Hotel Pasola

Hotels
Finding rooms for you...
8.3
/10
Very Good
264 reviews
In the Area
See Map
Jl. Soeharto, Radamata, Kota Tambolaka, Kabupaten Sumba Barat Daya, Nusa Tenggara Timur, Sumba Island, Sumba Barat, Nusa Tenggara Timur, Indonesia, 87255

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Pasola is a good choice when you are visiting Tambolaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Hotel Pasola

Jl. Soeharto, Radamata, Kota Tambolaka, Kabupaten Sumba Barat Daya, Nusa Tenggara Timur, Sumba Island, Sumba Barat, Nusa Tenggara Timur, Indonesia, 87255
Discover More Places
Lobby Hotel Pasola
Lobby 2 Hotel Pasola

Discover More About Hotel Pasola

The Charm of Hotel Pasola

Nestled in the captivating landscapes of Nusa Tenggara Timur, Indonesia, Hotel Pasola offers a unique and memorable stay for travellers seeking an authentic Indonesian experience. This introduction aims to provide Australian travellers with essential information about Hotel Pasola, highlighting its amenities, location, and the overall experience it provides, making it easier for you to plan your next getaway. Rates at Hotel Pasola start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Pasola

Hotel Pasola is situated in the picturesque region of Sumba Barat, Sumba Island, a destination renowned for its stunning natural beauty and rich cultural heritage. Located approximately {distanceFromCityCentre} from the nearest major town centre, the hotel offers a tranquil escape while remaining accessible. The surrounding atmosphere is one of serene natural beauty, with rolling hills and traditional villages providing a glimpse into local life. For those arriving by air, the nearest airport is {nearestAirportName}, and while direct public transport links might be limited, the journey to Hotel Pasola can be easily managed via taxi or rideshare services, offering a scenic introduction to the island. The hotel's location is ideal for exploring the unique landscapes of Sumba, with opportunities for scenic drives and discovering hidden coves.

Guest Facilities and Services at Hotel Pasola

Guest facilities at Hotel Pasola are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of a good start to the day, the hotel often features breakfast options that cater to various tastes, including local Indonesian delights and familiar continental choices, with a focus on fresh, quality ingredients. For travellers who value connectivity, complimentary Wi-Fi is typically available throughout the property. A 24-hour front desk is on hand to assist with any queries or requests, ensuring that assistance is always available. Secure luggage storage is also a thoughtful service provided for guests who wish to explore before check-in or after check-out. While specific details on fitness centres or other recreational facilities may vary, the overall aim is to provide a welcoming and well-equipped environment.

Room Information and Stay Experience at Hotel Pasola

The room types of Hotel Pasola are thoughtfully appointed to provide a restful sanctuary after a day of exploration. Each room is designed with comfort and relaxation in mind, featuring clean and well-maintained spaces. Guests can expect comfortable bedding, ensuring a good night's sleep, and effective climate control systems, typically including air conditioning, to maintain a pleasant temperature regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for the day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a serene and comfortable environment that meets the expectations of discerning travellers.

Recommended Nearby Dining and Cafes around Hotel Pasola

The culinary landscape around Hotel Pasola offers a delightful exploration of local flavours and international influences. Guests can discover charming local eateries serving authentic Indonesian cuisine, from spicy sambals to fragrant rice dishes. The region is also known for its fresh seafood, often prepared with traditional spices. For those who appreciate a good coffee, you'll find local cafes offering a warm and inviting atmosphere, perfect for enjoying a morning brew or a relaxing afternoon break. Many of these establishments pride themselves on using locally sourced ingredients, providing a true taste of Nusa Tenggara Timur. Exploring the nearby areas will undoubtedly lead to delicious discoveries, whether you're seeking a hearty meal or a light snack.

Popular Attractions and Activities near Hotel Pasola

Sumba Barat, Sumba Island, is a treasure trove of unique attractions and activities. Here are some popular spots and experiences you can enjoy near Hotel Pasola:

  • Pasola Festival:

    Witness this ancient and thrilling ritualistic war dance, a significant cultural event in Sumba.
  • Traditional Villages:

    Explore villages like Ratenggaro or Praijing to experience traditional Sumba architecture and way of life.
  • Waikuri Beach:

    A stunning natural lagoon with crystal-clear turquoise waters, perfect for swimming and relaxation.
  • Weekuri Lake:

    Another beautiful saltwater lake offering serene views and a unique swimming experience.
  • Savana Puru Kambera:

    Vast, rolling savannas that offer breathtaking landscapes, especially during sunrise or sunset.
If you are looking for other activities around Hotel Pasola, check out the best deals on Traveloka: Recommended activities in Sumba Barat!

How to Get to Hotel Pasola from the Airport

Navigating your way to Hotel Pasola from the airport is straightforward, with several convenient options available. Understanding the "How to get to Hotel Pasola" is key to a smooth arrival.

  • Airport Taxi:

    Metered taxis are readily available at the airport and offer a direct and comfortable way to reach the hotel.
  • Rideshare Services:

    You can also opt for a rideshare service, which provides a convenient and often cost-effective alternative for your journey.
  • Pre-booked Transfers:

    While not a hotel-specific service, you can arrange for a private transfer through various local providers before your arrival for added convenience.
For a seamless travel experience, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Hotel Pasola

Hotel Pasola stands out as an excellent choice for travellers looking to immerse themselves in the beauty and culture of Nusa Tenggara Timur. Its strategic location, coupled with a commitment to guest comfort and friendly service, makes it a highly recommended accommodation.

  • Prime Location:

    Situated in the heart of Sumba Barat, offering easy access to natural wonders and cultural experiences.
  • Comfortable Accommodation:

    Well-appointed rooms designed for relaxation and a pleasant stay.
  • Authentic Experience:

    An opportunity to connect with the local culture and stunning landscapes of Sumba.
  • Convenient Booking:

    Easily secure your stay through Traveloka.
Ready to experience the magic of Sumba?

Check room availability at Hotel Pasola

and

Book Hotel Pasola

today!

For your travel needs, you can also Book budget hotels in Nusa Tenggara Timur and Easily book domestic and international flights at low prices.

All facilities in Hotel Pasola

Common Space Hotel Pasola
Common Space
Lobby Hotel Pasola
Lobby
Exterior Hotel Pasola
Exterior
Bedroom Hotel Pasola
Bedroom
In-room Bathroom Hotel Pasola
In-room Bathroom

Food and Drinks

  • Breakfast
  • Restaurant with AC
  • Set menu dinner
  • Breakfast and dinner
  • Early bird breakfast
  • Late riser breakfast
  • Hot breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet breakfast
  • A la carte breakfast
  • A la carte lunch
  • Set menu lunch
  • A la carte dinner

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Restaurant
  • Coffee/tea in lobby
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Late check-out
  • Early check-in

Hotel Services

  • Tours
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Early Check-in
  • Late check-out
  • Money changer
  • 24-hour security
  • Bellhop

Transportation

  • Area shuttle with surcharge
  • Area shuttle
  • Car rental

General

  • Smoking area
  • AC

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Hotel Pasola

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Pasola
16
Number of floors in Hotel Pasola
1
Another facilities in Hotel Pasola
Breakfast, Restaurant with AC, Set menu dinner, Breakfast and dinner, Early bird breakfast

Frequently asked questions about Hotel Pasola

What are available facilities at Hotel Pasola?
There are top facilites at Hotel Pasola such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Pasola?
The standard check-in time at Hotel Pasola is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Pasola provide breakfast?
Yes, Hotel Pasola provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Pasola?
Hotel Pasola has a 3.0-star rating.
How many floors does Hotel Pasola have?
Hotel Pasola has 1.
See All

Hotel Pasola reviews and ratings

Overall Ratings & Reviews Hotel Pasola

Traveloka (257)
Other sources (7)
8.4
Very Good
From 257 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.6

Location

8.4

Service and Facilites

8.0

People often mention about Hotel Pasola
All
Bedroom (15)
Bathroom (15)
Accessibility (13)
Ambiance (13)
Room Space (12)
Wifi (11)
Hotel Area (11)
Surroundings (8)
Staff Friendliness (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Pasola

Number of reviews per page
20
40
Customer reviews
Made S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
It was sad to see the trainees at this hotel. They were either busy with their own business or pretending to be busy, ignoring their guests. There were a lot of people giggling in the room directly across from mine, and the sound drifted into my room. I found a spider web in the bathroom and received a towel with a hole in it. Luckily, it was replaced immediately because we complained. I won't be staying here again.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Comfortable, 2 minutes walk from Tambolaka airport, clean, suitable for transit hotel
Translated by Google Icon
See original
Find this review helpful?
m***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
The location is very strategic, literally right in front of the airport, which makes it super convenient for transit or short stays. The hotel is clean, and the price is quite affordable considering how close it is to the airport. There’s also a café about 5 minutes away where you can grab food or just relax, and it’s close to Indomaret for basic needs. The staff are friendly and welcoming, which makes the stay more comfortable. For breakfast, it’s quite simple, just bread with jam, but I didn’t personally try it. Overall, this hotel is suitable if you’re mostly out exploring and just need a place to rest. A practical and efficient choice for travelers.
Read More
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your valuable feedback with us. We sincerely apologize if your dining experience did not meet your expectations. We will review your feedback with our team to ensure that both the quality of our food and the level of service continue to improve. We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide you with a much better dining experience on your next visit. Warm regards, Management Hotel Pasola
Profile Picture
Jayanti D. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The staff is friendly, the room is clean
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Please pay attention to the toilets; the wastewater doesn't drain. The cleanliness and friendliness of the staff are fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for your review. We apologize that the cleanliness of your room did not meet your expectations. This is not indicative of our service standards. We have forwarded your feedback to our housekeeping team for evaluation and improvement. We hope to welcome you back again and provide you with an even better stay. Sincerely, The Management Team, Pasola Hotel
Translated by Google Icon
See original
C***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The staff is incompetent, why did I buy a ticket using the car facility, because I didn't ask the staff also kept quiet, the airport is close but they have to offer because I have already paid.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for sharing your experience with us. We value your feedback and will use it to improve our services. We hope to provide you with an even better experience during your next stay. Sincerely, The Management Team, Pasola Hotel
Translated by Google Icon
See original
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Hotel next to the airport. Free airport shuttle service. Perfect for transit. Excellent service.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 35 week(s) ago
Honestly, I was quite disappointed with the service at this hotel. I stayed here on the night of December 31, 2025, considering I was taking my wife on a flight to Denpasar the next day, so it was close to Tambolaka Airport. What disappointed me: 1. Upon entering the room, I checked the sheets and blanket; they still had some slime stains on them, which looked like they hadn't been washed. Then there was the pillowcase, which still smelled of jigong (a type of cigarette butt), which looked like it had been used by someone else and hadn't been washed. 2. The floor was quite dusty under my feet. 3. There was no AC remote, so we asked the receptionist and they gave us one with dead batteries. 4. The TV had no channels, just a picture of ants 😄 5. There was no hot water. The only thing we had was cool and cold water 🤪 6. We booked breakfast to make things easier in the morning. And you know what happened when we went to the restaurant area at 7 and found nothing on the table? I asked the receptionist: Me (S): Where's breakfast? Receptionist (R): There's no breakfast, sir. Breakfast here is only white bread. S: But my booking included breakfast, right? Is it okay if there's only white bread? R: Yes, no, sir, everything is closed. S: Okay, give me whatever breakfast is available. R: Yes, sorry, please wait, sir. So we waited in the restaurant for half an hour, blankly, and there was no movement. Then we went to our room to continue waiting while packing. By 9:00, we saw no food, so we decided to check out. When we handed over the keys, there was no compensation. Just a simple, "Sorry, sir, everything is closed." I replied, "Okay, what can I do?" Rather than make a fuss about food, I was embarrassed to make a fuss. Finally, we tried to wander towards the city. And... several food stalls and minimarkets were open. Finally, we could have breakfast while waiting for our flight. What's surprising is that the hotel didn't take the initiative to replace the white bread with something else as compensation. Oh dear...
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
Terence P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 36 week(s) ago
The facilities as stated in your ad. was horrific. no minimart,no kitchen or food access. Water supply cut of frequently n television totally down . Very unpleasant experience. I left the premises on the night of the check in day.
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 41 week(s) ago
Please improve everything specially for cleaning
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review with us. We sincerely apologize that the cleanliness of your room did not meet your expectations. This does not reflect the standards of service we strive to uphold. Your feedback has been shared with our Housekeeping team for further evaluation and to ensure continuous improvement in the quality of our services. We sincerely hope to have the opportunity to welcome you back and provide you with a much better stay experience. Warm regards, Management Hotel Pasola
J***N
icon-origin-TRAVELOKA
7.3
/10
Reviewed 41 week(s) ago
Please check your cleanlines, it's a horibble, many spider web and also the room very noisy , the reception in the night very loud with conversation. breakfast only bread and no coffee or tea
2 people find it helpful
J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 41 week(s) ago
Please improve your Cleaning and room facility
1 people find it helpful
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
Not paying proper attention to the completeness of soap, shampoo, etc.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
ruth b. g. l.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The selling price is 300,000-350,000, and the breakfast is just bread and jam, tea bags, and ground coffee. At least it's fried rice or fried noodles with eggs. There's no soap or shampoo in the bathroom. The receptionist is also constantly on her phone, and there are four people on duty... When we asked to borrow a knife to peel a mango, they didn't have one. They bought one at the store first...
Read More
Translated by Google Icon
See original
1 people find it helpful
Y***k
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 49 week(s) ago
The facilities don't match what's listed in the app. The TV is under repair. There's no hot water. Breakfast is only bread, first come first served. Management needs improvement.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Please help if the room facilities are still broken and have not been repaired please do not open the room for customers, WE PAY WITH A PRICE THAT IS NOT CHEAP!, for example the TV and toilet are broken we complain to the staff saying it will be fixed in the morning until I check out they just keep quiet, I also don't just stay for a day, if it's like this it will be very detrimental to us. 3 star hotel but everything is not taken care of properly!
Read More
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 65 week(s) ago
Suddenly stated no airport delivery.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 65 week(s) ago
No hot water , bedsheet are not clean, tv cannot be turn on and no breakfast even though I booked with breakfast Overall the room was ok
Find this review helpful?
CHRISTIAN D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 69 week(s) ago
Slow to respond, for example to problems with rooms that have already been booked.
Translated by Google Icon
See original
Find this review helpful?
Kevin D.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
Surprising good hotel with a reasonable price. Walking distance to the airport.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Pasola

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Pasola

Traveloka (257)
Other sources (7)
8.4
Very Good
From 257 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.6

Location

8.4

Service and Facilites

8.0

People often mention about Hotel Pasola
All
Bedroom (15)
Bathroom (15)
Accessibility (13)
Ambiance (13)
Room Space (12)
Wifi (11)
Hotel Area (11)
Surroundings (8)
Staff Friendliness (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Pasola

Number of reviews per page
20
40
Customer reviews
Made S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
It was sad to see the trainees at this hotel. They were either busy with their own business or pretending to be busy, ignoring their guests. There were a lot of people giggling in the room directly across from mine, and the sound drifted into my room. I found a spider web in the bathroom and received a towel with a hole in it. Luckily, it was replaced immediately because we complained. I won't be staying here again.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Comfortable, 2 minutes walk from Tambolaka airport, clean, suitable for transit hotel
Translated by Google Icon
See original
Find this review helpful?
m***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
The location is very strategic, literally right in front of the airport, which makes it super convenient for transit or short stays. The hotel is clean, and the price is quite affordable considering how close it is to the airport. There’s also a café about 5 minutes away where you can grab food or just relax, and it’s close to Indomaret for basic needs. The staff are friendly and welcoming, which makes the stay more comfortable. For breakfast, it’s quite simple, just bread with jam, but I didn’t personally try it. Overall, this hotel is suitable if you’re mostly out exploring and just need a place to rest. A practical and efficient choice for travelers.
Read More
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your valuable feedback with us. We sincerely apologize if your dining experience did not meet your expectations. We will review your feedback with our team to ensure that both the quality of our food and the level of service continue to improve. We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide you with a much better dining experience on your next visit. Warm regards, Management Hotel Pasola
Profile Picture
Jayanti D. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The staff is friendly, the room is clean
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Please pay attention to the toilets; the wastewater doesn't drain. The cleanliness and friendliness of the staff are fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for your review. We apologize that the cleanliness of your room did not meet your expectations. This is not indicative of our service standards. We have forwarded your feedback to our housekeeping team for evaluation and improvement. We hope to welcome you back again and provide you with an even better stay. Sincerely, The Management Team, Pasola Hotel
Translated by Google Icon
See original
C***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The staff is incompetent, why did I buy a ticket using the car facility, because I didn't ask the staff also kept quiet, the airport is close but they have to offer because I have already paid.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for sharing your experience with us. We value your feedback and will use it to improve our services. We hope to provide you with an even better experience during your next stay. Sincerely, The Management Team, Pasola Hotel
Translated by Google Icon
See original
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Hotel next to the airport. Free airport shuttle service. Perfect for transit. Excellent service.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 35 week(s) ago
Honestly, I was quite disappointed with the service at this hotel. I stayed here on the night of December 31, 2025, considering I was taking my wife on a flight to Denpasar the next day, so it was close to Tambolaka Airport. What disappointed me: 1. Upon entering the room, I checked the sheets and blanket; they still had some slime stains on them, which looked like they hadn't been washed. Then there was the pillowcase, which still smelled of jigong (a type of cigarette butt), which looked like it had been used by someone else and hadn't been washed. 2. The floor was quite dusty under my feet. 3. There was no AC remote, so we asked the receptionist and they gave us one with dead batteries. 4. The TV had no channels, just a picture of ants 😄 5. There was no hot water. The only thing we had was cool and cold water 🤪 6. We booked breakfast to make things easier in the morning. And you know what happened when we went to the restaurant area at 7 and found nothing on the table? I asked the receptionist: Me (S): Where's breakfast? Receptionist (R): There's no breakfast, sir. Breakfast here is only white bread. S: But my booking included breakfast, right? Is it okay if there's only white bread? R: Yes, no, sir, everything is closed. S: Okay, give me whatever breakfast is available. R: Yes, sorry, please wait, sir. So we waited in the restaurant for half an hour, blankly, and there was no movement. Then we went to our room to continue waiting while packing. By 9:00, we saw no food, so we decided to check out. When we handed over the keys, there was no compensation. Just a simple, "Sorry, sir, everything is closed." I replied, "Okay, what can I do?" Rather than make a fuss about food, I was embarrassed to make a fuss. Finally, we tried to wander towards the city. And... several food stalls and minimarkets were open. Finally, we could have breakfast while waiting for our flight. What's surprising is that the hotel didn't take the initiative to replace the white bread with something else as compensation. Oh dear...
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
Terence P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 36 week(s) ago
The facilities as stated in your ad. was horrific. no minimart,no kitchen or food access. Water supply cut of frequently n television totally down . Very unpleasant experience. I left the premises on the night of the check in day.
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize that your stay at the Pasola Hotel did not meet your expectations. We greatly appreciate your feedback and will conduct a thorough evaluation to prevent such incidents from happening again. We hope to welcome you back and provide you with even better service in the future. Sincerely, The Pasola Hotel Management
Translated by Google Icon
See original
J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 41 week(s) ago
Please improve everything specially for cleaning
1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review with us. We sincerely apologize that the cleanliness of your room did not meet your expectations. This does not reflect the standards of service we strive to uphold. Your feedback has been shared with our Housekeeping team for further evaluation and to ensure continuous improvement in the quality of our services. We sincerely hope to have the opportunity to welcome you back and provide you with a much better stay experience. Warm regards, Management Hotel Pasola
J***N
icon-origin-TRAVELOKA
7.3
/10
Reviewed 41 week(s) ago
Please check your cleanlines, it's a horibble, many spider web and also the room very noisy , the reception in the night very loud with conversation. breakfast only bread and no coffee or tea
2 people find it helpful
J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 41 week(s) ago
Please improve your Cleaning and room facility
1 people find it helpful
Y***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
Not paying proper attention to the completeness of soap, shampoo, etc.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
ruth b. g. l.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The selling price is 300,000-350,000, and the breakfast is just bread and jam, tea bags, and ground coffee. At least it's fried rice or fried noodles with eggs. There's no soap or shampoo in the bathroom. The receptionist is also constantly on her phone, and there are four people on duty... When we asked to borrow a knife to peel a mango, they didn't have one. They bought one at the store first...
Read More
Translated by Google Icon
See original
1 people find it helpful
Y***k
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 49 week(s) ago
The facilities don't match what's listed in the app. The TV is under repair. There's no hot water. Breakfast is only bread, first come first served. Management needs improvement.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
Please help if the room facilities are still broken and have not been repaired please do not open the room for customers, WE PAY WITH A PRICE THAT IS NOT CHEAP!, for example the TV and toilet are broken we complain to the staff saying it will be fixed in the morning until I check out they just keep quiet, I also don't just stay for a day, if it's like this it will be very detrimental to us. 3 star hotel but everything is not taken care of properly!
Read More
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 65 week(s) ago
Suddenly stated no airport delivery.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 65 week(s) ago
No hot water , bedsheet are not clean, tv cannot be turn on and no breakfast even though I booked with breakfast Overall the room was ok
Find this review helpful?
CHRISTIAN D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 69 week(s) ago
Slow to respond, for example to problems with rooms that have already been booked.
Translated by Google Icon
See original
Find this review helpful?
Kevin D.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
Surprising good hotel with a reasonable price. Walking distance to the airport.
Find this review helpful?
Number of reviews per page
20
40