh Hills
8
Another facilities in Ciletuh Hills
AC, Heater, Smoking area, Terrace, Parking

Frequently asked questions about Ciletuh Hills

What time is check-in and check-out at Ciletuh Hills?
According to Traveloka's listing, check-in at Ciletuh Hills runs from 3:00 PM to 9:00 PM, and check-out is between 11:00 AM and 12:00 PM. Guests wanting an early check-in or later check-out should contact the property directly to arrange it, as this is handled case by case.
Does Ciletuh Hills have rooms with a waterfall view?
Yes, several units at Ciletuh Hills, including its Exclusive Lodge Awang and the Glamping tent, are positioned facing the Sodong waterfall or dense forest, according to the property's own descriptions. Not every unit has a direct waterfall outlook, so it's worth checking the specific room description before booking.
How many rooms does Ciletuh Hills have?
Ciletuh Hills is a small property with only 8 units in total, based on its Traveloka listing, spread across individually named cabins, lodges and a glamping tent rather than a standard multi-storey hotel building.
Where is Ciletuh Hills located?
Ciletuh Hills is located on Jalan Raya Cikanteh in Ciwaru, within the Pelabuhan Ratu area of Sukabumi, West Java, inside the Ciletuh-Palabuhanratu Geopark, a UNESCO Global Geopark. It's a rural, nature-focused setting best reached by private car or arranged transfer.
What room types does Ciletuh Hills offer?
Ciletuh Hills offers a range of units including Standard Cabins (Cimaja, Panenjoan), Exclusive Cabins (Pangumbahan, Ujung Genteng), standard Lodges (Cikanteh, Sodong), premium Exclusive Lodges (Cikaso, Puncak Manik, Cigangsa, Cimarinjung, Awang), a larger Cabin Family unit, and a Glamping tent.
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Ciletuh Hills reviews and ratings

8.8
Very Good
From 36 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.9

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Traveller Reviews Ciletuh Hills

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Customer reviews
a***a
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8.2
/10
Reviewed 6 week(s) ago
Comfortable room, quite accessible from the main road, walking distance to Curug Sodong and Cikanteh. The downsides are no entertainment, no Wi-Fi, and some loud noise from the neighbourhood at night.
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I***a
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8.5
/10
Reviewed 10 week(s) ago
The room was good according to expectations, clean, hot water was sufficient, only the water was small, but I was a bit disappointed because a gecko came in and disturbed my rest, maybe because it was in the middle of the mountain, but maybe in the future they will think about ways to prevent animals from entering.
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denidahlan
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10.0
/10
Reviewed 11 week(s) ago
Although it's a long journey, the journey is immediately rewarded with beautiful views, a comfortable and clean place, and friendly staff. Thank you.
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N***a
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8.5
/10
Reviewed 22 week(s) ago
The staff is friendly and the place is comfortable and cool.
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L***h
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Staycation
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10.0
/10
Reviewed 28 week(s) ago
The food was absolutely delicious, I loved it. The view is gorgeous. I want to come back again.
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1 people find it helpful
Gladys L.
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Staycation
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10.0
/10
Reviewed 29 week(s) ago
The place is truly magical, the staff are very helpful and very friendly, the facilities are complete, the rooms are clean, and of course the view is very beautiful.
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1 people find it helpful
S***a
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Staycation
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8.5
/10
Reviewed 50 week(s) ago
The only downside is that there is no TV in the accommodation.
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8 people find it helpful
Sari H. K.
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10.0
/10
Reviewed 62 week(s) ago
Good staff, very helpful, clean room, just no broom. Because after eating there are ants in the room because the room is made of wood. Very close to Curug Sodong. I chose the Sodong Lodge room because it is the closest. Bringing elderly people also helped by them in carrying and carrying them.
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2 people find it helpful
O***i
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Leisure
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9.4
/10
Reviewed 77 week(s) ago
The location is great, right in front of a tiered waterfall. The facilities are also okay, the beds are soft, air-conditioned so you don't have to worry about the heat or mosquitoes.
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3 people find it helpful
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Sahidunzuhri
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10.0
/10
Reviewed 78 week(s) ago
Yeah, okay, I ordered the Exclusive Lodge which directly faces the Sodong and Cikanteh waterfalls.
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1 people find it helpful
Guest
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Leisure
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10.0
/10
Reviewed 83 week(s) ago
Excellent location, facility, service, and meals. Walking distance (5 minutes) to the waterfall, excellent view during sunset as well. Office administrative personnel should work further to avoid sending unnecessary messages to the customer (i.e., requesting additional charges). It creates confusion for all parties.
2 people find it helpful
S***a
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Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 88 week(s) ago
The location is definitely stunning; however, the roads were pretty horrible to drive through, maybe the hotel can chip in to create a safer trip for customers. The road was pretty bootleg, almost reaching Ciletuh Hills. Hati-hati yang pakai sedan yaaah. The cabin I stayed at was cozy, and amenities were quite complete. The downside is we can tell the cabin itself was not built well; aside from the cozy interior, there are holes in quite a few spots of the cabin where mosquitoes and insects can enter. We had to help 3 tawons escape the cabin. Food-wise at the restaurant could be much improved. Trust me when I say a lot of people outside of people who stay in the villa would want to eat here because the view is directly to the waterfall. The price was too expensive, just like Jakarta. Boleh sih harganya diturunin, pakai produce lokal di situ yang abundant sekali dari laut maupun pertanian. Overall experience okay kok, cuman sayang sekali gak maximal. Dengan harga yang 1jt ke atas, boleh di-review lagi details kecil-kecil yang tamu pasti expect.
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4 people find it helpful
Rizky N. D.
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Staycation
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9.4
/10
Reviewed 93 week(s) ago
The cabin facilities and cleanliness are okay. The hotel staff are friendly and helpful. The food is okay, maybe with the listed price the presentation and taste could be better. For the access road to the hotel, there are many holes. But its okay, thanks ciletuh hills
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5 people find it helpful
M***d
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10.0
/10
Reviewed 118 week(s) ago
The welcome was very friendly, the rooms were clean, neat, special,
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2 people find it helpful
Donald A.
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6.4
/10
Reviewed 164 week(s) ago
Akses ke hotel ini agak susah, sepertinya harus download offline dulu ke area sini. Harus selalu lewat jalan utama, kalo diarahin map untuk lewat jalan pintas, abaikan saja, jalannya rusak. Pros: staf nya ramah, helpful. Pemandangannya sangat bagus, dapat Lodge Sodong dengan pemandangan bagus walaupun lagi musim kemarau dan curug kering tetap cantik. Kamar bagus, bantal, kasur, terus bisa ngeliat pemandangan di semua sisi kamar. Cocok banget buat menyendiri abis capek dari rutinitas kota. Cons: memang sih jualannya nginap di area alam dekat pegunungan tapi bisa harusnya tidur di kamar ga bareng kodok atau semut berjatuhan dari atap. Dekat area kamar di luar nemu kulit ular abis ganti kulit. Sarapannya wadaw. Harga kamar 2 mio + semalam tapi sarapannya ga lebih bagus dari hotel budget yang semalam cuma 200 ribuan. Masa cuma nasi dan mie goreng plus telur ceplok? Hotel ini punya banyak potensi menjadi lebih bagus, saran saya, untuk jalan ke area kamar diperbaiki, bukan area kamar doang yang dibagusin. Terus area pohon-pohon di sekitar kamar juga diperhatiin biar ga ngeblok pemandangan dari kamar. Oh ya, satu lagi, saya sangat suka staf hotel juga masyarakat sekitar. Sangat helpful, baik, dan ga menuntut. Sangat mendukung area geopark menjadi area wisata. Sehat-sehat selalu untuk warga Ciletuh 🙏🏼.
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21 people find it helpful
tomi p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 241 week(s) ago
Distance from Jakarta, far. Takes 6 hours. The cellphone signal is lost, so the google map automatically disappears. So the benchmark is to continue to follow the main road, don't dare to take anything that is not the main road. From the main road, you still enter a small road again about 2km with damaged road conditions. We stayed in the Cikanteh lodge room type. The rooms are nice, with a balcony that has a spectacular view of the sea with a beautiful sunset in front of your eyes, a green valley on the right plus a view of a beautiful waterfall and swift water. All the time the soothing sound of the waterfall accompanied our stay. The hotel does not have wifi. No tv. The hotel does not have a telephone to contact the front office, housekeeping and room service, so ask everyone for help via wa chat. Luckily the cellphone signal is here. No refrigerator. The pillows were given a lot and were comfortable to use, but there was one that smelled a bit musty. At night there are squirrels above the ceiling of the room, pacing back and forth. There are geckos too. While they're not annoying, they're a bit scary too. While there it was raining heavily and the wind until the drizzle came down into the room from above the ceiling of the room. Suggestion, maybe the ceiling is closed, so that the dirt from the roof doesn't go down to the mattress either. Room quality, 5 star class. Rooms are very clean. Cold AC. The bed is very comfortable. Queen size bed, there are 2. So it can sleep 4 adults. 5 star hotel quality mattress. Sheets and blankets are very clean, 5 star quality. Toilet, closet and shower bath standard 5 star, clean and the water heater is on well and the water is strong. Only the toilet flush is a bit clogged. Towels are very comfortable to wear, standard 5 star hotel. Overall, this resort hotel is good. But next time you come here, don't stay overnight. Minimum 2 nights. So that you can fully enjoy the atmosphere. We are really happy while we are here. The heart is really calm and relaxed.
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15 people find it helpful
Yuditia H.
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10.0
/10
Reviewed 255 week(s) ago
Recommended place for vacation, lots of natural attraction and the food was surprisingly good. Yet the local authorities/govt need to improve some infrastructure over there e. G. Roads etc.
3 people find it helpful
Ghanis F. N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 262 week(s) ago
Best view ever! All magnificent views in one place. Nice room. Cozy jacuzzi. Awesome!
9 people find it helpful
Benny T.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 262 week(s) ago
The hotel staff is very friendly and helpful, it's just that the management needs to think about the comfort of hotel guests, at least hotel guests can rest comfortably in their rooms. Several times the room had a special visit from the gecko so that we had to repeatedly call the staff to evacuate the gecko which was very dramatic. Likewise, insects that enter the room are very numerous and disturbing. It is necessary to think about planting plants or other precautions so that guests can rest in peace in the room. Would I return or recommend this place? No.
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24 people find it helpful
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Herni M.
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9.7
/10
Reviewed 268 week(s) ago
Dari parkiran kami suda di sambut staff hotel yang ramah & helpful. Kamar luas bersih dan nyaman. Best view balkon ever, kanan persawahan, depan laut, kiri air terjun. Lokasi dekat dengan curug sodong, jalan kaki sekitar 200meter. Ac, Air Panas berfungsi dengan baik. Tidak ada wifi & tv, which is good sih, Order makan malam via room service, enak, bersih cuman sampe jam 8 malam aja. Menu sarapan nasi goreng & roti yang suda di toast, sayang sekali tidak ada buah 😬. Oh iya karena hotel ini eco green jadi kita tidak bole membunuh binatang yang ada, banyak banget toke pas malem-malem, agak tidak nyaman sih, tapi overall menyenangkan.
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+5
9 people find it helpful
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