Four Points by Sheraton Jakarta Thamrin

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8.5
/10
Very Good
2,210 reviews

What Guests Say About Their Stay

AHMAD F. B. M. N.

8.5
/ 10
Returning back to Four Points Sheraton, it was always a pleasure indeed. Staff friendliness, it was even amazing when one of the staff Valen remembered us from our last visit. Had a wonderful chat with Asmariah who visited our table during breakfast and took care of us. Indeed a wonderful experience. It always feels amazing when you revisit and are greeted with warmth and attention. Highly recommend Four Points Sheraton Thamrin. Till we meet again. Thank you.

Ian W. A.

8.8
/ 10
Wonderful place to stay and very well priced right at the heart of Thamrin. Walking distance to the MRT & Plaza Indonesia.

A***D

8.5
/ 10
We enjoyed our stay at Four Points Sheraton Thamrin. Staff Mario was very helpful in handling our check-in and also Valen, one of the staff who was nice and pleasant, was attentive as he engaged in a conversation with us. Overall, a wonderful experience indeed.

C***A

9.4
/ 10
Check-in was quickest. Upon arrival, I handed over my ID card and was immediately presented with a form to sign, which the receptionist had already prepared. My room was also upgraded to a premium deluxe city view upon check-in, which was super cozy. Recommended, I felt at home here because it was so comfortable.
See original

E***a

9.7
/ 10
The staff is truly TOP. From check-in to check-out, all the staff, including the security, were kind and friendly. I stayed during New Year's, December 31st-January 1st, so it was very busy. The restaurant staff kindly explained that breakfast had been moved upstairs for everyone's convenience. And I was happy to have that conversation. I also forgot to put my husband's clothes in the closet yesterday, and they left them behind. I contacted the front desk and was asked to wait for confirmation while they checked. The staff was really nice, my leftover items were stored well and returned to me in good condition. Thank you all, my family and I were really happy and had a very good impression during our stay there 🙏
See original
In the Area
See Map
Jalan M.H. Thamrin, Kav. 9, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10350

Main Facilities

Read More
Restaurant
24-Hour Front Desk
note: hotel was previously named Four Points by Sheraton Jakarta Thamrin Staying at Four Points by Sheraton Jakarta, Thamrin is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Jakarta Thamrin

Jalan M.H. Thamrin, Kav. 9, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10350
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Lobby Four Points by Sheraton Jakarta, Thamrin
Exterior 2 Four Points by Sheraton Jakarta, Thamrin

Discover More About Four Points by Sheraton Jakarta Thamrin

The Charm of Four Points by Sheraton Jakarta Thamrin

Welcome to Jakarta, a city that buzzes with energy and offers a captivating blend of modern sophistication and rich cultural heritage. For Australian travellers seeking a comfortable and conveniently located base to explore this dynamic metropolis, the **Four Points by Sheraton Jakarta Thamrin** stands out as an excellent choice. Nestled in the heart of the city, this hotel provides a welcoming sanctuary with all the amenities you need for a memorable stay. Rates at Four Points by Sheraton Jakarta Thamrin start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Four Points by Sheraton Jakarta Thamrin

Located in the bustling central business district of Jakarta, specifically in the Thamrin area, the **Four Points by Sheraton Jakarta Thamrin** offers unparalleled access to the city's commercial and entertainment hubs. You'll find yourself within easy reach of major shopping centres, corporate offices, and a vibrant array of dining and cultural attractions. The hotel's strategic position means you're never far from the pulse of Jakarta. For those relying on public transport, the nearest Mass Rapid Transit (MRT) station is conveniently located, providing seamless connectivity to various parts of the city. This makes exploring Jakarta as easy as a stroll through Melbourne's laneways or a tram ride in Sydney. The surrounding area is alive with activity, offering a glimpse into local life, from bustling street food vendors to sophisticated cafes, perfect for those who enjoy immersing themselves in the local atmosphere.

Guest Facilities and Services at Four Points by Sheraton Jakarta Thamrin

Guest facilities at **Four Points by Sheraton Jakarta Thamrin** are designed to cater to the needs of both business and leisure travellers, ensuring a comfortable and productive stay. You'll find everything you need to feel at home, including complimentary high-speed Wi-Fi to keep you connected. For those who like to maintain their fitness routine, a well-equipped fitness centre is available. The hotel also prides itself on its excellent breakfast offerings, providing a delicious start to your day, with options that might even tempt you with a local twist on your favourite smashed avocado. A 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind throughout your visit. Secure luggage storage is also available, allowing you to make the most of your time in Jakarta without being weighed down.

Room Information and Stay Experience at Four Points by Sheraton Jakarta Thamrin

The **Four Points by Sheraton Jakarta Thamrin** offers a range of well-appointed rooms and suites, each designed with your comfort in mind. The **Room types of Four Points by Sheraton Jakarta Thamrin** are varied to suit different preferences, ensuring a pleasant stay for solo travellers, couples, or families. You can expect clean, contemporary spaces featuring comfortable bedding, ensuring a restful night's sleep. The air-conditioning systems are modern and efficient, allowing you to set the perfect temperature, a crucial element for any traveller, especially those accustomed to Australia's diverse climate. Bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of modern comfort and thoughtful design.

Recommended Nearby Dining and Cafes around Four Points by Sheraton Jakarta Thamrin

Jakarta is a culinary paradise, and the **Four Points by Sheraton Jakarta Thamrin** places you right in the heart of it all. The area surrounding the hotel is brimming with diverse dining options, from authentic Indonesian cuisine to international flavours. You'll discover a vibrant café culture, perfect for that essential morning coffee or a leisurely brunch. Explore local eateries that offer a taste of traditional Jakarta, or find modern cafes serving up expertly brewed coffee and delicious light meals. The hotel itself also provides excellent dining opportunities, ensuring you don't have to venture far for a satisfying meal. Whether you're craving a hearty breakfast, a quick lunch, or an exquisite dinner, the vicinity of the hotel offers something to please every palate.

Popular Attractions and Activities near Four Points by Sheraton Jakarta Thamrin

The **Four Points by Sheraton Jakarta Thamrin** is ideally situated for exploring the many wonders of Jakarta. Within easy reach, you can discover a wealth of cultural landmarks, shopping destinations, and vibrant local experiences. Here are some popular attractions and activities in the `Jakarta Pusat` area: * **National Monument (Monas):** An iconic symbol of Indonesia's independence, offering panoramic views of the city from its observation deck. * **Istiqlal Mosque:** The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site. * **Jakarta Cathedral:** Located opposite the Istiqlal Mosque, this beautiful church represents religious harmony in Indonesia. * **National Museum of Indonesia:** Delve into the rich history and diverse culture of the archipelago through its extensive collections. * **Grand Indonesia Shopping Town:** A premier shopping destination offering a vast array of international and local brands, dining, and entertainment. If you are looking for other activities around Four Points by Sheraton Jakarta Thamrin, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Four Points by Sheraton Jakarta Thamrin from the Airport

Getting to the **Four Points by Sheraton Jakarta Thamrin** from Soekarno-Hatta International Airport (CGK) is straightforward, with several convenient options available. Understanding your **airport transfer service of Four Points by Sheraton Jakarta Thamrin** options will help you plan your journey smoothly. Here are some ways on **how to get to Four Points by Sheraton Jakarta Thamrin** from the airport: * **Airport Link Train:** The airport train provides a fast and efficient way to reach the city centre, with stations connecting to the wider public transport network. * **Airport Shuttle Bus:** Several shuttle bus services operate from the airport to various points in Jakarta, offering a cost-effective option. * **Public Metered Taxis:** Official airport taxis are readily available at designated ranks and offer a direct route to your hotel. Ensure the meter is used. * **Rideshare Services:** You can book a rideshare service through a mobile app for a convenient door-to-door transfer. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Four Points by Sheraton Jakarta Thamrin

For Australian travellers looking for a well-located, comfortable, and service-oriented hotel in Jakarta, the **Four Points by Sheraton Jakarta Thamrin** is an outstanding choice. Its prime location in the Thamrin area ensures easy access to business districts, shopping, and cultural attractions. The hotel offers excellent guest facilities, including reliable Wi-Fi and a fitness centre, and its rooms provide a clean and comfortable retreat after a day of exploring. The friendly staff are always ready to assist, making your stay even more enjoyable. Here’s a quick summary of why you should choose this hotel: * **Prime Location:** Situated in the heart of Jakarta's central business district. * **Comfortable Accommodation:** Clean, well-appointed rooms with modern amenities. * **Convenient Access:** Easy reach to public transport, shopping, and dining. * **Excellent Service:** Friendly and helpful staff to ensure a pleasant stay. Ready to experience Jakarta? **Check room availability at Four Points by Sheraton Jakarta Thamrin** and **Book Four Points by Sheraton Jakarta Thamrin** today through Traveloka for great deals. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Four Points by Sheraton Jakarta Thamrin

Entertainment Facility Four Points by Sheraton Jakarta, Thamrin
Entertainment Facility
Lobby Four Points by Sheraton Jakarta, Thamrin
Lobby
Exterior Four Points by Sheraton Jakarta, Thamrin
Exterior
Others Four Points by Sheraton Jakarta, Thamrin
Others
Restaurant Four Points by Sheraton Jakarta, Thamrin
Restaurant

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Money changer

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Transportation

  • Security

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Four Points by Sheraton Jakarta Thamrin

Important Note

Rates shown are for 2 guests. An extra person fee will apply for any additonal adult or child, and will be charged at the hotel according to its policy.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Four Points by Sheraton Jakarta Thamrin
221
Number of floors in Four Points by Sheraton Jakarta Thamrin
16
Another facilities in Four Points by Sheraton Jakarta Thamrin
Multilingual staff, Newspaper in lobby, 24-hour Receptionist, Money changer, Coffee shop

Frequently asked questions about Four Points by Sheraton Jakarta Thamrin

What are available facilities at Four Points by Sheraton Jakarta Thamrin?
There are top facilites at Four Points by Sheraton Jakarta Thamrin such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Jakarta Thamrin?
The standard check-in time at Four Points by Sheraton Jakarta Thamrin is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Four Points by Sheraton Jakarta Thamrin?
Four Points by Sheraton Jakarta Thamrin has a 0.0-star rating.
How many floors does Four Points by Sheraton Jakarta Thamrin have?
Four Points by Sheraton Jakarta Thamrin has 16.
How many rooms are available at Four Points by Sheraton Jakarta Thamrin?
Four Points by Sheraton Jakarta Thamrin has 221.
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Four Points by Sheraton Jakarta Thamrin reviews and ratings

8.6
Very Good
From 1,667 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Four Points by Sheraton Jakarta, Thamrin
All
Staff Friendliness (26)
Bedroom (23)
Accessibility (22)
Bathroom (22)
Distance to City Center (20)
Ambiance (19)
Taste (17)
Surroundings (16)
Hotel Area (16)
Room Space (15)
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Most Recent
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Traveller Reviews Four Points by Sheraton Jakarta, Thamrin

Number of reviews per page
20
40
Customer reviews
Profile Picture
AHMAD F. B. M. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Returning back to Four Points Sheraton, it was always a pleasure indeed. Staff friendliness, it was even amazing when one of the staff Valen remembered us from our last visit. Had a wonderful chat with Asmariah who visited our table during breakfast and took care of us. Indeed a wonderful experience. It always feels amazing when you revisit and are greeted with warmth and attention. Highly recommend Four Points Sheraton Thamrin. Till we meet again. Thank you.
Read More
Find this review helpful?
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
enjoy because the hotel is singing in the city center
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is close to the TJ bus stop and Sarinah, and you can jog in the morning right in front of the hotel. Plus, the service was very satisfying. Thank you.
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R***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly. Thank you, Mr. Falent, from the Fourpoints Jakarta Thamrin staff.
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Ian W. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Wonderful place to stay and very well priced right at the heart of Thamrin. Walking distance to the MRT & Plaza Indonesia.
1 people find it helpful
J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfy bed and the bathroom is spacious.
1 people find it helpful
A***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
We enjoyed our stay at Four Points Sheraton Thamrin. Staff Mario was very helpful in handling our check-in and also Valen, one of the staff who was nice and pleasant, was attentive as he engaged in a conversation with us. Overall, a wonderful experience indeed.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice place, excellent food, nice room.
Find this review helpful?
Profile Picture
riswan a.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
For the past few years, whenever we've been to Jakarta, our first two nights have always been at this Four Points because of our pleasant experiences in previous years. All the hotel staff are very friendly and helpful, and we were even upgraded to a new, spacious room with a view of Sarinah. The only downside is the elevator. Perhaps because it's still under renovation, it experienced several problems, resulting in long waits. Furthermore, on the 12th floor where I stayed, the elevator indicator light wasn't working. Overall, this was another enjoyable experience for our family, and the Four Points remains one of our must-stay hotels when visiting Jakarta.
Read More
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Profile Picture
Tabish K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The location was great, but the staff was not good. They made little complications for our stay, for example, gave us a room that we didn’t book and also didn’t give us a receipt for the extra bed. We are not sure the amount they charged was actually the price of the extra bed we took. Good location, but staff not clear.
Find this review helpful?
C***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Check-in was quickest. Upon arrival, I handed over my ID card and was immediately presented with a form to sign, which the receptionist had already prepared. My room was also upgraded to a premium deluxe city view upon check-in, which was super cozy. Recommended, I felt at home here because it was so comfortable.
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See original
Find this review helpful?
Farid b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The location is perfect for a staycation, especially on weekends.
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1 people find it helpful
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff was friendly, the food was amazing and tasty.
1 people find it helpful
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The staff is truly TOP. From check-in to check-out, all the staff, including the security, were kind and friendly. I stayed during New Year's, December 31st-January 1st, so it was very busy. The restaurant staff kindly explained that breakfast had been moved upstairs for everyone's convenience. And I was happy to have that conversation. I also forgot to put my husband's clothes in the closet yesterday, and they left them behind. I contacted the front desk and was asked to wait for confirmation while they checked. The staff was really nice, my leftover items were stored well and returned to me in good condition. Thank you all, my family and I were really happy and had a very good impression during our stay there 🙏
Read More
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Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The loud noise from the motorbikes was very disturbing, even though I was on the 10th floor. Even though I was using the earplugs provided by the hotel, the sound still got through. Yes, that's just the delinquency of Jakarta teenagers on a Saturday night. Anyway, the hotel service was excellent.
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See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
The staff was SUPPERRRR friendly!!! Polite, friendly, smiling, and very proactive.
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1 people find it helpful
D***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 38 week(s) ago
The location is strategic, but the only distraction was the noise outside the room when staying on a Saturday night (it wasn't soundproof). Luckily, I got a room facing Jalan Thamrin. Overall, I was satisfied.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 41 week(s) ago
The service was good, but when I asked to move rooms because the AC was hot, the process took a long time and when I got a room, the new room was not prepared properly so there was no water available.
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 41 week(s) ago
The room AC can't be adjusted to 22 degrees and can't be lowered.
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Clean hotel, helpful staff, young and friendly.
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1 people find it helpful
Number of reviews per page
20
40

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Restaurant 4 Four Points by Sheraton Jakarta, Thamrin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,667 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Four Points by Sheraton Jakarta, Thamrin
All
Staff Friendliness (26)
Bedroom (23)
Accessibility (22)
Bathroom (22)
Distance to City Center (20)
Ambiance (19)
Taste (17)
Surroundings (16)
Hotel Area (16)
Room Space (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Four Points by Sheraton Jakarta, Thamrin

Number of reviews per page
20
40
Customer reviews
Profile Picture
AHMAD F. B. M. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Returning back to Four Points Sheraton, it was always a pleasure indeed. Staff friendliness, it was even amazing when one of the staff Valen remembered us from our last visit. Had a wonderful chat with Asmariah who visited our table during breakfast and took care of us. Indeed a wonderful experience. It always feels amazing when you revisit and are greeted with warmth and attention. Highly recommend Four Points Sheraton Thamrin. Till we meet again. Thank you.
Read More
Find this review helpful?
A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
enjoy because the hotel is singing in the city center
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is close to the TJ bus stop and Sarinah, and you can jog in the morning right in front of the hotel. Plus, the service was very satisfying. Thank you.
Translated by Google Icon
See original
Find this review helpful?
R***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly. Thank you, Mr. Falent, from the Fourpoints Jakarta Thamrin staff.
Translated by Google Icon
See original
Find this review helpful?
Ian W. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Wonderful place to stay and very well priced right at the heart of Thamrin. Walking distance to the MRT & Plaza Indonesia.
1 people find it helpful
J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfy bed and the bathroom is spacious.
1 people find it helpful
A***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
We enjoyed our stay at Four Points Sheraton Thamrin. Staff Mario was very helpful in handling our check-in and also Valen, one of the staff who was nice and pleasant, was attentive as he engaged in a conversation with us. Overall, a wonderful experience indeed.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice place, excellent food, nice room.
Find this review helpful?
Profile Picture
riswan a.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
For the past few years, whenever we've been to Jakarta, our first two nights have always been at this Four Points because of our pleasant experiences in previous years. All the hotel staff are very friendly and helpful, and we were even upgraded to a new, spacious room with a view of Sarinah. The only downside is the elevator. Perhaps because it's still under renovation, it experienced several problems, resulting in long waits. Furthermore, on the 12th floor where I stayed, the elevator indicator light wasn't working. Overall, this was another enjoyable experience for our family, and the Four Points remains one of our must-stay hotels when visiting Jakarta.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Tabish K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The location was great, but the staff was not good. They made little complications for our stay, for example, gave us a room that we didn’t book and also didn’t give us a receipt for the extra bed. We are not sure the amount they charged was actually the price of the extra bed we took. Good location, but staff not clear.
Find this review helpful?
C***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Check-in was quickest. Upon arrival, I handed over my ID card and was immediately presented with a form to sign, which the receptionist had already prepared. My room was also upgraded to a premium deluxe city view upon check-in, which was super cozy. Recommended, I felt at home here because it was so comfortable.
Translated by Google Icon
See original
Find this review helpful?
Farid b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The location is perfect for a staycation, especially on weekends.
Translated by Google Icon
See original
1 people find it helpful
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff was friendly, the food was amazing and tasty.
1 people find it helpful
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The staff is truly TOP. From check-in to check-out, all the staff, including the security, were kind and friendly. I stayed during New Year's, December 31st-January 1st, so it was very busy. The restaurant staff kindly explained that breakfast had been moved upstairs for everyone's convenience. And I was happy to have that conversation. I also forgot to put my husband's clothes in the closet yesterday, and they left them behind. I contacted the front desk and was asked to wait for confirmation while they checked. The staff was really nice, my leftover items were stored well and returned to me in good condition. Thank you all, my family and I were really happy and had a very good impression during our stay there 🙏
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The loud noise from the motorbikes was very disturbing, even though I was on the 10th floor. Even though I was using the earplugs provided by the hotel, the sound still got through. Yes, that's just the delinquency of Jakarta teenagers on a Saturday night. Anyway, the hotel service was excellent.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
The staff was SUPPERRRR friendly!!! Polite, friendly, smiling, and very proactive.
Translated by Google Icon
See original
1 people find it helpful
D***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 38 week(s) ago
The location is strategic, but the only distraction was the noise outside the room when staying on a Saturday night (it wasn't soundproof). Luckily, I got a room facing Jalan Thamrin. Overall, I was satisfied.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 41 week(s) ago
The service was good, but when I asked to move rooms because the AC was hot, the process took a long time and when I got a room, the new room was not prepared properly so there was no water available.
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 41 week(s) ago
The room AC can't be adjusted to 22 degrees and can't be lowered.
Translated by Google Icon
See original
Find this review helpful?
L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Clean hotel, helpful staff, young and friendly.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40