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Grand Inna Samudra Beach
Hotels
Preferred Partner Plus
8.2
/10
Very Good
2,049 reviews
What Guests Say About Their Stay
Staff Friendliness (68)
Ambiance (61)
Hotel Area (59)
Surroundings (56)
Tien S.
8.5
/ 10
Kami sekeluarga baru pertama kali menginap di sini, sangat menyenangkan dan ingin lagi menginap di sini. Staf hotel ramah dan sangat baik. Pengalaman liburan yang sangat memuaskan.
Ria A.
9.4
/ 10
Me and my family enjoy spending weekend here. It probably the best hotel in the area with beautiful sunrise and sunset view. The hotel room is spacious with good air circulation. The staff is very friendly
Rina M.
8.8
/ 10
Nice place,view and good service.
S***n
10.0
/ 10
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
R Hanni A.
9.4
/ 10
It was a truly delightful stay at this hotel. The rooms offer direct views of the beach. Access to the beach is also easy. The kids are hooked on staying here again.
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In the Area
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Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Grand Inna Samudra Beach
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Grand Inna Samudra Beach
Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
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Discover More About Grand Inna Samudra Beach
note: hotel was previously named Inna Samudra Beach
Location
Grand Inna Samudra Beach is a hotel in a good neighborhood, which is located at Pelabuhan Ratu.
About Grand Inna Samudra Beach
Have fun with various entertaining facilities for you and the whole family at Grand Inna Samudra Beach, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Inna Samudra Beach, which you rarely find in other places.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Inna Samudra Beach exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Inna Samudra Beach is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Inna Samudra Beach.
All facilities in Grand Inna Samudra Beach
Bar, Cafe and Lounge
Swimming Pool
Lobby
Exterior
Others
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Cafe
- Set menu dinner
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Tours
- Wedding service
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Swimming pool
Sports and Recreations
- Beach volleyball
- Snorkeling
- Water sport
Things to Do
- Garden
- Karaoke
- Picnic area
Nearby Facilities
- ATM/Banking
- Supermarket
Family-friendly Facilities
- Children pool
Transportation
- Car rental
Business Facilities
- Meeting facilities
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Grand Inna Samudra Beach
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Inna Samudra Beach | 103 |
Number of floors in Grand Inna Samudra Beach | 8 |
Another facilities in Grand Inna Samudra Beach | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked questions about Grand Inna Samudra Beach
What are available facilities at Grand Inna Samudra Beach?
There are top facilites at Grand Inna Samudra Beach such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Samudra Beach?
The standard check-in time at Grand Inna Samudra Beach is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Inna Samudra Beach provide breakfast?
Yes, Grand Inna Samudra Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Inna Samudra Beach?
Grand Inna Samudra Beach has a 4.0-star rating.
How many floors does Grand Inna Samudra Beach have?
Grand Inna Samudra Beach has 8.
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More Reviews from Other Guests in Grand Inna Samudra Beach
Overall Ratings & Reviews Grand Inna Samudra Beach
Traveloka (2,049)
8.2
Very Good
From 2,049 reviews
Provided by travellers on
Cleanliness
8.1
Room Comfort
8.2
Meal
7.9
Location
8.6
Service and Facilites
8.3
People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (69)
Family Friendly (62)
Bedroom (62)
Ambiance (61)
Hotel Area (61)
Variety (60)
Taste (59)
Room Space (58)
Surroundings (56)
Bathroom (53)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Grand Inna Samudra Beach
Number of reviews per page
20
40
Customer reviews
M***M
8.8
/10
Reviewed 4 hour(s) ago
Suitable for holidays with family
See original
Find this review helpful?
Karwina R.
Leisure
10.0
/10
Reviewed 5 day(s) ago
This is my second time staying here...overall very satisfied, the kids are very happy, because the facilities are complete and the view from the room is really amazing☺️ Next time I go to the harbor, I think I'll stay here again🥰
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Accommodation's Reply
21 Nov 2025
Dear Karwina, Thank you for your positive review. We are very glad that you stayed at Grand Inna Samudra Beach Hotel for the second time and that you and your children were satisfied and happy with the complete facilities and beautiful room view. We sincerely hope to welcome you back to Pelabuhan Ratu again and hope to provide you with another pleasant stay experience. Best regards, Grand Inna Samudra Beach Hotel
See original
Dodo k.
10.0
/10
Reviewed 7 day(s) ago
the hotel is quite old, needs rejuvenation
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Mr. Dodo, Thank you very much for your valuable review and suggestions. We appreciate your valuable comments regarding the condition of our hotel and areas for improvement. Your comments are extremely important to our continuous efforts in improving our hotel facilities and enhancing the guest experience. We look forward to welcoming you back to Grand Inasamudera Beach Hotel. We will strive to provide you with an even more satisfying experience during your next stay. Thank you, Grand Inasamudera Beach Hotel.
See original
I***a
Leisure
10.0
/10
Reviewed 1 week(s) ago
The beach atmosphere is pleasant, the rooms are very satisfying with their facilities, and the food is delicious. It's not scary even though it's famous for having Nyi Roro Kidul's room. The holiday was happy.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you enjoyed our pleasant beachfront atmosphere, comfortable room facilities and delicious food. We are also very glad that you had a pleasant and memorable stay at our hotel. We look forward to welcoming you back to Grand Inasamudera Beach Hotel again. Thank you, Grand Inasamudera Beach Hotel.
See original
D***i
Leisure
8.5
/10
Reviewed 2 week(s) ago
Comfortable, complete facilities, very suitable for holidays with family
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you felt comfortable and satisfied with all the amenities we provided, which will make your family vacation even more perfect. We sincerely hope to welcome you to Grand Inna Samutra Beach Hotel in the near future. Best regards, Grand Inna Samutra Beach Hotel
See original
Virda E.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful, the room is clean and comfortable, the view is beautiful, you can catch the sunset and sunrise, the beach is clean, the breakfast is delicious and there are many choices.
If I vacation in Pelabuhan Ratu again, I will definitely stay here.
See original
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Virda, Thank you for your warm review. We are so glad you enjoyed our warm welcome and attentive service, our clean and comfortable rooms, our beautiful sunrise and sunset views, our clean beach, and our varied breakfast options. We look forward to welcoming you back to Puerto Latour again. We are sure you will have a wonderful time, and all our staff look forward to welcoming you back again. Thank you, Grand Inna Samudera Beach Hotel.
See original
neni n.
9.7
/10
Reviewed 4 week(s) ago
really enjoy the great time here with my family, had connecting rooms which is nice, so much space in the room and balcony, the beach is just right in front of the Hotel, the breakfast menu were so variative, and i was impressed that the restaurant provided the Beras Kencur and Kunyit ( which is Indonesia traditional herbal drinks). Definitely will be back here with family for vacation in Pelabuan Ratu..
Great Job for all the staff, very friendly and attentive,
Also the live band Soundaru, their music and voices are so good and very nice to hear,. very entertaining..
The best is the SUNSET TIME, please never miss this sunset time.. we were so lucky when we were there to see that georgeous view..
Read More
+5
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Ms. Neni, Thank you for your positive review. We are very glad that you and your family enjoyed our comfortable room, the beautiful beach in front of our hotel, the varied breakfast including traditional Beras Kencur and Kunyit drinks, and the live performance by the Soundaru band. We are very glad that you enjoyed the beautiful sunset. Positive reviews like these are a great motivation for all our team to continue providing pleasant guest experiences. We look forward to welcoming you to Pelabuhan Ratu again. Best regards, Grand Inna Samudra Beach Hotel
See original
ST
Salsabila T. a.
10.0
/10
Reviewed 4 week(s) ago
Thank God, I was very satisfied staying here. The view is top-notch! The facilities are complete, so I never get bored here. I hope I can stay here again! The staff are all really friendly!
See original
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Ms. Salsabila, Thank you for your warm review. We are so glad that you were impressed with the beautiful scenery, excellent facilities and friendly service of our staff. We look forward to welcoming you back again soon. Hope you had a wonderful stay. Thank you, Grand Inasamudera Beach Hotel.
See original
a***s
10.0
/10
Reviewed 5 week(s) ago
Cool, beautiful, interesting and amazing hotel.
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted that you enjoyed our hotel. It is beautiful, charming and impressive. Reviews like these are very encouraging and encourage our team to continue providing pleasant stay experiences. We sincerely hope to welcome you back to Grand Inna Samutra Beach Hotel. Best regards, Grand Inna Samutra Beach Hotel
See original
Elang H.
Staycation
10.0
/10
Reviewed 7 week(s) ago
It's my favorite place, I will always come here
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Elang,
Thank you for your kind words. We are delighted to hear that Grand Inna Samudra Beach Hotel is your favorite place, and we look forward to welcoming you back for many more enjoyable stays.
Warm Regards,
Grand Inna Samudra Beach Hotel
S***n
Staycation
10.0
/10
Reviewed 7 week(s) ago
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to hear that you were impressed with our service, friendly staff, clean beach and comfortable family vacation. We hope that your next visit will be even more enjoyable. Best regards, Grand Inna Samudra Beach Hotel
See original
y***a
9.7
/10
Reviewed 7 week(s) ago
Direct access to the beach
Great
Strategic location
Food is quite varied and tastes good
Clean, comfortable hotel, not scary
See original
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your short review. We are very glad that you enjoyed our hotel's convenient location and direct beach access. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samut Beach Hotel
See original
JC
Jake C.
Leisure
5.0
/10
Reviewed 8 week(s) ago
This is a nice location the actual hotel is dated for the price. Also I got shigella from this hotel I was in the hospital for a day and missed work for a week, and my wife also was very ill for many days because of this places food. I’m very disappointed as this was our honeymoon and me and my wife were both very ill
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Jake,
We are very concerned to hear about your experience and sincerely apologize for the serious issues you and your wife encountered during your stay. Guest safety and satisfaction are our top priorities, and we deeply regret that your honeymoon was affected in this way.
We take your feedback regarding food safety extremely seriously and will investigate this matter thoroughly to prevent any recurrence. Please know that your comments have been immediately escalated to our management team.
We truly regret the distress this caused and hope you might give us an opportunity to restore your confidence in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
R
Rohmatullah
Leisure
10.0
/10
Reviewed 9 week(s) ago
Check in at Samudra Ina, check out life's problems ✌️🌴 #SantuyModeOn
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Rohmatullah, thank you for your brief review. We're glad you enjoyed your stay at the Grand Inna Samudra Beach Hotel. We hope your next visit will be even more enjoyable and convenient. Thank you. Grand Inna Samudra Beach Hotel
See original
Verified Traveler
Leisure
8.7
/10
Reviewed 9 week(s) ago
hotel is quite clean
the taste of breakfast food is not good
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We are very glad that you were satisfied with our hotel and we will take your feedback on the breakfast quality into consideration to improve your stay. Best regards, Grand Inna Samutra Beach Hotel
See original
BI
Bp Indra
Leisure
9.7
/10
Reviewed 10 week(s) ago
A beautiful situation for swimming activities at the hotel or beach, or just hanging out in a cafe while looking at the sea...
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the beautiful atmosphere, swimming at the hotel or beach, and relaxing at the cafe with a sea view. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samutra Beach Hotel
See original
G***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
The best hotel in the Pelabuhan Ratu area, the staff are friendly, and make things very easy for customers there. Good job Grand Inna
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for your excellent review. We are delighted to hear that you were satisfied with our service, especially the friendliness of our staff and the convenience we provide to our guests. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Grand Inna Samudra Beach Hotel
See original
MY
Media Y. K.
Leisure
9.4
/10
Reviewed 11 week(s) ago
This hotel is older than me...however staying in this hotel is worth in every penny since the view and location is amazing.
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Ms. Media,
Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the experience worthwhile, especially with our beautiful views and amazing location.
We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.
Warm Regards,
Grand Inna Samudra Beach Hotel
T***o
8.3
/10
Reviewed 11 week(s) ago
very haunted
spooky place
strange noises and smells
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Mr./Ms.,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the discomfort you felt during your stay.
Please be assured that we take your comments very seriously and will look into this matter immediately to ensure a more comfortable and pleasant environment for our guests.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
sr
sinta r.
Staycation
10.0
/10
Reviewed 11 week(s) ago
In short, staying here makes you feel at home, you don't want to go home 🫶
See original
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Accommodation's Reply
10 Sep 2025
Dear Ms. Sinta, Thank you for your warm review. We are very happy to hear that your stay was so enjoyable that you didn't want to leave. 🫶 We hope to welcome you back to enjoy another memorable moment at our hotel. Warm Regards, Grand Inna Samudra Beach Hotel
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grand Inna Samudra Beach
Traveloka (2,049)
8.2
Very Good
From 2,049 reviews
Provided by travellers on
Cleanliness
8.1
Room Comfort
8.2
Meal
7.9
Location
8.6
Service and Facilites
8.3
People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (69)
Family Friendly (62)
Bedroom (62)
Ambiance (61)
Hotel Area (61)
Variety (60)
Taste (59)
Room Space (58)
Surroundings (56)
Bathroom (53)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Grand Inna Samudra Beach
Number of reviews per page
20
40
Customer reviews
M***M
8.8
/10
Reviewed 4 hour(s) ago
Suitable for holidays with family
See original
Find this review helpful?
Karwina R.
Leisure
10.0
/10
Reviewed 5 day(s) ago
This is my second time staying here...overall very satisfied, the kids are very happy, because the facilities are complete and the view from the room is really amazing☺️ Next time I go to the harbor, I think I'll stay here again🥰
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Karwina, Thank you for your positive review. We are very glad that you stayed at Grand Inna Samudra Beach Hotel for the second time and that you and your children were satisfied and happy with the complete facilities and beautiful room view. We sincerely hope to welcome you back to Pelabuhan Ratu again and hope to provide you with another pleasant stay experience. Best regards, Grand Inna Samudra Beach Hotel
See original
Dodo k.
10.0
/10
Reviewed 7 day(s) ago
the hotel is quite old, needs rejuvenation
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Mr. Dodo, Thank you very much for your valuable review and suggestions. We appreciate your valuable comments regarding the condition of our hotel and areas for improvement. Your comments are extremely important to our continuous efforts in improving our hotel facilities and enhancing the guest experience. We look forward to welcoming you back to Grand Inasamudera Beach Hotel. We will strive to provide you with an even more satisfying experience during your next stay. Thank you, Grand Inasamudera Beach Hotel.
See original
I***a
Leisure
10.0
/10
Reviewed 1 week(s) ago
The beach atmosphere is pleasant, the rooms are very satisfying with their facilities, and the food is delicious. It's not scary even though it's famous for having Nyi Roro Kidul's room. The holiday was happy.
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you enjoyed our pleasant beachfront atmosphere, comfortable room facilities and delicious food. We are also very glad that you had a pleasant and memorable stay at our hotel. We look forward to welcoming you back to Grand Inasamudera Beach Hotel again. Thank you, Grand Inasamudera Beach Hotel.
See original
D***i
Leisure
8.5
/10
Reviewed 2 week(s) ago
Comfortable, complete facilities, very suitable for holidays with family
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you felt comfortable and satisfied with all the amenities we provided, which will make your family vacation even more perfect. We sincerely hope to welcome you to Grand Inna Samutra Beach Hotel in the near future. Best regards, Grand Inna Samutra Beach Hotel
See original
Virda E.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful, the room is clean and comfortable, the view is beautiful, you can catch the sunset and sunrise, the beach is clean, the breakfast is delicious and there are many choices.
If I vacation in Pelabuhan Ratu again, I will definitely stay here.
See original
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Virda, Thank you for your warm review. We are so glad you enjoyed our warm welcome and attentive service, our clean and comfortable rooms, our beautiful sunrise and sunset views, our clean beach, and our varied breakfast options. We look forward to welcoming you back to Puerto Latour again. We are sure you will have a wonderful time, and all our staff look forward to welcoming you back again. Thank you, Grand Inna Samudera Beach Hotel.
See original
neni n.
9.7
/10
Reviewed 4 week(s) ago
really enjoy the great time here with my family, had connecting rooms which is nice, so much space in the room and balcony, the beach is just right in front of the Hotel, the breakfast menu were so variative, and i was impressed that the restaurant provided the Beras Kencur and Kunyit ( which is Indonesia traditional herbal drinks). Definitely will be back here with family for vacation in Pelabuan Ratu..
Great Job for all the staff, very friendly and attentive,
Also the live band Soundaru, their music and voices are so good and very nice to hear,. very entertaining..
The best is the SUNSET TIME, please never miss this sunset time.. we were so lucky when we were there to see that georgeous view..
Read More
+5
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Ms. Neni, Thank you for your positive review. We are very glad that you and your family enjoyed our comfortable room, the beautiful beach in front of our hotel, the varied breakfast including traditional Beras Kencur and Kunyit drinks, and the live performance by the Soundaru band. We are very glad that you enjoyed the beautiful sunset. Positive reviews like these are a great motivation for all our team to continue providing pleasant guest experiences. We look forward to welcoming you to Pelabuhan Ratu again. Best regards, Grand Inna Samudra Beach Hotel
See original
ST
Salsabila T. a.
10.0
/10
Reviewed 4 week(s) ago
Thank God, I was very satisfied staying here. The view is top-notch! The facilities are complete, so I never get bored here. I hope I can stay here again! The staff are all really friendly!
See original
1 people find it helpful
Accommodation's Reply
21 Nov 2025
Dear Ms. Salsabila, Thank you for your warm review. We are so glad that you were impressed with the beautiful scenery, excellent facilities and friendly service of our staff. We look forward to welcoming you back again soon. Hope you had a wonderful stay. Thank you, Grand Inasamudera Beach Hotel.
See original
a***s
10.0
/10
Reviewed 5 week(s) ago
Cool, beautiful, interesting and amazing hotel.
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted that you enjoyed our hotel. It is beautiful, charming and impressive. Reviews like these are very encouraging and encourage our team to continue providing pleasant stay experiences. We sincerely hope to welcome you back to Grand Inna Samutra Beach Hotel. Best regards, Grand Inna Samutra Beach Hotel
See original
Elang H.
Staycation
10.0
/10
Reviewed 7 week(s) ago
It's my favorite place, I will always come here
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Elang,
Thank you for your kind words. We are delighted to hear that Grand Inna Samudra Beach Hotel is your favorite place, and we look forward to welcoming you back for many more enjoyable stays.
Warm Regards,
Grand Inna Samudra Beach Hotel
S***n
Staycation
10.0
/10
Reviewed 7 week(s) ago
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to hear that you were impressed with our service, friendly staff, clean beach and comfortable family vacation. We hope that your next visit will be even more enjoyable. Best regards, Grand Inna Samudra Beach Hotel
See original
y***a
9.7
/10
Reviewed 7 week(s) ago
Direct access to the beach
Great
Strategic location
Food is quite varied and tastes good
Clean, comfortable hotel, not scary
See original
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your short review. We are very glad that you enjoyed our hotel's convenient location and direct beach access. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samut Beach Hotel
See original
JC
Jake C.
Leisure
5.0
/10
Reviewed 8 week(s) ago
This is a nice location the actual hotel is dated for the price. Also I got shigella from this hotel I was in the hospital for a day and missed work for a week, and my wife also was very ill for many days because of this places food. I’m very disappointed as this was our honeymoon and me and my wife were both very ill
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Jake,
We are very concerned to hear about your experience and sincerely apologize for the serious issues you and your wife encountered during your stay. Guest safety and satisfaction are our top priorities, and we deeply regret that your honeymoon was affected in this way.
We take your feedback regarding food safety extremely seriously and will investigate this matter thoroughly to prevent any recurrence. Please know that your comments have been immediately escalated to our management team.
We truly regret the distress this caused and hope you might give us an opportunity to restore your confidence in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
R
Rohmatullah
Leisure
10.0
/10
Reviewed 9 week(s) ago
Check in at Samudra Ina, check out life's problems ✌️🌴 #SantuyModeOn
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Rohmatullah, thank you for your brief review. We're glad you enjoyed your stay at the Grand Inna Samudra Beach Hotel. We hope your next visit will be even more enjoyable and convenient. Thank you. Grand Inna Samudra Beach Hotel
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Verified Traveler
Leisure
8.7
/10
Reviewed 9 week(s) ago
hotel is quite clean
the taste of breakfast food is not good
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We are very glad that you were satisfied with our hotel and we will take your feedback on the breakfast quality into consideration to improve your stay. Best regards, Grand Inna Samutra Beach Hotel
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BI
Bp Indra
Leisure
9.7
/10
Reviewed 10 week(s) ago
A beautiful situation for swimming activities at the hotel or beach, or just hanging out in a cafe while looking at the sea...
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the beautiful atmosphere, swimming at the hotel or beach, and relaxing at the cafe with a sea view. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samutra Beach Hotel
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G***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
The best hotel in the Pelabuhan Ratu area, the staff are friendly, and make things very easy for customers there. Good job Grand Inna
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for your excellent review. We are delighted to hear that you were satisfied with our service, especially the friendliness of our staff and the convenience we provide to our guests. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Grand Inna Samudra Beach Hotel
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MY
Media Y. K.
Leisure
9.4
/10
Reviewed 11 week(s) ago
This hotel is older than me...however staying in this hotel is worth in every penny since the view and location is amazing.
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Ms. Media,
Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the experience worthwhile, especially with our beautiful views and amazing location.
We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.
Warm Regards,
Grand Inna Samudra Beach Hotel
T***o
8.3
/10
Reviewed 11 week(s) ago
very haunted
spooky place
strange noises and smells
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Accommodation's Reply
10 Sep 2025
Dear Mr./Ms.,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the discomfort you felt during your stay.
Please be assured that we take your comments very seriously and will look into this matter immediately to ensure a more comfortable and pleasant environment for our guests.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
sr
sinta r.
Staycation
10.0
/10
Reviewed 11 week(s) ago
In short, staying here makes you feel at home, you don't want to go home 🫶
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Accommodation's Reply
10 Sep 2025
Dear Ms. Sinta, Thank you for your warm review. We are very happy to hear that your stay was so enjoyable that you didn't want to leave. 🫶 We hope to welcome you back to enjoy another memorable moment at our hotel. Warm Regards, Grand Inna Samudra Beach Hotel
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