Had a great stay, perfect for family vacation. Staffs were great and very attentive. Room was very neat and clean, the food was also delicious, however did find some expired sugars on the table but the staff quickly replaced it. Pool was great too, exceptionally clean and not crowded, overall a really pleasant experience and will definitely come back again for a longer stay
A very pleasant stay at this hotel. Great location to my activities, helpful staff, very clean room and bathroom, quiet ambience since located far from highway and traffic. Highly recommended!
The hotel staff is friendly, the room doors are QR code-enabled, the rooms are very clean and comfortable, and the bathrooms are also clean and well-equipped. Highly recommended.
My favorite hotel every time I'm back in Jakarta, good location, easy to find food, the staff is very good at service and friendly, lovely place to stay.
The location was just perfect, a few minutes away walking from Monas and the Old Town, really well connected to local transport and easily accessible by cabs and GoCars, with shopping malls and trade centers around the structure.
The swimming pool was very nice and despite not having exactly the room we requested, we were upgraded as soon as we did the check-in to a suite instead, which was an unexpected positive twist to our visit.
That's one place we will definitely get back to when visiting Jakarta again.
Spacious room. Good services from the staffs. We stayed here during emergency PPKM, so the breakfast was delivered to our room. Swimming pool still can be used but we prefer not to.
the location is behind mangga dua mall, so easy to get food and shopping. near with stasiun jayakarta also. the tourism nearby are old town and Ancol/Dufan. check in so fast and easy. the staff very humble and helpful. the room is spacious and comfort. the breakfast not so bad
Nice and clean rooms. But lack of employee so sometime requesting are a bit slow. Restaurant are not 24 hours but location of hotel is very convenient to the mall just opposite the hotel.
Had a great stay at Novotel Jakarta Gajah Mada. The General Manager of this hotel sure have gems working under his wings. The hospitality shown from the Front Office (Mr Hero and all his colleagues) to the Concierge (Mr Sudiro and colleagues), Restaurant Manager and his staff is welcoming and made my stay like home. My triplet really do enjoy their stay and the kind, courteous and friendly staffs made their experience worthwhile. Will definitely came back to this hotel when my family visit Jakarta again. Stay there for 8 Days from (23/2 to 3/3). Wish I could extend my stay.
Spacious room. Good services from the staffs. We stayed here during emergency PPKM, so the breakfast was delivered to our room. Swimming pool still can be used but we prefer not to.
A very pleasant stay at this hotel. Great location to my activities, helpful staff, very clean room and bathroom, quiet ambience since located far from highway and traffic. Highly recommended!
It was a great place, of course. Too bad I left a bad memory for the staff there because I forgot to prepare cash for deposit. But the staff was very friendly and said that “it’s okay because it’s already late. Just remember to prepare deposits in the future,” I felt real bad. The food was pretty decent and all in all was a great stay. Deal was a steal. Looking forward to staying here again in the future!
Nice and clean rooms. But lack of employee so sometime requesting are a bit slow. Restaurant are not 24 hours but location of hotel is very convenient to the mall just opposite the hotel.
The room was clean and the air conditioning worked perfectly, cool and refreshing. The hotel has an old-school charm, reminding me of classic hotels from the past. Though not modern, it’s well-maintained and comfortable. A good place for a simple, nostalgic stay. Everything felt neat, quiet, and pleasantly familiar.
Luxury as its name! Excellent service with good price. Clean bathroom, towel, shampoo soap and hairdryer are available. No breakfast but free coffee/tea is good for me. Clean and comfy pod and beautiful interior design. Will come back here again for sure. Thanks
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