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Midtown Residence Surabaya
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Midtown Residence Surabaya
Hotels
Preferred Partner
8.8
/10
Very Good
6,362 reviews
What Guests Say About Their Stay
Room Space (102)
Staff Friendliness (95)
Bedroom (94)
Bathroom (89)
Hafizah J. B. I. N.
9.7
/ 10
The room is amazing! The living room is huge. Family friendly. All rooms have kitchen. Only cons is that the hotel do not provide iron and iron board to use. They only do pressing service 3 pieces for Rp40,000.
Bernad F. H.
9.7
/ 10
I recently had the pleasure of staying at Midtown Marvel Surabaya, and I can confidently say that it was an unforgettable experience from start to finish. From the moment I stepped into the grand lobby, I was met with impeccable service and a sense of opulence that set the tone for the entire stay. The attention to detail in every aspect of the hotel's design is truly impressive. The rooms are a perfect blend of modern sophistication and cozy comfort, with plush furnishings, high-end amenities, and stunning views that made waking up each morning a delight. The bed was like a cloud, ensuring a restful night's sleep, and the spacious bathroom with its luxurious toiletries felt like a private spa retreat. What truly sets this hotel apart is the exceptional staff. Every member of the team exudes warmth, professionalism, and a genuine desire to make guests feel pampered and value. Location-wise, the hotel is ideally situated, with easy access to popular attractions, shopping districts, and cultural landmarks. In conclusion, my stay at Midtown Marvell Surabaya was an absolute pleasure. The combination of elegant design, exceptional service, and attention to detail left me with wonderful memories and a desire to return. If you're seeking a truly luxurious and unforgettable stay
Alviena Y.
9.4
/ 10
great stay, clean room, the staffs are friendly, affordable for big size room, complete with its kitchen. strategic location and overall it was a great stay
Novia R. Y.
10.0
/ 10
This accommodation is perfect for holiday stay. This is my second stay here and just like before I am satisfied. The front liners are so great, starting from the door man and the receptionists. The check in process takes only a few minutes, especially if you already booked your stay with app. You just need to show the booking review to them. The lobby is good too. So comfortable and feels like home. Next the room, oh I really love it. I like the scenery from the window where I can see the cities. Then, the food, is delicious and the dining room is so cozy. It even has the children corner. My son likes it very much. Overall, I enjoy staying here and will be glad to stay here again in the future. You guys have to try to stay here also. Have a great stay!
Eddy R.
8.5
/ 10
It is strategically located in the growing area of Surabaya. The hotel is perfect for both business and leisure. Love the rooftop swimming pool too where you can overlook part if the bustling city of Surabaya.
In the Area
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Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Midtown Residence Surabaya
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Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246
Discover More About Midtown Residence Surabaya
Location
Midtown Residence Surabaya is a hotel in a good neighborhood, which is located at Wonokromo.
About Midtown Residence Surabaya
From business event to corporate gathering, Midtown Residence Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Midtown Residence Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Midtown Residence Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Midtown Residence Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Midtown Residence Surabaya will surely spoil you for numerous shopping centers nearby.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Midtown Residence Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Midtown Residence Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Midtown Residence Surabaya.
All facilities in Midtown Residence Surabaya
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
In-room Facilities
- Bathrobe
- Hairdryer
- In-room safe
- Shower
- TV
Transportation
- Area shuttle
- Car rental
- Secure parking
- Valet parking
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Business Facilities
- Business center
- Meeting facilities
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Midtown Residence Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Midtown Residence Surabaya | 202 |
Number of floors in Midtown Residence Surabaya | 18 |
Another facilities in Midtown Residence Surabaya | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked questions about Midtown Residence Surabaya
What are available facilities at Midtown Residence Surabaya?
There are top facilites at Midtown Residence Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Midtown Residence Surabaya?
The standard check-in time at Midtown Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Residence Surabaya provide breakfast?
Yes, Midtown Residence Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Midtown Residence Surabaya
Traveloka (6,332)
Other sources (30)
8.8
Very Good
From 6,332 reviews
Provided by travellers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.4
Location
8.9
Service and Facilites
9.0
People often mention about Midtown Residence Surabaya
All
Staff Friendliness (96)
Room Space (95)
Bedroom (95)
Bathroom (85)
Ambiance (81)
Family Friendly (78)
Hotel Area (75)
Distance to City Center (74)
Wifi (74)
Check-in/out Time (63)
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Traveller Reviews Midtown Residence Surabaya
Number of reviews per page
20
40
Customer reviews
HK
Hendarto K.
Business
8.5
/10
Reviewed 4 day(s) ago
Too much
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. Hendarto, thank you for your rating and review of Midtown Residence Surabaya. We are glad you felt comfortable and enjoyed your stay at our hotel. We look forward to welcoming you back to Midtown Residence Surabaya. Warm regards. Midtown Residence Surabaya Management
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L***a
Leisure
9.7
/10
Reviewed 3 week(s) ago
Comfortable for family, can cook too.
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Accommodation's Reply
18 Jul 2025
Dear L*a, We are very happy to receive your positive feedback! It is wonderful to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing us, and we look forward to welcoming you back. Warm regards. Midtown Residence Surabaya Management
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D***h
Staycation
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and very fast, the best!! The room is clean and complete. I happened to stay in a fabulous king bed. The kitchen is complete. It's just a shame the refrigerator wasn't cold enough and the soundproofing is actually good, but the room next door seemed to be having a party with young people so you could hear the screams and dak duk dak duk. Overall, it's very comfortable.
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Accommodation's Reply
18 Jul 2025
Dear D*h, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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E***a
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, and our requests were taken care of.
However, perhaps free Netflix could be added and the gym could be given more attention, as some of the equipment is unusable and has been turned into children's toys.
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Accommodation's Reply
18 Jul 2025
Dear E*a, We appreciate your kind words! It's great to hear that our hotel delivered the quality and service you expected. Thank you for your positive review, and we look forward to staying with you again. Warm regards. Midtown Residence Surabaya Management
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A***i
Transit
10.0
/10
Reviewed 3 week(s) ago
Very comfortable & clean! The food is also Ok. Will come here again if I go to SBY.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you again soon. Warmest regards, Midtown Residence Surabaya Management.
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W***o
Staycation
10.0
/10
Reviewed 4 week(s) ago
The room is spacious, clean, and comfortable. For breakfast, the food is very varied with the right taste in our opinion. Thank you.
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Accommodation's Reply
10 Jul 2025
Dear W*o, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided you with an unforgettable experience. We look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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A***I
Leisure
9.1
/10
Reviewed 4 week(s) ago
The best deal.. The room is complete with kitchen and utensils, cleaning including washing dishes too.. The room is clean, ok.
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Accommodation's Reply
10 Jul 2025
Dear A*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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h***i
9.4
/10
Reviewed 4 week(s) ago
The standard of a hotel with its facilities.
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Accommodation's Reply
10 Jul 2025
Dear H*i, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Midtown Residence Surabaya Management
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S***y
Leisure
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly. Suitable for a family stay.
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Accommodation's Reply
10 Jul 2025
Dear S*y, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Midtown Residence Surabaya Management
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E***s
7.1
/10
Reviewed 4 week(s) ago
delicious and varied food, swimming pool and gym facilities are okay, can use bicycles, parking is okay, it's a shame there are lots of small cockroaches in the room, every day I asked to be sprayed and cleaned, they still appear again, I've complained and they responded, but the response was like it's commonplace. Even though it's traumatic for my children. I stay there every year when I go to Surabaya.
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Accommodation's Reply
10 Jul 2025
Dear E*s, thank you for your rating and review of Midtown Residence Surabaya. We apologize for the inconvenience caused by the animal in the room. We will forward this information to the relevant department for inspection and improvement. Once again, on behalf of management, we apologize. Warm regards. Midtown Residence Surabaya Management.
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da
diah a.
Staycation
10.0
/10
Reviewed 4 week(s) ago
If I stay in Surabaya, I always stay here. I've been a regular since my children were little. The place is comfortable, clean, suitable for families. Breakfast is recommended.
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ms. Diah, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards. Management of Midtown Residence Surabaya
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RA
Robby A.
9.7
/10
Reviewed 5 week(s) ago
The hotels here are very comfortable, nice, complete with facilities.
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr./Ms. Robby, Thank you for your wonderful review! We are delighted that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards. Midtown Residence Surabaya Management
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R***y
Leisure
8.8
/10
Reviewed 5 week(s) ago
For the bathroom, it seems like it's time for repair, the roof is peeling. Suggestions for the shower stand should not be too high, or more flexible, the hand shower is easy for children to reach and the setting for power water.
So far, the BF is varied and delicious, various kinds of pasta, western, fried foods, snacks, Javanese. Satisfied!
Kids friendly, there is a table for coloring in the lobby and RB bicycle free for 1 hour for those who staycation besides the swimming pool
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Accommodation's Reply
02 Jul 2025
Dear R*y, thank you for your rating and review for Midtown Residence Surabaya. We are glad that you feel comfortable staying in our hotel, thank you for your feedback regarding the shower condition that is too high, we apologize for the inconvenience, we will re-evaluate this. We look forward to welcoming you back to our hotel. Warm Regards. Midtown Residence Surabaya Management
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Ely C.
Staycation
8.5
/10
Reviewed 6 week(s) ago
Friendly staff, very varied food.
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Accommodation's Reply
25 Jun 2025
Dear Ms. Ely,"Thank you for the wonderful review! We are glad that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon."Warm Regards. Midtown Residence Surabaya Management
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JH
Jemmy H.
Business
9.7
/10
Reviewed 7 week(s) ago
not bad, the problem if you bring a car is that parking is a bit tricky to get in
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mr. Jemmy, thank you for your rating and review for Midtown Residence Surabaya. We apologize for the less than satisfactory car parking, we will re-evaluate this. Thank you again and we look forward to welcoming you back to our hotel. Warm Regards. Midtown Residence Surabaya Management
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2***3
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the security guards are also friendly, the cleanliness is very well maintained, the view is beautiful
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear 2*3,"Thank you for the wonderful review! We are glad that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon."Warm Regards. Midtown Residence Surabaya Management
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R***y
Staycation
9.7
/10
Reviewed 8 week(s) ago
friendly and helpful staff, clean rooms, delicious and varied food
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear R*y,"Thank you for the wonderful review! We are glad that our hotel met your high standards and provided an unforgettable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon."Warm Regards. Midtown Residence Surabaya Management
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J***N
Staycation
9.4
/10
Reviewed 10 week(s) ago
The room is super clean, fragrant, and luxurious. The staff is friendly and the location is in the middle of the city. The pillows are very soft, the bathroom is clean. There is a swimming pool and mini gym. Spacious parking for those who bring their own vehicles.
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2 people find it helpful
Accommodation's Reply
27 May 2025
Dear J*N, We appreciate your kind words! It is a pleasure to hear that our hotel delivers. The quality and service you have come to expect. Thank you for your positive review, and we. Look forward to staying with you again. Warm Regards. Midtown Residence Surabaya Management
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AS
Angga S.
Staycation
9.4
/10
Reviewed 11 week(s) ago
Friendly staff, strategic location near malls and surrounding eateries, quite clean, recommended hotel for staycation
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Mr./Mrs. Angga, We are very happy to receive your positive feedback! It is wonderful to hear that the hotel. We met your expectations and provided a wonderful stay experience. Thank you. For choosing us, and we look forward to welcoming you back. Warm Regards. Midtown Residence Surabaya Management.
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R***i
Staycation
7.8
/10
Reviewed 11 week(s) ago
The sound of motorbikes in the early hours of the morning disturbs my sleep.
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Accommodation's Reply
17 May 2025
Dear R*i, thank you for the review given for Midtown Residence Surabaya. We apologize for the inconvenience regarding the poor soundproofing of the room, we will forward this to the building management for evaluation. Thank you and we look forward to your next visit to our hotel. Warm regards. Midtown Residence Surabaya Management
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Number of reviews per page
20
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