Enso Hotel

Hotels
8.6
/10
Very Good
1,886 reviews

What Guests Say About Their Stay

Staff Friendliness (77)
Ambiance (74)
Bedroom (71)
Hotel Area (68)

a***s

9.4
/ 10
A fun, clean, child-friendly place, and excellent service from all the hotel staff.
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M***M

10.0
/ 10
When checking in there was a problem with the room's AC, but the Enso team was quick to respond to immediately replace it with a more comfortable room. The rest is no problem, clean and comfortable facilities, delicious food and a strategic location near the toll gate. All staff services are friendly and pleasant. Thank you for your hospitality.
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Michael T.

9.7
/ 10
Stayed here due to the poor traffic, it was a pleasant stay. It was a stay that worth the price. A nice clean cozy room, the size of the room was perfect too. I had take away dinner from the restaurant, had a nice ox-tail fried rice with 2 big slices of fried ox-tail and a sunny side up. Food was worth the money. A good way to avoid fatigue of driving in a very poor traffic.

lily a. s.

8.5
/ 10
The hotel is nice, neat also clean, comfortable to take family to stay in Hotel Enso, taste good food, friendly service all.
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Al Mukromin

9.4
/ 10
Excellent service and comfortable place. Make a long stay stay dihoten enso
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In the Area
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Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Enso Hotel is a hotel is located at Cibitung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Enso Hotel

Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842
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Lobby Enso Hotel
Lobby 2 Enso Hotel

Discover More About Enso Hotel

Discover Your Oasis at Enso Hotel in Jawa Barat

Welcome to Enso Hotel, your premier destination for an unforgettable stay in the vibrant region of Jawa Barat, Indonesia. Nestled in a location that perfectly balances tranquility with accessibility, Enso Hotel offers a sanctuary where comfort, style, and exceptional service converge. Whether you're planning a leisurely getaway, a productive business trip, or an adventurous exploration of Jawa Barat's rich culture and natural beauty, Enso Hotel is poised to exceed your expectations. Experience the warm Indonesian hospitality and discover why Enso Hotel is the preferred choice for discerning travelers.

Enso Hotel Location

Enso Hotel is strategically situated in the bustling area of Bekasi, Jawa Barat. You'll find us at Kawasan Industri MM2100, Jl. Kalimantan Blok CA No.2-3, Cikarang Barat, Bekasi, Cikarang, Bekasi, Jawa Barat, Indonesia, 17842, a location that offers both convenience and a peaceful retreat from the everyday. Our hotel is approximately 45 kilometers from the city center of Jakarta, providing easy access to the capital's attractions while allowing you to enjoy a more relaxed atmosphere. For those arriving by road, major highways are easily accessible, ensuring a smooth journey. The ambiance surrounding Enso Hotel is one of modern convenience, with a growing number of dining and entertainment options within easy reach, making it an ideal base for both leisure and business travelers.

Enso Hotel Facilities & Services

Facilities for guests at Enso Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of amenities to enhance your experience.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 9:00 PM.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • On-site parking is available free of charge for all guests.
  • A dedicated concierge service to assist with your inquiries and arrangements.
  • Room service is available from 7:00 AM to 11:00 PM.
  • For our younger guests, a children's play area is available.

Enso Hotel Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Enso Hotel. Each room is thoughtfully appointed to provide a comfortable and relaxing environment.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, these rooms also come with City View or Garden View options. Non-smoking, with select rooms including a bathtub.
  • Suite:

    Our spacious suites provide the ultimate in comfort and luxury, featuring separate living areas and premium amenities. Enjoy a City View or Garden View. Non-smoking, and all suites are equipped with a bathtub.
  • Family Room:

    Designed for families traveling together, these rooms offer ample space and comfort. Available with Garden View. Non-smoking, and some rooms include a bathtub.
Please note that Enso Hotel is not a pet-friendly establishment.

Enso Hotel Dining & Restaurants

Savor a culinary journey at Enso Hotel, where our dining venues offer a delightful array of flavors to satisfy every palate.
  • The Garden Cafe:

    Our all-day dining restaurant, offering a buffet breakfast from 6:00 AM to 10:00 AM, and an à la carte menu for lunch and dinner. Estimated price per person for lunch/dinner is IDR 150,000 - 250,000.
  • The Sky Lounge:

    Enjoy breathtaking city views and a selection of light snacks and beverages. Open from 4:00 PM to 12:00 AM. Estimated price per person for drinks and snacks is IDR 100,000 - 200,000.

Enso Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Enso Hotel and discover the many attractions that Bekasi and the wider Jawa Barat region have to offer.
  • Transera Waterpark:

    A fun-filled destination for families, offering a variety of water slides and pools.
  • Grand Galaxy Park:

    A popular shopping mall and entertainment complex with a wide range of retail outlets, dining options, and a cinema.
  • Go! Wet Water Adventure:

    Another exciting water park perfect for a day of family fun and adventure.
  • Bekasi Square:

    A well-known shopping center offering a variety of shops, restaurants, and entertainment facilities.
  • Taman Buaya Indonesia:

    Visit this unique park to see a large collection of crocodiles and learn about these fascinating reptiles.
If you are looking for other activities around Enso Hotel, check out the best deals on Traveloka: Recommended activities in Bekasi!

How to Get to Enso Hotel from the Airport

Navigating your way to Enso Hotel is straightforward, with several convenient options available. The airport transfer service of Enso Hotel is designed to make your arrival as seamless as possible.
  • Private Airport Transfer:

    Enso Hotel offers a dedicated airport transfer service for your convenience. This service can be arranged in advance through our concierge. Estimated cost: IDR 300,000 - 500,000 depending on the airport and vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: IDR 250,000 - 400,000.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service from the designated pick-up points at the airport. Estimated cost: IDR 200,000 - 350,000.
For more information on transportation options, you can explore airport transfer services.

Summary of Why You Should Choose to Stay at Enso Hotel

Choosing Enso Hotel for your Jawa Barat adventure means opting for comfort, convenience, and exceptional value. With excellent room availability at Enso Hotel, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in Bekasi, offering easy access to local attractions and amenities.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
  • Attentive Service:

    Our friendly staff are dedicated to making your stay memorable.
  • Great Value:

    Competitive pricing and special offers make Enso Hotel an attractive choice.
Ready to experience the best of Jawa Barat? Booking Enso Hotel is simple and convenient. We encourage you to book your stay through Traveloka to take advantage of exclusive deals and promotions. Don't miss out on the TRAVELOKA new user limited promo code for up to 8% off your booking! Room rates at Enso Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! For more options, consider these great deals: Book budget hotels in Jawa Barat Easily book domestic and international flights at low prices

All facilities in Enso Hotel

Swimming Pool Enso Hotel
Swimming Pool
Entertainment Facility Enso Hotel
Entertainment Facility
Fitness Center Enso Hotel
Fitness Center
Functional Hall Enso Hotel
Functional Hall
Lobby Enso Hotel
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Roll-in shower

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Enso Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Enso Hotel
192
Number of floors in Enso Hotel
9
Another facilities in Enso Hotel
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Enso Hotel

What are available facilities at Enso Hotel?
There are top facilites at Enso Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Enso Hotel?
The standard check-in time at Enso Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Enso Hotel provide breakfast?
Yes, Enso Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Enso Hotel?
Enso Hotel is a 4.0-star hotel.
How many floors does Enso Hotel have?
Enso Hotel has 9 floors.
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More Reviews from Other Guests in Enso Hotel

Overall Ratings & Reviews Enso Hotel

Traveloka (1,865)
Other sources (21)
8.7
Very Good
From 1,865 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (47)
Ambiance (46)
Bedroom (44)
Hotel Area (37)
Bathroom (36)
Accessibility (35)
Surroundings (33)
Taste (29)
Variety (29)
Check-in/out Time (28)
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Most Recent
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Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
a***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
A fun, clean, child-friendly place, and excellent service from all the hotel staff.
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Marinda
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very clean and comfortable. The staff is also friendly. Perfect for Bekasi residents looking for a nearby staycation.
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u***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is nice and comfortable 👍👍👍👍
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2 people find it helpful
Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I didn't expect there to be a good and affordable hotel in Bekasi, the breakfast was delicious with lots of variety, it's a shame I didn't try the pool because I only stayed to sleep, not on vacation.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Awesome!! Will come back here again, thank you!!
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All in all okay, next time come here again
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Dewi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The AC isn't cold at all, I've complained about it, but it's still not cold.
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Accommodation's Reply
18 Apr 2026
Dear Mrs. Dewi, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I have stayed here several times and will return again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Dede M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Comfortable room, friendly staff, clean, nice and quiet place
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mr. Dede M, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
[Thanks] [Awesome] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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3 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
muhamad i. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A comfortable hotel near my workplace..😁👍
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Accommodation's Reply
29 Mar 2026
Dear Mr. Muhammad I.M., Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Staying there many times since it is nearby the project location. Food taste can be improved.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for your continued trust in staying with us during your visits near the project location. We truly appreciate your loyalty. We also value your feedback regarding the food taste, and this will certainly be shared with our culinary team for further improvement. We look forward to welcoming you back to Enso Hotel Bekasi. Warm regards, Management of Enso Hotel Bekasi
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, making it one of my recommendations for a stay in Cikarang. While I was staying, I encountered some issues: the TV wouldn't work, and breakfast wasn't open buffet style.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we thank you for your review and feedback. We are pleased to hear that the friendliness of our staff left a positive impression on you during your stay. We apologize for the issue with the TV in your room and the inability to offer a buffet breakfast during your stay. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Enjoyed staying at Enso Hotel
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Accommodation's Reply
09 Apr 2026
Dear Gentlemen/Ladies, Sincerely, Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you enjoyed your stay at Enzo Bekasi. We hope to welcome you back again. Sincerely, The Management Team, Enzo Bekasi Hotel
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
I requested high floor, the hotel gave me 2nd floor. The rest is ok.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for sharing your feedback with us. We sincerely apologize that your request for a high-floor room could not be accommodated and that you were assigned a room on the 2nd floor. Please note that room requests are subject to availability at the time of check-in. We are glad to hear that the rest of your stay was satisfactory, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Warm regards, Management of Enso Hotel Bekasi
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The price is cheap with complete facilities, the rooms are comfortable and nice.
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3 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Gentlemen/Ladies, Enzo Bekasi Hotel would like to express our gratitude for your positive review. We are pleased to hear that you were satisfied with the reasonable pricing, comprehensive facilities, comfort, and quality of our rooms. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management of Enzo Bekasi Hotel
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Number of reviews per page
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Exterior 4 Enso Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Enso Hotel

Traveloka (1,865)
Other sources (21)
8.7
Very Good
From 1,865 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Enso Hotel
All
Staff Friendliness (47)
Ambiance (46)
Bedroom (44)
Hotel Area (37)
Bathroom (36)
Accessibility (35)
Surroundings (33)
Taste (29)
Variety (29)
Check-in/out Time (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Enso Hotel

Number of reviews per page
20
40
Customer reviews
a***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
A fun, clean, child-friendly place, and excellent service from all the hotel staff.
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Marinda
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very clean and comfortable. The staff is also friendly. Perfect for Bekasi residents looking for a nearby staycation.
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u***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.
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Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is very close to the toll exit.
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Accommodation's Reply
27 May 2026
Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is comfortable and very cozy 👍
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is nice and comfortable 👍👍👍👍
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2 people find it helpful
Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I didn't expect there to be a good and affordable hotel in Bekasi, the breakfast was delicious with lots of variety, it's a shame I didn't try the pool because I only stayed to sleep, not on vacation.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Awesome!! Will come back here again, thank you!!
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All in all okay, next time come here again
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Accommodation's Reply
09 May 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Dewi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The AC isn't cold at all, I've complained about it, but it's still not cold.
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Accommodation's Reply
18 Apr 2026
Dear Mrs. Dewi, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I have stayed here several times and will return again.
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Accommodation's Reply
01 Apr 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
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Dede M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Comfortable room, friendly staff, clean, nice and quiet place
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1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Mr. Dede M, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
[Thanks] [Awesome] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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3 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
muhamad i. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A comfortable hotel near my workplace..😁👍
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Accommodation's Reply
29 Mar 2026
Dear Mr. Muhammad I.M., Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
Staying there many times since it is nearby the project location. Food taste can be improved.
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for your continued trust in staying with us during your visits near the project location. We truly appreciate your loyalty. We also value your feedback regarding the food taste, and this will certainly be shared with our culinary team for further improvement. We look forward to welcoming you back to Enso Hotel Bekasi. Warm regards, Management of Enso Hotel Bekasi
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly, making it one of my recommendations for a stay in Cikarang. While I was staying, I encountered some issues: the TV wouldn't work, and breakfast wasn't open buffet style.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Enzo Bekasi Hotel would like to inform you that we thank you for your review and feedback. We are pleased to hear that the friendliness of our staff left a positive impression on you during your stay. We apologize for the issue with the TV in your room and the inability to offer a buffet breakfast during your stay. We will take your feedback into consideration to improve our services in the future. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management Team, Enzo Bekasi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Enjoyed staying at Enso Hotel
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Accommodation's Reply
09 Apr 2026
Dear Gentlemen/Ladies, Sincerely, Enzo Bekasi Hotel. Thank you for your review. We are delighted to hear that you enjoyed your stay at Enzo Bekasi. We hope to welcome you back again. Sincerely, The Management Team, Enzo Bekasi Hotel
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
I requested high floor, the hotel gave me 2nd floor. The rest is ok.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Warmest greetings from Enso Hotel Bekasi. Thank you for sharing your feedback with us. We sincerely apologize that your request for a high-floor room could not be accommodated and that you were assigned a room on the 2nd floor. Please note that room requests are subject to availability at the time of check-in. We are glad to hear that the rest of your stay was satisfactory, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Warm regards, Management of Enso Hotel Bekasi
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The price is cheap with complete facilities, the rooms are comfortable and nice.
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3 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Gentlemen/Ladies, Enzo Bekasi Hotel would like to express our gratitude for your positive review. We are pleased to hear that you were satisfied with the reasonable pricing, comprehensive facilities, comfort, and quality of our rooms. We hope to welcome you back to Enzo Bekasi Hotel again. Sincerely, The Management of Enzo Bekasi Hotel
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