SHAFIRA N. A.

10.0

/10

Reviewed 2 week(s) ago

Good in MM2100 area, so suitable for business trips.

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Accommodation's Reply

23 Jul 2026

Dear Mrs Shafira NA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Novel A.

6.8

/10

Reviewed 2 week(s) ago

The AC took a while to cool down, but otherwise it was fine. The facilities were good, and you got free amenities like a toothbrush, towel, shampoo, soap, laundry bag, and a shower cap. The service was also good. It was quite worth it for a hotel that costs around 300,000 Rupiah.

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Accommodation's Reply

23 Jul 2026

Dear Mr Novel A, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

D***a

Staycation

9.7

/10

Reviewed 3 week(s) ago

The staff is very friendly, and the hotel is also very nice. Check-in is fast, and it's also close to where you can find food.

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Accommodation's Reply

12 Jul 2026

Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

O***s

9.0

/10

Reviewed 3 week(s) ago

Like the room had been empty for a long time because it was dusty, the lobby area and corridors were stuffy because the AC was not on.

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Accommodation's Reply

12 Jul 2026

Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Ilham H.

8.8

/10

Reviewed 3 week(s) ago

Great experience at Enso Hotel.

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Accommodation's Reply

12 Jul 2026

Dear Mr Ilham H, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

F***y

6.8

/10

Reviewed 3 week(s) ago

It's pretty good for the facilities at that price.

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Accommodation's Reply

06 Jul 2026

yulita i. d.

10.0

/10

Reviewed 3 week(s) ago

Stayed here for 4 nights for a business trip around this hotel. I didn't expect the hotel to be really nice, comfortable, and clean. The food was delicious, and the staff were super friendly. I was suddenly given a surprise cake for my birthday 🥰 Thank you so much, Enso crew 💕. All the staff were super friendly. If you stay here, you must include breakfast because it's all delicious and there are lots of choices. This hotel is highly recommended 🫰🏻

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Accommodation's Reply

12 Jul 2026

Dear Mrs Yulita ID, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

yulita i. d.

Business

9.7

/10

Reviewed 3 week(s) ago

Stayed here for 4 nights for a business trip around this hotel, I didn't expect the hotel to be really good, comfortable, clean, the food is delicious, the staff is super friendly. I was suddenly given a surprise cake on my birthday 🥰 thank you so much Enso crew💕, all the staff are super friendly, if you stay here you must include breakfast because everything is delicious and there are many choices. This hotel is highly recommended

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Accommodation's Reply

12 Jul 2026

f***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

The hotel is clean and fragrant, the swimming pool is comfortable, the children are happy to stay here even though it is not a tourist spot.

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1 people find it helpful

Accommodation's Reply

05 Jul 2026

Your Reply Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

P***a

9.1

/10

Reviewed 4 week(s) ago

Very cool, strategically clean, only the air conditioner is a little hot

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Accommodation's Reply

05 Jul 2026

Dear Valued Guest, Warmest greeting from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Verified Traveler

Transit

10.0

/10

Reviewed 4 week(s) ago

We stayed here on a whim, without any planning, because we were looking for a hotel close to the toll road. The hotel was exactly what we were looking for and needed. Very charming and nice. Thank you to the staff.

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Accommodation's Reply

05 Jul 2026

Deden D.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The food is delicious and there are many variations.

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Accommodation's Reply

05 Jul 2026

Dear Mr Deden, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

NUR D. A.

Business

9.7

/10

Reviewed 5 week(s) ago

Recommended: a hotel on the outskirts of an industrial area, but comfortable and quiet. Friendly service, clean, and all your needs are taken care of. The cool air conditioning makes for a good night's sleep.

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1 people find it helpful

Accommodation's Reply

26 Jun 2026

Dear Mrs Nur DA, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

a***s

Transit

9.4

/10

Reviewed 6 week(s) ago

A fun, clean, child-friendly place, and excellent service from all the hotel staff.

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Accommodation's Reply

23 Jun 2026

Marinda

10.0

/10

Reviewed 6 week(s) ago

Very clean and comfortable. The staff is also friendly. Perfect for Bekasi residents looking for a nearby staycation.

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Accommodation's Reply

23 Jun 2026

Dear Mrs. Marinda, Warmest greeting from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

u***a

Business

8.2

/10

Reviewed 8 week(s) ago

It was a shame we got room 325, which we felt didn't have the proper air conditioning. But overall, apart from the air conditioning, it was fine and comfortable.

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Accommodation's Reply

06 Jun 2026

Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures to ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

Hantyan

Business

8.8

/10

Reviewed 9 week(s) ago

The hotel is very close to the toll exit.

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Accommodation's Reply

27 May 2026

Dear Mr Hantyan, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

d***n

10.0

/10

Reviewed 9 week(s) ago

The place is comfortable and very cozy 👍

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Accommodation's Reply

27 May 2026

Dear Valued Guest, Warm regards from Hotel Enso Bekasi... We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you. Best Regards, Hotel Enso Bekasi

d***n

10.0

/10

Reviewed 9 week(s) ago

The place is nice and comfortable 👍👍👍👍

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2 people find it helpful

Accommodation's Reply

27 May 2026

D***n

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is very friendly.

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Accommodation's Reply

27 May 2026

Enso Hotel

Overall Ratings & Reviews Enso Hotel

8.9

8.8

8.6

8.7

8.8

Traveler Reviews Enso Hotel