Does Narita Hotel Surabaya have parking?

Yes, Narita Hotel Surabaya does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Narita Hotel Surabaya have a swimming pool?

Yes, Narita Hotel Surabaya does have a swimming pool

Does Narita Hotel Surabaya offer early check-in?

Yes, Narita Hotel Surabaya offers early check-in. This will depend on availability, so it's best to heck directly with Narita Hotel Surabaya to see if it's available on your dates.

What do past guests say about Narita Hotel Surabaya?

Traveloka users who have stayed at Narita Hotel Surabaya have praised its Cleanliness, Room Comfort, Location.

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Narita Hotel Surabaya

Name: Narita Hotel Surabaya
Address: Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284, Jl. Barata Jaya XVII No. 57-59, Jawa Timur, 60284, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

4,382 reviews

What Guests Say About Their Stay

Staff Friendliness (92)

Room Space (87)

Family Friendly (84)

Bathroom (84)

F***a

9.4

/ 10

Hotel bersih, paling suka dengan barang di kamar yang menggunakan pembungkus plastik jadi lebih terasa higienis. Sandal tebal dan pasta giginya bagus. Parkiran mobil dan motor cukup luas, ada gate tapi tidak berbayar. Nuansanya adem asri, ada karawitan pada sore hari, free snack dan welcome drink (fav: popcorn). Hotel terbaik di kelasnya.

Fitri N.

8.5

/ 10

Spacious, clean and comfortable room with traditional ambience. Lovely. Clean and complete bathroom. The air conditioner need a few minutes to adjust at our desired temp. But after all it works well. Nice and helpful staffs.

P***i

10.0

/ 10

Narita Hotel offers a calming green atmosphere with a tropical Balinese feel. Spacious gardens, comfortable gazebos, and a cool swimming pool make for a relaxing stay. Friendly service and an elegant setting. Highly recommended amidst the heat of Surabaya, with its tropical ambiance.

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Rina W.

10.0

/ 10

Check-in didn't take long, the facilities were complete, the staff were friendly, the rooms were clean, it was really nice to stay here.

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Fani H.

9.7

/ 10

The hotel staff was very kind, friendly, and responsive. The hotel felt very Balinese, with a beautiful, comfortable atmosphere, and the hallways were like those found in hotels on the island. The pool was shady, the lobby was clean and bright, and there was popcorn. It was very inviting. Thank you 👍🏻

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In the Area

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Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named NARITA Classic Hotel Staying at Narita Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Narita Hotel Surabaya

Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

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Discover More About Narita Hotel Surabaya

note: hotel was previously named NARITA Classic Hotel

Location

Staying at Narita Hotel Surabaya is a good choice when you are visiting Gubeng.

About Narita Hotel Surabaya

Narita Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Narita Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Narita Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Narita Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Narita Hotel Surabaya.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Narita Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Narita Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Narita Hotel Surabaya is the right place to stay.

All facilities in Narita Hotel Surabaya

Entertainment Facility

Fitness Center

Common Space

Lobby

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe
Snacks
Vegetarian meal

Hotel Services

Bellhop
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Children play area
Discounted Fitness Center
Fitness center
Garden
Hot tub
Massage
Outdoor facilities
Outdoor pool
Pool sun loungers
Sauna
Steam room

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Secure parking

Accessibilty

Disabled access friendly

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Narita Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Narita Hotel Surabaya	103
Number of floors in Narita Hotel Surabaya	5
Another facilities in Narita Hotel Surabaya	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked questions about Narita Hotel Surabaya

What are available facilities at Narita Hotel Surabaya?

There are top facilites at Narita Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Narita Hotel Surabaya?

The standard check-in time at Narita Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Narita Hotel Surabaya provide breakfast?

Yes, Narita Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Narita Hotel Surabaya?

Narita Hotel Surabaya has a 3.0-star rating.

How many floors does Narita Hotel Surabaya have?

Narita Hotel Surabaya has 5.

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More Reviews from Other Guests in Narita Hotel Surabaya

Overall Ratings & Reviews Narita Hotel Surabaya

Traveloka (4,381)

Other sources (1)

8.5

Very Good

From 4,381 reviews

Provided by travellers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Narita Hotel Surabaya

All

Staff Friendliness (71)

Room Space (67)

Bathroom (64)

Family Friendly (63)

Bedroom (63)

Hotel Area (61)

Ambiance (60)

Check-in/out Time (53)

Surroundings (51)

Accessibility (51)

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Traveller Reviews Narita Hotel Surabaya

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Customer reviews

Muslikhin

10.0

/10

Reviewed 3 day(s) ago

Satisfactory, friendly staff and clean rooms... Can stay here again

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Puspa M. A.

9.4

/10

Reviewed 3 day(s) ago

The place was amazing! This is the second time i went here. The room, pool, and all facilities are clean. The staff are friendly.

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Nio P. C.

8.8

/10

Reviewed 1 week(s) ago

the staff so friendly and we can fun in the karaoke room with family.but just disappointed first when i asking about haidryer one receptionist say must rent and in afternoon 1 other girl receptionist say can borrow for free.everywhere i travel always have hairdryer for free dont know whats going on first day when i asking abut that.all stuff is good only the bed single very small .but for me everythings still good and area easy to find food

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F***L

Business

9.7

/10

Reviewed 2 week(s) ago

Friendly hotel staff and also clean hotel, quiet hotel atmosphere

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N***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

I stayed in a Suite Room at Narita Hotel Surabaya and overall, the experience was quite satisfying. The room was spacious, clean, and the interior design felt comfortable. The living room and bedroom are separate, making it perfect for those who need extra space for working or relaxing. The in-room amenities are also complete: cool air conditioning, a soft sofa, a spacious work desk, and TVs in both rooms. The bathroom was large with steady hot water and a full range of toiletries. The bed was comfortable, and the sleep quality was good due to the room's relatively quiet atmosphere.

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Ike w.

Leisure

9.7

/10

Reviewed 3 week(s) ago

friendly hotel staff, good service

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Y***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Good, if there's a promo, tell me, haha

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H***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The room is quite spacious and reasonably priced. It also has a bathtub.

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V***m

Staycation

9.4

/10

Reviewed 4 week(s) ago

Having been a customer at Narita for over a decade, I've always felt happy and satisfied. Although the hotel isn't young, it's still okay. The rooms are spacious, with bathtubs. There needs to be more no-smoking signs around the pool area. While there are signs, they're not clear enough, and many people who smoke don't seem to mind smoking around the pool, which also has many small children. I've even reprimanded them, but they just get angry, which is odd, haha.

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P***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

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A***s

Transit

6.7

/10

Reviewed 5 week(s) ago

Dusty room and access card only 1

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L***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

Very friendly and great for family time.

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I***a

8.5

/10

Reviewed 8 week(s) ago

The staff is friendly, and there is popcorn in the lobby too.

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1 people find it helpful

Verified Traveler

Leisure

9.4

/10

Reviewed 8 week(s) ago

The room is spacious, suitable for guests with children under 10 years old. There is a bathtub.

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Arini

Business

9.7

/10

Reviewed 8 week(s) ago

Quiet, not noisy, everything is clean.

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A***y

Business

8.2

/10

Reviewed 9 week(s) ago

Strategic location, friendly staff, economical prices, always RO here

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a***s

10.0

/10

Reviewed 9 week(s) ago

nice,..............................

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Rina W.

Leisure

10.0

/10

Reviewed 9 week(s) ago

Check-in didn't take long, the facilities were complete, the staff were friendly, the rooms were clean, it was really nice to stay here.

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A***s

10.0

/10

Reviewed 9 week(s) ago

Thank you, suitable for family

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I***I

Transit

8.2

/10

Reviewed 12 week(s) ago

The furniture is a bit dusty, please pay attention to its cleanliness. So far, my stay here has been comfortable.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.