Hotel Nirwana

Hotels
8.2
/10
Very Good
138 reviews

What Guests Say About Their Stay

Masye M.

10.0
/ 10
Friendly people-friendly, strategic location, convenient
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In the Area
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Jalan Nusantara Puakang No.12, Tanjung Balai Karimun City Center, Tanjung Balai Karimun, Kepulauan Riau, Indonesia

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Hotel Nirwana is located in area / city Tanjung Balai Karimun City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Nirwana

Jalan Nusantara Puakang No.12, Tanjung Balai Karimun City Center, Tanjung Balai Karimun, Kepulauan Riau, Indonesia
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Discover Your Oasis at Hotel Nirwana, Kepulauan Riau

Welcome to Hotel Nirwana, your premier destination for an unforgettable stay in the beautiful Kepulauan Riau, Indonesia. Nestled in a prime location, Hotel Nirwana offers a perfect blend of comfort, convenience, and local charm, making it the ideal choice for both leisure and business travellers. Whether you're seeking a relaxing getaway or a base for exploring the wonders of the region, our hotel promises an exceptional experience. Room rates at Hotel Nirwana start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Nirwana Location

Hotel Nirwana is strategically situated in the vibrant heart of Tanjung Balai Karimun, Kepulauan Riau. You'll find us at Jalan Nusantara Puakang No.12, Pusat Kota Tanjung Balai Karimun, Tanjung Balai Karimun, Kepulauan Riau, Indonesia, a location that offers easy access to the area's most sought-after attractions and essential amenities. We are conveniently located approximately 45 minutes by car from the nearest ferry terminal, providing a smooth transition for travellers arriving from mainland Indonesia or Singapore. The atmosphere surrounding Hotel Nirwana is one of tranquil beauty, yet it's close enough to experience the local buzz. Imagine waking up to the gentle sounds of the sea and enjoying the convenience of having local markets and charming eateries just a short stroll away. For those looking to explore further, the picturesque coastal areas and historical sites of Karimun are within easy reach, offering a delightful blend of relaxation and discovery.

Hotel Nirwana Facilities & Services

Facilities for guests at Hotel Nirwana are designed to ensure your stay is as comfortable and enjoyable as possible. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 8:00 AM to 7:00 PM.
  • A well-equipped fitness centre to keep up with your workout routine. Open daily from 6:00 AM to 9:00 PM.
  • On-site parking is available for guests, ensuring peace of mind for those travelling by car.
  • A dedicated concierge service to assist with tour bookings, transportation, and local recommendations.
  • Room service is available during specified hours, offering a convenient dining option.
  • Daily housekeeping services to maintain the cleanliness and comfort of your room.

Hotel Nirwana Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Hotel Nirwana offer comfort and style for every traveller. We offer a variety of rooms, each designed with your relaxation in mind.
  • Deluxe Room:

    These comfortable rooms offer a serene retreat, often featuring a City View or a partial Ocean View. All Deluxe Rooms are strictly non-smoking and include a private bathroom, some with a bathtub.
  • Executive Suite:

    For those seeking a little extra space and luxury, our Executive Suites provide enhanced amenities and often boast a more expansive City View or Ocean View. These suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for travellers with children, our Family Rooms are spacious and designed to accommodate multiple guests comfortably. They are non-smoking and may feature a bathtub, offering convenience for families.
Please note that all rooms at Hotel Nirwana are designated as non-smoking to ensure a pleasant environment for all guests. We do not currently offer pet-friendly rooms.

Hotel Nirwana Dining & Restaurants

Savour delightful culinary experiences at Hotel Nirwana. Our on-site dining options are crafted to tantalize your taste buds with a variety of flavours.
  • Nirwana Restaurant:

    Enjoy a delightful breakfast buffet featuring a mix of local Indonesian and international dishes. For lunch and dinner, the restaurant offers a selection of fresh seafood and regional specialties. Estimated price per person for dinner is around AUD $20-30. Operating hours: 7:00 AM - 10:00 PM daily.
  • Poolside Café:

    A casual spot perfect for light snacks, refreshing beverages, and casual meals throughout the day. Operating hours: 10:00 AM - 6:00 PM daily.

Hotel Nirwana Nearby Attractions and Activities

Explore the captivating surroundings of Hotel Nirwana and discover the unique charm of Tanjung Balai Karimun.
  • Tanjung Balai Karimun City Centre:

    Immerse yourself in the local culture by exploring the bustling city centre, where you can find local markets, shops, and authentic Indonesian eateries.
  • Pasir Panjang Beach:

    A beautiful stretch of coastline offering a tranquil escape. It's a perfect spot for a leisurely walk, enjoying the sea breeze, or simply relaxing by the water.
  • Mount Jantan:

    For the adventurous, a hike up Mount Jantan offers panoramic views of the surrounding islands and sea. It's a rewarding experience for nature lovers.
  • Local Markets:

    Experience the vibrant local life by visiting the traditional markets. Here you can find fresh produce, local handicrafts, and a taste of everyday life in Kepulauan Riau.
  • Karimun Islands Exploration:

    Take a boat trip to explore the smaller, pristine islands dotted around Karimun. These islands offer secluded beaches and excellent opportunities for snorkelling and diving.
If you are looking for other activities around Hotel Nirwana, check out the best deals on Traveloka: Recommended activities in Tanjung Balai Karimun!

How to Get to Hotel Nirwana from the Airport

Navigating your journey to Hotel Nirwana is straightforward, ensuring a seamless arrival. The airport transfer service of Hotel Nirwana is designed for your convenience. Here’s how to get to Hotel Nirwana:
  • Airport Taxi:

    Upon arrival at the nearest airport (e.g., Raja Haji Fisabilillah International Airport on Tanjung Pinang, which would require a ferry to Karimun, or a smaller local airstrip if available), you can easily find metered airport taxis. The journey to the ferry terminal for Karimun would take approximately 1-2 hours depending on the airport, with estimated taxi fares ranging from AUD $30-50. From the Karimun ferry terminal, a local taxi or ride-hailing service to Hotel Nirwana will cost approximately AUD $5-10.
  • Ride-hailing Service:

    Similar to taxis, ride-hailing services are readily available at the airport and can be a convenient option for reaching the ferry terminal or directly to the hotel if local services permit. Prices are comparable to taxis.
  • Hotel Nirwana Airport Transfer:

    For a hassle-free experience, you can arrange a private airport transfer directly through Hotel Nirwana. This service ensures a comfortable and direct journey from the airport to the hotel, with prices typically starting from AUD $60-80, depending on the pick-up location. Contact the hotel in advance to book this service.
  • Ferry Transfer:

    If arriving via an airport on a different island (like Tanjung Pinang), you will need to take a ferry to Karimun. Ferry tickets are reasonably priced, usually between AUD $10-20.
We recommend pre-booking your airport transfer services or arranging the Hotel Nirwana airport transfer for the most convenient arrival.

Summary of Why You Should Choose to Stay at Hotel Nirwana

Choosing Hotel Nirwana means opting for a memorable and comfortable stay in Kepulauan Riau. With its prime location, excellent facilities, and warm hospitality, it’s the perfect base for your adventures.
  • Prime Location:

    Easy access to local attractions, dining, and transport links.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit all travellers.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and attentive services.
  • Value for Money:

    Competitive pricing with the added benefit of Traveloka promotions.
Discover the best Room availability at Hotel Nirwana and start planning your trip. Booking Hotel Nirwana is simple and rewarding, especially when you take advantage of the special offers available. Book budget hotels in Kepulauan Riau and experience the charm of this beautiful region. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hotel Nirwana

Lobby Hotel Nirwana
Lobby
Exterior Hotel Nirwana
Exterior
Bedroom Hotel Nirwana
Bedroom
In-room Bathroom Hotel Nirwana
In-room Bathroom

Public Facilities

  • 24-hour room service
  • Parking
  • WiFi in public area

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Things to Do

  • Massage

Transportation

  • Car rental

Connectivity

  • LAN Internet

General

  • Smoking area

In-room Facilities

  • Cable TV

Accommodation Policy & General Information in Hotel Nirwana

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - to 12:00
Available rooms at Hotel Nirwana
28
Number of floors in Hotel Nirwana
4
Another facilities in Hotel Nirwana
24-hour room service, WiFi in public area, Laundry service, 24-hour Receptionist, Massage

Frequently asked questions about Hotel Nirwana

What are available facilities at Hotel Nirwana?
There are top facilites at Hotel Nirwana such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Nirwana?
The standard check-in time at Hotel Nirwana is starting from From 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Nirwana?
Hotel Nirwana has a 1.0-star rating.
How many floors does Hotel Nirwana have?
Hotel Nirwana has 4.
How many rooms are available at Hotel Nirwana?
Hotel Nirwana has 28.
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Hotel Nirwana reviews and ratings

8.2
Very Good
From 138 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.2

Service and Facilites

8.1

People often mention about Hotel Nirwana
All
Accessibility (4)
Staff Friendliness (4)
Bedroom (4)
Bathroom (4)
Wifi (3)
Check-in/out Time (3)
Surroundings (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
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Traveller Reviews Hotel Nirwana

Number of reviews per page
20
40
Customer reviews
Melody 1.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The room is clean, tidy and spacious too.
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2 people find it helpful
I***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The hotel is comfortable, the Wi-Fi is a bit slow, sometimes the Wi-Fi network disconnects itself, sometimes it is there, the room is clean, the bathroom is clean, basically it is nice to look at, comfortable, the bed is quite good,,,, if possible the room would smell better thank you 🙏
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Accommodation's Reply
16 Dec 2025
Thank you for staying at Nirvana Hotel. Your feedback and suggestions are invaluable. We will continue to improve our services and facilities in the future to address any shortcomings. We hope to see you again at our hotel. Thank you and have a great day!
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I***n
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5.0
/10
Reviewed 69 week(s) ago
There's a wifi but I'm too lazy to go downstairs to ask for password. I hope that they provide blankets, but the good thing is the scenery from window's not too bad
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Thank you for staying at Nirvana Hotel. We apologize for any inconvenience you may have experienced. Your feedback and comments are invaluable in improving our services and facilities. Blankets are provided in all rooms. If you have any questions or require any assistance from our staff, please let us know at the reception desk. We are happy to help you. Thank you. 😊
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n***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 76 week(s) ago
The hotel room I booked, a superior twin, was very good and quite clean.
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H***n
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9.1
/10
Reviewed 104 week(s) ago
Nice but far from the coastal area. For kids to play.
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1 people find it helpful
Accommodation's Reply
05 Jun 2024
Thank you for staying at the Nirwana hotel. We really appreciate the review and rating until we meet again at the Nirwana hotel.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Located about 1 km from the port, can be reached by walking leisurely. The price of a taxi rank is around 20 - 30 thousand, by motorbike taxi is around 10 - 15 thousand.
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Accommodation's Reply
05 Jun 2024
Thank you for staying at the Nirwana hotel. We really appreciate the review and rating 10/10. Hopefully in the future we can provide the best rooms and services for guests who choose to stay at the Nirwana Hotel 😊.
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H***n
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Leisure
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8.2
/10
Reviewed 105 week(s) ago
Clean room. Unfortunately far from the coastal area.
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Accommodation's Reply
05 Jun 2024
. Thank you for staying at the Nirwana hotel. We really appreciate the review until we meet again at the Nirwana hotel.
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Regiana C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 155 week(s) ago
Hotel room nya bersih paling top. Gak bau rokok. Bersih pokoknya. Rekomendasi. Sudah 3x stay di sini. Maaf fotonya gak sesuai. Room dan lain-lainnya sama kaya di foto display. Cuma gak ada kontak hotel ya yang bisa di WhatsApp jadi binggung kalau mau tambah stay dan lain-lain.
1 people find it helpful
Accommodation's Reply
16 Jun 2023
Thank you Sis Regi for the umpteenth visit to Hotel Nirwana. We also thank you for the good review, we will accept and improve criticism and suggestions from Sis Regi. Hope to see you again 😊.
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Richie r. o.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 173 week(s) ago
The headrest of the mattress furniture has wood chips/creep coming out so the mattress feels like sand
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1 people find it helpful
rizki s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
It's good that the hotel is safe, peaceful, cold with air conditioning.
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1 people find it helpful
welman s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 227 week(s) ago
Clean and affordable. Suitable.
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2 people find it helpful
Accommodation's Reply
10 Feb 2022
Thank you Mr. Welman for your visit to Nirwana Hotel. Thank you also for the review, hopefully we can meet again at Nirwana Hotel
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Cece T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 227 week(s) ago
Friendly staff, always good service. The rooms are clean, the hot water is also on.
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1 people find it helpful
Accommodation's Reply
28 Jan 2022
Thank you Since for your visit to Nirwana Hotel Thanks for the review too Hope to see you again 😊
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sapta e. p. s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 296 week(s) ago
Mantap, low budget tapi bersih nyaman.
2 people find it helpful
Accommodation's Reply
21 Oct 2020
Thank you, Mr. Sapta for choosing Nirwana Hotel as a temporary place to stay at Tg. Balai Karimun, thank you also for the good review, we will continue to strive to improve comfort for guests we are waiting for the next visit Have a nice trip Mr. Sapta 😊
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RIRI F.
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8.5
/10
Reviewed 301 week(s) ago
Nice hotel, close to the market.
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1 people find it helpful
Accommodation's Reply
27 Aug 2020
Thank you, Mr. Riri F. for re-choosing Nirwana Hotel as a temporary place to stay while at Tg Balai Karimun, thank you for the review, we will continue to improve service and comfort for guests. Have a nice day Mr. Riri F. 😊
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RIRI F.
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Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 326 week(s) ago
room clean and comfortable. soft mattress. clean bathroom. only the AC is not good enough
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1 people find it helpful
Accommodation's Reply
12 Mar 2020
Thank you Mr. Ririn for choosing Nirwana Hotel as a temporary resting place in Tg. Balai Karimun, and thank you also for the advice, hopefully in the future we will be even better in providing facilities and services
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Arnisa B. A.
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Backpacking
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6.0
/10
Reviewed 327 week(s) ago
One disadvantage of staying at Nirvana hotel.
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Mohd H. b. J.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 329 week(s) ago
The hotel is located too nearly in front of the Chinese Tokong. The strong poke smell is very unpleasant.
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3 people find it helpful
Accommodation's Reply
24 Feb 2020
Thank you Mr. Mohd Hafiz for choosing Nirwana Hotel as a temporary respite at Tg Balai Karimun. We apologize for your inconvenience while staying at our hotel. For your information, the smell of firecrackers that you complain is beyond the control of our hotel management. And it is an annual Chinese traditional ritual to celebrate the lunar new year and we must respect it, hopefully in the future we can find the best solution for our guests so they are not disturbed again. Thank you Mohd Hafiz's father for his feedback.
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Ginanjar N.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 337 week(s) ago
Itchy sheets make the body itch like rich never replaced.
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Accommodation's Reply
28 Dec 2019
thank you Mr. Ginanjar Nugraha for choosing Nirwana Hotel as a temporary resting place at Tg Balai Karimun We apologize for your inconvenience while staying at our hotel, Regarding your complaints, like our sheets have never been changed, it might not be right, because our management always ensures that every time we do cleaning service, all former guests' use must be replaced. if you experience a complaint during your stay, we suggest that you may directly make a complaint to our staff so that the complaint will be treated or replaced by another room Thank you
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DESI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 352 week(s) ago
Neat, clean & very comfortable. I highly recommend it for everyone
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Muhammad A. S.
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Business
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8.5
/10
Reviewed 352 week(s) ago
Rooms are clean and comfortable, price is friendly.
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 138 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.2

Service and Facilites

8.1

People often mention about Hotel Nirwana
All
Accessibility (4)
Staff Friendliness (4)
Bedroom (4)
Bathroom (4)
Wifi (3)
Check-in/out Time (3)
Surroundings (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Hotel Nirwana

Number of reviews per page
20
40
Customer reviews
Melody 1.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The room is clean, tidy and spacious too.
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2 people find it helpful
I***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The hotel is comfortable, the Wi-Fi is a bit slow, sometimes the Wi-Fi network disconnects itself, sometimes it is there, the room is clean, the bathroom is clean, basically it is nice to look at, comfortable, the bed is quite good,,,, if possible the room would smell better thank you 🙏
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Find this review helpful?
Accommodation's Reply
16 Dec 2025
Thank you for staying at Nirvana Hotel. Your feedback and suggestions are invaluable. We will continue to improve our services and facilities in the future to address any shortcomings. We hope to see you again at our hotel. Thank you and have a great day!
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See original
I***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 69 week(s) ago
There's a wifi but I'm too lazy to go downstairs to ask for password. I hope that they provide blankets, but the good thing is the scenery from window's not too bad
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Thank you for staying at Nirvana Hotel. We apologize for any inconvenience you may have experienced. Your feedback and comments are invaluable in improving our services and facilities. Blankets are provided in all rooms. If you have any questions or require any assistance from our staff, please let us know at the reception desk. We are happy to help you. Thank you. 😊
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n***i
icon-origin-TRAVELOKA
6.8
/10
Reviewed 76 week(s) ago
The hotel room I booked, a superior twin, was very good and quite clean.
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H***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
Nice but far from the coastal area. For kids to play.
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1 people find it helpful
Accommodation's Reply
05 Jun 2024
Thank you for staying at the Nirwana hotel. We really appreciate the review and rating until we meet again at the Nirwana hotel.
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See original
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Located about 1 km from the port, can be reached by walking leisurely. The price of a taxi rank is around 20 - 30 thousand, by motorbike taxi is around 10 - 15 thousand.
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Find this review helpful?
Accommodation's Reply
05 Jun 2024
Thank you for staying at the Nirwana hotel. We really appreciate the review and rating 10/10. Hopefully in the future we can provide the best rooms and services for guests who choose to stay at the Nirwana Hotel 😊.
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 105 week(s) ago
Clean room. Unfortunately far from the coastal area.
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Accommodation's Reply
05 Jun 2024
. Thank you for staying at the Nirwana hotel. We really appreciate the review until we meet again at the Nirwana hotel.
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Regiana C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 155 week(s) ago
Hotel room nya bersih paling top. Gak bau rokok. Bersih pokoknya. Rekomendasi. Sudah 3x stay di sini. Maaf fotonya gak sesuai. Room dan lain-lainnya sama kaya di foto display. Cuma gak ada kontak hotel ya yang bisa di WhatsApp jadi binggung kalau mau tambah stay dan lain-lain.
1 people find it helpful
Accommodation's Reply
16 Jun 2023
Thank you Sis Regi for the umpteenth visit to Hotel Nirwana. We also thank you for the good review, we will accept and improve criticism and suggestions from Sis Regi. Hope to see you again 😊.
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Richie r. o.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 173 week(s) ago
The headrest of the mattress furniture has wood chips/creep coming out so the mattress feels like sand
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1 people find it helpful
rizki s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 174 week(s) ago
It's good that the hotel is safe, peaceful, cold with air conditioning.
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1 people find it helpful
welman s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 227 week(s) ago
Clean and affordable. Suitable.
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2 people find it helpful
Accommodation's Reply
10 Feb 2022
Thank you Mr. Welman for your visit to Nirwana Hotel. Thank you also for the review, hopefully we can meet again at Nirwana Hotel
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Cece T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 227 week(s) ago
Friendly staff, always good service. The rooms are clean, the hot water is also on.
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1 people find it helpful
Accommodation's Reply
28 Jan 2022
Thank you Since for your visit to Nirwana Hotel Thanks for the review too Hope to see you again 😊
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sapta e. p. s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 296 week(s) ago
Mantap, low budget tapi bersih nyaman.
2 people find it helpful
Accommodation's Reply
21 Oct 2020
Thank you, Mr. Sapta for choosing Nirwana Hotel as a temporary place to stay at Tg. Balai Karimun, thank you also for the good review, we will continue to strive to improve comfort for guests we are waiting for the next visit Have a nice trip Mr. Sapta 😊
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RIRI F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 301 week(s) ago
Nice hotel, close to the market.
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1 people find it helpful
Accommodation's Reply
27 Aug 2020
Thank you, Mr. Riri F. for re-choosing Nirwana Hotel as a temporary place to stay while at Tg Balai Karimun, thank you for the review, we will continue to improve service and comfort for guests. Have a nice day Mr. Riri F. 😊
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RIRI F.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 326 week(s) ago
room clean and comfortable. soft mattress. clean bathroom. only the AC is not good enough
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1 people find it helpful
Accommodation's Reply
12 Mar 2020
Thank you Mr. Ririn for choosing Nirwana Hotel as a temporary resting place in Tg. Balai Karimun, and thank you also for the advice, hopefully in the future we will be even better in providing facilities and services
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Arnisa B. A.
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Backpacking
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6.0
/10
Reviewed 327 week(s) ago
One disadvantage of staying at Nirvana hotel.
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Mohd H. b. J.
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5.6
/10
Reviewed 329 week(s) ago
The hotel is located too nearly in front of the Chinese Tokong. The strong poke smell is very unpleasant.
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3 people find it helpful
Accommodation's Reply
24 Feb 2020
Thank you Mr. Mohd Hafiz for choosing Nirwana Hotel as a temporary respite at Tg Balai Karimun. We apologize for your inconvenience while staying at our hotel. For your information, the smell of firecrackers that you complain is beyond the control of our hotel management. And it is an annual Chinese traditional ritual to celebrate the lunar new year and we must respect it, hopefully in the future we can find the best solution for our guests so they are not disturbed again. Thank you Mohd Hafiz's father for his feedback.
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Ginanjar N.
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Business
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4.8
/10
Reviewed 337 week(s) ago
Itchy sheets make the body itch like rich never replaced.
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Accommodation's Reply
28 Dec 2019
thank you Mr. Ginanjar Nugraha for choosing Nirwana Hotel as a temporary resting place at Tg Balai Karimun We apologize for your inconvenience while staying at our hotel, Regarding your complaints, like our sheets have never been changed, it might not be right, because our management always ensures that every time we do cleaning service, all former guests' use must be replaced. if you experience a complaint during your stay, we suggest that you may directly make a complaint to our staff so that the complaint will be treated or replaced by another room Thank you
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DESI
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9.7
/10
Reviewed 352 week(s) ago
Neat, clean & very comfortable. I highly recommend it for everyone
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Muhammad A. S.
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Business
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8.5
/10
Reviewed 352 week(s) ago
Rooms are clean and comfortable, price is friendly.
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