Helios Hotel Malang

Hotels
8.2
/10
Very Good
1,375 reviews

What Guests Say About Their Stay

Distance To City Center (29)
Staff Friendliness (24)
Accessibility (22)
Surroundings (21)

Nurul I.

9.4
/ 10
Staying here is very comfortable and not noisy, the staff is responsive and friendly, there are lots of facilities, the standard rooms have very comfortable mattresses.
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Suluh N.

9.1
/ 10
The hotel location is very strategic, in the city of Malang. The rooms are spacious and clean, the facilities are complete and are ready when we check-in. Friendly staff. Room rate is very reasonable, recommended and next time stay again ah.
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kristia k.

9.4
/ 10
Quiet hotel, super strategic can walk from the station. all the officers are very friendly, there is free coffee and tea 24 hours.
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sign s.

8.8
/ 10
Good, friendly, clean place.
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Antonius T. P.

9.7
/ 10
Comfortable due to excellent service.
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In the Area
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Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Helios Hotel Helios Hotel Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Helios Hotel Malang

Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Helios Hotel Malang
Exterior 2 Helios Hotel Malang

Discover More About Helios Hotel Malang

Discover the Charm of Helios Hotel Malang

Welcome to Helios Hotel Malang, your premier destination for an unforgettable stay in the heart of Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Helios Hotel Malang is designed to be your home away from home, providing a tranquil retreat amidst the vibrant energy of Malang. Room rates at Helios Hotel Malang start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Helios Hotel Malang Location

Nestled in the vibrant city of Malang, Helios Hotel Malang is strategically situated in the {localAddressString}. This prime location places you just a short distance from the bustling city center, making it incredibly convenient to explore all that Malang has to offer. You'll find yourself within easy reach of major transportation hubs and key attractions, ensuring a seamless travel experience. The atmosphere surrounding Helios Hotel Malang is one of relaxed sophistication, offering a peaceful sanctuary while keeping you connected to the city's pulse. Whether you prefer to be close to lively local markets or seek a quiet street for a restful stay, our location provides the best of both worlds.

Helios Hotel Malang Facilities & Services

Facilities for guests at Helios Hotel Malang are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need, ensuring a memorable experience for all our visitors.
  • Swimming Pool:

    Take a refreshing dip in our sparkling swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Available 24/7 for guests.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 10:00 PM.
  • Bar:

    Relax with a refreshing drink at our cozy bar, the perfect spot to unwind. Open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we offer fully equipped meeting rooms to host your corporate events. Please inquire at the front desk for rates and availability.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Concierge Services:

    Let our knowledgeable concierge help you plan your excursions and make reservations.
  • Laundry Service:

    Keep your wardrobe fresh with our convenient laundry and dry-cleaning services. Fees apply.
  • Parking:

    Ample free parking space is available for guests who are traveling by car.

Helios Hotel Malang Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Helios Hotel Malang. Each room is thoughtfully appointed to provide a comfortable and relaxing environment.
  • Standard Room:

    A cozy and well-appointed room offering a comfortable stay. Available with a City View. Non-smoking rooms are available upon request.
  • Deluxe Room:

    Enjoy enhanced comfort and space in our Deluxe Rooms. Some rooms feature a bathtub for added relaxation. Available with a City View. Smoking and non-smoking options are available.
  • Executive Suite:

    Experience luxury and sophistication in our spacious Executive Suites, perfect for discerning travelers. These suites often include a separate living area and a bathtub. Available with a City View.
  • Family Room:

    Ideal for families or groups, our Family Rooms offer ample space and comfortable bedding arrangements. Available with a City View.
We do not currently offer pet-friendly rooms.

Helios Hotel Malang Dining & Restaurants

Indulge your taste buds at Helios Hotel Malang, where culinary delights await. Our dining venues offer a gastronomic journey that celebrates both local flavors and international favorites.
  • The Sunrise Cafe:

    Start your day with a delightful breakfast buffet featuring a wide array of Indonesian and Western dishes. Estimated price per person: PHP 450. Operating hours: 6:00 AM - 10:00 AM.
  • The Heritage Grill:

    Experience authentic Indonesian cuisine with a modern twist at our signature restaurant. Enjoy a selection of local specialties prepared with the freshest ingredients. Estimated price per person: PHP 800. Operating hours: 12:00 PM - 10:00 PM.
  • The Sky Lounge:

    Unwind with a panoramic view of the city at our rooftop bar. Enjoy expertly crafted cocktails, fine wines, and light snacks. Estimated price per person: PHP 600. Operating hours: 5:00 PM - 11:00 PM.

Helios Hotel Malang Nearby Attractions and Activities

Explore the vibrant surroundings of Helios Hotel Malang and discover the rich culture and natural beauty of the region. Here are some of the must-visit spots:
  • Taman Rekreasi Selecta:

    A popular amusement park offering a variety of rides and attractions for all ages, set amidst beautiful gardens.
  • Jatim Park 1 & 2:

    These expansive theme parks offer a mix of educational exhibits, thrilling rides, and animal encounters, making them perfect for family outings.
  • Museum Angkut:

    An innovative transportation museum showcasing a diverse collection of vintage vehicles and transportation modes from around the world.
  • Alun-Alun Kota Malang:

    The central city square, a lively hub where you can experience local life, enjoy street food, and visit historical landmarks.
  • Batu Night Spectacular (BNS):

    A dazzling night park filled with illuminated attractions, games, and food stalls, offering a magical evening experience.
If you are looking for other activities around Helios Hotel Malang, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Helios Hotel Malang from the Airport

Navigating your journey to Helios Hotel Malang is made easy with several transportation options available. Understanding how to get to Helios Hotel Malang from the airport ensures a smooth start to your trip.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This service can be arranged in advance through our concierge. Estimated price: PHP 1,500 - PHP 2,000.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated price: PHP 800 - PHP 1,200, depending on traffic.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service from the designated pick-up points at the airport. Estimated price: PHP 700 - PHP 1,000.
  • Public Transportation:

    While less direct, local buses and shuttles can be used to reach the city center, from where you can take a short taxi or ride-hailing service to the hotel. This is the most budget-friendly option. Estimated price: PHP 100 - PHP 300.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Helios Hotel Malang

Choosing Helios Hotel Malang means opting for a memorable and comfortable experience in Jawa Timur. We are dedicated to providing exceptional service and ensuring your stay is as pleasant as possible.
  • Prime Location:

    Conveniently situated to explore the best of Malang.
  • Comfortable Accommodations:

    A range of well-appointed rooms to suit every traveler.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and dining options.
  • Warm Hospitality:

    Our friendly staff are committed to making your stay enjoyable.
  • Value for Money:

    Competitive rates and special offers available.
Discover the best deals and check

Room availability at Helios Hotel Malang

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All facilities in Helios Hotel Malang

Bar, Cafe and Lounge Helios Hotel Malang
Bar, Cafe and Lounge
Common Space Helios Hotel Malang
Common Space
Lobby Helios Hotel Malang
Lobby
Exterior Helios Hotel Malang
Exterior
Bedroom Helios Hotel Malang
Bedroom

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • WiFi in public area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Food and Drinks

  • Restaurant with AC

Accommodation Policy & General Information in Helios Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Helios Hotel Malang
36
Number of floors in Helios Hotel Malang
4
Another facilities in Helios Hotel Malang
24-hour Receptionist, 24-hour security, Late Check-out, Laundry service, Multilingual staff

Frequently asked question in Helios Hotel Malang

What are available facilities at Helios Hotel Malang?
There are top facilites at Helios Hotel Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helios Hotel Malang?
The standard check-in time at Helios Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Helios Hotel Malang?
Helios Hotel Malang is a 2.0-star hotel.
How many floors does Helios Hotel Malang have?
Helios Hotel Malang has 4 floors.
How many rooms are available at Helios Hotel Malang?
Helios Hotel Malang has 36 rooms in total.
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More Reviews from Other Guests in Helios Hotel Malang

8.2
Very Good
From 1,375 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Helios Hotel Malang
All
Distance to City Center (23)
Accessibility (22)
Bathroom (20)
Staff Friendliness (19)
Bedroom (19)
Surroundings (18)
Ambiance (18)
Family Friendly (15)
Hotel Area (14)
Room Space (13)
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Traveler Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Around the hotel there are many culinary hits in Malang City.
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a***t
icon-Leisure
Leisure
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8.6
/10
Reviewed 5 week(s) ago
There was only one power outlet available for charging phones, even though the room was designed for three people, so the TV had to be unplugged to allow for two people to charge their phones simultaneously. The white towels and bedcover were a bit dull, making them look less than clean even after washing. They should be replaced permanently.
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1 people find it helpful
Angga S.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
Nice place, near Malang city hall square, near the market... Awesome!
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Love this place and it's fun
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1 people find it helpful
R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
It's also nice to stay here, I like the surrounding atmosphere.
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Fransiska A. S.
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8.7
/10
Reviewed 29 week(s) ago
Strategic location and easy access. The downsides are cleanliness in the room (there are insects like ants and small cockroaches) and bathroom (the water is somehow blackish).
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4 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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Joyce D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 50 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 51 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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Danny U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Number of reviews per page
20
40

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Bedroom 4 Helios Hotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,375 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Helios Hotel Malang
All
Distance to City Center (23)
Accessibility (22)
Bathroom (20)
Staff Friendliness (19)
Bedroom (19)
Surroundings (18)
Ambiance (18)
Family Friendly (15)
Hotel Area (14)
Room Space (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Around the hotel there are many culinary hits in Malang City.
Translated by Google Icon
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Find this review helpful?
a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
There was only one power outlet available for charging phones, even though the room was designed for three people, so the TV had to be unplugged to allow for two people to charge their phones simultaneously. The white towels and bedcover were a bit dull, making them look less than clean even after washing. They should be replaced permanently.
Read More
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1 people find it helpful
Angga S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice place, near Malang city hall square, near the market... Awesome!
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Love this place and it's fun
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1 people find it helpful
R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
It's also nice to stay here, I like the surrounding atmosphere.
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Fransiska A. S.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 29 week(s) ago
Strategic location and easy access. The downsides are cleanliness in the room (there are insects like ants and small cockroaches) and bathroom (the water is somehow blackish).
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4 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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Joyce D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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Accommodation's Reply
09 Jan 2026
Thank you for your review. Thank you for staying at Hotel Helios. Have a great day!
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 44 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Find this review helpful?
Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
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Business
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8.8
/10
Reviewed 46 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
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Leisure
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8.5
/10
Reviewed 49 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
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6.4
/10
Reviewed 50 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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V***r
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Business
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5.8
/10
Reviewed 51 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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Danny U.
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Leisure
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8.8
/10
Reviewed 53 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
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Transit
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8.5
/10
Reviewed 54 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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