Clean room, nice garden, clean pool, strategic place, family and business are recommended, romantic place. Friendly staff and helpful specially to receptionist wira it very friendly and kind men.
The check-in staff, Vanessa, helped us to check in hassle-free and the bell boy helped us taking our luggage to the room. The staff are very polite and the hotel is quite big and clean. The room itself is spacious, clean, and equipped with TV, desk, and comfortable bed.
Will definitely stay here again.
I love staying there! The room was clean, the food was delicious and delightful, the employees were so polite and helpful. Great yet affordable hotel in the middle of Mataram town.
I had a wonderful stay at this hotel. The staff were friendly and helpful, the room was clean and comfortable, and the facilities were excellent. The check-in and check-out process was smooth and easy. Thank you for the great service, I would definitely stay here again
It was a great time to stay in this hotel. The room is very clean and hygiene, location is right in the center of the town and near many attractive places. Food variety for breakfast was fascinating.
Thank you for your services and will come again for the next visit for sure.
Definitely recommended!
I’ve never been disappointed with Santika Hotels. The interior is clean and stylish, the facilities are great, and overall it's super comfortable for a staycation.
The staff were really friendly and helpful, and the food had lots of variety—everything I tried was delicious. Location-wise, it’s right in the city center and close to everything.
For the price, it’s totally worth it. Would definitely stay here again!
Its refreshing to stay here. Greens everywhere, pool, and private beach. Its so complete. Breakfast was ok. The room was fine, I enjoyed the bathtub and the small space to enjoy coffee or tea. Overall is fine and refreshing.
Really enjoyed our stay here! Spacious room (stayed in deluxe cottage), delicious meals, friendly and helpful staffs, feels like we couldn't ask for more. Keep it up! ^^
I've stayed several days there. The hotel offer stunning view (ocean and mountain) particularly from upper room (I forget the type) . But, if you don't get top room, you can still enjoy scenic view from pool and restaurant. rate is also wallet friendly 😁.
A very nice hotel with a business standard. I'm surprised it's only 2 stars. Room was big and clean with lots of storage space for clothes, a desk and a table. There was also a balcony. The staff were really nice as well