De Tonga Hotel

Hotels
Preferred Partner
7.4
/10
Pleasant
723 reviews
In the Area
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Jl. Sei Blutu No 5-7 Padang Bulan Selayang I, Kec. Medan Selayang, Kota Medan - 20154, Medan Baru, Medan, Sumatra Utara, Indonesia, 20154

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named De'Tonga Hotel De Tonga Hotel is located in area / city Medan Baru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around De Tonga Hotel

Jl. Sei Blutu No 5-7 Padang Bulan Selayang I, Kec. Medan Selayang, Kota Medan - 20154, Medan Baru, Medan, Sumatra Utara, Indonesia, 20154
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Lobby De Tonga Hotel
Lobby 2 De Tonga Hotel

Discover More About De Tonga Hotel

note: hotel was previously named De'Tonga Hotel

Location


De Tonga Hotel is located in area / city Medan Baru.

About De Tonga Hotel

For you, travelers who wish to travel comfortably on a budget, De Tonga Hotel is the perfect place to stay that provides decent facilities as well as great services.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Tonga Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in De Tonga Hotel

Bar, Cafe and Lounge De Tonga Hotel
Bar, Cafe and Lounge
Fitness Center De Tonga Hotel
Fitness Center
Common Space De Tonga Hotel
Common Space
Lobby De Tonga Hotel
Lobby
Accommodation Services De Tonga Hotel
Accommodation Services

General

  • AC
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Early check-in
  • Late check-out
  • WiFi in public area

Things to Do

  • Spa
  • TV lounge

Transportation

  • Limited parking
  • Secure parking

In-room Facilities

  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Conference room

Accommodation Policy & General Information in De Tonga Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Please present valid government ID at the front desk upon arrival at the hotel to avoid check-in problems.
IMPORTANT: Free breakfast is good for 1 person ONLY. Extra breakfast can be added with charges upon check-in.
IDR 100,000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
Check-in time is 14:00H. In case of early check-in, IDR 80,000 will be charged, payable upon check-in.
Check-out time is until 12:00H. In case of late check-out IDR 80,000 will be charged.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at De Tonga Hotel
54
Number of floors in De Tonga Hotel
4
Another facilities in De Tonga Hotel
Swimming pool, Smoking area, Smoke-free, Early check-in, Late check-out

Frequently asked questions about De Tonga Hotel

What are available facilities at De Tonga Hotel?
There are top facilites at De Tonga Hotel such as AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at De Tonga Hotel?
The standard check-in time at De Tonga Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of De Tonga Hotel?
De Tonga Hotel has a 0.0-star rating.
How many floors does De Tonga Hotel have?
De Tonga Hotel has 4.
How many rooms are available at De Tonga Hotel?
De Tonga Hotel has 54.
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More Reviews from Other Guests in De Tonga Hotel

7.4
Pleasant
From 723 reviews
Provided by travellers on
Cleanliness

7.0

Room Comfort

6.9

Meal

7.1

Location

7.6

Service and Facilites

7.2

People often mention about De Tonga Hotel
All
Bathroom (57)
Bedroom (53)
Ambiance (48)
Soundproof (36)
Staff Friendliness (31)
Hotel Area (29)
Taste (27)
Distance to City Center (24)
Surroundings (23)
Room Space (23)
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Traveller Reviews De Tonga Hotel

Number of reviews per page
20
40
Customer reviews
J***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel staff is friendly. The rooms are quite clean. The staff is always ready to help.
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Ritchie L. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 6 day(s) ago
The place is... dirty... Roaches everywhere Trash everywhere At least the staffs are friendly
Find this review helpful?
LUSIANNA G.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The room wasn't very clean, with cockroaches in the bedroom and bathroom. The loud music on the third floor disturbed my sleep until the early hours of the morning.
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
De Tonga Hotel. Dirty, lots of small cockroaches, air conditioning not cold, smelly, very poor and unfriendly service.
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2 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
In the room there are many small animals like baby cockroaches running around, the room's AC is also not cold, the toilet was not working (clogged) and after being called and contacted via WA, it was only fixed, the toilet also smells.. I didn't take breakfast, the one who took my 2 children to the 3rd floor, at first they weren't given breakfast until they had to bring proof of payment for staying at the hotel, and the breakfast given to my children was only a small pile of rice and 1 egg (breakfast was given in a styrofoam), I don't know because the children took breakfast so they were only given a pile of rice and 1 egg without any other side dishes.. it's impossible if the hotel only provides eggs and rice for breakfast for hotel guests. in the end I ordered gofood. CS was also not very welcoming as if I came to stay with the children as if asking for a free stay.
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The receptionist is cynical, not nice to guests
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kikukkk h.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Please maintain the cleanliness of the hotel. If there is air conditioning or facilities such as towels that have not been provided, please handle it more quickly.
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The service is extraordinary, great, no medication
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
The receptionist was angry, there were lots of cockroaches, the smart door couldn't be accessed, many of the rooms were not cleaned and were dirty.
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Afran P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The service is very good, that's why I love staying at this D'tonga hotel
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Putri R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
All complaints are responded to quickly, the best in general, hopefully it can be a place to rest when you go to Medan
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1***9
icon-origin-TRAVELOKA
5.3
/10
Reviewed 15 week(s) ago
The bathroom's closed door is broken and there is no hot water.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Actually, this is my 6th time here, but the last 2 times the service has been a bit disappointing. The room cleanliness is very minimal, smelly and full of cockroaches, I even asked to move rooms, but there was no hot water for showering.
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1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
comfortable and spacious enough, calm atmosphere
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1 people find it helpful
O***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 17 week(s) ago
The staff was okay, but honestly, it was dirty. There were tiny cockroaches in the room, and the toilet wouldn't flush. The bar was so noisy you could hear it from the first floor. It was noisy all night, a bit disturbing. At least the bar was soundproofed.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 18 week(s) ago
The bathroom cannot be used for defecation
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 18 week(s) ago
lots of cockroaches and the flush is often broken
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H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
TV won't work, no hot water, dirty room
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.3
/10
Reviewed 20 week(s) ago
The room is noisy, I can't sleep because there's music until dawn, the closet is broken, the TV is broken, I wish the bed was clean... if I want peace, I can't stay here.
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n***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 21 week(s) ago
Very unfriendly to families Long live music all night long
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2 people find it helpful
Number of reviews per page
20
40

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Exterior 4 De Tonga Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 723 reviews
Provided by travellers on
Cleanliness

7.0

Room Comfort

6.9

Meal

7.1

Location

7.6

Service and Facilites

7.2

People often mention about De Tonga Hotel
All
Bathroom (57)
Bedroom (53)
Ambiance (48)
Soundproof (36)
Staff Friendliness (31)
Hotel Area (29)
Taste (27)
Distance to City Center (24)
Surroundings (23)
Room Space (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews De Tonga Hotel

Number of reviews per page
20
40
Customer reviews
J***l
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel staff is friendly. The rooms are quite clean. The staff is always ready to help.
Translated by Google Icon
See original
Find this review helpful?
Ritchie L. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.6
/10
Reviewed 6 day(s) ago
The place is... dirty... Roaches everywhere Trash everywhere At least the staffs are friendly
Find this review helpful?
LUSIANNA G.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The room wasn't very clean, with cockroaches in the bedroom and bathroom. The loud music on the third floor disturbed my sleep until the early hours of the morning.
Translated by Google Icon
See original
Find this review helpful?
E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
De Tonga Hotel. Dirty, lots of small cockroaches, air conditioning not cold, smelly, very poor and unfriendly service.
Translated by Google Icon
See original
2 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
In the room there are many small animals like baby cockroaches running around, the room's AC is also not cold, the toilet was not working (clogged) and after being called and contacted via WA, it was only fixed, the toilet also smells.. I didn't take breakfast, the one who took my 2 children to the 3rd floor, at first they weren't given breakfast until they had to bring proof of payment for staying at the hotel, and the breakfast given to my children was only a small pile of rice and 1 egg (breakfast was given in a styrofoam), I don't know because the children took breakfast so they were only given a pile of rice and 1 egg without any other side dishes.. it's impossible if the hotel only provides eggs and rice for breakfast for hotel guests. in the end I ordered gofood. CS was also not very welcoming as if I came to stay with the children as if asking for a free stay.
Read More
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The receptionist is cynical, not nice to guests
Translated by Google Icon
See original
Find this review helpful?
kikukkk h.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Please maintain the cleanliness of the hotel. If there is air conditioning or facilities such as towels that have not been provided, please handle it more quickly.
Translated by Google Icon
See original
Find this review helpful?
J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The service is extraordinary, great, no medication
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
The receptionist was angry, there were lots of cockroaches, the smart door couldn't be accessed, many of the rooms were not cleaned and were dirty.
Translated by Google Icon
See original
Find this review helpful?
Afran P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The service is very good, that's why I love staying at this D'tonga hotel
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Putri R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
All complaints are responded to quickly, the best in general, hopefully it can be a place to rest when you go to Medan
Translated by Google Icon
See original
Find this review helpful?
1***9
icon-origin-TRAVELOKA
5.3
/10
Reviewed 15 week(s) ago
The bathroom's closed door is broken and there is no hot water.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Actually, this is my 6th time here, but the last 2 times the service has been a bit disappointing. The room cleanliness is very minimal, smelly and full of cockroaches, I even asked to move rooms, but there was no hot water for showering.
Translated by Google Icon
See original
1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
comfortable and spacious enough, calm atmosphere
Translated by Google Icon
See original
1 people find it helpful
O***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 17 week(s) ago
The staff was okay, but honestly, it was dirty. There were tiny cockroaches in the room, and the toilet wouldn't flush. The bar was so noisy you could hear it from the first floor. It was noisy all night, a bit disturbing. At least the bar was soundproofed.
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 18 week(s) ago
The bathroom cannot be used for defecation
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 18 week(s) ago
lots of cockroaches and the flush is often broken
Translated by Google Icon
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H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
TV won't work, no hot water, dirty room
Translated by Google Icon
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Find this review helpful?
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.3
/10
Reviewed 20 week(s) ago
The room is noisy, I can't sleep because there's music until dawn, the closet is broken, the TV is broken, I wish the bed was clean... if I want peace, I can't stay here.
Translated by Google Icon
See original
Find this review helpful?
n***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 21 week(s) ago
Very unfriendly to families Long live music all night long
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40