What do past guests say about Parkside's Hotel Palembang?

Traveloka users who have stayed at Parkside's Hotel Palembang have praised its Cleanliness, Room Comfort, Location.

AUD | EN

Explore

Support

Search Hotels

Parkside's Hotel Palembang

Name: Parkside's Hotel Palembang
Address: Jl. Seroja H6 Kel. 20 Ilir III, Kec. Ilir Timur 1, Palembang City, South Sumatra, Indonesia, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30129, Jl. Seroja H6 Kel. 20 Ilir III, Kec. Ilir Timur 1, Palembang City, South Sumatra, Indonesia, Sumatera Selatan, 30129, Indonesia
Rating: 9.3

Hotels

9.3

/10

Exceptional

81 reviews

What Guests Say About Their Stay

Riomer A.

10.0

/ 10

The service is satisfactory, the staff is friendly and very helpful, the breakfast menu is varied and delicious.

See original

D***i

9.7

/ 10

The hotel is new, the room is clean, the facilities are okay, the staff is really helpful. It is near from everywhere, only 15-20 minutes to the airport.

In the Area

See Map

Jl. Seroja H6 Kel. 20 Ilir III, Kec. Ilir Timur 1, Palembang City, South Sumatra, Indonesia, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30129

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Parkside's Hotel Palembang is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Parkside's Hotel Palembang

Jl. Seroja H6 Kel. 20 Ilir III, Kec. Ilir Timur 1, Palembang City, South Sumatra, Indonesia, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30129

Discover More Places

Discover More About Parkside's Hotel Palembang

Location

Parkside's Hotel Palembang is located in area / city Ilir Barat I.

About Parkside's Hotel Palembang

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Parkside's Hotel Palembang.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Parkside's Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Parkside's Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Parkside's Hotel Palembang is the right place to stay.

All facilities in Parkside's Hotel Palembang

Others

Hotel Services

24-hour Receptionist
Front desk
Express check-in
Laundry service
24-hour security
Luggage storage
Concierge
Express check-out

Public Facilities

Elevator
WiFi in public area
Parking
Restaurant
Room service

Food and Drinks

Cafe
Bar

Accessibilty

Accessible bathroom
Accessible parking

Business Facilities

Meeting facilities
Business center

Transportation

Airport transfer

Connectivity

Free WiFi

General

Smoking area

Accommodation Policy & General Information in Parkside's Hotel Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Parkside's Hotel Palembang	80
Another facilities in Parkside's Hotel Palembang	24-hour Receptionist, Front desk, Express check-in, Laundry service, 24-hour security

Frequently asked questions about Parkside's Hotel Palembang

What are available facilities at Parkside's Hotel Palembang?

There are top facilites at Parkside's Hotel Palembang such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Parkside's Hotel Palembang?

The standard check-in time at Parkside's Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Parkside's Hotel Palembang?

Parkside's Hotel Palembang has a 3.0-star rating.

How many rooms are available at Parkside's Hotel Palembang?

Parkside's Hotel Palembang has 80.

Does Parkside's Hotel Palembang offer airport transfers?

Yes, Parkside's Hotel Palembang offers airport transfers, which can be arranged directly with the hotel.

See All

More Reviews from Other Guests in Parkside's Hotel Palembang

Overall Ratings & Reviews Parkside's Hotel Palembang

Traveloka (81)

9.3

Exceptional

From 81 reviews

Provided by travellers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Parkside's Hotel Palembang

All

Ambiance (8)

Bedroom (8)

Bathroom (8)

Variety (7)

Staff Friendliness (6)

Hotel Area (6)

Taste (6)

Distance to City Center (5)

Accessibility (5)

Room Space (5)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews Parkside's Hotel Palembang

Number of reviews per page

Customer reviews

parida A.

Leisure

7.0

/10

Reviewed 1 day(s) ago

the bathroom smells uncomfortable so it's disturbing

See original

Find this review helpful?

Verified Traveler

9.7

/10

Reviewed 1 day(s) ago

The travel experience was quite satisfying.

See original

Find this review helpful?

Accommodation's Reply

04 Dec 2025

Warmest regards from Parkside Hotel Palembang "Thank you very much for your positive review. We are very pleased to know that your travel experience was very satisfactory. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

A***a

Staycation

8.5

/10

Reviewed 4 day(s) ago

The hotel staff is very friendly and helpful, the rooms are nice and comfortable.

See original

Find this review helpful?

Accommodation's Reply

04 Dec 2025

Warmest regards from Parkside Hotel Palembang "Thank you very much for your positive review. We are delighted to know that you felt comfortable during your stay and received the friendly service from our staff. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

Y***a

Leisure

8.5

/10

Reviewed 1 week(s) ago

Clean hotel, friendly staff, strategic location.

See original

Find this review helpful?

Accommodation's Reply

28 Nov 2025

Warmest regards from Parkside Hotel Palembang "Thank you very much for your positive review. We are delighted to know that our hotel is clean, our staff are friendly and that the location meets your expectations as it is conveniently located. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

a***a

10.0

/10

Reviewed 1 week(s) ago

I will come back again, it's cool, clean, the service is good, friendly.

See original

Find this review helpful?

Accommodation's Reply

28 Nov 2025

Warmest regards, Parkside Hotel Palembang "Thank you very much for your positive review. We are very glad that you found our accommodation comfortable, clean and our service was good and friendly. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

H***u

8.4

/10

Reviewed 2 week(s) ago

The room is clean, but the variety and taste of the dishes need to be improved.

See original

Find this review helpful?

Accommodation's Reply

25 Nov 2025

Warmest regards from Parkside Hotel Palembang "Thank you very much for your positive review. We are glad to know that you were satisfied with the cleanliness of the room. For the variety and taste of the food, we appreciate your suggestion and will improve it. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

A***t

10.0

/10

Reviewed 4 week(s) ago

Definitely a great budget hotel. Clean, spacious, decent breakfast.

1 people find it helpful

Accommodation's Reply

05 Nov 2025

" Warm greating from Parkside's Hotel Palembang" Thank you so much for your detailed and wonderful review Mr / Mrs,we’re delighted to hear you enjoyed your stay and appreciated the cleanliness, space, and breakfast.We hope to welcome back Mr / Mrs to stay at Parkside's Hotel Palembang. Thank you for choosing Parkside's Hotel Palembang as your stay with us. Best Regard Faisal Ricko Front Office Manager

d***r

6.0

/10

Reviewed 7 week(s) ago

The room had no windows and no view. The highest (luxury) room was priced at 760,000 Rupiah. But I was given one with no windows and no view. This was my first time staying in a hotel and being given a room like this. Without prior notice, when asked, they said the rooms were full and only that room was available.

See original

Find this review helpful?

Accommodation's Reply

22 Oct 2025

Best regards, Parkside Hotel Palembang "Thank you very much for your positive review. We apologize for the inconvenience you experienced during your stay. We are very sorry that you did not get the room you expected, especially regarding the availability of windows and views. Due to the increase in occupancy at the time, some rooms were full. We therefore request that you please stay at Parkside. We welcome you to stay at Parkside Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

A***a

Staycation

8.5

/10

Reviewed 7 week(s) ago

The hotel is cool, the price is very affordable to stay here.

See original

Find this review helpful?

Accommodation's Reply

22 Oct 2025

Warmest regards, Parkside Hotel Palembang "Thank you for your positive review. We are very pleased that you enjoyed your stay at our hotel. We are pleased to hear that you were satisfied with the rates we offered. We look forward to welcoming you back to Parkside Hotel Palembang. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

F***n

10.0

/10

Reviewed 7 week(s) ago

Cool, great, the hotel is nice, the food etc is delicious. Next time I will stay here again.

See original

Find this review helpful?

Accommodation's Reply

22 Oct 2025

Best regards, Parkside Hotel Palembang "Thank you for your positive review. We are delighted to hear that you were satisfied with our hotel, its facilities and food. We look forward to welcoming you back to Parkside Hotel Palembang again. Thank you for choosing Parkside Hotel Palembang as your accommodation. Best regards, Faisal Rico, Front Office Manager

See original

W***n

Staycation

9.7

/10

Reviewed 8 week(s) ago

Rooms that are connected to other rooms have soundproofing doors so that sounds from the two rooms cannot be heard.

See original

Find this review helpful?

Accommodation's Reply

10 Oct 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review, We apologize for any inconvenience you may have experienced regarding the noise from the connected room. As part of our efforts to improve guest comfort, your input is very important to us, we look forward to welcoming you back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as your place to stay. Best Regards. Faisal Ricko. Front Office Manager.

See original

husin a.

6.7

/10

Reviewed 9 week(s) ago

The worst Reception service I have ever stayed in, very unresponsive and tends to not provide comfort to customer needs.

See original

Find this review helpful?

Accommodation's Reply

08 Oct 2025

Warm greetings from Parkside's Hotel Palembang "Thank you very much for the review from Mr. Husin, We apologize for the unpleasant experience, but we want to explain that the booking voucher from Mr. Husin was only for 1 night booking, not 2 nights, so we explained according to the existing procedures, coincidentally our room was fully booked, we hope to welcome Mr. Husin back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regards. Faisal Ricko. Front Office Manager.

See original

irfan d.

Business

10.0

/10

Reviewed 10 week(s) ago

nice room and ambience

1 people find it helpful

Accommodation's Reply

29 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for the positive review from Mr. Irfan, We are very happy to hear that Mr. Irfan liked the room and the atmosphere here,. We hope to welcome Mr. Irfan back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

Ara 8.

9.1

/10

Reviewed 12 week(s) ago

The room was very comfortable and clean, and the price was very reasonable. Suggestions for breakfast menu variations.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for the positive review from Ms. Ara, We are very happy to hear that Ms. Ara felt comfortable with our room and considered the price very worth it. Ms. Ara's input regarding the variety of breakfast menus is very much appreciated and will be used as evaluation material for improving our services in the future. We hope to welcome Ms. Ara back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

I***N

10.0

/10

Reviewed 13 week(s) ago

Overall, it's good and great. Maintain the excellent service. Highly recommended. Next time you go to PLB, you'll definitely have to stop by again.

See original

1 people find it helpful

Accommodation's Reply

09 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review, We are very happy to hear that you are satisfied with our service. Comments like this are a great motivation for us to continue to maintain and improve the quality of our service. We hope to welcome you back to stay at Parkside's Hotel Palembang. Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regards.

See original

A***n

10.0

/10

Reviewed 13 week(s) ago

Very comfortable and the hotel staff is very friendly and access to everywhere is close.

See original

4 people find it helpful

Accommodation's Reply

04 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review, We are very happy to hear that you felt comfortable during your stay and were satisfied with the service from our staff. We are also happy that the location of our hotel makes it easy for you to access various places. We hope to welcome you back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

A***n

Staycation

10.0

/10

Reviewed 13 week(s) ago

Very comfortable and the hotel staff are very, very friendly.

See original

1 people find it helpful

Accommodation's Reply

03 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review, We are very happy to hear that you felt comfortable during your stay and received friendly service from our staff. We hope to welcome you back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

W***y

Medical

10.0

/10

Reviewed 14 week(s) ago

The staff is friendly, the hotel is comfortable and pleasant. The food is delicious and there's a wide selection of menu options.

See original

Find this review helpful?

Accommodation's Reply

01 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review, We are very happy to hear that you enjoyed the comfort of the hotel, We are very happy to know that you felt comfortable during your stay and enjoyed our services and food menu choices. We hope to welcome you back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

a***e

10.0

/10

Reviewed 14 week(s) ago

This hotel is still new, everything is still clean and fresh, there is a massage service too.

See original

Find this review helpful?

Accommodation's Reply

01 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for your positive review. We are happy to hear that you enjoyed the comfort and cleanliness of our hotel, as well as the Spa services available. We look forward to welcoming you back to stay at Parkside's Hotel Palembang. Thank you for choosing Parkside's Hotel Palembang as your place to stay. Best Regards. Faisal Ricko. Front Office Manager.

See original

ade c.

10.0

/10

Reviewed 14 week(s) ago

Nice, new, good food, can smoke

See original

Find this review helpful?

Accommodation's Reply

01 Sep 2025

“ Warm greetings from Parkside's Hotel Palembang "Thank you very much for the positive review from Mr. Ade, We are glad that Mr. Ade enjoyed the food at our place, we hope to welcome Mr. Ade back to stay at Parkside's Hotel Palembang, Thank you for choosing Parkside's Hotel Palembang as a place to stay. Best Regard. Faisal Ricko. Front Office Manager.

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.