Enso Hotel

Hotels
8.6
/10
Very Good
1,856 reviews

What Guests Say About Their Stay

Staff Friendliness (69)
Ambiance (66)
Bedroom (62)
Hotel Area (62)

M***M

10.0
/ 10
When checking in there was a problem with the room's AC, but the Enso team was quick to respond to immediately replace it with a more comfortable room. The rest is no problem, clean and comfortable facilities, delicious food and a strategic location near the toll gate. All staff services are friendly and pleasant. Thank you for your hospitality.
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Michael T.

9.7
/ 10
Stayed here due to the poor traffic, it was a pleasant stay. It was a stay that worth the price. A nice clean cozy room, the size of the room was perfect too. I had take away dinner from the restaurant, had a nice ox-tail fried rice with 2 big slices of fried ox-tail and a sunny side up. Food was worth the money. A good way to avoid fatigue of driving in a very poor traffic.

lily a. s.

8.5
/ 10
The hotel is nice, neat also clean, comfortable to take family to stay in Hotel Enso, taste good food, friendly service all.
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Al Mukromin

9.4
/ 10
Excellent service and comfortable place. Make a long stay stay dihoten enso
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Rony Rony

10.0
/ 10
The atmosphere is good, the location is strategic, the cost is affordable, the food is also delicious, the service is friendly.
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In the Area
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Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Enso Hotel is a hotel is located at Cibitung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Enso Hotel

Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842
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Lobby Enso Hotel
Lobby 2 Enso Hotel

Discover More About Enso Hotel

Discover Enso Hotel: Your Gateway to West Java's Charm

Welcome to Enso Hotel, a delightful accommodation nestled in the heart of West Java, Indonesia. Room rates at Enso Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Whether you're here for business or a leisurely escape, Enso Hotel offers a comfortable and convenient base to explore all that this vibrant region has to offer.

Enso Hotel Location

Enso Hotel is situated in the bustling district of Bekasi, a key area within West Java. Located approximately 30 kilometres east of Jakarta's city centre, it provides a strategic position for both local exploration and access to the capital's attractions. The nearest major transport hub is typically accessed via a ride-hailing service or taxi to a nearby train station, offering connections to Jakarta and other parts of West Java. The atmosphere surrounding Enso Hotel is one of dynamic urban life, with a growing number of commercial centres, dining options, and local markets emerging in the vicinity. For those looking to experience the local culture, the area offers a glimpse into the everyday life of West Java, with opportunities to discover local eateries and artisan shops.

Enso Hotel Facilities & Services

Facilities for guests at Enso Hotel are designed to ensure a comfortable and enjoyable stay.

  • Swimming Pool:

    A refreshing outdoor swimming pool is available for guests to relax and unwind. Operating hours are from 7:00 AM to 7:00 PM daily. No additional fees apply.
  • Fitness Centre:

    Stay active during your stay at our well-equipped fitness centre. Open from 6:00 AM to 9:00 PM, access is complimentary for all guests.
  • On-site Parking:

    Secure on-site parking is available for guests travelling by car. This service is complimentary.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is accessible throughout the hotel premises.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist with any queries or requests.

Enso Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the various room types of Enso Hotel. All rooms are strictly non-smoking.

  • Deluxe Room:

    Offering a comfortable space with a city view. This room type does not feature a bathtub.
  • Executive Room:

    A more spacious option with enhanced amenities and a city view. This room type does not feature a bathtub.
  • Suite:

    Our premium offering, providing ample space and a city view. Some suites may feature a bathtub; please check specific room details when booking.

Enso Hotel Dining & Restaurants

Enso Hotel offers delightful dining experiences for its guests.

  • Enso Café:

    Enjoy a casual dining experience with a selection of local and international dishes. Open daily from 7:00 AM to 10:00 PM. Estimated price per person for a main course is around AUD $15-25.
  • Breakfast Buffet:

    A complimentary breakfast buffet is served daily from 7:00 AM to 10:00 AM, featuring a variety of Western and Indonesian breakfast items.

Enso Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Enso Hotel with these popular nearby attractions:

  • Grand Galaxy Park:

    A large shopping mall offering a wide range of retail outlets, dining options, and entertainment facilities.
  • Revo Town:

    Another popular commercial hub with a diverse selection of shops, restaurants, and cafes.
  • Bekasi Square:

    A well-known shopping centre providing a comprehensive retail experience.
  • Taman Kota Bekasi:

    A city park offering green spaces for relaxation and recreation.
  • Local Markets:

    Immerse yourself in the local culture by visiting nearby traditional markets for a taste of authentic Indonesian life and local produce.

If you are looking for other activities around Enso Hotel, check out the best deals on Traveloka: Recommended activities in Bekasi!

How to Get to Enso Hotel from the Airport

Navigating your journey to Enso Hotel is straightforward, with several convenient options available. The airport transfer service of Enso Hotel can be arranged upon request. Here's how to get to Enso Hotel:

  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Enso Hotel typically takes around 45-60 minutes, depending on traffic, and may cost approximately AUD $20-30.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient and often more affordable option. Prices are comparable to taxis.
  • Hotel Private Transfer:

    For a seamless and comfortable arrival, Enso Hotel can arrange a private airport transfer service. Please contact the hotel in advance to book this service. Pricing will be provided upon request.

For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Enso Hotel

Choosing Enso Hotel for your West Java adventure offers a blend of comfort, convenience, and value. Here are some of the top reasons to make Enso Hotel your home away from home:

  • Strategic Location:

    Situated in Bekasi, it provides easy access to local attractions and is a convenient base for exploring the wider West Java region.
  • Comfortable Amenities:

    Enjoy facilities such as a swimming pool and fitness centre designed for your relaxation and well-being.
  • Value for Money:

    With competitive room rates and the added benefit of Traveloka's new user promotion, Enso Hotel offers excellent value.
  • Convenient Access:

    Multiple transportation options from the airport ensure a hassle-free arrival.

Check

Room availability at Enso Hotel

and start planning your trip.

Booking Enso Hotel

is simple and can be done through Traveloka.

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All facilities in Enso Hotel

Swimming Pool Enso Hotel
Swimming Pool
Entertainment Facility Enso Hotel
Entertainment Facility
Fitness Center Enso Hotel
Fitness Center
Functional Hall Enso Hotel
Functional Hall
Lobby Enso Hotel
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Roll-in shower

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Enso Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Enso Hotel
192
Number of floors in Enso Hotel
9
Another facilities in Enso Hotel
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked questions about Enso Hotel

What are available facilities at Enso Hotel?
There are top facilites at Enso Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Enso Hotel?
The standard check-in time at Enso Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Enso Hotel provide breakfast?
Yes, Enso Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Enso Hotel?
Enso Hotel has a 4.0-star rating.
How many floors does Enso Hotel have?
Enso Hotel has 9.
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Enso Hotel reviews and ratings

Overall Ratings & Reviews Enso Hotel

Traveloka (1,835)
Other sources (21)
8.7
Very Good
From 1,835 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (45)
Ambiance (44)
Bedroom (42)
Hotel Area (35)
Bathroom (34)
Accessibility (33)
Surroundings (31)
Taste (29)
Variety (29)
Check-in/out Time (26)
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Most Recent
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Traveller Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is nice and comfortable 👍👍👍👍
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1 people find it helpful
Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I didn't expect there to be a good and affordable hotel in Bekasi, the breakfast was delicious with lots of variety, it's a shame I didn't try the pool because I only stayed to sleep, not on vacation.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome!! Will come back here again, thank you!!
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All in all okay, next time come here again
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Dewi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The AC isn't cold at all, I've complained about it, but it's still not cold.
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Accommodation's Reply
18 Apr 2026
Dear Mrs. Dewi, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I have stayed here several times and will return again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Dede M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable room, friendly staff, clean, nice and quiet place
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Accommodation's Reply
29 Mar 2026
Dear Mr. Dede M, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
[Thanks] [Awesome] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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3 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
muhamad i. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable hotel near my workplace..😁👍
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Accommodation's Reply
29 Mar 2026
Dear Mr. Muhammad I.M., Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 13 week(s) ago
Staying there many times since it is nearby the project location. Food taste can be improved.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for your continued trust in staying with us during your visits near the project location. We truly appreciate your loyalty. We also value your feedback regarding the food taste, and this will certainly be shared with our culinary team for further improvement. We look forward to welcoming you back to Enso Hotel Bekasi. Warm regards, Management of Enso Hotel Bekasi
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, making it one of my recommendations for a stay in Cikarang. While I was staying, I encountered some issues: the TV wouldn't work, and breakfast wasn't open buffet style.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we thank you for your review and feedback. We are pleased to hear that the friendliness of our staff left a positive impression on you during your stay. We apologize for the issue with the TV in your room and the inability to offer a buffet breakfast during your stay. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Enjoyed staying at Enso Hotel
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Accommodation's Reply
09 Apr 2026
Dear Gentlemen/Ladies, Sincerely, Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you enjoyed your stay at Enzo Bekasi. We hope to welcome you back again. Sincerely, The Management Team, Enzo Bekasi Hotel
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
I requested high floor, the hotel gave me 2nd floor. The rest is ok.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for sharing your feedback with us. We sincerely apologize that your request for a high-floor room could not be accommodated and that you were assigned a room on the 2nd floor. Please note that room requests are subject to availability at the time of check-in. We are glad to hear that the rest of your stay was satisfactory, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Warm regards, Management of Enso Hotel Bekasi
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The price is cheap with complete facilities, the rooms are comfortable and nice.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Gentlemen/Ladies, Enzo Bekasi Hotel would like to express our gratitude for your positive review. We are pleased to hear that you were satisfied with the reasonable pricing, comprehensive facilities, comfort, and quality of our rooms. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management of Enzo Bekasi Hotel
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly, the location is strategic and close to the industrial area, the hotel is very comfortable and the price is also cheap.
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we appreciate your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the convenient location near the industrial area, and the comfort of the hotel at an affordable price. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Martha Y. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Okay, the staff are friendly. 👍
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Ms. Martha, Sincerely, The Management of Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you felt comfortable and that our staff provided friendly service. Sincerely, The Management of Enzo Bekasi Hotel.
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Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Overall, I had a very pleasant experience at Enso. The only issue was that the hot water in the shower wasn't hot or even warm, tending towards the cold side. WiFi also frequently dropped and was unstable.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay overall. However, we apologize for the inconvenience caused by the hot water malfunction and unstable WiFi signal. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up action to prevent this from happening again. We sincerely hope to welcome you back with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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40

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Exterior 4 Enso Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Enso Hotel

Traveloka (1,835)
Other sources (21)
8.7
Very Good
From 1,835 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (45)
Ambiance (44)
Bedroom (42)
Hotel Area (35)
Bathroom (34)
Accessibility (33)
Surroundings (31)
Taste (29)
Variety (29)
Check-in/out Time (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is nice and comfortable 👍👍👍👍
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1 people find it helpful
Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I didn't expect there to be a good and affordable hotel in Bekasi, the breakfast was delicious with lots of variety, it's a shame I didn't try the pool because I only stayed to sleep, not on vacation.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Awesome!! Will come back here again, thank you!!
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All in all okay, next time come here again
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Dewi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The AC isn't cold at all, I've complained about it, but it's still not cold.
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Accommodation's Reply
18 Apr 2026
Dear Mrs. Dewi, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I have stayed here several times and will return again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Dede M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable room, friendly staff, clean, nice and quiet place
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Accommodation's Reply
29 Mar 2026
Dear Mr. Dede M, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
[Thanks] [Awesome] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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3 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
muhamad i. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable hotel near my workplace..😁👍
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Accommodation's Reply
29 Mar 2026
Dear Mr. Muhammad I.M., Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 13 week(s) ago
Staying there many times since it is nearby the project location. Food taste can be improved.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for your continued trust in staying with us during your visits near the project location. We truly appreciate your loyalty. We also value your feedback regarding the food taste, and this will certainly be shared with our culinary team for further improvement. We look forward to welcoming you back to Enso Hotel Bekasi. Warm regards, Management of Enso Hotel Bekasi
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, making it one of my recommendations for a stay in Cikarang. While I was staying, I encountered some issues: the TV wouldn't work, and breakfast wasn't open buffet style.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we thank you for your review and feedback. We are pleased to hear that the friendliness of our staff left a positive impression on you during your stay. We apologize for the issue with the TV in your room and the inability to offer a buffet breakfast during your stay. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Enjoyed staying at Enso Hotel
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Accommodation's Reply
09 Apr 2026
Dear Gentlemen/Ladies, Sincerely, Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you enjoyed your stay at Enzo Bekasi. We hope to welcome you back again. Sincerely, The Management Team, Enzo Bekasi Hotel
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
I requested high floor, the hotel gave me 2nd floor. The rest is ok.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for sharing your feedback with us. We sincerely apologize that your request for a high-floor room could not be accommodated and that you were assigned a room on the 2nd floor. Please note that room requests are subject to availability at the time of check-in. We are glad to hear that the rest of your stay was satisfactory, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Warm regards, Management of Enso Hotel Bekasi
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The price is cheap with complete facilities, the rooms are comfortable and nice.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Gentlemen/Ladies, Enzo Bekasi Hotel would like to express our gratitude for your positive review. We are pleased to hear that you were satisfied with the reasonable pricing, comprehensive facilities, comfort, and quality of our rooms. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management of Enzo Bekasi Hotel
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly, the location is strategic and close to the industrial area, the hotel is very comfortable and the price is also cheap.
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we appreciate your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the convenient location near the industrial area, and the comfort of the hotel at an affordable price. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Martha Y. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Okay, the staff are friendly. 👍
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Ms. Martha, Sincerely, The Management of Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you felt comfortable and that our staff provided friendly service. Sincerely, The Management of Enzo Bekasi Hotel.
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Hiva E. F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Overall, I had a very pleasant experience at Enso. The only issue was that the hot water in the shower wasn't hot or even warm, tending towards the cold side. WiFi also frequently dropped and was unstable.
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Accommodation's Reply
25 Nov 2025
Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay overall. However, we apologize for the inconvenience caused by the hot water malfunction and unstable WiFi signal. Your feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up action to prevent this from happening again. We sincerely hope to welcome you back with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi
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