Search Hotels
Hotel
/
Indonesia (76,847 Hotels)
/
Jakarta (9,806 Hotels)
/
Central Jakarta (2,623 Hotels)
/
Thamrin (165 Hotels)
/
Hotel Indonesia Kempinski Jakarta
See Other Accommodations in Central Jakarta
See All Photos
Hotel Indonesia Kempinski Jakarta
8.9
/10
Very Good
5,063 reviews
What Guests Say About Their Stay
Staff Friendliness (132)
Bedroom (123)
Distance To City Center (122)
Ambiance (122)
A***a
10.0
/ 10
Booked here to celebrate an achievement, and did not disappointed. The staffs was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
NADYA T. B.
10.0
/ 10
Very comfortable, friendly, and professional staff, great ambiance.
We had a great time✨
A***i
9.7
/ 10
My son's first experience staying at the hotel and it's a really wonderful experience. All of the staff is really helpful!
A***e
10.0
/ 10
Super nice hotel. The best I've been so far. Staff was impeccable and super friendly. Will return for sure!
H***a
10.0
/ 10
The service and hospitality is very top notch. We asked for room decoration for our anniversary celebration, and they did very well. Also, they upgraded our room for free. All equipment in our room also functioned well. Surely, we'll come back next time.
In the Area
See Map
Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Hotel Indonesia Kempinski Jakarta
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel Indonesia Kempinski Jakarta
Discover More Places
Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Discover More About Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is a luxurious haven in the heart of Indonesia's bustling capital. With its rich history and modern amenities, this iconic hotel offers a perfect blend of comfort and elegance for both business and leisure travellers.
Room types available at Hotel Indonesia Kempinski Jakarta
Guests can choose from a variety of room types, each designed to provide a unique experience. The Deluxe Rooms offer a cosy retreat with modern amenities, while the Grand Deluxe Rooms provide extra space and stunning city views. For those seeking luxury, the Executive Grand Rooms come with exclusive access to the Executive Lounge. Suites, such as the Salon Suite and the Presidential Suite, offer unparalleled opulence with separate living areas and premium services. Each room is equipped with high-speed internet, a flat-screen TV, and a spacious bathroom, ensuring a comfortable stay.How to get to Hotel Indonesia Kempinski Jakarta
Located in the heart of Jakarta, the hotel is easily accessible from Soekarno-Hatta International Airport, approximately 30 kilometres away. Taxis and ride-sharing services are readily available, providing a convenient option for travellers. Alternatively, guests can use the airport shuttle service offered by the hotel for a hassle-free journey. The hotel is also well-connected by public transport, with nearby bus stops and train stations.Facilities and services at Hotel Indonesia Kempinski Jakarta
The hotel boasts a range of facilities, including a rooftop pool with panoramic city views, a fully-equipped fitness centre, and a luxurious spa offering rejuvenating treatments. Business travellers can take advantage of the state-of-the-art meeting rooms and conference facilities. The hotel also provides 24-hour concierge services, ensuring guests have everything they need for a memorable stay.Food and drink available at Hotel Indonesia Kempinski Jakarta
Guests can indulge in a variety of dining options, from international cuisine at Signatures Restaurant to authentic Japanese dishes at OKU. For a more casual setting, the Sky Pool Bar & Café offers light snacks and refreshing drinks. If you're looking to explore nearby dining options, the Grand Indonesia Shopping Town is just a short walk away, offering a plethora of restaurants and cafes.Accessibility features at Hotel Indonesia Kempinski Jakarta
The hotel is committed to providing an inclusive experience for all guests. Accessible rooms are available, featuring wider doorways, grab bars, and roll-in showers. Public areas are designed to accommodate wheelchair users, with ramps and elevators ensuring easy navigation throughout the property. The attentive staff is always on hand to assist with any specific accessibility needs.Pet and service animal policy at Hotel Indonesia Kempinski Jakarta
While pets are not allowed at the hotel, service animals are welcome to accompany guests with disabilities. The hotel staff is trained to accommodate the needs of guests travelling with service animals, ensuring a comfortable and stress-free stay. Experience the best of Jakarta by booking your stay at Hotel Indonesia Kempinski Jakarta through Traveloka. For more hotel options in Bali, visit this link, or to book flights, check out this link.All facilities in Hotel Indonesia Kempinski Jakarta
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gluten-free meals
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snack bar
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Children play area
- Fitness center
- Health club
- Massage
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
Accessibilty
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Transportation
- Airport transfer
- Car rental
- Valet parking (surcharge)
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
- WiFi (surcharge)
Kids and Pets
- CRIBS
- Highchairs
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Indonesia Kempinski Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Indonesia Kempinski Jakarta | 289 |
Number of floors in Hotel Indonesia Kempinski Jakarta | 15 |
Another facilities in Hotel Indonesia Kempinski Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked questions about Hotel Indonesia Kempinski Jakarta
What are available facilities at Hotel Indonesia Kempinski Jakarta?
There are top facilites at Hotel Indonesia Kempinski Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Indonesia Kempinski Jakarta?
The standard check-in time at Hotel Indonesia Kempinski Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Indonesia Kempinski Jakarta provide breakfast?
Yes, Hotel Indonesia Kempinski Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Indonesia Kempinski Jakarta
Traveloka (5,063)
Other sources (454)
8.9
Very Good
From 5,063 reviews
Provided by travellers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.9
Location
9.3
Service and Facilites
9.1
People often mention about Hotel Indonesia Kempinski Jakarta
All
Keramahan Staff (109)
Akses (102)
Kamar Tidur (102)
Kamar Mandi (101)
Jarak ke Pusat Kota (99)
Rasa (96)
Suasana (95)
Ukuran Kamar (93)
Area Hotel (93)
Variasi (91)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Hotel Indonesia Kempinski Jakarta
Number of reviews per page
20
40
Customer reviews
AP
Adrian P.
Staycation
10.0
/10
Reviewed 2 day(s) ago
Love the breakfast. One of the best in Jakarta
Find this review helpful?
Rendy
Leisure
9.7
/10
Reviewed 2 week(s) ago
My daughter loves this room. Big room, big bathtub, and best views
Find this review helpful?
I***N
Business
10.0
/10
Reviewed 2 week(s) ago
Thank you Hotel Indonesia Kempinski.. I was really satisfied staying there with all the facilities available & the view overlooking the HI roundabout was very nice.. I will stay there again if I have another assignment in Jakarta.. The friendly hotel staff were very helpful because it was my first time staying there.. The breakfast also had a lot of variety & it tasted really good.. Thank you HIKS 🤩
Read More
See original
Find this review helpful?
R***i
9.4
/10
Reviewed 2 week(s) ago
Breakfast is varied and delicious. Comfortable rooms overlook Bundaran HI. The staff is very friendly.
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
SS
Sigit S.
10.0
/10
Reviewed 2 week(s) ago
Impressive. I'd love to come back here sometime if I get the chance.
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
fa
firdaus a.
10.0
/10
Reviewed 2 week(s) ago
always the best....❤️❤️❤️..........
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Valuable Guest,
Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments, it is much appreciated!
We shall get back to you in due time, should it be required.
Sincerely,
The Management Team of Hotel Indonesia Kempinski Jakarta
h***y
Staycation
9.7
/10
Reviewed 3 week(s) ago
Everything was very pleasant and memorable, only when checking in we had to wait 1 hour to be informed via WhatsApp that the room was ready.
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
a***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
Excellent... Got upgraded to Grand Deluxe King Bundaran HI View room
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
k***a
Staycation
9.7
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are spacious and clean... only the breakfast is not very varied, the bakery is delicious
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
I***N
Leisure
5.9
/10
Reviewed 3 week(s) ago
The luggage took more than an hour to be delivered and the room was smaller than the standard size. The bathroom smelled bad and had lots of black mold. The toilet smelled bad. The hairdryer was broken.
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We are truly sorry to hear about your unsatisfactory experience during your stay with us. We apologize for the delay in delivering your luggage, which took over an hour. This is certainly not in line with our service standards. Furthermore, we are very concerned to hear about the cleanliness and amenities issues in your room, including the unpleasant odor, black mold in the bathroom, the smelly toilet, and the broken hair dryer. These are completely unacceptable and we will immediately follow up with the relevant teams, especially Housekeeping and Engineering, to ensure thorough improvements and prevent recurrence. We understand your disappointment and greatly appreciate this feedback as it is an important evaluation for us. We hope you will give us another opportunity to provide an even better stay in the future. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
See original
N***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
Highly highly recommended choice to always come back to stay here, the best 👍
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta, and thank you for your comments. We will contact you as needed. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team
See original
B***k
Staycation
8.4
/10
Reviewed 4 week(s) ago
Unfortunately, during my stay, I experienced something quite upsetting. While having breakfast, I noticed a mouse running around on the ceiling of the dining area. I immediately reported this to the manager on duty. For a hotel that holds a 5-star rating, this was truly unexpected and disappointing. Cleanliness and hygiene—especially in food service areas—should be a top priority. I hope the management takes this seriously and ensures that such incidents do not happen again in the future.
Read More
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Valued Guest,
We sincerely apologize for the distressing experience you encountered during your breakfast at Hotel Indonesia Kempinski Jakarta. The presence of a mouse in our dining area is unacceptable and falls far below the five-star standards we are committed to upholding.
Please be assured that we are taking this incident with the utmost seriousness. We have launched an immediate and thorough investigation and are implementing comprehensive corrective measures to address this issue and prevent any recurrence.
Your feedback is invaluable to us, and we appreciate you bringing this to our attention. It enables us to continuously enhance our services and maintain the exceptional quality our guests expect. We hope to have the opportunity to welcome you back and demonstrate our unwavering commitment to providing a flawless experience.
Sincerely,
The Management Team of Hotel Indonesia Kempinski Jakarta
n***i
Leisure
8.5
/10
Reviewed 5 week(s) ago
very friendly hotel staff
but the checkin process took up to 1 hour for the room to be ready
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta and thank you for your comments. We regret to learn that the room you booked was not available according to check in time, we have conveyed your complaint to the relevant department in order to improve our service. We will contact you, if necessary. Best regards, Hotel Indonesia Kempinski Jakarta Management Team.
See original
A***a
Staycation
10.0
/10
Reviewed 5 week(s) ago
Booked here to celebrate an achievement, and did not disappointed. The staffs was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
Read More
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Valuable Guest,
Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments, it is much appreciated!
We shall get back to you in due time, should it be required.
Sincerely,
The Management Team of Hotel Indonesia Kempinski Jakarta
Nida A. T.
Transit
10.0
/10
Reviewed 6 week(s) ago
very satisfied. next time I will come here again with my family. overall is good
See original
+2
Find this review helpful?
Accommodation's Reply
26 Jun 2025
Dear Ms. Nida, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
See original
R***n
Staycation
10.0
/10
Reviewed 6 week(s) ago
Big room with HI roundabout view also available. There is special access to Grand Indonesia. The staff are friendly. The food is delicious. Recommended to stay here if you have extra money.
See original
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta and thank you for your comments. We will contact you, if necessary. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
See original
NT
NADYA T. B.
10.0
/10
Reviewed 6 week(s) ago
Very comfortable, friendly, and professional staff, great ambiance.
We had a great time✨
Find this review helpful?
Accommodation's Reply
26 Jun 2025
Dear Ms. Nadya,
Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay.
Sincerely,
Petra Baumann
General Manager
Kadek C. D.
8.5
/10
Reviewed 7 week(s) ago
Very good, I like this hotel
See original
4 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager
See original
RK
Ruli K. W.
Business
10.0
/10
Reviewed 7 week(s) ago
friendly staff, view from room directly to Hi Roundabout, beautiful lobby, delicious food
See original
1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
See original
A***i
Staycation
9.7
/10
Reviewed 8 week(s) ago
My son's first experience staying at the hotel and it's a really wonderful experience. All of the staff is really helpful!
3 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Valued Guest,
Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay.
Sincerely,
Petra Baumann
General Manager
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Central Jakarta
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved