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Lemon Hotel Lembang
Hotels
Preferred Partner
8.1
/10
Very Good
1,107 reviews
What Guests Say About Their Stay
Staff Friendliness (31)
Surroundings (24)
Bedroom (22)
Room Space (21)
Luthfiah R.
9.7
/ 10
Kamarnya luas dan pemandangannya bagus. Fasilitasnya juga oke, air panas, listrik, sarapan oke. Staff-nya juga ramah dan sangat membantu. Terima kasih banyak👍
Eka P. R.
9.1
/ 10
It's been amazing experience to stay on this hotel. it was so cozy and comfort, two thumbs up!
Ambarwati
10.0
/ 10
friendly staff. provide a choice of rooms with a more beautiful view. even willing to take you back and forth for the satisfaction of guests getting the right room
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Ruswati
10.0
/ 10
Alhamdulillah staycation at Villa Lemon Lembang for 3 days 2 nights. The atmosphere is cool, the weather is friendly, not too cold, not too hot. Close to the highway. The location is strategic, close to other tourist attractions. Many choices of rooms, there is a swimming pool too. The place is very spacious with an extraordinarily beautiful view.
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Hilman P.
8.5
/ 10
Friendly and fast service. The location is close to downtown Lembang.
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In the Area
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Jalan Holtikultura No.18 , Lembang, Bandung, Jawa Barat, Indonesia, 40391
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Lemon Hotel Lembang
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Lemon Hotel Lembang
Jalan Holtikultura No.18 , Lembang, Bandung, Jawa Barat, Indonesia, 40391
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Discover More About Lemon Hotel Lembang
note: hotel was previously named Villa Lemon
Location
Lemon Hotel Lembang is a hotel in a good neighborhood, which is located at Lembang.
About Lemon Hotel Lembang
Have fun with various entertaining facilities for you and the whole family at Lemon Hotel Lembang, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Lemon Hotel Lembang.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Lemon Hotel Lembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Lemon Hotel Lembang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Lemon Hotel Lembang is the right place to stay.
All facilities in Lemon Hotel Lembang
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Multilingual staff
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
General
- Ballroom
- Heater
- Swimming pool
- Terrace
In-room Facilities
- Cable TV
- Refrigerator
- Shower
- TV
Things to Do
- Garden
- Outdoor facilities
- Outdoor pool
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Food and Drinks
- Dining area
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Lemon Hotel Lembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Smoking
Smoking is allowed only in the designated smoking area.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Lemon Hotel Lembang | 38 |
Number of floors in Lemon Hotel Lembang | 1 |
Another facilities in Lemon Hotel Lembang | Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist |
Frequently asked questions about Lemon Hotel Lembang
What are available facilities at Lemon Hotel Lembang?
There are top facilites at Lemon Hotel Lembang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lemon Hotel Lembang?
The standard check-in time at Lemon Hotel Lembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Lemon Hotel Lembang provide breakfast?
Yes, Lemon Hotel Lembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lemon Hotel Lembang?
Lemon Hotel Lembang has a 3.0-star rating.
How many floors does Lemon Hotel Lembang have?
Lemon Hotel Lembang has 1.
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More Reviews from Other Guests in Lemon Hotel Lembang
Overall Ratings & Reviews Lemon Hotel Lembang
Traveloka (1,107)
8.1
Very Good
From 1,107 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
8.0
Meal
7.9
Location
8.3
Service and Facilites
8.2
People often mention about Lemon Hotel Lembang
All
Bedroom (28)
Staff Friendliness (26)
Surroundings (22)
Ambiance (22)
Bathroom (22)
Room Space (20)
Accessibility (17)
Hotel Area (17)
Distance to City Center (16)
Family Friendly (14)
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Most Recent
Format
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Traveller Reviews Lemon Hotel Lembang
Number of reviews per page
20
40
Customer reviews
M***d
Leisure
8.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the accommodation is comfortable, the room is clean but needs to be improved, over all it is worth it and I like it
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b***3
Leisure
9.4
/10
Reviewed 9 week(s) ago
The rooms are spacious and clean, the views are beautiful mountains, there is a swimming pool and a children's playground.
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1 people find it helpful
V***y
Staycation
6.6
/10
Reviewed 10 week(s) ago
The location is close to culinary places, but to get out you have to use a vehicle, it's really dark at night. Too many stairs, you have to climb 4 stairs to get to the room. The cleanliness is lacking, but the staff and atmosphere here are comfortable. For the deluxe room, the wood is not soundproof so you don't sleep well.
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2 people find it helpful
RW
Resti W.
Leisure
8.5
/10
Reviewed 12 week(s) ago
The hotel location is close to various tourist areas, the wifi is not connected to the TV (the network does not reach), the bathroom smells, the hot water is not working properly, thank you
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2 people find it helpful
H***i
Staycation
8.5
/10
Reviewed 12 week(s) ago
Parking to the room down the stairs.
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Find this review helpful?
Guest
Leisure
10.0
/10
Reviewed 20 week(s) ago
Strategic location, close to everywhere.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
m
mela
Leisure
6.2
/10
Reviewed 21 week(s) ago
access here is indeed congested, because it is around the direction of Lembang tourism. access to the room is far from the lobby I took a villa type, had to go down quite a bit, if parents might be very tired. the cleanliness of the room is lacking, the bed pillowcase smells. the window curtains are dirty. the room is dusty. . the hot water is still okay but sometimes it goes out. the swimming pool is dirty. the glasses in the room are also not clean. the towels too. maybe this hotel is lacking maintenance. the restaurant is closed. can't order food here. the wifi is really messed up.
Read More
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We sincerely apologize for any inconvenience caused to Mrs. Mela during your stay at Lemon Hotel. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to welcoming you back to Lemon Hotel.
See original
YA
Yuli A.
Leisure
8.5
/10
Reviewed 22 week(s) ago
friendly staff, recommended, but unfortunately the soap is out of stock
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
. Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that Mrs. Yuli was very comfortable while staying at Lemon Hotel. For that reason, in the future we will always strive to provide and maintain the quality of our best services and facilities, and we sincerely apologize for the inconvenience caused to Mrs. Yuli while staying at Lemon Hotel. Regarding this, in the future we will always strive to provide the best quality of service and facilities, Once again we say thank you and we will look forward to your next visit to Lemon Hotel again.
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N***h
Leisure
10.0
/10
Reviewed 23 week(s) ago
Lemon Hotel is very comfortable to stay with family.
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Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Villa Lemon. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
H***A
6.0
/10
Reviewed 29 week(s) ago
1. Hotel staff = friendly, especially the security guard is very helpful. The agility of the hotel staff is lacking, asking for a bathroom mat and towels was only sent for 2 hours
2. Location = very strategic, easy to find
3. Service/facilities = Wifi in Villa 10 does not reach the inside, only outside the villa. Hot water is not smooth (fighting with other residents). For villa rooms, access is not friendly for the disabled and elderly. Lots of stairs
4. Cleanliness = poor mattress cleanliness, sheets seem not to have been changed, there are hairs and pubic hairs, and spots. Even during high season, changing sheets etc. should be mandatory.
Read More
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4 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that you were very comfortable while staying at Lemon Hotel. Therefore, in the future, we will always strive to provide and maintain the best quality of service and facilities, and we sincerely apologize for any inconvenience you experienced while staying at Lemon Hotel. Regarding this matter, in the future, we will always strive to provide the best quality of service and facilities. Once again, we thank you and we will look forward to your next visit to Lemon Hotel again.
See original
S***a
7.6
/10
Reviewed 29 week(s) ago
The room cleanliness is very lacking, under the mattress is dirty and dusty, as if it has never been swept. The water heater sometimes turns on and sometimes turns off, it takes a long time to heat up.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
L***s
10.0
/10
Reviewed 29 week(s) ago
Affordable price with nice view, smooth wifi, complete TV shows, can watch YouTube, etc., there is a carport in front of the room, spacious room, clean bathroom. Really great... suggestion for breakfast can be added with pasta/indomie variations, it's tastier... overall very good
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
N***a
Leisure
6.0
/10
Reviewed 29 week(s) ago
The hotel staff are all friendly and very kind. It's just that the wooden room is very dirty, the mattress is dirty with lots of black ants, the sockets are also full of ants. The drinking glasses are dirty, basically it's not clean.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you may have experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to welcoming you back to Lemon Hotel.
See original
PB
Putra B.
Staycation
8.5
/10
Reviewed 31 week(s) ago
good place and nice landscape, I like the place is neat, and when I arrived it wasn't too crowded
See original
5 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
I***i
8.6
/10
Reviewed 33 week(s) ago
Everything is good, but there are no chairs in the room so it's hard to do make up or straighten your hair :(
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that you were very comfortable while staying at Lemon Hotel. Therefore, in the future, we will always strive to provide and maintain the best quality of service and facilities, and we sincerely apologize for any inconvenience you experienced while staying at Lemon Hotel. Regarding this matter, in the future, we will always strive to provide the best quality of service and facilities. Once again, we thank you and we will look forward to your next visit to Lemon Hotel again.
See original
M***o
Business
10.0
/10
Reviewed 33 week(s) ago
Clean, cool and the waiters are friendly. Day and night, everyone is friendly and ok.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
E***a
6.8
/10
Reviewed 34 week(s) ago
Got the choice of Wooden House, it turned out that the location of the room had to go down dozens of steps and got the lowest plus the most corner right in front of the room and also a bamboo tree, the room was okay but there were lots of ant nests, especially in the refrigerator when opened it was filled with ants all over it until it made me shiver seeing it. Wooden House is not suitable for children and the elderly because it takes extra energy to turn the stairs to the room. The water heater also takes too long, you have to wait 5-10 minutes to take a shower. for the atmosphere, the view of the hills is okay
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
s
suryana
Leisure
10.0
/10
Reviewed 35 week(s) ago
very impressive,,and happy,,affordable friendly price,,,complete facilities are really top,,,cool atmosphere and excellent natural scenery....
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Find this review helpful?
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
LA
Lis A.
8.1
/10
Reviewed 35 week(s) ago
YouTube TV can't connect, phone room can't be used, already complained but no solution, there are a lot of steps
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Find this review helpful?
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
Amelia J.
8.5
/10
Reviewed 42 week(s) ago
Lemon Hotel is not new, but all the facilities are well maintained. The staff are polite and friendly. The view from Rumah Kayu is mountain and forest, nice and clean atmosphere. The room is quite clean and has no smell. The bathroom is clean, but hot water needs a little bit of time. Come and stay in Lemon Hotel.
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Lemon Hotel Lembang
Traveloka (1,107)
8.1
Very Good
From 1,107 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
8.0
Meal
7.9
Location
8.3
Service and Facilites
8.2
People often mention about Lemon Hotel Lembang
All
Bedroom (28)
Staff Friendliness (26)
Surroundings (22)
Ambiance (22)
Bathroom (22)
Room Space (20)
Accessibility (17)
Hotel Area (17)
Distance to City Center (16)
Family Friendly (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Lemon Hotel Lembang
Number of reviews per page
20
40
Customer reviews
M***d
Leisure
8.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the accommodation is comfortable, the room is clean but needs to be improved, over all it is worth it and I like it
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Find this review helpful?
b***3
Leisure
9.4
/10
Reviewed 9 week(s) ago
The rooms are spacious and clean, the views are beautiful mountains, there is a swimming pool and a children's playground.
See original
1 people find it helpful
V***y
Staycation
6.6
/10
Reviewed 10 week(s) ago
The location is close to culinary places, but to get out you have to use a vehicle, it's really dark at night. Too many stairs, you have to climb 4 stairs to get to the room. The cleanliness is lacking, but the staff and atmosphere here are comfortable. For the deluxe room, the wood is not soundproof so you don't sleep well.
See original
2 people find it helpful
RW
Resti W.
Leisure
8.5
/10
Reviewed 12 week(s) ago
The hotel location is close to various tourist areas, the wifi is not connected to the TV (the network does not reach), the bathroom smells, the hot water is not working properly, thank you
See original
2 people find it helpful
H***i
Staycation
8.5
/10
Reviewed 12 week(s) ago
Parking to the room down the stairs.
See original
Find this review helpful?
Guest
Leisure
10.0
/10
Reviewed 20 week(s) ago
Strategic location, close to everywhere.
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
m
mela
Leisure
6.2
/10
Reviewed 21 week(s) ago
access here is indeed congested, because it is around the direction of Lembang tourism. access to the room is far from the lobby I took a villa type, had to go down quite a bit, if parents might be very tired. the cleanliness of the room is lacking, the bed pillowcase smells. the window curtains are dirty. the room is dusty. . the hot water is still okay but sometimes it goes out. the swimming pool is dirty. the glasses in the room are also not clean. the towels too. maybe this hotel is lacking maintenance. the restaurant is closed. can't order food here. the wifi is really messed up.
Read More
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We sincerely apologize for any inconvenience caused to Mrs. Mela during your stay at Lemon Hotel. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to welcoming you back to Lemon Hotel.
See original
YA
Yuli A.
Leisure
8.5
/10
Reviewed 22 week(s) ago
friendly staff, recommended, but unfortunately the soap is out of stock
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
. Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that Mrs. Yuli was very comfortable while staying at Lemon Hotel. For that reason, in the future we will always strive to provide and maintain the quality of our best services and facilities, and we sincerely apologize for the inconvenience caused to Mrs. Yuli while staying at Lemon Hotel. Regarding this, in the future we will always strive to provide the best quality of service and facilities, Once again we say thank you and we will look forward to your next visit to Lemon Hotel again.
See original
N***h
Leisure
10.0
/10
Reviewed 23 week(s) ago
Lemon Hotel is very comfortable to stay with family.
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Villa Lemon. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
H***A
6.0
/10
Reviewed 29 week(s) ago
1. Hotel staff = friendly, especially the security guard is very helpful. The agility of the hotel staff is lacking, asking for a bathroom mat and towels was only sent for 2 hours
2. Location = very strategic, easy to find
3. Service/facilities = Wifi in Villa 10 does not reach the inside, only outside the villa. Hot water is not smooth (fighting with other residents). For villa rooms, access is not friendly for the disabled and elderly. Lots of stairs
4. Cleanliness = poor mattress cleanliness, sheets seem not to have been changed, there are hairs and pubic hairs, and spots. Even during high season, changing sheets etc. should be mandatory.
Read More
See original
4 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that you were very comfortable while staying at Lemon Hotel. Therefore, in the future, we will always strive to provide and maintain the best quality of service and facilities, and we sincerely apologize for any inconvenience you experienced while staying at Lemon Hotel. Regarding this matter, in the future, we will always strive to provide the best quality of service and facilities. Once again, we thank you and we will look forward to your next visit to Lemon Hotel again.
See original
S***a
7.6
/10
Reviewed 29 week(s) ago
The room cleanliness is very lacking, under the mattress is dirty and dusty, as if it has never been swept. The water heater sometimes turns on and sometimes turns off, it takes a long time to heat up.
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
L***s
10.0
/10
Reviewed 29 week(s) ago
Affordable price with nice view, smooth wifi, complete TV shows, can watch YouTube, etc., there is a carport in front of the room, spacious room, clean bathroom. Really great... suggestion for breakfast can be added with pasta/indomie variations, it's tastier... overall very good
See original
3 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
N***a
Leisure
6.0
/10
Reviewed 29 week(s) ago
The hotel staff are all friendly and very kind. It's just that the wooden room is very dirty, the mattress is dirty with lots of black ants, the sockets are also full of ants. The drinking glasses are dirty, basically it's not clean.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you may have experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to welcoming you back to Lemon Hotel.
See original
PB
Putra B.
Staycation
8.5
/10
Reviewed 31 week(s) ago
good place and nice landscape, I like the place is neat, and when I arrived it wasn't too crowded
See original
5 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
See original
I***i
8.6
/10
Reviewed 33 week(s) ago
Everything is good, but there are no chairs in the room so it's hard to do make up or straighten your hair :(
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review your visit to Lemon Hotel. We are very happy to hear that you were very comfortable while staying at Lemon Hotel. Therefore, in the future, we will always strive to provide and maintain the best quality of service and facilities, and we sincerely apologize for any inconvenience you experienced while staying at Lemon Hotel. Regarding this matter, in the future, we will always strive to provide the best quality of service and facilities. Once again, we thank you and we will look forward to your next visit to Lemon Hotel again.
See original
M***o
Business
10.0
/10
Reviewed 33 week(s) ago
Clean, cool and the waiters are friendly. Day and night, everyone is friendly and ok.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
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E***a
6.8
/10
Reviewed 34 week(s) ago
Got the choice of Wooden House, it turned out that the location of the room had to go down dozens of steps and got the lowest plus the most corner right in front of the room and also a bamboo tree, the room was okay but there were lots of ant nests, especially in the refrigerator when opened it was filled with ants all over it until it made me shiver seeing it. Wooden House is not suitable for children and the elderly because it takes extra energy to turn the stairs to the room. The water heater also takes too long, you have to wait 5-10 minutes to take a shower. for the atmosphere, the view of the hills is okay
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
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s
suryana
Leisure
10.0
/10
Reviewed 35 week(s) ago
very impressive,,and happy,,affordable friendly price,,,complete facilities are really top,,,cool atmosphere and excellent natural scenery....
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Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
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LA
Lis A.
8.1
/10
Reviewed 35 week(s) ago
YouTube TV can't connect, phone room can't be used, already complained but no solution, there are a lot of steps
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Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to provide the best quality service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
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Amelia J.
8.5
/10
Reviewed 42 week(s) ago
Lemon Hotel is not new, but all the facilities are well maintained. The staff are polite and friendly. The view from Rumah Kayu is mountain and forest, nice and clean atmosphere. The room is quite clean and has no smell. The bathroom is clean, but hot water needs a little bit of time. Come and stay in Lemon Hotel.
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Warm greetings from Lemon Hotel Lembang. Thank you for your valuable time and for taking the time to review our visit. We are delighted to hear that you enjoyed your stay at Lemon Hotel. We will continue to strive to provide and maintain the highest quality of service and facilities in the future. Thank you again, and we look forward to your next visit to Lemon Hotel.
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