We were worried because just minutes before checking in, we found some unsavory reviews on Gm*ps. However, they were not true at all. My sisters had a blast here during our 3d2n staycation. The room is clean, air conditioning was great, lighting was marvelous (we got the best area, loved the golden hour selfies we took here). My only regret is that we didn't know that we needed to contact the hotel to get the room with direct access to the pool. We got the same room type, just on the 3rd floor.