Grand Mercure Bali Seminyak

Dear Mr. Muhammad Catur Rahman Priyohutomo, Thank you for taking the time to tell us about your experience at the Grand Mercure Bali Seminyak. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andinni Echi. Guest Experience Executive.

Dear Ibu Prima Putri Ratnasari, Om Swastyastu. First of all, we want to thank you for choosing Grand Mercure Bali Seminyak for your accommodation in Bali. Thank you for gave us your feedback accordingly to your stay. I would like to sincere apology that our services didn't meet your expectation. We do apologize at the time you book the room, we have problem with central reservation system that made the check in process not smooth. I hope we can serve again in the future with the best way and give you more our best services. Best regards, Mathias Rompas. Front Office Manager.

Dear Mr. Junaidi Abdillah, Warm greetings from Grand Mercure Bali Seminyak! We very much appreciate your comments regarding your visit to Grand Mercure Bali Seminyak. It is very nice for us to receive your positive review. We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Thank You. Regards, Andinni Echi. Guest Experience Executive.

Dear Mr. Jason Jeremy. Uncle Swastyastu. Warm greetings from Grand Mercure Bali Seminyak. Thank you for giving a very good rating for Grand Mercure Bali Seminyak. We look forward to welcoming you back to our hotel! Sincerely, Mathias Rompas. Front Office Manager.

Dear Princess Maulidya Rahmani, Uncle Swastyastu. Warm greetings from Grand Mercure Bali Seminyak! I am very happy to read that every experience from the room is comfortable, tasty and strategic. Serving our guests with great passion and care is one thing we really love at Grand Mercure Bali Seminyak and words of appreciation like that motivate the team even further. We apologize for the lack of variety regarding our breakfast so that it did not meet your expectations from Grand Mercure Bali Seminyak. I really hope that you will have the opportunity to come back and visit us again. Sincerely, Mathias Rompas. Front Office Manager.

Dear Mr/Ms Fanny. Uncle Swastyastu. Warm greetings from Grand Mercure Bali Seminyak. Thank you for giving a very good rating for Grand Mercure Bali Seminyak. We look forward to welcoming you back to our hotel! Sincerely, Mathias Rompas. Front Office Manager.