u***a
Business
8.2
/10
Reviewed 1 week(s) ago
It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.
See original
Find this review helpful?
Accommodation's Reply
06 Jun 2026
Dear Valued Guest,
Warm regards from Hotel Enso Bekasi...
We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced.
We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures
to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi




