Hotel Java Palace

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8.7
/10
Very Good
523 reviews

What Guests Say About Their Stay

Staff Friendliness (10)
Room Space (10)
Bedroom (10)
Bathroom (10)

Noor R. R.

10.0
/ 10
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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Noor R. R.

10.0
/ 10
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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Irsan P. u.

10.0
/ 10
I was so impressed with the friendliness of all the staff. the room was clean and the food is good. definitely will come back soon.

slamet P.

9.7
/ 10
The hotel is comfortable, the rooms are spacious, the beds are large, suitable for families, the location is easy to reach, the service is good and the people are friendly.
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Abdul Wahid

8.8
/ 10
Staff very helpful, good lah anyway.
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In the Area
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Jalan Niaga Utara Kav 1-2, Jababeka II, Cikarang,Mekarmukti,, Cikarang, Bekasi, Jawa Barat, Indonesia

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Java Palace is located in area / city North Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Java Palace

Jalan Niaga Utara Kav 1-2, Jababeka II, Cikarang,Mekarmukti,, Cikarang, Bekasi, Jawa Barat, Indonesia
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Lobby Hotel Java Palace
Exterior 2 Hotel Java Palace

Discover More About Hotel Java Palace

Discover the Comfort of Hotel Java Palace

For Australian travellers seeking a comfortable and convenient base in Jawa Barat, Indonesia, Hotel Java Palace presents an excellent choice. Nestled in a prime location, this hotel offers a blend of modern amenities and local charm, making it an ideal spot for both leisure and business trips. Whether you're exploring the vibrant surroundings or simply looking for a relaxing retreat, Hotel Java Palace aims to provide a memorable stay. Rates at Hotel Java Palace start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Java Palace

Hotel Java Palace is situated in the bustling Bekasi area of Jawa Barat, a region known for its dynamic urban landscape and growing commercial significance. Located at {localAddressString}, the hotel offers a strategic position that balances accessibility with a sense of local immersion. It's approximately a 45-minute drive from the main airport, providing a straightforward journey for international arrivals. For those looking to explore beyond the immediate vicinity, the hotel's proximity to major roadways makes it easy to access different parts of the Greater Jakarta area. The surrounding neighbourhood offers a glimpse into local life, with a variety of shops and eateries within easy reach, perfect for travellers who enjoy discovering new places on foot.

Guest Facilities and Services at Hotel Java Palace

Guest facilities at Hotel Java Palace are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free experience. The hotel provides essential services such as complimentary Wi-Fi throughout the property, allowing guests to stay connected. A 24-hour front desk is available to assist with any queries or requests at any time of the day or night, offering peace of mind. For those who appreciate a good start to their day, the hotel offers breakfast options that aim to please, with a selection that can range from local Indonesian delights to more familiar international fare, including good coffee. Secure luggage storage is also available, which is particularly useful for guests with early arrivals or late departures.

Room Information and Stay Experience at Hotel Java Palace

The hotel offers a range of rooms designed to provide a restful and comfortable environment for all guests. The room types of Hotel Java Palace are varied to suit different preferences and travel needs. Each room is appointed with essential amenities, focusing on guest comfort. You can expect clean and well-maintained spaces, featuring comfortable bedding and effective air conditioning to ensure a pleasant temperature regardless of the external climate. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the overall aim is to provide a tranquil sanctuary after a day of exploration or work.

Recommended Nearby Dining and Cafes around Hotel Java Palace

Bekasi boasts a diverse culinary scene, and Hotel Java Palace is well-positioned to allow guests to explore it. Within a short distance, you'll find numerous local eateries serving authentic Indonesian cuisine, from flavourful street food to more established restaurants. For those who enjoy a good brunch or a quality cup of coffee, the area has a growing number of cafes that offer a relaxed atmosphere and delicious options, reminiscent of the café culture enjoyed in many Australian cities. Whether you're craving a hearty local breakfast or a light snack, the surrounding neighbourhood provides plenty of choices to satisfy your palate.

Popular Attractions and Activities near Hotel Java Palace

The Bekasi region and its surroundings offer a variety of attractions for visitors. Here are a few popular spots you might consider exploring:

  • Taman Mini Indonesia Indah (TMII):

    A vast cultural park showcasing the diversity of Indonesian culture through its architecture, traditional clothing, and performing arts.
  • Ancol Dreamland:

    A large amusement park complex offering rides, water parks, and entertainment, perfect for families and thrill-seekers.
  • National Monument (Monas):

    An iconic landmark in Jakarta, offering panoramic views of the city from its observation deck and housing a museum.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, an impressive architectural marvel and a significant religious site.
  • Kota Tua (Old Town) Jakarta:

    A historic area with Dutch colonial architecture, museums, and vibrant street life, offering a glimpse into Jakarta's past.
If you are looking for other activities around Hotel Java Palace, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hotel Java Palace from the Airport

Navigating your way to Hotel Java Palace from the airport is straightforward, with several convenient options available. Understanding the airport transfer service of Hotel Java Palace and the best routes will ensure a smooth start to your trip. Here are some common ways to get to Hotel Java Palace:

  • Airport Link Trains:

    If available from your arrival airport, these trains offer a fast and efficient way to reach the city centre, from where you can take a taxi or rideshare service to the hotel.
  • Airport Shuttle Buses:

    Many airports operate shuttle services that connect to various points in the city. Check the schedules and routes for services heading towards Bekasi or central Jakarta.
  • Public Metered Taxis:

    Readily available at airport taxi stands, these offer a direct route to your destination. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps provide convenient pick-up points at the airport, offering a comfortable and often cost-effective way to reach Hotel Java Palace.
For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Hotel Java Palace

Hotel Java Palace stands out as a compelling choice for travellers visiting Jawa Barat, offering a combination of convenience, comfort, and value.

  • Prime Location:

    Situated in Bekasi, it provides easy access to local attractions and transport links.
  • Comfortable Accommodation:

    Rooms are designed with guest comfort in mind, featuring essential amenities and effective climate control.
  • Friendly Service:

    The hotel prides itself on its welcoming atmosphere and helpful 24-hour front desk service.
  • Convenient Facilities:

    Enjoy amenities like free Wi-Fi and on-site dining options.
To ensure you secure your preferred dates and the best rates, it is recommended to check room availability at Hotel Java Palace. Book Hotel Java Palace today for a pleasant and convenient stay in Jawa Barat.

For more options, you can Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Hotel Java Palace

Bar, Cafe and Lounge Hotel Java Palace
Bar, Cafe and Lounge
Swimming Pool Hotel Java Palace
Swimming Pool
Entertainment Facility Hotel Java Palace
Entertainment Facility
Fitness Center Hotel Java Palace
Fitness Center
Functional Hall Hotel Java Palace
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Connectivity

  • LAN Internet

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hotel Java Palace

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Java Palace
151
Number of floors in Hotel Java Palace
12
Another facilities in Hotel Java Palace
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked questions about Hotel Java Palace

What are available facilities at Hotel Java Palace?
There are top facilites at Hotel Java Palace such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Java Palace?
The standard check-in time at Hotel Java Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Java Palace provide breakfast?
Yes, Hotel Java Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Java Palace?
Hotel Java Palace has a 4.0-star rating.
How many floors does Hotel Java Palace have?
Hotel Java Palace has 12.
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Hotel Java Palace reviews and ratings

Overall Ratings & Reviews Hotel Java Palace

Traveloka (438)
Other sources (85)
8.8
Very Good
From 438 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Java Palace
All
Ambiance (7)
Room Space (7)
Bedroom (7)
Bathroom (7)
Distance to City Center (6)
Surroundings (6)
Accessibility (6)
Family Friendly (6)
Staff Friendliness (6)
Variety (6)
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Traveller Reviews Hotel Java Palace

Number of reviews per page
20
40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff and rooms are okay. The facilities are quite complete. What needs improvement: amenities should be provided for two people (there's only one). While the breakfast menu isn't very varied, it should be refilled quickly so customers don't have to wait long.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your experience staying at Java Palace Hotel. Your feedback is very important to us, so that we can continue to provide the best service to all our guests. We will coordinate with the relevant departments to follow up on your feedback as soon as possible. We sincerely hope to welcome you again on your next stay at Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable 👍
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
First time trying it, it was pretty good. The staff was friendly, the room was clean, but the AC wasn't cold enough.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your experience staying at Java Palace Hotel. Your feedback is very important to us, as it helps us to provide the best service to all our guests. We will coordinate with the relevant departments to follow up on your feedback as soon as possible. We hope to welcome you again on your next stay at Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
So good. I really appreciate it so much.
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Accommodation's Reply
27 May 2026
Dear Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience during your stay at Java Palace Hotel. We truly appreciate your kind review and are delighted to know that we were able to provide you with a memorable stay. We look forward to welcoming you back for your next visit to Java Palace Hotel. Yours sincerely, Salsadila Rizki I. Guest Relation Officer
b***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
You might need to access the lobby from the parking lot, as it's a long way around. If it rains, you'll definitely get drenched. The facilities and staff are top-notch.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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Satrio
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
We stayed in a Deluxe Room. The room was spacious, and we got plenty of pillows. The bathroom was spacious and clean, but the water in the bathtub was a bit unclear. The hotel staff were all friendly. The location is strategically located near the mall. Thank you. Best regards, stay healthy and successful.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Satrio, From Java Palace Hotel, we respectfully thank you for sharing your wonderful experience during your stay. Your feedback is very important to us, helping us to provide the best service to all our guests. We will follow up on your feedback with the relevant departments as soon as possible. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mr./Mrs. Noor R. R., Ladies and Gentlemen, This is a message from Java Palace Hotel expressing our gratitude for sharing your wonderful experience during your stay. We are very impressed by your positive review and feedback, which demonstrates that we provided you with a memorable experience. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Noor, thank you very much for staying at the Java Palace Hotel. We are honored to hear that you had a wonderful stay. Your valuable feedback is essential for improving our services. We will promptly forward your comments to the relevant departments and use them to make improvements. We look forward to welcoming you back again. Thank you. Customer Relationship Manager: Salsadilla Rizki Ikaputri
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
good place for stay. comfort and easy to access
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A***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
The hotel service is very good, the facilities and comfort of the rooms are also extraordinarily good.
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Herry S.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 122 week(s) ago
Suasananya sangat tenang sehingga bisa tidur dengan nyaman. Receptionist sangat ramah dan membantu. Sayang sarapan paginya variasinya kurang bagus.
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Accommodation's Reply
19 Apr 2024
Dear Mr.Henrry s Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Fendi Nur W - Assistant Front Office Manager
Yusuf A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 125 week(s) ago
Hotel nya tidak terawat, dan untuk menu sarapan pagi nya tidak enak, tapi pelayanan nya bagus dan ramah-ramah.
3 people find it helpful
Accommodation's Reply
28 Mar 2024
Dear Mr. Yusuf. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
Novi Y. W.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
Bener-bener nunggu lama buat bisa check in sampe jam 3 sore baru dapet kamar, + di kasih kamarnya lumayan pengap abis itu kita check out jam 10 an karena udah bener-bener ga nyaman sama kamarnya pengalaman yang buruk. Kayanya ga bakal balik lagi ke sini.
1 people find it helpful
Accommodation's Reply
05 Feb 2024
Dear Ms.Novi. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
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Prima P. A. U.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 136 week(s) ago
Bagus sih untuk kamarnya rapi dan bersih, hanya saja kan saya menginap untuk 2 orang, tapi toiletries dan slippers hanya dikasih 1. Sarapan-nya so-so, buat hotel bintang 4 malah agak kurang sih menurutku, nasi-nya keras, pempek dan cuko-nya kurang enak, telur dadar amis, yang enak cuma 1 menu yaitu daging lada hitam, selebihnya 2/5. Yang bagus dari hotel ini staff-nya ramah-ramah dan ambience-nya sangat enak.
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Fahrizal R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 140 week(s) ago
Good food, clean rooms. Nice room. Woth it with Price and Quality for the Cikarang area. Friendly and cheap service with a smile.
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Accommodation's Reply
03 Jan 2024
Dear Mr Fahrizal, Thank you for taking your time to tell us about your experience at Java Palace Hotel. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ebie Irawan Ecommerce Spv.
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Dede R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 141 week(s) ago
I am very happy to enjoy the experience of staying here, 1. Check in is easy and simple, simple, no deposit. 2. Security and friendly employees, this is very important, please maintain it. 3. The atmosphere and space in the lobby area and rooms are attractive, not boring. 4. Public areas and many complete facilities are available. The only thing that needs to be improved is the motorbike parking area. I saw that the motorbikes were in an open area so that if it was hot or rainy there would be no protection, maybe in the future it could be facilitated by providing protection.
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2 people find it helpful
Manuel P. c. P. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 144 week(s) ago
It ' s a nice hotel. Cleaner the rooms I stayed in, and the breakfast was also fine.
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PARJIYANTO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 149 week(s) ago
Secara keseluruhan puas dengan pelayanan yang diberikan. Tempat parkir mudah, Receptionis yang ramah, Kamar yang nyaman. Fasilitas yang memadai dan restoran dengan rasa yang sesuai dengan selera kami. Sempat mengalami kesulitan check in karena pihak hotel belum menerima order dari aplikasi, namun sudah tertangani dengan cepat.
4 people find it helpful
david r. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 172 week(s) ago
Tap water is dirty. Especially when filling the bathtub. Bad smell inside the room. And receptions is only polite for foreigners. This is old hotel. You need to upgrade the quality of the people and your moving facilities.
2 people find it helpful
Marta
icon-origin-TRAVELOKA
9.1
/10
Reviewed 175 week(s) ago
Check in dan check out cepat, kebetulan tidak ada antrian, kartu hanya dikasih 1, sedangkan lift free akses hanya sampai lantai 3, selebihnya harus tap kartu kalo mau ke lantai atas, kalau ada orang di kamar kita mau ke lobby mesti minta bantu FO untuk tapping kartu ke lantai atas sungguh merepotkan, hotel bersih dan rapi, interior kamar bagus, kamar wangi, lemarinya luas, kasur empuk dan tinggi, hanya bantalnya saja sudah mulai kempes, pemandangan bagus, akses kemana mana gampang, bisa jalan kaki ke mall, kolam renang lantai 3, ruang bilas agak jauh dari kolam, dekat dengan gym dan spa, kolamnya kotor padahal saya kesana sabtu, lantai dan dinding kolam agak berlumut dan usang, dan sangat panas better agak sore kalau renang, overall oke, hanya kolam renang saja perlu perbaikan.
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3 people find it helpful
Accommodation's Reply
03 Apr 2023
Dear Ms. Martha Hotlinda, Thank you for taking your time to tell us about your experience at the Java Palace Hotel. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Prasetyo B. Room Division Manager.
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Number of reviews per page
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Exterior 4 Hotel Java Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Java Palace

Traveloka (438)
Other sources (85)
8.8
Very Good
From 438 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Java Palace
All
Ambiance (7)
Room Space (7)
Bedroom (7)
Bathroom (7)
Distance to City Center (6)
Surroundings (6)
Accessibility (6)
Family Friendly (6)
Staff Friendliness (6)
Variety (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Java Palace

Number of reviews per page
20
40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff and rooms are okay. The facilities are quite complete. What needs improvement: amenities should be provided for two people (there's only one). While the breakfast menu isn't very varied, it should be refilled quickly so customers don't have to wait long.
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Find this review helpful?
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your experience staying at Java Palace Hotel. Your feedback is very important to us, so that we can continue to provide the best service to all our guests. We will coordinate with the relevant departments to follow up on your feedback as soon as possible. We sincerely hope to welcome you again on your next stay at Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable 👍
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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g***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
First time trying it, it was pretty good. The staff was friendly, the room was clean, but the AC wasn't cold enough.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your experience staying at Java Palace Hotel. Your feedback is very important to us, as it helps us to provide the best service to all our guests. We will coordinate with the relevant departments to follow up on your feedback as soon as possible. We hope to welcome you again on your next stay at Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
So good. I really appreciate it so much.
Find this review helpful?
Accommodation's Reply
27 May 2026
Dear Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience during your stay at Java Palace Hotel. We truly appreciate your kind review and are delighted to know that we were able to provide you with a memorable stay. We look forward to welcoming you back for your next visit to Java Palace Hotel. Yours sincerely, Salsadila Rizki I. Guest Relation Officer
b***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
You might need to access the lobby from the parking lot, as it's a long way around. If it rains, you'll definitely get drenched. The facilities and staff are top-notch.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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Satrio
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Staycation
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9.4
/10
Reviewed 30 week(s) ago
We stayed in a Deluxe Room. The room was spacious, and we got plenty of pillows. The bathroom was spacious and clean, but the water in the bathtub was a bit unclear. The hotel staff were all friendly. The location is strategically located near the mall. Thank you. Best regards, stay healthy and successful.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Satrio, From Java Palace Hotel, we respectfully thank you for sharing your wonderful experience during your stay. Your feedback is very important to us, helping us to provide the best service to all our guests. We will follow up on your feedback with the relevant departments as soon as possible. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mr./Mrs. Noor R. R., Ladies and Gentlemen, This is a message from Java Palace Hotel expressing our gratitude for sharing your wonderful experience during your stay. We are very impressed by your positive review and feedback, which demonstrates that we provided you with a memorable experience. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Noor, thank you very much for staying at the Java Palace Hotel. We are honored to hear that you had a wonderful stay. Your valuable feedback is essential for improving our services. We will promptly forward your comments to the relevant departments and use them to make improvements. We look forward to welcoming you back again. Thank you. Customer Relationship Manager: Salsadilla Rizki Ikaputri
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Guest
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9.4
/10
Reviewed 52 week(s) ago
good place for stay. comfort and easy to access
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A***b
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9.7
/10
Reviewed 75 week(s) ago
The hotel service is very good, the facilities and comfort of the rooms are also extraordinarily good.
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Herry S.
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Business
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8.7
/10
Reviewed 122 week(s) ago
Suasananya sangat tenang sehingga bisa tidur dengan nyaman. Receptionist sangat ramah dan membantu. Sayang sarapan paginya variasinya kurang bagus.
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Accommodation's Reply
19 Apr 2024
Dear Mr.Henrry s Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Fendi Nur W - Assistant Front Office Manager
Yusuf A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 125 week(s) ago
Hotel nya tidak terawat, dan untuk menu sarapan pagi nya tidak enak, tapi pelayanan nya bagus dan ramah-ramah.
3 people find it helpful
Accommodation's Reply
28 Mar 2024
Dear Mr. Yusuf. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
Novi Y. W.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
Bener-bener nunggu lama buat bisa check in sampe jam 3 sore baru dapet kamar, + di kasih kamarnya lumayan pengap abis itu kita check out jam 10 an karena udah bener-bener ga nyaman sama kamarnya pengalaman yang buruk. Kayanya ga bakal balik lagi ke sini.
1 people find it helpful
Accommodation's Reply
05 Feb 2024
Dear Ms.Novi. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
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Prima P. A. U.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 136 week(s) ago
Bagus sih untuk kamarnya rapi dan bersih, hanya saja kan saya menginap untuk 2 orang, tapi toiletries dan slippers hanya dikasih 1. Sarapan-nya so-so, buat hotel bintang 4 malah agak kurang sih menurutku, nasi-nya keras, pempek dan cuko-nya kurang enak, telur dadar amis, yang enak cuma 1 menu yaitu daging lada hitam, selebihnya 2/5. Yang bagus dari hotel ini staff-nya ramah-ramah dan ambience-nya sangat enak.
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Fahrizal R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 140 week(s) ago
Good food, clean rooms. Nice room. Woth it with Price and Quality for the Cikarang area. Friendly and cheap service with a smile.
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Accommodation's Reply
03 Jan 2024
Dear Mr Fahrizal, Thank you for taking your time to tell us about your experience at Java Palace Hotel. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ebie Irawan Ecommerce Spv.
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Dede R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 141 week(s) ago
I am very happy to enjoy the experience of staying here, 1. Check in is easy and simple, simple, no deposit. 2. Security and friendly employees, this is very important, please maintain it. 3. The atmosphere and space in the lobby area and rooms are attractive, not boring. 4. Public areas and many complete facilities are available. The only thing that needs to be improved is the motorbike parking area. I saw that the motorbikes were in an open area so that if it was hot or rainy there would be no protection, maybe in the future it could be facilitated by providing protection.
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2 people find it helpful
Manuel P. c. P. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 144 week(s) ago
It ' s a nice hotel. Cleaner the rooms I stayed in, and the breakfast was also fine.
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PARJIYANTO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 149 week(s) ago
Secara keseluruhan puas dengan pelayanan yang diberikan. Tempat parkir mudah, Receptionis yang ramah, Kamar yang nyaman. Fasilitas yang memadai dan restoran dengan rasa yang sesuai dengan selera kami. Sempat mengalami kesulitan check in karena pihak hotel belum menerima order dari aplikasi, namun sudah tertangani dengan cepat.
4 people find it helpful
david r. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 172 week(s) ago
Tap water is dirty. Especially when filling the bathtub. Bad smell inside the room. And receptions is only polite for foreigners. This is old hotel. You need to upgrade the quality of the people and your moving facilities.
2 people find it helpful
Marta
icon-origin-TRAVELOKA
9.1
/10
Reviewed 175 week(s) ago
Check in dan check out cepat, kebetulan tidak ada antrian, kartu hanya dikasih 1, sedangkan lift free akses hanya sampai lantai 3, selebihnya harus tap kartu kalo mau ke lantai atas, kalau ada orang di kamar kita mau ke lobby mesti minta bantu FO untuk tapping kartu ke lantai atas sungguh merepotkan, hotel bersih dan rapi, interior kamar bagus, kamar wangi, lemarinya luas, kasur empuk dan tinggi, hanya bantalnya saja sudah mulai kempes, pemandangan bagus, akses kemana mana gampang, bisa jalan kaki ke mall, kolam renang lantai 3, ruang bilas agak jauh dari kolam, dekat dengan gym dan spa, kolamnya kotor padahal saya kesana sabtu, lantai dan dinding kolam agak berlumut dan usang, dan sangat panas better agak sore kalau renang, overall oke, hanya kolam renang saja perlu perbaikan.
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3 people find it helpful
Accommodation's Reply
03 Apr 2023
Dear Ms. Martha Hotlinda, Thank you for taking your time to tell us about your experience at the Java Palace Hotel. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Prasetyo B. Room Division Manager.
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