Mandarin Oriental Jakarta

9.0
/10
Exceptional
1,358 reviews

What Guests Say About Their Stay

Room Space (58)
Staff Friendliness (57)
Bedroom (54)
Ambiance (51)
Dicky D.
10.0
/ 10
Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!
Nurwiyanti O.
10.0
/ 10
I wanna say thank you so much for every best moment while I stay in Mandarin Oriental Hotel. The services is always very good to all guests, friendly, polite, very helpful, alert. The food is really delicious and always very varied in pandemic conditions like this. This has been the umpteenth time staying at an Mandarin Oriental Hotel because it always gives the best impression. Ms. Inggrid, Ms. Putri, Ms. Diaz, Ms. Yoanne, Mr. Adip, Mr. Mardian, and all of the best staff in Mandarin Oriental Hotel, thank you so much for this wonderful staycation. Thank you so much Traveloka.
Barry J. C. A.
9.7
/ 10
This is by far the best hotel in Jakarta for me, great interior, excellent service, wonderful experience!
Ary M.
9.7
/ 10
I’m impressed with the caring staff who prep my room and the receptionist manager who walked me to my room showing everything I need. It’s exceeding my expectation.
Prayogo S. D.
9.4
/ 10
Room is spacious even at Standard Room. I loved MO managed for the cleanliness, layout and interior ambience. We feels comfortable. Thanks to provide our request for bundaran HI view. Breakfast was so so in terms of variety & taste. Should improve if we compare to their competitors at Kempinski Hotel. Another things is towel at pool looks rumpled & dirty.
In the Area
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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mandarin Oriental Jakarta

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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Lobby Mandarin Oriental Jakarta
Lobby 2 Mandarin Oriental Jakarta

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Location


Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin.

About Mandarin Oriental Jakarta

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Mandarin Oriental Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Mandarin Oriental Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Jakarta, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Jakarta.

If you plan to have a long-term stay, staying at Mandarin Oriental Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Mandarin Oriental Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mandarin Oriental Jakarta will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental Jakarta is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mandarin Oriental Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Jakarta.

All facilities in Mandarin Oriental Jakarta

Bar, Cafe and Lounge Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Jakarta
Swimming Pool
Entertainment Facility Mandarin Oriental Jakarta
Entertainment Facility
Fitness Center Mandarin Oriental Jakarta
Fitness Center
Functional Hall Mandarin Oriental Jakarta
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Mandarin Oriental Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Jakarta
272
Number of floors in Mandarin Oriental Jakarta
26
Another facilities in Mandarin Oriental Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about Mandarin Oriental Jakarta

What are available facilities at Mandarin Oriental Jakarta?
There are top facilites at Mandarin Oriental Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mandarin Oriental Jakarta

Traveloka (1,358)
Other sources (427)
9.0
Exceptional
From 1,358 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.3

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Traveller Reviews Mandarin Oriental Jakarta

Number of reviews per page
20
40
Customer reviews
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Have stayed here many times, as usual it is always comfortable and impressive.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 day(s) ago
A very good hotel next to bundaran HI. Plaza Indonesia and Grand Indonesia are in walking disctance. The service was excellent, room was complete and in good condition. The breakfast was complete, but a little bland and some were hard. I think that the deposit is too high though, Rp1Mio, maybe it needs to be included in the hotel description. Love the swimming pool, the bathub, and the wardrobe. Absolutely will come again.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great location... Perfect for a staycation and enjoying the drive-free area on Sunday mornings. The hotel rooms are spacious, complete with a sofa, work desk, wardrobe, and spacious bathroom. The breakfast options are varied and delicious. The staff is very friendly and helpful.
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Pipit D. R. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
We had an absolutely amazing stay at Mandarin Oriental Jakarta for our anniversary. From the moment we arrived, everything was smooth. The front desk team were lovely and a big shoutout to Kelly, who went above and beyond with her hospitality and personally walked us to our room. She was fantastic!!!💗 The room was beautifully set up with decorations and a surprise cake, which made it feel extra special🙈🪭Everyone we came across was warm and welcoming, and the attention to detail was next level especially the housekeeping came by twice a day to keep everything spotless and make sure we were completely comfortable💯 The amenities were spot on, everything you could possibly need was there. And the breakfast was I ncredible! So many great options, and we genuinely enjoyed every bite🍽️ Can’t thank the team at MO Jakarta enough for making our anniversary stay so memorable. We’ll definitely be back x!🩷
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+4
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G***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Overall good experience, but need more food variety for breafast
1 people find it helpful
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, strategic location, and okay rooms.
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Safaruddin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Your holiday will be more enjoyable by staying at this hotel.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Front desk staff, room service staff, bfast staff and fitness & pool staff were friendly & helpful
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
O***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying at Mandarin Oriental Jakarta was an amazing experience! The service was truly excellent, with all the staff being very friendly and helpful from check-in to check-out. The hotel is also kids-friendly — they provided fun activity kits and exciting activities for the little ones during our stay. Breakfast was delicious and offered a wide variety of both local and international options. The strategic location in the heart of the city made our staycation even more memorable.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
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Safaruddin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable hotel for all activities in the capital city of Jakarta.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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Safaruddin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is clean, very comfortable when praying, the friendly staff always make you feel at home at Mandarin Oriental.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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Safaruddin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The most recommended hotel for business and leisure trips.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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Safaruddin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Hotel with the best service, friendly and professional staff, very suitable for rest and business in this hotel.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Staff was attentive. Fully assisted upon check-in. Room was huge and the bed is very comfortable. Restaurant staffs were very friendly and helpful. The hotel has very strict checks before entering the hotel.
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Enjoyable, will stay here again next time
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Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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ALFIAN H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Excellent staff, great location, nice view from the room overlooking Jakarta's landmark “Bundaran HI”.
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Alfian H, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
h***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Everything was okay, only check-in was slow because the room wasn't ready.
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Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for taking the time to share your experience with us. We regret the unpleasant experience you had during the check-in process. We will review this with the relevant team to ensure our service remains professional and comfortable for our guests. Your feedback is very valuable for us to continue to improve the quality of our services in the future. We look forward to welcoming you back with a better experience in the future. Warm regards, Dom. Dominik Hengge. Hotel Manager.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Favorite hotel for staycation! Huge room with reasonable price.
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Accommodation's Reply
07 Jul 2025
Dear Guest, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Dom Dominik Hengge Hotel Manager
adil S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Great and nice for holidays staying.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Adil S, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards, Andy Andrew Abram General Manager
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
As usual, it was a very memorable stay here.
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1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Guest, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Andy. Andrew Abram. General Manager.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.