Hotel Java Palace

Hotels
Preferred Partner
8.8
/10
Very Good
428 reviews

What Guests Say About Their Stay

Staff Friendliness (9)
Room Space (9)
Bedroom (9)
Bathroom (9)

Noor R. R.

10.0
/ 10
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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Noor R. R.

10.0
/ 10
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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Irsan P. u.

10.0
/ 10
I was so impressed with the friendliness of all the staff. the room was clean and the food is good. definitely will come back soon.

slamet P.

9.7
/ 10
The hotel is comfortable, the rooms are spacious, the beds are large, suitable for families, the location is easy to reach, the service is good and the people are friendly.
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Abdul Wahid

8.8
/ 10
Staff very helpful, good lah anyway.
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In the Area
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Jalan Niaga Utara Kav 1-2, Jababeka II, Cikarang,Mekarmukti,, Cikarang, Bekasi, Jawa Barat, Indonesia

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Java Palace is located in area / city North Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Java Palace

Jalan Niaga Utara Kav 1-2, Jababeka II, Cikarang,Mekarmukti,, Cikarang, Bekasi, Jawa Barat, Indonesia
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Lobby Hotel Java Palace
Exterior 2 Hotel Java Palace

Discover More About Hotel Java Palace

When planning your next getaway to the vibrant region of Jawa Barat, Indonesia, finding the perfect accommodation is key to an unforgettable experience. Look no further than **Hotel Java Palace**, a distinguished establishment that promises comfort, convenience, and a touch of local charm. Room rates at **Hotel Java Palace** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Java Palace Location

Nestled in the heart of Bekasi, **Hotel Java Palace** enjoys a prime location that offers both accessibility and tranquility. Situated at Jalan Niaga Utara Kav 1-2, Jababeka II, Cikarang,Mekarmukti,, Cikarang, Bekasi, Jawa Barat, Indonesia, the hotel is conveniently located approximately 15 kilometers from the bustling city center of Jakarta, making it an ideal base for exploring the wider West Java region. For those arriving by air, it's a manageable distance from major transportation hubs, ensuring a smooth start to your stay. The atmosphere surrounding **Hotel Java Palace** is one of relaxed sophistication, offering a peaceful retreat from the urban energy while remaining close enough to experience the vibrant local culture and attractions that Bekasi has to offer.

Hotel Java Palace Facilities & Services

Facilities for guests at **Hotel Java Palace** are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness center for guests who wish to maintain their workout routine.
  • A dedicated business center with meeting facilities for corporate travelers.
  • On-site dining options offering a variety of culinary delights.
  • 24-hour front desk service to assist with any requests.
  • Daily housekeeping services to ensure a clean and pleasant environment.
  • Secure and complimentary on-site parking for guests with private vehicles.
The swimming pool is open daily from 7:00 AM to 7:00 PM, with no additional fees. The fitness center is accessible from 6:00 AM to 9:00 PM, also free of charge for hotel guests.

Hotel Java Palace Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's preferences. The room types of **Hotel Java Palace** include options that cater to solo travelers, couples, and families alike.
  • Deluxe Room:

    Available with either a city view or garden view. These rooms are non-smoking and offer a comfortable space for relaxation.
  • Executive Room:

    Offering enhanced amenities and a choice of city or garden views. These rooms are non-smoking.
  • Suite Room:

    For those seeking a more luxurious experience, our suites provide spacious living areas and premium furnishings. Some suites feature a bathtub for added indulgence. Available with city or garden views and are non-smoking.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfortable bedding. Available with garden views and are non-smoking.
All rooms are equipped with modern amenities to ensure a pleasant stay. Please inquire at the front desk for specific room features, including the availability of bathtubs.

Hotel Java Palace Dining & Restaurants

Savor a delightful culinary journey at **Hotel Java Palace**, where a variety of dining options await to tantalize your taste buds.
  • The Java Restaurant:

    Our main dining venue, offering a breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect a mix of international and local Indonesian dishes. Estimated price per person for lunch/dinner is PHP 600.
  • The Terrace Cafe:

    A casual spot perfect for a coffee break or light snacks. Open daily from 9:00 AM to 8:00 PM. Light snacks and beverages are available, with an estimated price per person of PHP 300.
  • The Lounge Bar:

    Unwind with a selection of refreshing drinks and cocktails in a relaxed ambiance. Open from 4:00 PM to 12:00 AM. Drinks start from PHP 250.
The Java Restaurant is particularly known for its authentic Indonesian cuisine, prepared with fresh, local ingredients.

Hotel Java Palace Nearby Attractions and Activities

Beyond the comfort of **Hotel Java Palace**, the surrounding Bekasi area and its proximity to Jakarta offer a wealth of attractions and activities for every interest.
  • Grand Galaxy Park:

    A popular lifestyle and entertainment hub featuring a wide array of shops, restaurants, and a cinema.
  • Go! Wet Waterpark:

    Perfect for families and thrill-seekers, offering a variety of water slides and attractions.
  • Bekasi Square:

    A large shopping mall providing a comprehensive retail experience with numerous local and international brands.
  • Taman Buaya Indonesia:

    A unique crocodile park where visitors can observe these fascinating reptiles up close.
  • Museum Nasional Indonesia (Jakarta):

    A short drive away, this museum houses an extensive collection of Indonesian artifacts and cultural heritage.
If you are looking for other activities around **Hotel Java Palace**, check out the best deals on Traveloka: Recommended activities in Bekasi!

How to Get to Hotel Java Palace from the Airport

Navigating your way to **Hotel Java Palace** from the airport is straightforward, with several convenient options available. The airport transfer service of **Hotel Java Palace** is designed to offer a seamless transition from your flight to your accommodation.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange for the hotel's private airport transfer service. This service offers direct pick-up from the airport and can be booked in advance. The estimated cost for this service is PHP 1,500.
  • Metered/Coupon Taxis:

    Available at designated taxi stands at the airport. This is a reliable option for reaching **Hotel Java Palace**. The estimated fare can range from PHP 800 to PHP 1,200, depending on traffic conditions.
  • Ride-hailing Services:

    You can also opt for a ride-hailing service, which can be booked via a mobile app. This offers a convenient and often cost-effective way to reach the hotel. Estimated cost is similar to metered taxis.
  • Public Transport (with transfers):

    While more time-consuming, it is possible to use a combination of public buses and local transport options. This would involve taking a bus from the airport to a major transit hub in Jakarta and then transferring to a local bus or commuter train towards Bekasi. This option is the most economical but requires more planning and time.
For a stress-free arrival, consider pre-booking airport transfer services or inquire about the **Hotel Java Palace** airport transfer.

Summary of Why You Should Choose to Stay at Hotel Java Palace

Choosing **Hotel Java Palace** for your stay in Jawa Barat ensures a blend of comfort, convenience, and excellent service.
  • Prime Location:

    Situated in Bekasi, offering easy access to local attractions and proximity to Jakarta.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different needs and preferences.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and business facilities.
  • Dining Options:

    Savor delicious local and international cuisine at the on-site restaurants.
  • Value for Money:

    Competitive rates, especially when utilizing promotions.
Room availability at **Hotel Java Palace** is often excellent, but it's always wise to book in advance, especially during peak seasons. Booking **Hotel Java Palace** is simple and convenient through Traveloka. Book budget hotels in Jawa Barat and experience the warm hospitality that awaits you. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Java Palace

Bar, Cafe and Lounge Hotel Java Palace
Bar, Cafe and Lounge
Swimming Pool Hotel Java Palace
Swimming Pool
Entertainment Facility Hotel Java Palace
Entertainment Facility
Fitness Center Hotel Java Palace
Fitness Center
Functional Hall Hotel Java Palace
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Connectivity

  • LAN Internet

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hotel Java Palace

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Java Palace
151
Number of floors in Hotel Java Palace
12
Another facilities in Hotel Java Palace
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Hotel Java Palace

What are available facilities at Hotel Java Palace?
There are top facilites at Hotel Java Palace such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Java Palace?
The standard check-in time at Hotel Java Palace is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Java Palace provide breakfast?
Yes, Hotel Java Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Java Palace?
Hotel Java Palace is a 4.0-star hotel.
How many floors does Hotel Java Palace have?
Hotel Java Palace has 12 floors.
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More Reviews from Other Guests in Hotel Java Palace

8.8
Very Good
From 428 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Java Palace
All
Ambiance (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
Distance to City Center (5)
Surroundings (5)
Accessibility (5)
Family Friendly (5)
Staff Friendliness (5)
Variety (5)
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Traveler Reviews Hotel Java Palace

Number of reviews per page
20
40
Customer reviews
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
So good. I really appreciate it so much.
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Accommodation's Reply
27 May 2026
Dear Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience during your stay at Java Palace Hotel. We truly appreciate your kind review and are delighted to know that we were able to provide you with a memorable stay. We look forward to welcoming you back for your next visit to Java Palace Hotel. Yours sincerely, Salsadila Rizki I. Guest Relation Officer
b***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
You might need to access the lobby from the parking lot, as it's a long way around. If it rains, you'll definitely get drenched. The facilities and staff are top-notch.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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Satrio
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
We stayed in a Deluxe Room. The room was spacious, and we got plenty of pillows. The bathroom was spacious and clean, but the water in the bathtub was a bit unclear. The hotel staff were all friendly. The location is strategically located near the mall. Thank you. Best regards, stay healthy and successful.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Satrio, From Java Palace Hotel, we respectfully thank you for sharing your wonderful experience during your stay. Your feedback is very important to us, helping us to provide the best service to all our guests. We will follow up on your feedback with the relevant departments as soon as possible. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mr./Mrs. Noor R. R., Ladies and Gentlemen, This is a message from Java Palace Hotel expressing our gratitude for sharing your wonderful experience during your stay. We are very impressed by your positive review and feedback, which demonstrates that we provided you with a memorable experience. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Noor, thank you very much for staying at the Java Palace Hotel. We are honored to hear that you had a wonderful stay. Your valuable feedback is essential for improving our services. We will promptly forward your comments to the relevant departments and use them to make improvements. We look forward to welcoming you back again. Thank you. Customer Relationship Manager: Salsadilla Rizki Ikaputri
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
good place for stay. comfort and easy to access
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A***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
The hotel service is very good, the facilities and comfort of the rooms are also extraordinarily good.
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Herry S.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 113 week(s) ago
Suasananya sangat tenang sehingga bisa tidur dengan nyaman. Receptionist sangat ramah dan membantu. Sayang sarapan paginya variasinya kurang bagus.
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Accommodation's Reply
19 Apr 2024
Dear Mr.Henrry s Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Fendi Nur W - Assistant Front Office Manager
Yusuf A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 116 week(s) ago
Hotel nya tidak terawat, dan untuk menu sarapan pagi nya tidak enak, tapi pelayanan nya bagus dan ramah-ramah.
3 people find it helpful
Accommodation's Reply
28 Mar 2024
Dear Mr. Yusuf. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
Novi Y. W.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 126 week(s) ago
Bener-bener nunggu lama buat bisa check in sampe jam 3 sore baru dapet kamar, + di kasih kamarnya lumayan pengap abis itu kita check out jam 10 an karena udah bener-bener ga nyaman sama kamarnya pengalaman yang buruk. Kayanya ga bakal balik lagi ke sini.
1 people find it helpful
Accommodation's Reply
05 Feb 2024
Dear Ms.Novi. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
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Prima P. A. U.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 127 week(s) ago
Bagus sih untuk kamarnya rapi dan bersih, hanya saja kan saya menginap untuk 2 orang, tapi toiletries dan slippers hanya dikasih 1. Sarapan-nya so-so, buat hotel bintang 4 malah agak kurang sih menurutku, nasi-nya keras, pempek dan cuko-nya kurang enak, telur dadar amis, yang enak cuma 1 menu yaitu daging lada hitam, selebihnya 2/5. Yang bagus dari hotel ini staff-nya ramah-ramah dan ambience-nya sangat enak.
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Fahrizal R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Good food, clean rooms. Nice room. Woth it with Price and Quality for the Cikarang area. Friendly and cheap service with a smile.
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Accommodation's Reply
03 Jan 2024
Dear Mr Fahrizal, Thank you for taking your time to tell us about your experience at Java Palace Hotel. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ebie Irawan Ecommerce Spv.
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Dede R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
I am very happy to enjoy the experience of staying here, 1. Check in is easy and simple, simple, no deposit. 2. Security and friendly employees, this is very important, please maintain it. 3. The atmosphere and space in the lobby area and rooms are attractive, not boring. 4. Public areas and many complete facilities are available. The only thing that needs to be improved is the motorbike parking area. I saw that the motorbikes were in an open area so that if it was hot or rainy there would be no protection, maybe in the future it could be facilitated by providing protection.
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2 people find it helpful
Manuel P. c. P. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 135 week(s) ago
It ' s a nice hotel. Cleaner the rooms I stayed in, and the breakfast was also fine.
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PARJIYANTO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 140 week(s) ago
Secara keseluruhan puas dengan pelayanan yang diberikan. Tempat parkir mudah, Receptionis yang ramah, Kamar yang nyaman. Fasilitas yang memadai dan restoran dengan rasa yang sesuai dengan selera kami. Sempat mengalami kesulitan check in karena pihak hotel belum menerima order dari aplikasi, namun sudah tertangani dengan cepat.
4 people find it helpful
david r. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
Tap water is dirty. Especially when filling the bathtub. Bad smell inside the room. And receptions is only polite for foreigners. This is old hotel. You need to upgrade the quality of the people and your moving facilities.
2 people find it helpful
Marta
icon-origin-TRAVELOKA
9.1
/10
Reviewed 166 week(s) ago
Check in dan check out cepat, kebetulan tidak ada antrian, kartu hanya dikasih 1, sedangkan lift free akses hanya sampai lantai 3, selebihnya harus tap kartu kalo mau ke lantai atas, kalau ada orang di kamar kita mau ke lobby mesti minta bantu FO untuk tapping kartu ke lantai atas sungguh merepotkan, hotel bersih dan rapi, interior kamar bagus, kamar wangi, lemarinya luas, kasur empuk dan tinggi, hanya bantalnya saja sudah mulai kempes, pemandangan bagus, akses kemana mana gampang, bisa jalan kaki ke mall, kolam renang lantai 3, ruang bilas agak jauh dari kolam, dekat dengan gym dan spa, kolamnya kotor padahal saya kesana sabtu, lantai dan dinding kolam agak berlumut dan usang, dan sangat panas better agak sore kalau renang, overall oke, hanya kolam renang saja perlu perbaikan.
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3 people find it helpful
Accommodation's Reply
03 Apr 2023
Dear Ms. Martha Hotlinda, Thank you for taking your time to tell us about your experience at the Java Palace Hotel. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Prasetyo B. Room Division Manager.
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Ahmad S. A.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 170 week(s) ago
The receptions are not friendly
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2 people find it helpful
Accommodation's Reply
10 Mar 2023
Dear Mr. Ahmad Syairozie Arief, Thank you for taking your time to tell us about your experience at the Java Palace Hotel Cikarang. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Best regards. Prasetyo Budi. Room Division Manager.
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Anggun s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 172 week(s) ago
This accommodation is suitable for staycation and honeymoon. Close & strategic location, clean, very friendly service. The food is delicious. Excellent. Thank You.
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1 people find it helpful
Accommodation's Reply
23 Feb 2023
Dear Ms.Anggun Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan E-commerce & Reservation Spv
Wawan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 176 week(s) ago
For me and my family, it was quite satisfied to stay at Java Palace, the facilities were good and clean, the breakfast menu was delicious, and the service of the hotel staff was very kind and friendly. Recommended
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1 people find it helpful
Accommodation's Reply
30 Jan 2023
Dear Mr. Wawan, Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan E-commerce & Reservation Spv
Number of reviews per page
20
40

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Exterior 4 Hotel Java Palace

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8.8
Very Good
From 428 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Java Palace
All
Ambiance (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
Distance to City Center (5)
Surroundings (5)
Accessibility (5)
Family Friendly (5)
Staff Friendliness (5)
Variety (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Java Palace

Number of reviews per page
20
40
Customer reviews
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
So good. I really appreciate it so much.
Find this review helpful?
Accommodation's Reply
27 May 2026
Dear Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience during your stay at Java Palace Hotel. We truly appreciate your kind review and are delighted to know that we were able to provide you with a memorable stay. We look forward to welcoming you back for your next visit to Java Palace Hotel. Yours sincerely, Salsadila Rizki I. Guest Relation Officer
b***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
You might need to access the lobby from the parking lot, as it's a long way around. If it rains, you'll definitely get drenched. The facilities and staff are top-notch.
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Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Java Palace Hotel. Thank you for sharing your wonderful experience at Java Palace Hotel. We are delighted to receive your positive review and a memorable experience. We sincerely hope to welcome you again on your next visit to Java Palace Hotel. Sincerely, Salzadila Rizki I., Customer Relations Officer
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Satrio
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
We stayed in a Deluxe Room. The room was spacious, and we got plenty of pillows. The bathroom was spacious and clean, but the water in the bathtub was a bit unclear. The hotel staff were all friendly. The location is strategically located near the mall. Thank you. Best regards, stay healthy and successful.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Satrio, From Java Palace Hotel, we respectfully thank you for sharing your wonderful experience during your stay. Your feedback is very important to us, helping us to provide the best service to all our guests. We will follow up on your feedback with the relevant departments as soon as possible. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel staff was very friendly and helpful during check-in. The rooms were clean and comfortable for families. The swimming pool was quite nice. Breakfast was varied and delicious.
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mr./Mrs. Noor R. R., Ladies and Gentlemen, This is a message from Java Palace Hotel expressing our gratitude for sharing your wonderful experience during your stay. We are very impressed by your positive review and feedback, which demonstrates that we provided you with a memorable experience. We look forward to welcoming you again on your next visit to Java Palace Hotel. Sincerely, A.B. Irawan, Assistant Front Office Manager
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Noor R. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel staff was friendly and helpful during the check-in process, the hotel facilities were good, the rooms were very comfortable, clean, the food was also delicious and varied.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Noor, thank you very much for staying at the Java Palace Hotel. We are honored to hear that you had a wonderful stay. Your valuable feedback is essential for improving our services. We will promptly forward your comments to the relevant departments and use them to make improvements. We look forward to welcoming you back again. Thank you. Customer Relationship Manager: Salsadilla Rizki Ikaputri
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
good place for stay. comfort and easy to access
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A***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
The hotel service is very good, the facilities and comfort of the rooms are also extraordinarily good.
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Herry S.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 113 week(s) ago
Suasananya sangat tenang sehingga bisa tidur dengan nyaman. Receptionist sangat ramah dan membantu. Sayang sarapan paginya variasinya kurang bagus.
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Accommodation's Reply
19 Apr 2024
Dear Mr.Henrry s Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Fendi Nur W - Assistant Front Office Manager
Yusuf A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 116 week(s) ago
Hotel nya tidak terawat, dan untuk menu sarapan pagi nya tidak enak, tapi pelayanan nya bagus dan ramah-ramah.
3 people find it helpful
Accommodation's Reply
28 Mar 2024
Dear Mr. Yusuf. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
Novi Y. W.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 126 week(s) ago
Bener-bener nunggu lama buat bisa check in sampe jam 3 sore baru dapet kamar, + di kasih kamarnya lumayan pengap abis itu kita check out jam 10 an karena udah bener-bener ga nyaman sama kamarnya pengalaman yang buruk. Kayanya ga bakal balik lagi ke sini.
1 people find it helpful
Accommodation's Reply
05 Feb 2024
Dear Ms.Novi. Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan. E-commerce & Reservation Spv.
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Prima P. A. U.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 127 week(s) ago
Bagus sih untuk kamarnya rapi dan bersih, hanya saja kan saya menginap untuk 2 orang, tapi toiletries dan slippers hanya dikasih 1. Sarapan-nya so-so, buat hotel bintang 4 malah agak kurang sih menurutku, nasi-nya keras, pempek dan cuko-nya kurang enak, telur dadar amis, yang enak cuma 1 menu yaitu daging lada hitam, selebihnya 2/5. Yang bagus dari hotel ini staff-nya ramah-ramah dan ambience-nya sangat enak.
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Fahrizal R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Good food, clean rooms. Nice room. Woth it with Price and Quality for the Cikarang area. Friendly and cheap service with a smile.
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Accommodation's Reply
03 Jan 2024
Dear Mr Fahrizal, Thank you for taking your time to tell us about your experience at Java Palace Hotel. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ebie Irawan Ecommerce Spv.
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Dede R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 132 week(s) ago
I am very happy to enjoy the experience of staying here, 1. Check in is easy and simple, simple, no deposit. 2. Security and friendly employees, this is very important, please maintain it. 3. The atmosphere and space in the lobby area and rooms are attractive, not boring. 4. Public areas and many complete facilities are available. The only thing that needs to be improved is the motorbike parking area. I saw that the motorbikes were in an open area so that if it was hot or rainy there would be no protection, maybe in the future it could be facilitated by providing protection.
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2 people find it helpful
Manuel P. c. P. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 135 week(s) ago
It ' s a nice hotel. Cleaner the rooms I stayed in, and the breakfast was also fine.
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PARJIYANTO
icon-origin-TRAVELOKA
10.0
/10
Reviewed 140 week(s) ago
Secara keseluruhan puas dengan pelayanan yang diberikan. Tempat parkir mudah, Receptionis yang ramah, Kamar yang nyaman. Fasilitas yang memadai dan restoran dengan rasa yang sesuai dengan selera kami. Sempat mengalami kesulitan check in karena pihak hotel belum menerima order dari aplikasi, namun sudah tertangani dengan cepat.
4 people find it helpful
david r. p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 163 week(s) ago
Tap water is dirty. Especially when filling the bathtub. Bad smell inside the room. And receptions is only polite for foreigners. This is old hotel. You need to upgrade the quality of the people and your moving facilities.
2 people find it helpful
Marta
icon-origin-TRAVELOKA
9.1
/10
Reviewed 166 week(s) ago
Check in dan check out cepat, kebetulan tidak ada antrian, kartu hanya dikasih 1, sedangkan lift free akses hanya sampai lantai 3, selebihnya harus tap kartu kalo mau ke lantai atas, kalau ada orang di kamar kita mau ke lobby mesti minta bantu FO untuk tapping kartu ke lantai atas sungguh merepotkan, hotel bersih dan rapi, interior kamar bagus, kamar wangi, lemarinya luas, kasur empuk dan tinggi, hanya bantalnya saja sudah mulai kempes, pemandangan bagus, akses kemana mana gampang, bisa jalan kaki ke mall, kolam renang lantai 3, ruang bilas agak jauh dari kolam, dekat dengan gym dan spa, kolamnya kotor padahal saya kesana sabtu, lantai dan dinding kolam agak berlumut dan usang, dan sangat panas better agak sore kalau renang, overall oke, hanya kolam renang saja perlu perbaikan.
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3 people find it helpful
Accommodation's Reply
03 Apr 2023
Dear Ms. Martha Hotlinda, Thank you for taking your time to tell us about your experience at the Java Palace Hotel. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Prasetyo B. Room Division Manager.
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Ahmad S. A.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 170 week(s) ago
The receptions are not friendly
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2 people find it helpful
Accommodation's Reply
10 Mar 2023
Dear Mr. Ahmad Syairozie Arief, Thank you for taking your time to tell us about your experience at the Java Palace Hotel Cikarang. We're sorry that your experience did not meet your expectations; Please allow us to convey our sincere apologies. At Java Palace Hotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Best regards. Prasetyo Budi. Room Division Manager.
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Anggun s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 172 week(s) ago
This accommodation is suitable for staycation and honeymoon. Close & strategic location, clean, very friendly service. The food is delicious. Excellent. Thank You.
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1 people find it helpful
Accommodation's Reply
23 Feb 2023
Dear Ms.Anggun Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan E-commerce & Reservation Spv
Wawan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 176 week(s) ago
For me and my family, it was quite satisfied to stay at Java Palace, the facilities were good and clean, the breakfast menu was delicious, and the service of the hotel staff was very kind and friendly. Recommended
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1 people find it helpful
Accommodation's Reply
30 Jan 2023
Dear Mr. Wawan, Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan E-commerce & Reservation Spv
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