Helios Hotel Malang

Hotels
8.2
/10
Very Good
1,375 reviews

What Guests Say About Their Stay

Distance To City Center (29)
Staff Friendliness (24)
Accessibility (22)
Surroundings (21)

Nurul I.

9.4
/ 10
Staying here is very comfortable and not noisy, the staff is responsive and friendly, there are lots of facilities, the standard rooms have very comfortable mattresses.
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Suluh N.

9.1
/ 10
The hotel location is very strategic, in the city of Malang. The rooms are spacious and clean, the facilities are complete and are ready when we check-in. Friendly staff. Room rate is very reasonable, recommended and next time stay again ah.
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kristia k.

9.4
/ 10
Quiet hotel, super strategic can walk from the station. all the officers are very friendly, there is free coffee and tea 24 hours.
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sign s.

8.8
/ 10
Good, friendly, clean place.
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Antonius T. P.

9.7
/ 10
Comfortable due to excellent service.
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In the Area
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Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Helios Hotel Helios Hotel Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Helios Hotel Malang

Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Helios Hotel Malang
Exterior 2 Helios Hotel Malang

Discover More About Helios Hotel Malang

Discover the Charm of Helios Hotel Malang

Welcome to Helios Hotel Malang, your perfect gateway to the vibrant heart of Jawa Timur, Indonesia. Nestled in a prime location, Helios Hotel Malang offers a blend of comfort, convenience, and authentic local charm, making it an ideal choice for both leisure and business travellers. Whether you're exploring the rich cultural tapestry of Malang or seeking a relaxing retreat, our hotel provides a warm and inviting atmosphere, reminiscent of genuine Aussie hospitality. Room rates at Helios Hotel Malang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Helios Hotel Malang Location

Helios Hotel Malang is strategically situated in the bustling **Klojen** district, putting you right in the centre of Malang's dynamic energy. Located just approximately 1 kilometre from the city centre, you'll find yourself immersed in the local pulse with ease. The nearest major transport hub, Malang Kota Lama Station, is a mere 2 kilometres away, ensuring seamless connectivity. The atmosphere here is one of vibrant urban life, with a close proximity to a lively café culture and bustling weekend markets, perfect for soaking up the local flavour. Imagine stepping out and being just a short stroll from unique boutiques, historical sites, and the general buzz of a city that truly comes alive.

Helios Hotel Malang Facilities & Services

Facilities for guests at Helios Hotel Malang are designed to ensure a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • Swimming Pool:

    Take a refreshing dip in our inviting outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. No additional fees apply.
  • Fitness Centre:

    Maintain your workout routine at our well-equipped fitness centre. Available for guests from 6:00 AM to 9:00 PM. Complimentary for all guests.
  • On-site Parking:

    Secure on-site parking is available for guests travelling by car. Complimentary for all guests.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any queries or requests.
  • Room Service:

    Enjoy a selection of dishes from our menu delivered directly to your room. Available from 7:00 AM to 10:00 PM.

Helios Hotel Malang Room Types

Discover a variety of comfortable accommodations with our diverse room types of Helios Hotel Malang. Each room is thoughtfully designed to provide a relaxing sanctuary after a day of adventure.
  • Deluxe Room:

    Offering a comfortable space with a city view. These are strictly non-smoking rooms and feature a bathtub for your relaxation.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms also provide a city view and include a bathtub. Strictly non-smoking.
  • Suite:

    Our premium offering, the Suite provides ample space, a city view, and a luxurious bathtub. Strictly non-smoking.
Please note that all rooms at Helios Hotel Malang are strictly non-smoking. We do not currently offer pet-friendly rooms.

Helios Hotel Malang Dining & Restaurants

Indulge your taste buds at Helios Hotel Malang, where culinary delights await. Our on-site dining options are crafted to offer a memorable gastronomic experience.
  • Helios Restaurant:

    Start your day with our artisanal breakfast buffet, featuring a wide array of local and international dishes. For lunch and dinner, enjoy a selection of Indonesian specialties and international favourites. Estimated price per person for lunch/dinner: AUD $15 - $30. Operating hours: 6:30 AM - 10:00 PM daily.
  • Lobby Lounge:

    A relaxed setting for a coffee, light snack, or evening drink. Perfect for casual meetings or unwinding. Estimated price for coffee/tea: AUD $3 - $5. Operating hours: 9:00 AM - 9:00 PM daily.

Helios Hotel Malang Nearby Attractions and Activities

Malang is a city rich in culture and natural beauty, offering a plethora of attractions for every traveller. Here are some must-visit spots near Helios Hotel Malang:
  • Jalan Ijen:

    Explore this iconic boulevard known for its colonial-era architecture and lush greenery, offering a glimpse into Malang's past.
  • Alun-Alun Kota Malang:

    The central city square, a vibrant hub for locals and visitors alike, surrounded by historical buildings and bustling markets.
  • Taman Rekreasi Kota Malang (TRK):

    A popular recreational park offering various attractions and activities for families.
  • Museum Angkut:

    An innovative transportation museum showcasing a diverse collection of vintage vehicles and transportation modes.
  • Pasar Besar Malang:

    Immerse yourself in the local culture at this traditional market, where you can find everything from fresh produce to local handicrafts.
If you are looking for other activities around Helios Hotel Malang, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Helios Hotel Malang from the Airport

Getting to Helios Hotel Malang from Abdul Rachman Saleh Airport (MLG) is straightforward, with several convenient options available. We are committed to ensuring your journey is as smooth as possible, offering excellent airport transfer service of Helios Hotel Malang.
  • Hotel Private Transfer:

    For ultimate convenience, you can arrange a private airport transfer directly through Helios Hotel Malang. Our staff will meet you at the arrivals gate and assist you with your luggage. Estimated cost: AUD $25 - $40, depending on vehicle type. Please book in advance.
  • Taxi:

    Metered airport taxis are readily available outside the arrival terminals. The journey to Helios Hotel Malang typically takes around 45-60 minutes, depending on traffic. Estimated cost: AUD $15 - $25.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via your smartphone. This is often a cost-effective and convenient option. Estimated cost: AUD $12 - $20.
For more information on getting around, explore various airport transfer services.

Summary of Why You Should Choose to Stay at Helios Hotel Malang

When planning your trip to Jawa Timur, choosing Helios Hotel Malang ensures a memorable and comfortable experience. Our prime location, excellent facilities, and warm hospitality make us a standout choice.
  • Prime Location:

    Situated in the heart of Malang, offering easy access to attractions and city life.
  • Comfortable Rooms:

    A range of well-appointed rooms designed for relaxation and convenience.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness centre, and complimentary Wi-Fi.
  • Friendly Service:

    Our dedicated staff are always ready to assist you with a smile.
  • Great Value:

    Competitive pricing and special offers make your stay affordable.
Discover room availability at Helios Hotel Malang and start planning your getaway. For the best rates and a seamless booking process, we recommend Booking Helios Hotel Malang through Traveloka. You can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Helios Hotel Malang

Bar, Cafe and Lounge Helios Hotel Malang
Bar, Cafe and Lounge
Common Space Helios Hotel Malang
Common Space
Lobby Helios Hotel Malang
Lobby
Exterior Helios Hotel Malang
Exterior
Bedroom Helios Hotel Malang
Bedroom

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • WiFi in public area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Food and Drinks

  • Restaurant with AC

Accommodation Policy & General Information in Helios Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Helios Hotel Malang
36
Number of floors in Helios Hotel Malang
4
Another facilities in Helios Hotel Malang
24-hour Receptionist, 24-hour security, Late Check-out, Laundry service, Multilingual staff

Frequently asked questions about Helios Hotel Malang

What are available facilities at Helios Hotel Malang?
There are top facilites at Helios Hotel Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helios Hotel Malang?
The standard check-in time at Helios Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Helios Hotel Malang?
Helios Hotel Malang has a 2.0-star rating.
How many floors does Helios Hotel Malang have?
Helios Hotel Malang has 4.
How many rooms are available at Helios Hotel Malang?
Helios Hotel Malang has 36.
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Helios Hotel Malang reviews and ratings

8.2
Very Good
From 1,375 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Helios Hotel Malang
All
Distance to City Center (23)
Accessibility (22)
Bathroom (20)
Staff Friendliness (19)
Bedroom (19)
Surroundings (18)
Ambiance (18)
Family Friendly (15)
Hotel Area (14)
Room Space (13)
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Traveller Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Around the hotel there are many culinary hits in Malang City.
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a***t
icon-Leisure
Leisure
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8.6
/10
Reviewed 4 week(s) ago
There was only one power outlet available for charging phones, even though the room was designed for three people, so the TV had to be unplugged to allow for two people to charge their phones simultaneously. The white towels and bedcover were a bit dull, making them look less than clean even after washing. They should be replaced permanently.
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Angga S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice place, near Malang city hall square, near the market... Awesome!
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Love this place and it's fun
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1 people find it helpful
R***d
icon-Staycation
Staycation
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8.2
/10
Reviewed 18 week(s) ago
It's also nice to stay here, I like the surrounding atmosphere.
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Fransiska A. S.
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8.7
/10
Reviewed 28 week(s) ago
Strategic location and easy access. The downsides are cleanliness in the room (there are insects like ants and small cockroaches) and bathroom (the water is somehow blackish).
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4 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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Joyce D.
icon-Leisure
Leisure
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8.2
/10
Reviewed 31 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
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Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 50 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 51 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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Danny U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 52 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Number of reviews per page
20
40

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Bedroom 4 Helios Hotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,375 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Helios Hotel Malang
All
Distance to City Center (23)
Accessibility (22)
Bathroom (20)
Staff Friendliness (19)
Bedroom (19)
Surroundings (18)
Ambiance (18)
Family Friendly (15)
Hotel Area (14)
Room Space (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Around the hotel there are many culinary hits in Malang City.
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Find this review helpful?
a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
There was only one power outlet available for charging phones, even though the room was designed for three people, so the TV had to be unplugged to allow for two people to charge their phones simultaneously. The white towels and bedcover were a bit dull, making them look less than clean even after washing. They should be replaced permanently.
Read More
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Angga S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice place, near Malang city hall square, near the market... Awesome!
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Love this place and it's fun
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1 people find it helpful
R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
It's also nice to stay here, I like the surrounding atmosphere.
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Fransiska A. S.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 28 week(s) ago
Strategic location and easy access. The downsides are cleanliness in the room (there are insects like ants and small cockroaches) and bathroom (the water is somehow blackish).
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4 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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Joyce D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
icon-Leisure
Leisure
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8.5
/10
Reviewed 49 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
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6.4
/10
Reviewed 50 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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V***r
icon-Business
Business
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5.8
/10
Reviewed 51 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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Danny U.
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Leisure
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8.8
/10
Reviewed 52 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
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Transit
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8.5
/10
Reviewed 53 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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