Grand Hyatt Bali

Hotels
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8.6
/10
Very Good
1,782 reviews

What Guests Say About Their Stay

Hotel Area (22)
Room Space (19)
Taste (18)
Surroundings (16)

c***a

10.0
/ 10
The hotel staff were all kind and friendly, and the hotel facilities were excellent, making it suitable for families. There was a kids' club, which kept the kids happy. The beach was very clean. Everything was great.
See original

fanny f.

10.0
/ 10
There are so many activities that can be done in the hotel area. Suitable for a vacation with children, clean beach, nice pool, really helpful and friendly staff, the food is also quite tasty. Well, this hotel is a complete package.
See original

ratih f.

9.4
/ 10
Pengalaman yang sangat menyenangkan dapat bermalam di hotel bintang 5 ini, ruangan cukup luas untuk kami berempat, keluarga kecil, dengan harga yang cukup kompetitif. Kami dapat merasakan fasilitas yang lengkap, mulai dari playground anak, kolam renang, pantai dan pemandangannya, serta sarapan yang beraneka ragam dan enak-enak.

Leigh C.

9.7
/ 10
Loved the location and the beautiful beach. The hotel facilities are exceptional and extremely friendly and helpful staff. An amazing stay!

Tjuan P.

10.0
/ 10
It a pleasant moment during our stay, to celebrate Mrs. Local home food's birthday. This accommodation went the extra miles to cater my family's need. The hotel really has every facilities that you need like private beach, sun bed, various restaurants, spa, sport center, fun pools, shopping complex, pretty landscaping and large lobby. I would recommend it to everyone.
In the Area
See Map
Komplek Pariwisata Nusa Dua BTDC, P.O. Box 53 , Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80363

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Grand Hyatt Bali is a good choice when you are visiting Nusa Dua Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Hyatt Bali

Komplek Pariwisata Nusa Dua BTDC, P.O. Box 53 , Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80363
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Lobby Grand Hyatt Bali
Exterior 2 Grand Hyatt Bali

Discover More About Grand Hyatt Bali

The Charm of Grand Hyatt Bali

For Australian travellers seeking an unforgettable escape to the Island of the Gods, the Grand Hyatt Bali stands as a premier destination, offering a harmonious blend of luxurious comfort, exceptional service, and breathtaking Balinese scenery. Nestled in the vibrant Nusa Dua area, this expansive resort provides a sanctuary where you can unwind, explore, and create lasting memories. Whether you're planning a romantic getaway, a family holiday, or a solo adventure, Grand Hyatt Bali promises an experience tailored to your desires, with a particular focus on the comforts and conveniences that Australian travellers appreciate. From its world-class amenities to its prime location, discover why Grand Hyatt Bali is the perfect choice for your next Indonesian adventure.

Location and Transport Accessibility of Grand Hyatt Bali

Grand Hyatt Bali is strategically situated in the heart of Nusa Dua, a prestigious and well-manicured resort enclave on the southern coast of Bali. Located at

Komplek Pariwisata Nusa Dua BTDC, P.O. Box 53 , Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80363

, the resort is approximately a 30-minute drive from Ngurah Rai International Airport (DPS), making it easily accessible after your flight. Nusa Dua itself is known for its pristine beaches, lush gardens, and a generally tranquil atmosphere, offering a serene escape from the bustling crowds. The area is well-connected, and while public transport within Nusa Dua is limited, the resort's location provides convenient access to key attractions. For those who enjoy exploring at their own pace, arranging a rental car is a popular option for venturing further afield, with ample parking available at the resort. The surrounding neighbourhood is a picturesque landscape of manicured grounds and pathways, perfect for leisurely strolls, and it's a short drive to the vibrant local markets and dining scenes of nearby areas.

Guest Facilities and Services at Grand Hyatt Bali

Guest facilities at Grand Hyatt Bali are designed to cater to every need, ensuring a comfortable and enjoyable stay. Australian travellers will appreciate the resort's commitment to providing excellent amenities, including a variety of dining options that often feature delicious breakfast spreads with ample coffee choices, reminiscent of Australia's strong café culture. The resort offers secure luggage storage, allowing you to make the most of your time without worrying about your belongings. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Complimentary Wi-Fi is provided throughout the resort, keeping you connected. The 24-hour front desk is staffed by friendly and knowledgeable personnel ready to assist with any queries or requests, embodying the warm Balinese hospitality.

Room Information and Stay Experience at Grand Hyatt Bali

The Grand Hyatt Bali offers a diverse range of accommodation options, ensuring there's a perfect space for every traveller. The room types of Grand Hyatt Bali are thoughtfully designed to provide a sanctuary of comfort and relaxation. You can expect clean, well-appointed rooms featuring a variety of bed configurations to suit your needs. Modern climate control systems ensure a consistently comfortable temperature, a crucial element for Australian travellers accustomed to reliable air-conditioning. Bathrooms are kept to a high standard of cleanliness, offering a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of spaciousness, comfort, and meticulous attention to detail, designed to make you feel right at home.

Recommended Nearby Dining and Cafes around Grand Hyatt Bali

Nusa Dua and its surrounding areas offer a delightful culinary journey, and Grand Hyatt Bali is perfectly positioned to explore this vibrant food scene. While the resort itself boasts several excellent dining venues, venturing out reveals a plethora of local eateries and charming cafes. You'll find options ranging from authentic Indonesian cuisine to international flavours, often with stunning ocean views or nestled within lush tropical gardens. For those who appreciate a good brunch, you'll discover cafes serving up delicious local specialties and familiar favourites. The emphasis is on fresh, local ingredients and the warm, welcoming atmosphere that Bali is renowned for. Exploring the local food and coffee scene is an integral part of the Balinese experience, and Grand Hyatt Bali provides a fantastic base from which to embark on these delicious discoveries.

Popular Attractions and Activities near Grand Hyatt Bali

The area surrounding Grand Hyatt Bali, within the broader Badung region, is rich with attractions and activities to suit every interest. Here are some popular spots to explore:

  • Garuda Wisnu Kencana Cultural Park:

    A magnificent park featuring a colossal statue of Lord Vishnu riding on the shoulders of Garuda, offering cultural insights and panoramic views.
  • Waterblow:

    Witness the dramatic spectacle of powerful ocean waves crashing against the Nusa Dua coastline, creating impressive water spouts.
  • Geger Beach:

    A beautiful and relatively secluded beach known for its calm waters, ideal for swimming and relaxing.
  • Bali Collection:

    A premier shopping, dining, and entertainment complex in Nusa Dua, offering a curated selection of boutiques, restaurants, and cultural performances.
  • Uluwatu Temple:

    Perched on a cliff edge, this iconic sea temple is a must-visit for its stunning sunset views and traditional Kecak dance performances.
If you are looking for other activities around Grand Hyatt Bali, check out the best deals on Traveloka: Recommended activities in Badung!

How to Get to Grand Hyatt Bali from the Airport

Navigating your journey from Ngurah Rai International Airport (DPS) to Grand Hyatt Bali is straightforward, with several convenient options available. Understanding the airport transfer service of Grand Hyatt Bali and the various transport methods will help you plan your arrival smoothly. Here’s how to get to Grand Hyatt Bali:

  • Airport Shuttle Buses:

    While not always direct to every hotel, some shuttle services operate from the airport to major tourist areas, including Nusa Dua.
  • Public Metered Taxis:

    Official airport taxis are readily available outside the arrivals hall. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can arrange for a pick-up via a rideshare service, which can be a convenient and often cost-effective option.
  • Airport Link Trains:

    Bali does not currently have an airport link train system.
For a hassle-free journey, consider pre-booking your Airport transfer service or arranging a Grand Hyatt Bali airport transfer through your booking.

Summary of Why You Should Choose Grand Hyatt Bali

Grand Hyatt Bali offers a compelling proposition for Australian travellers seeking a premium Balinese holiday experience. Its prime location in Nusa Dua, coupled with its extensive facilities and commitment to guest comfort, makes it an outstanding choice.

  • Prime Location:

    Situated in the serene and beautiful Nusa Dua area, offering easy access to beaches and attractions.
  • Exceptional Comfort:

    Well-appointed rooms with excellent climate control and clean, modern amenities.
  • World-Class Facilities:

    A wide array of dining options, recreational activities, and services to enhance your stay.
  • Friendly Service:

    Balinese hospitality at its finest, with attentive staff ready to assist.
Ready to experience the magic of Bali? Check room availability at Grand Hyatt Bali and Book Grand Hyatt Bali today through Traveloka for a seamless booking process.

For more accommodation options, you can also Book budget hotels in Bali and Easily book domestic and international flights at low prices.

All facilities in Grand Hyatt Bali

Bar, Cafe and Lounge Grand Hyatt Bali
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Bali
Swimming Pool
Entertainment Facility Grand Hyatt Bali
Entertainment Facility
Functional Hall Grand Hyatt Bali
Functional Hall
Common Space Grand Hyatt Bali
Common Space

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Gala dinner
  • Poolside bar
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Things to Do

  • Beach umbrella
  • Children play area
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Private beach
  • Spa
  • Waterslide

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

Sports and Recreations

  • Cycling
  • Fitness center
  • Outdoor tennis court
  • Squash
  • Table tennis
  • Tennis
  • Water sport

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Hyatt Bali

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Bali
636
Number of floors in Grand Hyatt Bali
5
Another facilities in Grand Hyatt Bali
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Buffet breakfast

Frequently asked questions about Grand Hyatt Bali

What are available facilities at Grand Hyatt Bali?
There are top facilites at Grand Hyatt Bali such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Bali?
The standard check-in time at Grand Hyatt Bali is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Bali provide breakfast?
Yes, Grand Hyatt Bali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Bali?
Grand Hyatt Bali has a 5.0-star rating.
How many floors does Grand Hyatt Bali have?
Grand Hyatt Bali has 5.
See All

Grand Hyatt Bali reviews and ratings

Overall Ratings & Reviews Grand Hyatt Bali

Traveloka (778)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hyatt Bali

Number of reviews per page
20
40
Top reviews
Damion
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, great service...it looked like the Hotel in White Lotus on Hbo!
Hayley
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful luxurious feel. Our first time in Nusa Dua and definitely felt the difference from Kuta/Legian area!
Warren
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love the breakfast, they had 4 restaurant to choose from. They had lots of fruits compare to Hilton Bali. My kids was disappointed about the slide because they didn’t have enough floating device in order for them to slide so I would suggest for guest to bring it because they didn’t have enough. The Japanese restaurant is really good and we ate there twice!! Overall we would go back!! We also love the sofa on the side, they turn it to bed for us and it was very comfortable.
Read More
Emma
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing holiday Beautiful food from every restaurant onsite, very helpful and friendly staff especially Nadia in the pool bar all the staff at Salsa Verde and the Water Court Loved the pools and enjoyed hiring surfboards to use at the beach 50 metres from the hotel and the kids managed to catch a few small waves Thank you
Monica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel, the staff was lovely. We want to go back for sure and stay more days.
Brian
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

OK, never made it here can’t say anything about the resort itself. We were stuck in a horrible place in Ubud. Decided I’d pay for a 2nd hotel to salvage the last couple nights in Bali. Within a few hours Our plans changed and had to fly out early due to a child in the hospital. Contacted Expedia where I booked it, they said non-refundable, but they’d work on getting one anyway. My assumption was they would cancel, that was my point in contacting them. The hotel messaged me while I was on a 15 hour flight asking where we were. I messaged back after landing to explain and they said too late and charged full price for the rooms. They aren’t flexible and there doesn’t seem to be communication between them and Experian.
Read More
Adrian
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Restaurant had good service and food
alex
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They should not charge for the squash courts. No one was using them. You would expect it to be included like other resorts. The kids club isn't as good as other hotels. Besides the above, everything else was great. Staff were excellent.
Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing bad to say. We'd stay there again, hands down.
Neil
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is immaculately maintained, there is an abundance of restaurants on offer and their buffet style breakfast was well serviced by staff. My wife and I had two relaxing days strolling along the beach and pathways as well as relaxing by the pool. The tariff was very affordable and value for money. Expedia's communication with the resort made it an effortless check-in.
Read More
Arben
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everyone was extremely helpful, especially Aryana the housekeeper. He took care of all our needs. The location is amazing
Kenneth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was fantastic. .
Taha
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience.
Read More
Abhishek
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was amazing
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, superb breakfast
Lee
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place for a family with a 7 and 9 year old. Excellent room, club access was great for us. Great beach location
Ryo
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Superb
Derek
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The space was very nice. The property itself was beautiful and made you feel like you were in Bali. The staff were all great as well. My only complaint would be the rooms are very outdated and could use some love. I got the Pirate themed room and it seemed like it hadn’t been used in a while. The room itself was cool but it smelt like it hadn’t been aired out in a while. It smelt like mold and humidity. Everything else was excellent including the food.
Read More
Levi
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

amazing
Anula
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Bali

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Bali

Traveloka (778)
Other sources (1,004)
8.8
Very Good
From 1,004 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hyatt Bali

Number of reviews per page
20
40
Top reviews
Damion
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, great service...it looked like the Hotel in White Lotus on Hbo!
Hayley
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful luxurious feel. Our first time in Nusa Dua and definitely felt the difference from Kuta/Legian area!
Warren
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love the breakfast, they had 4 restaurant to choose from. They had lots of fruits compare to Hilton Bali. My kids was disappointed about the slide because they didn’t have enough floating device in order for them to slide so I would suggest for guest to bring it because they didn’t have enough. The Japanese restaurant is really good and we ate there twice!! Overall we would go back!! We also love the sofa on the side, they turn it to bed for us and it was very comfortable.
Read More
Emma
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing holiday Beautiful food from every restaurant onsite, very helpful and friendly staff especially Nadia in the pool bar all the staff at Salsa Verde and the Water Court Loved the pools and enjoyed hiring surfboards to use at the beach 50 metres from the hotel and the kids managed to catch a few small waves Thank you
Monica
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the hotel, the staff was lovely. We want to go back for sure and stay more days.
Brian
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

OK, never made it here can’t say anything about the resort itself. We were stuck in a horrible place in Ubud. Decided I’d pay for a 2nd hotel to salvage the last couple nights in Bali. Within a few hours Our plans changed and had to fly out early due to a child in the hospital. Contacted Expedia where I booked it, they said non-refundable, but they’d work on getting one anyway. My assumption was they would cancel, that was my point in contacting them. The hotel messaged me while I was on a 15 hour flight asking where we were. I messaged back after landing to explain and they said too late and charged full price for the rooms. They aren’t flexible and there doesn’t seem to be communication between them and Experian.
Read More
Adrian
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Restaurant had good service and food
alex
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They should not charge for the squash courts. No one was using them. You would expect it to be included like other resorts. The kids club isn't as good as other hotels. Besides the above, everything else was great. Staff were excellent.
Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing bad to say. We'd stay there again, hands down.
Neil
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is immaculately maintained, there is an abundance of restaurants on offer and their buffet style breakfast was well serviced by staff. My wife and I had two relaxing days strolling along the beach and pathways as well as relaxing by the pool. The tariff was very affordable and value for money. Expedia's communication with the resort made it an effortless check-in.
Read More
Arben
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everyone was extremely helpful, especially Aryana the housekeeper. He took care of all our needs. The location is amazing
Kenneth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was fantastic. .
Taha
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience.
Read More
Abhishek
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was amazing
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, superb breakfast
Lee
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place for a family with a 7 and 9 year old. Excellent room, club access was great for us. Great beach location
Ryo
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Superb
Derek
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The space was very nice. The property itself was beautiful and made you feel like you were in Bali. The staff were all great as well. My only complaint would be the rooms are very outdated and could use some love. I got the Pirate themed room and it seemed like it hadn’t been used in a while. The room itself was cool but it smelt like it hadn’t been aired out in a while. It smelt like mold and humidity. Everything else was excellent including the food.
Read More
Levi
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

amazing
Anula
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Number of reviews per page
20
40