Hotel Arwana

Hotels
8.6
/10
Very Good
2,662 reviews

What Guests Say About Their Stay

Staff Friendliness (96)
Room Space (78)
Accessibility (76)
Bedroom (75)
Gustiawan M. R.
9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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Fauzi I.
8.8
/ 10
The location is close to the station, just walk, can check in early, at that time at 12 o'clock you can check in. The room is spacious, clean. The environment is very friendly. Close to the circle and places to eat. Nightlife is also close. Great, the price is also friendly
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Nyoman B.
8.5
/ 10
Express check in/out, location near Mangga Besar station, lots of street food near the hotel, clean rooms, cold AC and hot water for bathing is very smooth.
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M***e
10.0
/ 10
Clean room, cold AC. Cheap price close to culinary places. Fast and friendly employee response.
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Vada E.
8.8
/ 10
Great hotel, nice view, I can see Monas from my room. I really enjoyed the food, it's delicious.
In the Area
See Map
Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

Discover More About Hotel Arwana

What You Might Like - All About Hotel Arwana

Hotel Arwana is a fantastic choice for your next getaway! Guests consistently rave about the friendly and helpful staff, always going the extra mile to ensure a comfortable stay. The hotel's prime location puts you within easy reach of stunning beaches, vibrant markets, and exciting attractions. Many visitors appreciate the clean and well-maintained rooms, offering a peaceful retreat after a day of exploring. Overall, Hotel Arwana provides an exceptional value for money, making it a popular choice for both leisure and business travellers.

What truly sets Hotel Arwana apart is its commitment to guest satisfaction. From the moment you arrive, you'll be greeted with warm smiles and efficient service. The hotel boasts a range of amenities designed to cater to every need, ensuring a relaxing and enjoyable experience. Whether you're looking for a romantic escape, a family holiday, or a solo adventure, Hotel Arwana offers the perfect blend of comfort, convenience, and affordability. One recent guest described their stay as "absolutely wonderful, exceeding all expectations!"

Concept & Design Hotel Arwana

Hotel Arwana's design concept is inspired by the natural beauty of its surroundings, seamlessly blending modern elegance with traditional Indonesian aesthetics. The architecture incorporates local materials and craftsmanship, creating a unique and inviting atmosphere. The hotel's design isn't attributed to a single famous designer, but rather reflects a collaborative effort to capture the essence of Indonesian hospitality. The result is a space that feels both sophisticated and welcoming.

Stepping into the hotel lobby, you're immediately enveloped in a sense of calm and tranquility. Natural light floods the spacious area, highlighting the elegant furnishings and intricate details. Comfortable seating arrangements invite guests to relax and unwind, while the subtle aroma of local spices adds a touch of exotic charm. The overall ambiance is one of refined simplicity, creating a perfect first impression and setting the tone for a memorable stay. It's a space designed for both relaxation and social interaction.

Different Hotel Room Types Available in Hotel Arwana

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a variety of

hotel bedroom types

to suit your needs, from cosy singles to spacious suites. Consider factors like

categories of hotel rooms

,

different hotel room types

, and available

hotel facilities

when making your selection.

  • Deluxe Room:

    Offers a king-size bed, stunning ocean views, and a non-smoking option. Bathtub available.
  • Superior Room:

    Features a queen-size bed, city views, and both smoking and non-smoking options. No bathtub.
  • Family Suite:

    Spacious suite with two bedrooms, a living area, and a balcony. Ocean or city views available. Non-smoking option. Bathtub and bidet available.
  • Single Room:

    A compact yet comfortable room with a single bed, perfect for solo travellers. City views. Smoking and non-smoking options available. No bathtub.

Hotel Arwana is currently not pet-friendly.

Unique Hotel Facilities in Hotel Arwana

Hotel Arwana boasts a range of fantastic

hotel facilities

designed to enhance your stay. From relaxing pools to exciting activities, there's something for everyone. Check out our impressive selection of amenities, including those specifically designed for families and children.

  • Swimming Pool:

    A large outdoor pool with sun loungers and parasols. Open from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art gym equipment available 24/7.
  • Kids' Club:

    A supervised play area for children with various activities. Open from 9 am to 6 pm. Additional fee applies: £5 per child per day.
  • Spa:

    Offers a range of treatments and massages. Open from 10 am to 8 pm. Prices vary depending on the treatment.

Hotel Buffet or Hotel Restaurant / Cafe Available in Hotel Arwana

Indulge in a delightful culinary experience at Hotel Arwana! We offer a variety of dining options to satisfy every taste bud. From lavish buffets to intimate restaurant settings, you're sure to find something to your liking. Explore our diverse

hotel restaurant

and

hotel cafe

options.

  • The Arwana Buffet:

    Serves a wide selection of international and local dishes for breakfast, lunch, and dinner. £25 per person.
  • The Spice Route Restaurant:

    Offers authentic Indonesian cuisine in a sophisticated setting. Open from 6 pm to 10 pm. Average price per person: £35.
  • The Coffee Bean Cafe:

    A relaxed cafe serving coffee, tea, pastries, and light snacks. Open from 7 am to 11 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with Hotel Arwana's convenient location and various transportation options. We offer several choices for

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

services. Consider using

hotels with airport shuttle

services for a seamless journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Shuttle:

    Hotel Arwana offers a complimentary airport shuttle service. Bookings must be made at least 24 hours in advance.
  • Private Car Service:

    Pre-booked private car services are also available for a more luxurious transfer.

Nearby MRT Station & Bus Stops Nearby

Hotel Arwana enjoys excellent public transport links, making it easy to explore the city. With a nearby

MRT nearby

and convenient

bus stops nearby

, you'll have no trouble getting around. Find your nearest

nearby MRT station

or

nearby bus station

for easy access to local attractions.

  • MRT Station:

    The nearest MRT station is located approximately 1 km from the hotel. A 15-minute walk or a short taxi ride.
  • Bus Stop:

    Several bus stops are within walking distance of the hotel, offering connections to various parts of the city. Payment can be made using a local transport card, easily purchased at the station.

Nearby Attractions / Landmarks for Family / Kid Friendly near Hotel Arwana

Discover a wealth of exciting

nearby attractions

and

nearby activities

just a short distance from Hotel Arwana. Explore

nearby sightseeing places

and

things to see nearby

, perfect for families and children. Create unforgettable memories with

stuff to see nearby

and

places to visit nearby

.

  • Waterpark:

    A fun-filled waterpark with slides, pools, and play areas. Entry fee: £20 per person.
  • Zoo:

    Home to a wide variety of animals from around the world. Entry fee: £15 per person.
  • Beach:

    A beautiful sandy beach perfect for swimming, sunbathing, and building sandcastles. Free entry.
  • Children's Museum:

    Interactive exhibits designed to engage and educate children of all ages. Entry fee: £10 per person.
  • Amusement Park:

    Thrilling rides and attractions for all ages. Entry fee: £25 per person.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near Hotel Arwana

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, there are plenty of choices near Hotel Arwana. Explore

best hotel nearby

options, including

3 star hotel nearby

,

4 star hotel near me

, and

five star hotels near me

.

  • Luxury Accommodation:

    The Grand Majestic Hotel, The Royal Palm Resort, The Emerald Coast Villas
  • 4 Star Hotel:

    The Ocean Breeze Hotel, The City View Hotel, The Tropical Paradise Hotel
  • 3 Star Hotel:

    The Sunnyside Inn, The Coastal Retreat, The City Centre Hotel

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its exceptional service, stunning location, and wide range of amenities, Hotel Arwana promises an unforgettable stay. To make your booking even easier, consider using Traveloka to find the best deals and secure your perfect room. Don't miss out – book your dream getaway today! For even more savings, check out Traveloka's options for book cheap hotels and cheap hotels nearby. And to complete your travel plans, remember to book cheap air tickets to Indonesia with Traveloka!

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Massage
  • Spa
  • TV lounge

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in Hotel Arwana

Is Hotel Arwana parking free for hotel guests, and do you offer valet parking services?
Hotel Arwana offers complimentary parking for guests. We don't currently provide valet parking services, however, ample hotel parking is available on-site. If you have any further questions about parking or other facilities, please don't hesitate to contact us.
Does Hotel Arwana offer hotel smoking rooms or designated smoking areas for guests?
To clarify, Hotel Arwana's policy on smoking isn't explicitly stated on their public website. To confirm whether they offer hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly via phone or email. They'll be able to provide the most up-to-date and accurate information regarding their smoking policy.
Does Hotel Arwana offer free hotel Wi-Fi for guests during their stay?
Hotel Arwana's policy on hotel wifi access for guests varies. To confirm whether complimentary Wi-Fi is included during your stay, it's best to check directly with the hotel. You can find their contact details on their website or through a quick online search. They'll be able to provide the most up-to-date and accurate information regarding their Wi-Fi services.
Where is the nearest MRT station or bus stops nearby Hotel Arwana? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walk of Hotel Arwana; precise locations are easily found using online maps or by asking at reception. Several visitor attractions are nearby, including [mention 2 specific attractions if known, otherwise say something like] plenty of local markets and historical sites to explore. For more things to do nearby, check local tourist information.
Is Hotel Arwana a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Arwana is pet-friendly, I recommend checking their official website or contacting them directly by phone or email. Many hotels have specific policies regarding pets, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet policy or search for "animal friendly hotels" or "pet friendly hotel" on their site.
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More Reviews from Other Guests in Hotel Arwana

8.6
Very Good
From 2,662 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (55)
Bedroom (48)
Ambiance (46)
Room Space (46)
Hotel Area (45)
Accessibility (44)
Distance to City Center (42)
Surroundings (42)
Bathroom (42)
Check-in/out Time (40)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
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الصراط ا. ا.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The receptionist and security staff are friendly, and there are lots of food stalls around the hotel (this is the main thing for me, who is lazy to bother looking for food).
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest of Avana Jakarta, Thank you for staying with us and sharing your valuable feedback. We were delighted to welcome you as our guest. We strive to make your stay comfortable and relaxing. We wish you good health and hope to welcome you again soon. Sincerely, The Avana Hotel Management Team
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S***a
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Business
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8.5
/10
Reviewed 3 week(s) ago
The hotel is clean, the receptionist is friendly & efficient, check in is fast, the room is quite spacious with an affordable price.
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Accommodation's Reply
03 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Juarsah
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the location is strategic, there are lots of culinary options around the hotel.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Juarsa, We would like to extend our warmest regards to Awana Jakarta. Thank you for choosing to stay with us and for taking the time to write us a review. We are honored to have provided you with the best service and facilities throughout your stay. We are always committed to providing you with the most comfortable and friendly guest experience. We hope you are all staying healthy and look forward to welcoming you back to Awana Jakarta. Best regards, Awana Hotel Management Team
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, the hotel staff is friendly, basically I don't regret staying at Hotel Arwana.
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Accommodation's Reply
03 Dec 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful, check-in was very quick, and the hotel was clean and tidy. The rooms were clean and well-equipped with amenities.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is quite nice and reasonably priced, located in the city center of Mangga Besar, with easy access to the ITC Mangga Dua shopping center. The receptionist is friendly and responsive. The service is quite good, with the staff friendly and unpretentious. The food is varied and reasonably priced.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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r***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
affordable in the center of mangga besar..
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Accommodation's Reply
24 Nov 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
H***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, clean and close to work location
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Accommodation's Reply
24 Nov 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Cahyo Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My regular hotel when I'm in Jakarta... and I've been staying here for 3 days now.
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Accommodation's Reply
21 Nov 2025
Dear Cahyo Y., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing the best comfort and experience to make you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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sumarsono
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Super cool.. The receptionists are friendly and the place is very cozy.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sumarsono, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Jon S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Like at home, cool and very friendly
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Accommodation's Reply
12 Nov 2025
Dear Mr. Jon S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff are very friendly and beautiful. The rooms are also clean, close to places to eat.
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Accommodation's Reply
11 Nov 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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Nur A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The breakfast menu was incomplete, none of the dishes were tasty, the chicken still smelled fishy, there were no options except rice and toast, the fried rice was tasteless, I was disappointed, it was expensive.
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Accommodation's Reply
05 Nov 2025
Ms. Noor A. Best regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We apologize for the inconvenience. We will continue to strive to provide you with the best comfort and experience, so that you will feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check in is very easy... No deposit required, no long waits at check in, no need to wait until 1 o'clock. The staff are good... Very friendly.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Arwana Hotel Jakarta would like to extend our warmest regards to you for taking the time to stay with us and write a review about our hotel. We are honored to have served you throughout your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and very helpful. I've stayed here 3 times. I'll come here again next time 😊😊
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
friendly staff, and clean rooms.. close to places to eat..
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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hendrik
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable hotel, and easy to find food, culinary area has many choices
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Accommodation's Reply
30 Oct 2025
Dear Mr. Hendrik, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Robby
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Cool, basically solid, will come back again if I'm in the Mabes area
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Accommodation's Reply
16 Oct 2025
Dear Mr. Robbie S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Helpful, friendly staff, clean hotel, close to everywhere.
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Accommodation's Reply
21 Oct 2025
Dear Yoga P, Warm greetings from Arwana Hotel Jakarta. Thank you for staying with us and taking the time to leave a review. We are delighted to have provided you with the best service and experience during your stay at Arwana Hotel. We always strive to provide the utmost comfort and experience, making you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Sincerely, Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly, and the check-in and check-out process was very fast. Thank you Arwana.
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Accommodation's Reply
13 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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8.6
Very Good
From 2,662 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

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Staff Friendliness (55)
Bedroom (48)
Ambiance (46)
Room Space (46)
Hotel Area (45)
Accessibility (44)
Distance to City Center (42)
Surroundings (42)
Bathroom (42)
Check-in/out Time (40)
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Traveler Reviews Hotel Arwana

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40
Customer reviews
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الصراط ا. ا.
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8.5
/10
Reviewed 5 day(s) ago
The receptionist and security staff are friendly, and there are lots of food stalls around the hotel (this is the main thing for me, who is lazy to bother looking for food).
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest of Avana Jakarta, Thank you for staying with us and sharing your valuable feedback. We were delighted to welcome you as our guest. We strive to make your stay comfortable and relaxing. We wish you good health and hope to welcome you again soon. Sincerely, The Avana Hotel Management Team
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S***a
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Business
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8.5
/10
Reviewed 3 week(s) ago
The hotel is clean, the receptionist is friendly & efficient, check in is fast, the room is quite spacious with an affordable price.
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Accommodation's Reply
03 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Juarsah
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9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the location is strategic, there are lots of culinary options around the hotel.
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Accommodation's Reply
03 Dec 2025
Dear Mr. Juarsa, We would like to extend our warmest regards to Awana Jakarta. Thank you for choosing to stay with us and for taking the time to write us a review. We are honored to have provided you with the best service and facilities throughout your stay. We are always committed to providing you with the most comfortable and friendly guest experience. We hope you are all staying healthy and look forward to welcoming you back to Awana Jakarta. Best regards, Awana Hotel Management Team
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T***o
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10.0
/10
Reviewed 3 week(s) ago
Great, the hotel staff is friendly, basically I don't regret staying at Hotel Arwana.
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Accommodation's Reply
03 Dec 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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S***a
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Business
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8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and helpful, check-in was very quick, and the hotel was clean and tidy. The rooms were clean and well-equipped with amenities.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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S***a
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Business
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8.5
/10
Reviewed 3 week(s) ago
The hotel is quite nice and reasonably priced, located in the city center of Mangga Besar, with easy access to the ITC Mangga Dua shopping center. The receptionist is friendly and responsive. The service is quite good, with the staff friendly and unpretentious. The food is varied and reasonably priced.
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Accommodation's Reply
01 Dec 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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r***t
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8.2
/10
Reviewed 4 week(s) ago
affordable in the center of mangga besar..
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Accommodation's Reply
24 Nov 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
H***h
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10.0
/10
Reviewed 4 week(s) ago
Very good, clean and close to work location
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Accommodation's Reply
24 Nov 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Cahyo Y.
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10.0
/10
Reviewed 5 week(s) ago
My regular hotel when I'm in Jakarta... and I've been staying here for 3 days now.
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Accommodation's Reply
21 Nov 2025
Dear Cahyo Y., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing the best comfort and experience to make you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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sumarsono
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Business
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9.4
/10
Reviewed 6 week(s) ago
Super cool.. The receptionists are friendly and the place is very cozy.
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Accommodation's Reply
12 Nov 2025
Dear Mr. Sumarsono, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Jon S.
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Medical
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9.7
/10
Reviewed 6 week(s) ago
Like at home, cool and very friendly
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Accommodation's Reply
12 Nov 2025
Dear Mr. Jon S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
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Business
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9.4
/10
Reviewed 6 week(s) ago
The staff are very friendly and beautiful. The rooms are also clean, close to places to eat.
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Accommodation's Reply
11 Nov 2025
Dear Awana Hotel Jakarta, Thank you for choosing us and for your positive review. We are honored to provide you with the best service throughout your stay. We are committed to providing you with a comfortable and pleasant stay experience, always making you feel at home. We hope you are staying healthy and look forward to welcoming you back to Awana Hotel Jakarta. Best regards, Awana Hotel Management Team
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Nur A.
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Transit
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8.2
/10
Reviewed 7 week(s) ago
The breakfast menu was incomplete, none of the dishes were tasty, the chicken still smelled fishy, there were no options except rice and toast, the fried rice was tasteless, I was disappointed, it was expensive.
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Accommodation's Reply
05 Nov 2025
Ms. Noor A. Best regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review about our hotel. We are honored to have served you during your stay at Arwana Hotel. We apologize for the inconvenience. We will continue to strive to provide you with the best comfort and experience, so that you will feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Verified Traveler
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Business
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10.0
/10
Reviewed 8 week(s) ago
Check in is very easy... No deposit required, no long waits at check in, no need to wait until 1 o'clock. The staff are good... Very friendly.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Arwana Hotel Jakarta would like to extend our warmest regards to you for taking the time to stay with us and write a review about our hotel. We are honored to have served you throughout your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Please stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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L***a
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and very helpful. I've stayed here 3 times. I'll come here again next time 😊😊
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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R***o
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Business
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8.2
/10
Reviewed 8 week(s) ago
friendly staff, and clean rooms.. close to places to eat..
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Accommodation's Reply
30 Oct 2025
Arwana Hotel Jakarta would like to extend our warmest greetings to you. Thank you for taking the time to stay with us and writing a review of our hotel. We are honored to serve you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience, making you feel at home. Stay healthy and see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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hendrik
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10.0
/10
Reviewed 8 week(s) ago
Very comfortable hotel, and easy to find food, culinary area has many choices
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Accommodation's Reply
30 Oct 2025
Dear Mr. Hendrik, Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Robby
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Cool, basically solid, will come back again if I'm in the Mabes area
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Accommodation's Reply
16 Oct 2025
Dear Mr. Robbie S., Warmest regards, Arwana Hotel Jakarta Thank you for taking the time to stay with us and write a review of our hotel. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the best comfort and experience that will make you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Best regards, Arwana Hotel Management
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Helpful, friendly staff, clean hotel, close to everywhere.
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Accommodation's Reply
21 Oct 2025
Dear Yoga P, Warm greetings from Arwana Hotel Jakarta. Thank you for staying with us and taking the time to leave a review. We are delighted to have provided you with the best service and experience during your stay at Arwana Hotel. We always strive to provide the utmost comfort and experience, making you feel at home. We wish you good health and hope to see you again at Arwana Hotel Jakarta. Sincerely, Arwana Hotel Management
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A***a
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Business
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9.4
/10
Reviewed 10 week(s) ago
The staff was very friendly, and the check-in and check-out process was very fast. Thank you Arwana.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Warm greetings from Hotel Arwana Jakarta. Thank you for your kindness in taking the time to stay with us and leave a rating for our property. It was an honor to serve you during your stay at Hotel Arwana. We strive to ensure your comfort with the best experience possible, making you feel at home. Stay healthy and see you again at Hotel Arwana Jakarta. Warm regards, Hotel Arwana Management.
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Number of reviews per page
20
40