ibis Jakarta Harmoni

Hotels
8.5
/10
Very Good
2,700 reviews

What Guests Say About Their Stay

Distance To City Center (43)
Bedroom (41)
Accessibility (39)
Staff Friendliness (39)
Dimas A. H.
10.0
/ 10
Very comfortable hotel, the price is very affordable, close to McD if you are hungry in the middle of the night, the room view is good, the room is always clean, it will be very pleasant to stay again at Ibis Harmony
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W***a
10.0
/ 10
The hotel staff were very friendly and very helpful to us, where my aunt almost lost her jewelry in the room and with the help of the hotel staff and security my aunt's jewelry was found, and also the restaurant was great 👍.
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Herman H.
8.5
/ 10
Starting to enter the lobby, it has been warmly welcomed from sincere body language, the breakfast is also good, internet access is fast, very impressed.
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nyoman ayu
9.7
/ 10
The place is comfortable, clean, close to the place I want to visit. The point is definitely back again if you go to Jakarta.
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Silmy
8.5
/ 10
Clean rooms, comfortable surroundings.
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In the Area
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Jl Hayam Wuruk No 35, Gambir, Harmoni, Jakarta, Indonesia, 10120

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at ibis Jakarta Harmoni is a good choice when you are visiting Harmoni. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Jakarta Harmoni

Jl Hayam Wuruk No 35, Gambir, Harmoni, Jakarta, Indonesia, 10120
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Lobby ibis Jakarta Harmoni
Lobby 2 ibis Jakarta Harmoni

Discover More About ibis Jakarta Harmoni

Location


Staying at ibis Jakarta Harmoni is a good choice when you are visiting Harmoni.

About ibis Jakarta Harmoni

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Jakarta Harmoni.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Jakarta Harmoni is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Jakarta Harmoni is the right place to stay.

All facilities in ibis Jakarta Harmoni

Bar, Cafe and Lounge ibis Jakarta Harmoni
Bar, Cafe and Lounge
Functional Hall ibis Jakarta Harmoni
Functional Hall
Lobby ibis Jakarta Harmoni
Lobby
Exterior ibis Jakarta Harmoni
Exterior
Bedroom ibis Jakarta Harmoni
Bedroom

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Jakarta Harmoni

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in ibis Jakarta Harmoni
13
Another facilities in ibis Jakarta Harmoni
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked questions about ibis Jakarta Harmoni

What are available facilities at ibis Jakarta Harmoni?
There are top facilites at ibis Jakarta Harmoni such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Jakarta Harmoni?
The standard check-in time at ibis Jakarta Harmoni is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Jakarta Harmoni?
ibis Jakarta Harmoni has a 3.0-star rating.
How many floors does ibis Jakarta Harmoni have?
ibis Jakarta Harmoni has 13.
Does ibis Jakarta Harmoni have parking?
Yes, ibis Jakarta Harmoni does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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ibis Jakarta Harmoni reviews and ratings

Overall Ratings & Reviews ibis Jakarta Harmoni

Traveloka (2,551)
Other sources (149)
8.6
Very Good
From 2,551 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about ibis Jakarta Harmoni
All
Kamar Tidur (28)
Keramahan Staff (25)
Jarak ke Pusat Kota (23)
Ukuran Kamar (21)
Kamar Mandi (21)
Akses (20)
Waktu Check-in/out (20)
Suasana (20)
Variasi (20)
Area Hotel (19)
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Most Recent
Format
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Traveller Reviews ibis Jakarta Harmoni

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 1 day(s) ago
I had an event at the hotel ballroom and there were many unresolved issues, such as the ringing microphone and this was the biggest problem, the banquet and IT staff were not cooperative and provided solutions, it was very disappointing, plus the security was unfriendly to my team when they wanted to load their belongings into the ballroom at night. But I really appreciated the food and dishes provided and the friendly restaurant chef.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is responsive and friendly.
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Izzaty M.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
The food for breakfast menu is less varied and the taste is not very good. The others are good.
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Accommodation's Reply
17 Dec 2025
Dear Izzaty M, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Another short transit in the capital, on my way back to France from Bandung, West Java. - Excellent location - Quick check in - Clean room - Good prices
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
Everything was fine except for the hospitality of the staff. I held an event at Ibis with Pegadaian and used the ballroom facilities. I complained for three days about the microphone ringing, and after going back and forth, there was no solution. The friendliness of the receptionist and security guard was very lacking. However, I appreciate the chef and the culinary delights, which were excellent and satisfying. It's a shame.
Read More
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
The room had an unpleasant smell. Towels provided had visible stains.
1 people find it helpful
Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager
IRMIANA S. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Clean room, clean toilet, strategic location, friendly service, but unfortunately the breakfast is still standard
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Irmiana S.B, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
Alfred T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Enjoyed staying here, the room was clean too.
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2 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Alfred T, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
Theo H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Good location, good facilities, clean rooms, efficient staff
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Accommodation's Reply
05 Dec 2025
Dear Theo H, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
m***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's comfortable, clean, complete facilities are available, hair dryer in the bathroom, TV has been upgraded to smart TV, fast, friendly service, really good service
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
V***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Stayed at Ibis Harmoni & honestly? Super comfy. The room was spacious and clean, AC-nya dingin banget (love that), and the hot water worked perfectly the whole time. Housekeeping also cleaned my room every day, ganti handuk, refill amenities—pokoknya rapi terus. For the price and location, it was such a smooth and comfy stay. Would totally come back!
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Spacious room, close to eateries and ATMs.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
It's a nice hotel to stay. The room is comfortable. The TV channels are interesting. It's recommended for anybody.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Nice breakfast and more options but room size is small
1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
Profile Picture
Didit B. N.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
Check-in service is fast, but why do you have to ask for ID for each room if you book 1 person? At the restaurant, there are no staff on standby at night, the food is expensive because the portion of the side dishes is big. Breakfast, infused water drinks are only ready at 6:45, the side dishes are not very tasty, only 1 bread. The TV is not smart but national and transvision channels are okay, there are HBO and AXN. The bathroom is small but sufficient. The refrigerator is cold. Not very soundproof because the sound from the outside is still clearly audible.
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+4
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Accommodation's Reply
14 Oct 2025
Dear Mr. Didit Budi Nugroho, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff are all friendly, always helping me with my complicated situation.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Comfortable and very easy in transportation accommodation
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
B***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Cool, comfortable, and clean.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The breakfast needs to be improved, because the taste is a bit less delicious, sorry.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The room window is very small like inside a box so the view out is limited.
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Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
Number of reviews per page
20
40

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Exterior 4 ibis Jakarta Harmoni

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Jakarta Harmoni

Traveloka (2,551)
Other sources (149)
8.6
Very Good
From 2,551 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about ibis Jakarta Harmoni
All
Kamar Tidur (28)
Keramahan Staff (25)
Jarak ke Pusat Kota (23)
Ukuran Kamar (21)
Kamar Mandi (21)
Akses (20)
Waktu Check-in/out (20)
Suasana (20)
Variasi (20)
Area Hotel (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews ibis Jakarta Harmoni

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 1 day(s) ago
I had an event at the hotel ballroom and there were many unresolved issues, such as the ringing microphone and this was the biggest problem, the banquet and IT staff were not cooperative and provided solutions, it was very disappointing, plus the security was unfriendly to my team when they wanted to load their belongings into the ballroom at night. But I really appreciated the food and dishes provided and the friendly restaurant chef.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is responsive and friendly.
Translated by Google Icon
See original
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Izzaty M.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
The food for breakfast menu is less varied and the taste is not very good. The others are good.
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Accommodation's Reply
17 Dec 2025
Dear Izzaty M, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Another short transit in the capital, on my way back to France from Bandung, West Java. - Excellent location - Quick check in - Clean room - Good prices
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
Everything was fine except for the hospitality of the staff. I held an event at Ibis with Pegadaian and used the ballroom facilities. I complained for three days about the microphone ringing, and after going back and forth, there was no solution. The friendliness of the receptionist and security guard was very lacking. However, I appreciate the chef and the culinary delights, which were excellent and satisfying. It's a shame.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 1 week(s) ago
The room had an unpleasant smell. Towels provided had visible stains.
1 people find it helpful
Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager
IRMIANA S. B.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Clean room, clean toilet, strategic location, friendly service, but unfortunately the breakfast is still standard
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Irmiana S.B, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
Alfred T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Enjoyed staying here, the room was clean too.
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2 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Alfred T, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
Theo H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Good location, good facilities, clean rooms, efficient staff
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Accommodation's Reply
05 Dec 2025
Dear Theo H, We very much appreciate your comments regarding your stay at the ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
m***l
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's comfortable, clean, complete facilities are available, hair dryer in the bathroom, TV has been upgraded to smart TV, fast, friendly service, really good service
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
V***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Stayed at Ibis Harmoni & honestly? Super comfy. The room was spacious and clean, AC-nya dingin banget (love that), and the hot water worked perfectly the whole time. Housekeeping also cleaned my room every day, ganti handuk, refill amenities—pokoknya rapi terus. For the price and location, it was such a smooth and comfy stay. Would totally come back!
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Spacious room, close to eateries and ATMs.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, we truly appreciate your valuable feedback regarding your time at ibis Jakarta Harmoni. It is always a pleasure to receive positive comments, and I will be sure to share your kind words with our team. Your feedback will surely motivate and encourage our staff as we continue to strive for excellence in our service quality. Thank you once again for sharing your experience. We look forward to welcoming you back and hope your next visit will be even more enjoyable than the previous one. Sincerely, Teuku Rusiansyah General Manager
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 6 week(s) ago
It's a nice hotel to stay. The room is comfortable. The TV channels are interesting. It's recommended for anybody.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Nice breakfast and more options but room size is small
1 people find it helpful
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
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Didit B. N.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
Check-in service is fast, but why do you have to ask for ID for each room if you book 1 person? At the restaurant, there are no staff on standby at night, the food is expensive because the portion of the side dishes is big. Breakfast, infused water drinks are only ready at 6:45, the side dishes are not very tasty, only 1 bread. The TV is not smart but national and transvision channels are okay, there are HBO and AXN. The bathroom is small but sufficient. The refrigerator is cold. Not very soundproof because the sound from the outside is still clearly audible.
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+4
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Accommodation's Reply
14 Oct 2025
Dear Mr. Didit Budi Nugroho, We very much appreciate your review regarding your stay at ibis Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager
H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff are all friendly, always helping me with my complicated situation.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Comfortable and very easy in transportation accommodation
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
B***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Cool, comfortable, and clean.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The breakfast needs to be improved, because the taste is a bit less delicious, sorry.
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Accommodation's Reply
21 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The room window is very small like inside a box so the view out is limited.
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Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Teuku Rusiansyah. General Manager
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