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Elmi Hotel
Hotels
8.7
/10
Very Good
5,741 reviews
What Guests Say About Their Stay
Distance To City Center (190)
Staff Friendliness (172)
Room Space (149)
Bedroom (149)
Syarieftiani
8.5
/ 10
Diberitahu driver taksi online lokal kalau Elmi Hotel itu salah satu penginapan legend di kota Surabaya. Hotel lama tapi fasilitas-nya ga kalah seperti hotel yang kelasnya serupa & kekinian. Staf-nya ramah-ramah. Lokasi strategis di tengah kota. Pengalaman menginap yang menyenangkan.
Puput K. J.
10.0
/ 10
Menyenangkan. Staff ramah, cepat, dan helpful. Kamar luas, bersih, dan nyaman, semua berfungsi dengan baik. Restorannya rasanya enak banget. Wajib banget cobain sop buntut kalau ke sini. Best in town!
Fitriah S. S.
9.1
/ 10
I'm always like to stay at elmi hotel, clean, friendly staff, awesome breakfast, also coffee shop
Yuni K.
9.7
/ 10
Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.
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G***y
9.7
/ 10
Hotel Elmi is truly eco-friendly, perfect for a staycation with family and kids. The room service is also excellent, making you feel at home. I'll definitely book this hotel again next time I'm on holiday in Surabaya.
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In the Area
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Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Elmi Hotel
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What's around Elmi Hotel
Jalan Panglima Sudirman No. 42-44, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Discover More About Elmi Hotel
note: hotel was previously named Hotel ELMI Surabaya
Location
Elmi Hotel is located in area / city Genteng.
About Elmi Hotel
Whether you are planning an event or other special occasions, Elmi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Elmi Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Elmi Hotel, a wonderful accommodation for your family holiday.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Elmi Hotel is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Elmi Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Elmi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Elmi Hotel.
All facilities in Elmi Hotel
Lobby
Exterior
Others
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Buffet breakfast
- Breakfast (surcharge)
Transportation
- Car rental
- Secure parking
- Valet parking
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Wheelchair accessible
Nearby Facilities
- Shops
Accommodation Policy & General Information in Elmi Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
CHECK IN TIME : 14.00 / 02 PM, CHECK OUT TIME : 12.00 / 12 PM. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
The Gym Operational Hours : - Tuesday, Wednesday, Thursday starts 12pm - 8pm - Friday, Saturday, Sunday starts 6am - 4pm CLOSED EVERY MONDAY
THE COFFEE SHOP/ RESTORAN operational hours : 24 hours
The Gym Operational Hours : - Tuesday, Wednesday, Thursday starts 12pm - 8pm - Friday, Saturday, Sunday starts 6am - 4pm CLOSED EVERY MONDAY
THE COFFEE SHOP/ RESTORAN operational hours : 24 hours
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Elmi Hotel | 140 |
Number of floors in Elmi Hotel | 7 |
Another facilities in Elmi Hotel | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked questions about Elmi Hotel
What are available facilities at Elmi Hotel?
There are top facilites at Elmi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Elmi Hotel?
The standard check-in time at Elmi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Elmi Hotel provide breakfast?
Yes, Elmi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elmi Hotel?
Elmi Hotel has a 4.0-star rating.
How many floors does Elmi Hotel have?
Elmi Hotel has 7.
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More Reviews from Other Guests in Elmi Hotel
Overall Ratings & Reviews Elmi Hotel
Traveloka (5,741)
8.7
Very Good
From 5,741 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.8
Location
8.9
Service and Facilites
8.8
People often mention about Elmi Hotel
All
Distance to City Center (126)
Staff Friendliness (121)
Bedroom (118)
Ambiance (106)
Accessibility (100)
Room Space (100)
Bathroom (98)
Taste (97)
Hotel Area (96)
Family Friendly (85)
Sort by
Most Recent
Format
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Traveller Reviews Elmi Hotel
Number of reviews per page
20
40
Customer reviews
E***a
Business
8.2
/10
Reviewed 4 day(s) ago
An old hotel that stands the test of time. Still okay, but the food variety is a bit lacking. Overall, the room and staff are okay.
See original
Find this review helpful?
BS
BAGUS S. W.
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, good for a staycation with family
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Verified Traveler
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel very nice and friendly service
Find this review helpful?
Umbul A. G. S.
Leisure
9.4
/10
Reviewed 3 week(s) ago
Overall, Elmi Hotel is our family's favorite and we recommend it to our friends and relatives when we visit Surabaya for a long time. My late father, Major General Mas Isman, was a member of the Indonesian National Armed Forces (ABRI) and a Kosgoro military officer. It's a very comfortable hotel, with few changes to date, but hotel policy is absolute. We often check in the same day past 12:00 a.m. with no additional check-out time. Please consider policies like price discounts that only make customers happy. On average, we book for more than two days. Elmi Hotel remains the best. It's a memorable place, from when my parents took me when I was single to now when I take my wife and children, and they wouldn't stay at any other hotel but Elmi. Always be successful, Elmi, keep up the good work. Thank you.
Read More
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Warm greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience you may have experienced while using ELMI. We will continue to improve. Thank you, Elly. Marketing Communications
See original
r***t
6.2
/10
Reviewed 5 week(s) ago
Friendly staff, poorly maintained rooms, faded/worn doors.
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Accommodation's Reply
02 Oct 2025
Warmest Greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
See original
H***i
8.4
/10
Reviewed 5 week(s) ago
Great, strategic location, close to everywhere
See original
1 people find it helpful
SB
SAIFUDDIN B. A. B.
Leisure
10.0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay at Hotel Elmi. If I come again, Aati will stay again.
See original
3 people find it helpful
I***a
Transit
10.0
/10
Reviewed 6 week(s) ago
This is my second stay here. It's still impressive and comfortable.
An older hotel that's still a comfortable place to stay. A great choice at a reasonable price.
See original
1 people find it helpful
Verified Traveler
9.4
/10
Reviewed 6 week(s) ago
Good plus cheap close to Tunjungan Plaza
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Find this review helpful?
Verified Traveler
Business
9.3
/10
Reviewed 6 week(s) ago
An old hotel with good maintenance, excellent cleanliness, and a fairly tasty breakfast with a different menu every day. However, the soundproofing is poor, as the sound of motorbikes racing at night is very loud until dawn.
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Warmest greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 6 week(s) ago
Guest friendly hotel. Clean environment and close to the city.
See original
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AV
Alois V.
Staycation
10.0
/10
Reviewed 6 week(s) ago
good and highly recommended, clean place
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A***n
Transit
9.4
/10
Reviewed 7 week(s) ago
Even though the hotel looks classic, it is still comfortable to stay in.
See original
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H***a
Staycation
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the restaurant food is really delicious.
See original
Find this review helpful?
E***e
10.0
/10
Reviewed 7 week(s) ago
An old hotel that is still great for a staycation with the family.
See original
Find this review helpful?
E***e
Business
10.0
/10
Reviewed 7 week(s) ago
An old hotel that still maintains the tradition of delicious breakfast.
See original
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D***n
8.8
/10
Reviewed 7 week(s) ago
Been a subscriber here for a long time and always have an impact
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A***d
9.1
/10
Reviewed 7 week(s) ago
Very suitable and happy, and spacious and convenient parking.
See original
1 people find it helpful
So
Sulis o.
10.0
/10
Reviewed 8 week(s) ago
I've stayed here twice. The location is strategic and clean, the food is very good.
See original
1 people find it helpful
Yuni K.
Staycation
9.7
/10
Reviewed 8 week(s) ago
Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.
See original
Find this review helpful?
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Elmi Hotel
Traveloka (5,741)
8.7
Very Good
From 5,741 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.8
Location
8.9
Service and Facilites
8.8
People often mention about Elmi Hotel
All
Distance to City Center (126)
Staff Friendliness (121)
Bedroom (118)
Ambiance (106)
Accessibility (100)
Room Space (100)
Bathroom (98)
Taste (97)
Hotel Area (96)
Family Friendly (85)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Elmi Hotel
Number of reviews per page
20
40
Customer reviews
E***a
Business
8.2
/10
Reviewed 4 day(s) ago
An old hotel that stands the test of time. Still okay, but the food variety is a bit lacking. Overall, the room and staff are okay.
See original
Find this review helpful?
BS
BAGUS S. W.
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, good for a staycation with family
See original
Find this review helpful?
Verified Traveler
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel very nice and friendly service
Find this review helpful?
Umbul A. G. S.
Leisure
9.4
/10
Reviewed 3 week(s) ago
Overall, Elmi Hotel is our family's favorite and we recommend it to our friends and relatives when we visit Surabaya for a long time. My late father, Major General Mas Isman, was a member of the Indonesian National Armed Forces (ABRI) and a Kosgoro military officer. It's a very comfortable hotel, with few changes to date, but hotel policy is absolute. We often check in the same day past 12:00 a.m. with no additional check-out time. Please consider policies like price discounts that only make customers happy. On average, we book for more than two days. Elmi Hotel remains the best. It's a memorable place, from when my parents took me when I was single to now when I take my wife and children, and they wouldn't stay at any other hotel but Elmi. Always be successful, Elmi, keep up the good work. Thank you.
Read More
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Warm greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience you may have experienced while using ELMI. We will continue to improve. Thank you, Elly. Marketing Communications
See original
r***t
6.2
/10
Reviewed 5 week(s) ago
Friendly staff, poorly maintained rooms, faded/worn doors.
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Warmest Greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
See original
H***i
8.4
/10
Reviewed 5 week(s) ago
Great, strategic location, close to everywhere
See original
1 people find it helpful
SB
SAIFUDDIN B. A. B.
Leisure
10.0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay at Hotel Elmi. If I come again, Aati will stay again.
See original
3 people find it helpful
I***a
Transit
10.0
/10
Reviewed 6 week(s) ago
This is my second stay here. It's still impressive and comfortable.
An older hotel that's still a comfortable place to stay. A great choice at a reasonable price.
See original
1 people find it helpful
Verified Traveler
9.4
/10
Reviewed 6 week(s) ago
Good plus cheap close to Tunjungan Plaza
See original
Find this review helpful?
Verified Traveler
Business
9.3
/10
Reviewed 6 week(s) ago
An old hotel with good maintenance, excellent cleanliness, and a fairly tasty breakfast with a different menu every day. However, the soundproofing is poor, as the sound of motorbikes racing at night is very loud until dawn.
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Warmest greetings from ELMI. Thank you for choosing ELMI. We apologize for any inconvenience during your stay at ELMI. We will make improvements. Regards, Elly. Marketing Comm
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 6 week(s) ago
Guest friendly hotel. Clean environment and close to the city.
See original
Find this review helpful?
AV
Alois V.
Staycation
10.0
/10
Reviewed 6 week(s) ago
good and highly recommended, clean place
See original
Find this review helpful?
A***n
Transit
9.4
/10
Reviewed 7 week(s) ago
Even though the hotel looks classic, it is still comfortable to stay in.
See original
Find this review helpful?
H***a
Staycation
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the restaurant food is really delicious.
See original
Find this review helpful?
E***e
10.0
/10
Reviewed 7 week(s) ago
An old hotel that is still great for a staycation with the family.
See original
Find this review helpful?
E***e
Business
10.0
/10
Reviewed 7 week(s) ago
An old hotel that still maintains the tradition of delicious breakfast.
See original
Find this review helpful?
D***n
8.8
/10
Reviewed 7 week(s) ago
Been a subscriber here for a long time and always have an impact
See original
Find this review helpful?
A***d
9.1
/10
Reviewed 7 week(s) ago
Very suitable and happy, and spacious and convenient parking.
See original
1 people find it helpful
So
Sulis o.
10.0
/10
Reviewed 8 week(s) ago
I've stayed here twice. The location is strategic and clean, the food is very good.
See original
1 people find it helpful
Yuni K.
Staycation
9.7
/10
Reviewed 8 week(s) ago
Thank you, Hotel Elmi. I was very impressed with my stay here. All the staff were very friendly, welcoming, and professional. Although it's an older hotel, the facilities are very well-maintained and clean. I would definitely stay here again if I were in Surabaya.
See original
Find this review helpful?
Number of reviews per page
20
40