Hotel Arwana

Hotels
8.6
/10
Very Good
2,785 reviews

What Guests Say About Their Stay

Staff Friendliness (96)
Room Space (78)
Accessibility (76)
Bedroom (75)
Gustiawan M. R.
9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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Fauzi I.
8.8
/ 10
The location is close to the station, just walk, can check in early, at that time at 12 o'clock you can check in. The room is spacious, clean. The environment is very friendly. Close to the circle and places to eat. Nightlife is also close. Great, the price is also friendly
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Nyoman B.
8.5
/ 10
Express check in/out, location near Mangga Besar station, lots of street food near the hotel, clean rooms, cold AC and hot water for bathing is very smooth.
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M***e
10.0
/ 10
Clean room, cold AC. Cheap price close to culinary places. Fast and friendly employee response.
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Vada E.
8.8
/ 10
Great hotel, nice view, I can see Monas from my room. I really enjoyed the food, it's delicious.
In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

Discover More About Hotel Arwana

Location


Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar.

About Hotel Arwana

For you, travelers who wish to travel comfortably on a budget, Hotel Arwana is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Arwana provides complete services and facilities that you and your colleagues need.

Hotel Arwana is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Arwana exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Arwana is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Arwana will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Massage
  • Spa
  • TV lounge

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked questions about Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana has a 2.0-star rating.
How many floors does Hotel Arwana have?
Hotel Arwana has 8.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106.
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Hotel Arwana reviews and ratings

8.6
Very Good
From 2,785 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (55)
Bedroom (48)
Ambiance (46)
Room Space (46)
Hotel Area (45)
Accessibility (44)
Distance to City Center (42)
Surroundings (42)
Bathroom (42)
Check-in/out Time (40)
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Traveller Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
Profile Picture
الصراط ا. ا.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The receptionist and security staff are friendly, and there are lots of food stalls around the hotel (this is the main thing for me, who is lazy to bother looking for food).
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest of Avana Jakarta, Thank you for staying with us and sharing your valuable feedback. We were delighted to welcome you as our guest. We strive to make your stay comfortable and relaxing. We wish you good health and hope to welcome you again soon. Sincerely, The Avana Hotel Management Team
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is clean, the receptionist is friendly & efficient, check in is fast, the room is quite spacious with an affordable price.
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Accommodation's Reply
03 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Juarsah
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the location is strategic, there are lots of culinary options around the hotel.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Juarsa, We would like to extend our warmest regards to Awana Jakarta. Thank you for choosing to stay with us and for taking the time to write us a review. We are honored to have provided you with the best service and facilities throughout your stay. We are always committed to providing you with the most comfortable and friendly guest experience. We hope you are all staying healthy and look forward to welcoming you back to Awana Jakarta. Best regards, Awana Hotel Management Team
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, the hotel staff is friendly, basically I don't regret staying at Hotel Arwana.
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Accommodation's Reply
03 Dec 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful, check-in was very quick, and the hotel was clean and tidy. The rooms were clean and well-equipped with amenities.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is quite nice and reasonably priced, located in the city center of Mangga Besar, with easy access to the ITC Mangga Dua shopping center. The receptionist is friendly and responsive. The service is quite good, with the staff friendly and unpretentious. The food is varied and reasonably priced.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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r***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
affordable in the center of mangga besar..
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Accommodation's Reply
24 Nov 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, clean and close to work location
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Accommodation's Reply
24 Nov 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Cahyo Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My regular hotel when I'm in Jakarta... and I've been staying here for 3 days now.
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Accommodation's Reply
21 Nov 2025
Dear Cahyo Y., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing the best comfort and experience to make you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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sumarsono
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Super cool.. The receptionists are friendly and the place is very cozy.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sumarsono, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Jon S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Like at home, cool and very friendly
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Accommodation's Reply
12 Nov 2025
Dear Mr. Jon S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff are very friendly and beautiful. The rooms are also clean, close to places to eat.
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Accommodation's Reply
11 Nov 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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Nur A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The breakfast menu was incomplete, none of the dishes were tasty, the chicken still smelled fishy, there were no options except rice and toast, the fried rice was tasteless, I was disappointed, it was expensive.
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Accommodation's Reply
05 Nov 2025
Ms. Noor A. Best regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We apologize for the inconvenience. We will continue to strive to provide you with the best comfort and experience, so that you will feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check in is very easy... No deposit required, no long waits at check in, no need to wait until 1 o'clock. The staff are good... Very friendly.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Arwana Hotel Jakarta would like to extend our warmest regards to you for taking the time to stay with us and write a review about our hotel. We are honored to have served you throughout your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and very helpful. I've stayed here 3 times. I'll come here again next time 😊😊
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
friendly staff, and clean rooms.. close to places to eat..
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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hendrik
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable hotel, and easy to find food, culinary area has many choices
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Accommodation's Reply
30 Oct 2025
Dear Mr. Hendrik, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Robby
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cool, basically solid, will come back again if I'm in the Mabes area
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Accommodation's Reply
16 Oct 2025
Dear Mr. Robbie S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Helpful, friendly staff, clean hotel, close to everywhere.
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Accommodation's Reply
21 Oct 2025
Dear Yoga P, Warm greetings from Arwana Hotel Jakarta. Thank you for staying with us and taking the time to leave a review. We are delighted to have provided you with the best service and experience during your stay at Arwana Hotel. We always strive to provide the utmost comfort and experience, making you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Sincerely, Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly, and the check-in and check-out process was very fast. Thank you Arwana.
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Accommodation's Reply
13 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,785 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (55)
Bedroom (48)
Ambiance (46)
Room Space (46)
Hotel Area (45)
Accessibility (44)
Distance to City Center (42)
Surroundings (42)
Bathroom (42)
Check-in/out Time (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
Profile Picture
الصراط ا. ا.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The receptionist and security staff are friendly, and there are lots of food stalls around the hotel (this is the main thing for me, who is lazy to bother looking for food).
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest of Avana Jakarta, Thank you for staying with us and sharing your valuable feedback. We were delighted to welcome you as our guest. We strive to make your stay comfortable and relaxing. We wish you good health and hope to welcome you again soon. Sincerely, The Avana Hotel Management Team
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is clean, the receptionist is friendly & efficient, check in is fast, the room is quite spacious with an affordable price.
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Accommodation's Reply
03 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Juarsah
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the location is strategic, there are lots of culinary options around the hotel.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Juarsa, We would like to extend our warmest regards to Awana Jakarta. Thank you for choosing to stay with us and for taking the time to write us a review. We are honored to have provided you with the best service and facilities throughout your stay. We are always committed to providing you with the most comfortable and friendly guest experience. We hope you are all staying healthy and look forward to welcoming you back to Awana Jakarta. Best regards, Awana Hotel Management Team
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, the hotel staff is friendly, basically I don't regret staying at Hotel Arwana.
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Accommodation's Reply
03 Dec 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful, check-in was very quick, and the hotel was clean and tidy. The rooms were clean and well-equipped with amenities.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is quite nice and reasonably priced, located in the city center of Mangga Besar, with easy access to the ITC Mangga Dua shopping center. The receptionist is friendly and responsive. The service is quite good, with the staff friendly and unpretentious. The food is varied and reasonably priced.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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r***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
affordable in the center of mangga besar..
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Accommodation's Reply
24 Nov 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, clean and close to work location
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Accommodation's Reply
24 Nov 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Cahyo Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My regular hotel when I'm in Jakarta... and I've been staying here for 3 days now.
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Accommodation's Reply
21 Nov 2025
Dear Cahyo Y., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing the best comfort and experience to make you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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sumarsono
icon-Business
Business
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9.4
/10
Reviewed 6 week(s) ago
Super cool.. The receptionists are friendly and the place is very cozy.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sumarsono, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Jon S.
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Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Like at home, cool and very friendly
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Accommodation's Reply
12 Nov 2025
Dear Mr. Jon S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff are very friendly and beautiful. The rooms are also clean, close to places to eat.
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Accommodation's Reply
11 Nov 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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Nur A.
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Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The breakfast menu was incomplete, none of the dishes were tasty, the chicken still smelled fishy, there were no options except rice and toast, the fried rice was tasteless, I was disappointed, it was expensive.
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Accommodation's Reply
05 Nov 2025
Ms. Noor A. Best regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We apologize for the inconvenience. We will continue to strive to provide you with the best comfort and experience, so that you will feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check in is very easy... No deposit required, no long waits at check in, no need to wait until 1 o'clock. The staff are good... Very friendly.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Arwana Hotel Jakarta would like to extend our warmest regards to you for taking the time to stay with us and write a review about our hotel. We are honored to have served you throughout your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and very helpful. I've stayed here 3 times. I'll come here again next time 😊😊
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
friendly staff, and clean rooms.. close to places to eat..
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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hendrik
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable hotel, and easy to find food, culinary area has many choices
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Accommodation's Reply
30 Oct 2025
Dear Mr. Hendrik, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Robby
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cool, basically solid, will come back again if I'm in the Mabes area
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Accommodation's Reply
16 Oct 2025
Dear Mr. Robbie S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Helpful, friendly staff, clean hotel, close to everywhere.
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Accommodation's Reply
21 Oct 2025
Dear Yoga P, Warm greetings from Arwana Hotel Jakarta. Thank you for staying with us and taking the time to leave a review. We are delighted to have provided you with the best service and experience during your stay at Arwana Hotel. We always strive to provide the utmost comfort and experience, making you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Sincerely, Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly, and the check-in and check-out process was very fast. Thank you Arwana.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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