Grand Inna Medan

Hotels
Preferred Partner
8.1
/10
Very Good
2,574 reviews

What Guests Say About Their Stay

Distance To City Center (73)
Staff Friendliness (66)
Accessibility (54)
Room Space (49)
Timotius B. S.
9.4
/ 10
During my stay here, it felt comfortable and safe. The staff were friendly and the typical Malay Deli nuance is very attached to this hotel. If you want to learn Malay history and culture briefly, it is very suitable to stay at this hotel
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Indah P.
10.0
/ 10
Check in time is fast. We took the royal type, I think it's satisfying. The rooms are spacious, the view is just right facing the Indonesian post. Service is also good, children like to stay here. Next I will come here again.
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chairoenisaq L.
9.7
/ 10
I have often stayed at this hotel, besides the location is very strategic, spacious rooms (156), clean, no problems. The service has now changed very friendly and care, from security to other officers in the hotel. I am recommended for those of you who come to Medan and look for hotels. thanks.
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Hermanto S.
9.4
/ 10
Very strategic location, close to everywhere. Clean and very friendly staffs.
Ferdinan S.
8.8
/ 10
The location of the inn in the heart of the city, making it easier to reach the destination without feeling the congestion, at night easy to find food as opposed to merdeka walk culinary center of Medan city.
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In the Area
See Map
Jalan Balai Kota No.2, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Inna Medan is a hotel in a good neighborhood, which is located at Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Inna Medan

Jalan Balai Kota No.2, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111
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Lobby Grand Inna Medan
Lobby 2 Grand Inna Medan

Discover More About Grand Inna Medan

Location


Grand Inna Medan is a hotel in a good neighborhood, which is located at Medan City Center.

About Grand Inna Medan

Grand Inna Medan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

Whether you are planning an event or other special occasions, Grand Inna Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Inna Medan.

Are you a shopaholic? Staying at Grand Inna Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand Inna Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Inna Medan, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand Inna Medan, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand Inna Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Inna Medan is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Inna Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Inna Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Inna Medan.

All facilities in Grand Inna Medan

Swimming Pool Grand Inna Medan
Swimming Pool
Lobby Grand Inna Medan
Lobby
Exterior Grand Inna Medan
Exterior
Bedroom Grand Inna Medan
Bedroom
In-room Bathroom Grand Inna Medan
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Karaoke
  • Outdoor pool
  • Outdoor saltwater pool
  • Pool sun loungers

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Inna Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

During Ramadhan, suhoor or breakfast will be provided by box.
In an effort to provide better facilities for our guests, please be informed that our hotel swimming pool is currently under renovation until further notice

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Inna Medan
132
Number of floors in Grand Inna Medan
8
Another facilities in Grand Inna Medan
Bellhop, Welcoming drinks, Concierge, Money changer, Front desk

Frequently asked questions about Grand Inna Medan

What are available facilities at Grand Inna Medan?
There are top facilites at Grand Inna Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Medan?
The standard check-in time at Grand Inna Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Inna Medan provide breakfast?
Yes, Grand Inna Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Inna Medan?
Grand Inna Medan has a 4.0-star rating.
How many floors does Grand Inna Medan have?
Grand Inna Medan has 8.
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Grand Inna Medan reviews and ratings

Overall Ratings & Reviews Grand Inna Medan

Traveloka (2,549)
Other sources (25)
8.2
Very Good
From 2,549 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about Grand Inna Medan
All
Distance to City Center (56)
Staff Friendliness (49)
Bedroom (43)
Accessibility (39)
Ambiance (38)
Hotel Area (37)
Room Space (36)
Bathroom (35)
Taste (31)
Surroundings (30)
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Traveller Reviews Grand Inna Medan

Number of reviews per page
20
40
Customer reviews
Liston R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The service is maintained so that customers always want to come back
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The friendliness of the employees of the Grand Inna Hotel
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's possible to stay for a while
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's not bad for an old hotel.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly.. Close to the train station
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hendri b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
nice and clean. the only drawback is the water is not clean
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Mas T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything is ok, my suggestion is that the room should be renovated to make it nicer🙏🙏
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Syafrizal S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable, strategic location
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W***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Located in the center of Medan city with a very strategic location close to the train station, Deli Park Mall, Center Point, Kesawan, Merdeka Square, welcomed by friendly staff and a varied and certainly delicious breakfast, Recommended for those of you who want a staycation or weekend and join CFD
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+2
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
cool, close to the mall, Merdeka Square, easy access, clean and tidy
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Mohammad M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is quite comfortable for its class, centrally located and close to the mosque.
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Rahmadi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean hotel, delicious food and lots of variety, great
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Swimming here requires wearing a swimsuit.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly and the hotel environment is clean, just stop by to find out.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
I judge more on the building and food, from the outside this building is cool, but from the gate it looks like you want to enter the TNI complex using a rope-pulling iron gate, I don't know if this is common or not in Medan, the receptionist is nice, but the appearance of their make-up and clothes is like a budget hotel, the look is less impressive, entering the elevator the buttons are broken and sunken, and the door before entering the elevator is not tight, entering the room has a 90s style atmosphere, the furniture is really old-fashioned, the electrical sockets are completely unreachable for us or the heater, if using a kettle, you have to support it underneath to reach the socket, the food is a bit bland, maybe Jakarta's tongue is not suitable.
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Josua S. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The location is close to Medan train station, there's a swimming pool, and the staff are friendly. However, the building is old, so many parts look outdated and don't feel like a hotel.
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rizkiwulanita b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's just that the WiFi can't be accessed, maybe because the room is downstairs, so the network doesn't reach.
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Halim
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Strategic location, city center, in front of Merdeka Square
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Ainul K. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nagiiihhh siihhh stay here (Grand Inna Medan), comfortable, clean, spacious rooms, in the city center too. Sunday morning CFD just cross to Lap.Merdeka😁
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taufiq i.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
A hotel with the most strategic location in Medan... and the most reasonable price right now... You can jog in the morning at Medan's Merdeka Field. Unfortunately, the room was a bit dirty this time, luckily, the hotel staff quickly cleaned it up.
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40

Ready to make up your mind?

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Exterior 4 Grand Inna Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Inna Medan

Traveloka (2,549)
Other sources (25)
8.2
Very Good
From 2,549 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about Grand Inna Medan
All
Distance to City Center (56)
Staff Friendliness (49)
Bedroom (43)
Accessibility (39)
Ambiance (38)
Hotel Area (37)
Room Space (36)
Bathroom (35)
Taste (31)
Surroundings (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Grand Inna Medan

Number of reviews per page
20
40
Customer reviews
Liston R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The service is maintained so that customers always want to come back
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The friendliness of the employees of the Grand Inna Hotel
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's possible to stay for a while
Translated by Google Icon
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's not bad for an old hotel.
Translated by Google Icon
See original
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly.. Close to the train station
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hendri b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
nice and clean. the only drawback is the water is not clean
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Mas T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything is ok, my suggestion is that the room should be renovated to make it nicer🙏🙏
Translated by Google Icon
See original
Find this review helpful?
Syafrizal S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable, strategic location
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W***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Located in the center of Medan city with a very strategic location close to the train station, Deli Park Mall, Center Point, Kesawan, Merdeka Square, welcomed by friendly staff and a varied and certainly delicious breakfast, Recommended for those of you who want a staycation or weekend and join CFD
Translated by Google Icon
See original
+2
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
cool, close to the mall, Merdeka Square, easy access, clean and tidy
Translated by Google Icon
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Mohammad M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is quite comfortable for its class, centrally located and close to the mosque.
Translated by Google Icon
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Rahmadi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean hotel, delicious food and lots of variety, great
Translated by Google Icon
See original
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Swimming here requires wearing a swimsuit.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly and the hotel environment is clean, just stop by to find out.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
I judge more on the building and food, from the outside this building is cool, but from the gate it looks like you want to enter the TNI complex using a rope-pulling iron gate, I don't know if this is common or not in Medan, the receptionist is nice, but the appearance of their make-up and clothes is like a budget hotel, the look is less impressive, entering the elevator the buttons are broken and sunken, and the door before entering the elevator is not tight, entering the room has a 90s style atmosphere, the furniture is really old-fashioned, the electrical sockets are completely unreachable for us or the heater, if using a kettle, you have to support it underneath to reach the socket, the food is a bit bland, maybe Jakarta's tongue is not suitable.
Read More
Translated by Google Icon
See original
Find this review helpful?
Josua S. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The location is close to Medan train station, there's a swimming pool, and the staff are friendly. However, the building is old, so many parts look outdated and don't feel like a hotel.
Translated by Google Icon
See original
Find this review helpful?
rizkiwulanita b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's just that the WiFi can't be accessed, maybe because the room is downstairs, so the network doesn't reach.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Halim
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Strategic location, city center, in front of Merdeka Square
Translated by Google Icon
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Ainul K. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nagiiihhh siihhh stay here (Grand Inna Medan), comfortable, clean, spacious rooms, in the city center too. Sunday morning CFD just cross to Lap.Merdeka😁
Translated by Google Icon
See original
Find this review helpful?
taufiq i.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
A hotel with the most strategic location in Medan... and the most reasonable price right now... You can jog in the morning at Medan's Merdeka Field. Unfortunately, the room was a bit dirty this time, luckily, the hotel staff quickly cleaned it up.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40